Latest / QUESTION EVERYTHING / Pretty Likeable: How to Escape the Likeability Trap with Alicia Menendez
Transcript
- 0:00Speaker 1: The following podcast is a Dear Media production.
- 0:03Speaker 2: You always remember your first don't you Your first kiss,
- 0:07Speaker 2: your first concert, the first time you visit New York, Oh,
- 0:11Speaker 2: the first time you drive a car, your first basketball game,
- 0:16Speaker 2: your first love. Today is one of those firsts for me.
- 0:21Speaker 2: This is the first episode of Pretty Smart. This show
- 0:25Speaker 2: was nearly two years in the making, so, as you
- 0:28Speaker 2: can imagine, I felt like the first episode had to
- 0:31Speaker 2: be special. I hope it will be. Thank you for
- 0:34Speaker 2: doing this first with me. Big things happen when you're pretty,
- 0:42Speaker 2: pretty bold, pretty clever, pretty strong. I'm Danielle Robe and
- 0:47Speaker 2: each week my guests and I have conversations that put
- 0:49Speaker 2: a new spin on pretty This is pretty smart. Be
- 0:57Speaker 2: nice but not too nice. Be assertive but not demanding.
- 1:02Speaker 2: Take credit for a job well done, but keep in
- 1:05Speaker 2: mind great leaders are team players. Make sure you talk
- 1:09Speaker 2: about what you bring to the table without sounding like
- 1:11Speaker 2: you're bragging. Be enthusiastic, but don't be too eager. Get
- 1:17Speaker 2: a lot of mixed advice on how to be at work.
- 1:20Speaker 2: It can feel like you're doing gender judo. And the
- 1:23Speaker 2: more I talk to my friends, the more i feel
- 1:25Speaker 2: like I'm not alone in this navigating likability can feel
- 1:29Speaker 2: like a minefield. Just be likable easier said than done.
- 1:35Speaker 2: Then one day I stumbled on a book titled The
- 1:37Speaker 2: Likability Trap. I finished it in two days. This book
- 1:41Speaker 2: gave me the words to explain what I'd been feeling
- 1:44Speaker 2: for years and couldn't explain. When men walk into a room,
- 1:47Speaker 2: they're perceived as competent. When women walk into the room,
- 1:51Speaker 2: they have to prove it. So how can women exist
- 1:54Speaker 2: in the narrow space between strength and warmth and be authentic?
- 1:59Speaker 2: Award winning journalist and author Alicia Menandez says women are
- 2:03Speaker 2: stuck in an impossible bind, so much so it's actually
- 2:07Speaker 2: a trap. Alicia, it is such a trap. I felt
- 2:12Speaker 2: like I had PMS for the last ten years of
- 2:14Speaker 2: my career, and then I read your book and I thought,
- 2:17Speaker 2: for the very first time, oh my god, maybe it's
- 2:19Speaker 2: not me. So thank you for that.
- 2:21Speaker 1: Thank you for reading it. Like writing a book is
- 2:24Speaker 1: one thing, having the.
- 2:25Speaker 3: Book find the person it was meant for, and then
- 2:28Speaker 3: having that person actually read it is a whole other level.
- 2:32Speaker 2: I've never thought about it that way. I love the
- 2:33Speaker 2: idea of a book finding somebody because it does land
- 2:36Speaker 2: in the hands of the person who's supposed to read it.
- 2:39Speaker 2: That's very cool. I kind of have this armchair philosophy.
- 2:42Speaker 2: It's definitely not researched that people that go into passionate
- 2:46Speaker 2: careers or fields do so in part to kind of
- 2:49Speaker 2: heal themselves. And so my best guess when I was
- 2:52Speaker 2: reading this book was that you fell into the likability trap.
- 2:56Speaker 2: And I'm wondering if there was a moment that sort
- 2:59Speaker 2: of cattle you wanting to write the book.
- 3:02Speaker 3: I don't know that there is any single moment, so
- 3:05Speaker 3: much as I think the process of getting into my thirties.
- 3:09Speaker 1: And realizing that I was in a lot of.
- 3:13Speaker 3: Situations at work where I was really trying to please everyone.
