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#173 - "We Booked 400 Calls a Week": How Avoca AI is Shaping Home Services
Tyson Chen from Avoca is back to break down how AI is changing the game for home service call centers.
We dive into Avoca’s AI tools—like Coach for CSR training and Responder for automated call handling—that have helped us book more jobs while cutting costs. We also get into the real challenges of bringing AI into traditional call centers and what’s coming next in the AI space.
If you want to know how AI can boost efficiency and improve customer service, this episode is packed with insights.
Special Thanks to Avoca
Looking to train your call center and improve technician performance? Avoca AI…
The skinny
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