- 3:17Speaker 3: I was trying to please the people who I managed
- 3:20Speaker 3: on my team. I was trying to please the people
- 3:23Speaker 3: who managed me, and by that I mean both doing
- 3:26Speaker 3: my work and delivering, but also being very pleasant and
- 3:31Speaker 3: non demanding and non confrontational in the process. When I
- 3:35Speaker 3: would assert what I wanted, two things would happen. One,
- 3:40Speaker 3: I would often feel that the vibe in the room
- 3:44Speaker 3: changed and all of a sudden, people sort of had
- 3:47Speaker 3: their backs up a little bit. And then the second
- 3:49Speaker 3: thing that would happen is I would leave the room
- 3:52Speaker 3: or the meeting, and even if I accomplished what I
- 3:56Speaker 3: wanted to accomplish, even if I received the thing that
- 3:59Speaker 3: I was asking for, I would sort of have this
- 4:01Speaker 3: likability hangover where I would then worry about the way
- 4:06Speaker 3: that I had.
- 4:07Speaker 1: Been in the room.
- 4:09Speaker 3: And so in some ways it was that ladder piece,
- 4:13Speaker 3: the hangover that I was initially really interested in. Why
- 4:16Speaker 3: am I feeling so bad for asking for what I
- 4:20Speaker 3: want and getting this response? And I imagined myself going
- 4:24Speaker 3: like on an e prey love for likability, where I would,
- 4:27Speaker 3: as a person who cares a lot about being well liked,
- 4:30Speaker 3: do all these things to learn to care less. And
- 4:33Speaker 3: what happened to Neil is that as I started interviewing
- 4:35Speaker 3: other women, I met a lot of women who, like
- 4:40Speaker 3: you and I, were governed by likability, people for whom
- 4:43Speaker 3: it was really important.
- 4:44Speaker 1: But then I also met a lot of women who
- 4:46Speaker 1: really didn't give a damn.
- 4:47Speaker 3: And I imagine that those women were just out there
- 4:50Speaker 3: living their best lives. And what I came to find
- 4:53Speaker 3: is that even those women felt that they were paying
- 4:56Speaker 3: a price for being so brazenly themselves.
- 4:59Speaker 2: I was actually going to ask you about that because
- 5:01Speaker 2: there are moments particularly I think in what we do,
- 5:05Speaker 2: I'm on set and feel some of these things very blatantly,
- 5:10Speaker 2: and I go home have the likability hangover, as you
- 5:13Speaker 2: call it, which I love that term, and then I
- 5:15Speaker 2: try and sift through it, and I think to myself,
- 5:18Speaker 2: you're so sensitive, Danielle, Like, there must be women out
- 5:22Speaker 2: there who just don't care. So you interviewed hundreds of
- 5:25Speaker 2: people for this book. They don't care, but there's still
- 5:28Speaker 2: a price to pay.
- 5:29Speaker 3: Yeah, I mean, I think there are a lot of
- 5:30Speaker 3: women who are very clear, very assertive, very direct, ask
- 5:34Speaker 3: for what they want, ask for what they need, don't
- 5:36Speaker 3: have those secondary feelings afterwards. But the truth is that
- 5:41Speaker 3: we work and live in a culture, in a society
- 5:45Speaker 3: where we socialize women and girls to care about what
- 5:49Speaker 3: other people think of them. I think in some ways
- 5:51Speaker 3: that can be really good and really powerful and not
- 5:54Speaker 3: a thing we want to dismiss entirely, because I do
- 5:57Speaker 3: want other people to feel good and seen and respected
- 6:01Speaker 3: in my presence. It's actually a big part of what
- 6:03Speaker 3: I pride myself on. The challenges when that cross is
- 6:07Speaker 3: over into being dictated by it, right when it becomes
- 6:11Speaker 3: the only thing you care about when you don't feel
- 6:13Speaker 3: you can authentically show up as your true self because
- 6:15Speaker 3: you're always trying to please other people. And what I
- 6:18Speaker 3: found with a lot of the women who aren't governed
- 6:20Speaker 3: by it is they work in places where they have
- 6:24Speaker 3: managers and bosses who feel like they should care, and
- 6:27Speaker 3: that by being a woman who sort of just operates
- 6:30Speaker 3: in the world without regard for what other people are
- 6:35Speaker 3: thinking about them or feeling about them, that they often
- 6:39Speaker 3: have gotten dinged for not caring.
- 6:43Speaker 1: And so that became more interesting to me.
- 6:45Speaker 3: Right, why is there this expectation that women are supposed
- 6:49Speaker 3: to care? And especially I think where this shows up
- 6:51Speaker 3: is for women who are ambitious and for women who
- 6:55Speaker 3: work in male dominated.
- 6:56Speaker 1: Fields where leadership is.
- 6:58Speaker 3: Framed around this very mass masculine notion of leadership, and
- 7:02Speaker 3: where anyone who doesn't show up that way isn't seen
- 7:06Speaker 3: as a leader, or anyone who does show up that way,
- 7:10Speaker 3: but as a woman is then seen is less likable
- 7:13Speaker 3: because she's not showing up the way that we as
- 7:15Speaker 3: a society and we as a culture expect women to
- 7:18Speaker 3: show up.
- 7:18Speaker 2: I thought you did such a wonderful job of characterizing
- 7:23Speaker 2: those the two that really stuck out to me as
- 7:25Speaker 2: examples in the book were one women in politics and
- 7:29Speaker 2: two women with children. So I'm wondering if we can
- 7:32Speaker 2: kind of go through those categories the women in politics.
- 7:35Speaker 2: You just said that leadership is still framed through a
- 7:38Speaker 2: male lens, which is I think like the overarching issue
- 7:42Speaker 2: that we don't think about, even down to the way
- 7:44Speaker 2: we're supposed to dress like a suit is powerful, I know.
- 7:47Speaker 3: But look at you in that leather blazer. See to me,
- 7:49Speaker 3: you look so powerful.
- 7:51Speaker 1: I love it.
- 7:51Speaker 3: Thought a lot to know about whether or not this
- 7:53Speaker 3: past election cycle did begin to loosen up some of
- 7:57Speaker 3: those frameworks. So for women in politics, the core tension,
- 8:01Speaker 3: and the core attension for all women is that we
- 8:04Speaker 3: expect women to act communally, to want what is in
- 8:07Speaker 3: everyone's best interest, to care about the team, not about herself,
- 8:11Speaker 3: which is why when a woman says me or I,
- 8:14Speaker 3: when she frames things around herself, people get really uncomfortable.
- 8:18Speaker 3: And when you're running for office, even if you're running
- 8:21Speaker 3: because you care about your community and you want everyone
- 8:24Speaker 3: on your block to have access to whatever it is,
- 8:27Speaker 3: better water, better schools, there is still the sense that
- 8:30Speaker 3: you're putting your name, your hat into the ring, and
- 8:34Speaker 3: that that act of raising your hand and saying I
- 8:37Speaker 3: think I can do this already means that women begin
- 8:41Speaker 3: as a deficit because we're not accustomed to seeing women
- 8:44Speaker 3: do that. What I think this cycle may have changed
- 8:48Speaker 3: was there were all of these women that were being
- 8:51Speaker 3: considered very publicly to be Joe Biden's running me, and
- 8:55Speaker 3: I thought it was fascinating and powerful that, one by one,
- 9:00Speaker 3: instead of doing what people normally do when their name
- 9:03Speaker 3: is being floated for a vice president, which is to say, oh,
- 9:06Speaker 3: I don't know, it would be an honor, but you
- 9:09Speaker 3: know I'm every single woman said yes, I would like
- 9:13Speaker 3: this job, and let me tell you why I'm qualified,
- 9:15Speaker 3: let me tell you why I'm the best candidate. And
- 9:18Speaker 3: I thought it was so powerful that it wasn't just
- 9:20Speaker 3: Stacy Abrams, it wasn't just Val Demming's, it wasn't just
- 9:24Speaker 3: Kamala Harris. It was an entire group of women who
- 9:28Speaker 3: one by one made it really normal to say I
- 9:33Speaker 3: want this, I can do this, and if asked, I'm
- 9:35Speaker 3: going to say yes.
- 9:37Speaker 1: And I think there was a power in the individual
- 9:39Speaker 1: doing it, but I think there is even more power
- 9:42Speaker 1: in the group doing it because it became such a
- 9:45Speaker 1: unifying factor that it meant you couldn't pick it apart
- 9:48Speaker 1: as strategy one by one. It was just normal. It
- 9:52Speaker 1: was what everybody was doing.
- 9:53Speaker 3: And I think that is awesome, not just for women
- 9:56Speaker 3: in politics, but for women in any industry.
- 9:59Speaker 2: I agree. I think we saw it with the Me
- 10:01Speaker 2: Too movement. A rising tide lifts all boats. There's real
- 10:04Speaker 2: power in numbers. The one thing I did see because
- 10:07Speaker 2: I agree with you, but I heard a lot of
- 10:09Speaker 2: people kind of substitute the word likability for electability. It
- 10:13Speaker 2: felt like a synonym almost, we just decided to use
- 10:16Speaker 2: a nicer word.
- 10:16Speaker 3: Feel like it is a close cousin of likability. Everyone
- 10:21Speaker 3: learned the lesson from twenty sixteen, where that was so
- 10:24Speaker 3: much of the way that we talked about Hillary Clinton,
- 10:26Speaker 3: and so it's like they trained themselves not to say it,
- 10:29Speaker 3: like don't say it, don't say it, don't talk about
- 10:30Speaker 3: how likable she is. And so they were like, but
- 10:32Speaker 3: you know how we can talk about it by talking
- 10:34Speaker 3: about whether or not she's electable, because not about whether
- 10:36Speaker 3: or not I like her, It's about whether or not
- 10:38Speaker 3: these other amorphous Americans out here will like her.
- 10:42Speaker 1: So yeah, we're not past it bindings.
- 10:44Speaker 3: I mean, I think you saw Kamala Harris come up
- 10:46Speaker 3: against it in a number of ways. Some of them
- 10:49Speaker 3: were about gender, some of them were racialized. I actually
- 10:52Speaker 3: think she came up against the question even more during
- 10:55Speaker 3: the primary when she, you know, brought critiques to Joe
- 10:59Speaker 3: Biden said you know, this is part of your record,
- 11:02Speaker 3: and I want to talk about it. And it was
- 11:04Speaker 3: very clear that he got dinged for just deigning to
- 11:08Speaker 3: go toe to toe with him.
- 11:09Speaker 2: I'm going to start using that in my mind, it's ding.
- 11:12Speaker 2: I got dinged because it is. It feels like ding.
- 11:15Speaker 1: I think you can do it.
- 11:16Speaker 3: As much as you do it for yourself, you do it,
- 11:19Speaker 3: watching when it happens to other women is equally powerful.
- 11:22Speaker 2: Actually, what's your philosophy on that? Because I'm sure you're
- 11:25Speaker 2: so tuned into it now you probably always were, but
- 11:28Speaker 2: especially after writing the book and researching, how much do
- 11:32Speaker 2: you try and go out of your way in situations
- 11:35Speaker 2: to speak up when you hear it happening or see
- 11:38Speaker 2: it happening to other people?
- 11:40Speaker 1: Every time?
- 11:41Speaker 3: Now it is like a yes because part and part
- 11:44Speaker 3: of what I think it is too, is that a
- 11:49Speaker 3: gentle probe will often go a long way that if
- 11:52Speaker 3: someone says I don't know, I just don't like to
- 11:55Speaker 3: Niel that I could say, what do you mean by that?
- 11:57Speaker 3: What do you mean when you say I don't like her?
- 11:59Speaker 3: What is it about her that you don't like? And
- 12:02Speaker 3: if you drill down, drilled down, drill down, you realize
- 12:04Speaker 3: how subjective it often is, and how coded and loaded
- 12:09Speaker 3: it is. And I actually think there are lots of
- 12:11Speaker 3: opportunities to reframe language. And if someone says to me,
- 12:15Speaker 3: she's a little indecisive, and I say, well, is she
- 12:17Speaker 3: indecisive or is she deliberate?
- 12:20Speaker 1: Is she aggressive? Or does she deliver for her team?
- 12:24Speaker 3: Even words like helpful, which I've often described another woman
- 12:28Speaker 3: as being helpful, and I have meant it as a
- 12:31Speaker 3: positive attribute. Calling a woman helpful can often diminish her
- 12:35Speaker 3: to just being a helper. So I've learned to say
- 12:38Speaker 3: not just oh no. Danielle was really helpful on this project.
- 12:41Speaker 3: But Danielle ran all our regression analysis. Danielle wrote all
- 12:45Speaker 3: of the scripts, she prepared, all of minders. Whatever it is,
- 12:49Speaker 3: the actual thing that the person brought and contributed helps
- 12:53Speaker 3: people understand the value that they add much more than
- 12:56Speaker 3: saying a woman is helpful because when you do that,
- 12:59Speaker 3: most often people are like, she got everybody coffee.
- 13:01Speaker 2: Drilling down to the specificity is one of the biggest
- 13:03Speaker 2: takeaways I had from the book, and I loved when
- 13:06Speaker 2: you said, because I think you and I are probably
- 13:08Speaker 2: really sort of fueled by questions innately, and to use
- 13:12Speaker 2: that as a tool is really powerful. I started saying
- 13:15Speaker 2: to people if I heard an uncomfortable comment, can you
- 13:19Speaker 2: repeat that? Hearing themselves say it again I think made
- 13:22Speaker 2: them realize that it was ridiculous. But there were two
- 13:25Speaker 2: questions that you noted in the book that I really
- 13:27Speaker 2: loved that when you get feedback from your employer, there
- 13:31Speaker 2: are two things that you can say. I'm wondering if
- 13:33Speaker 2: you can kind of talk.
- 13:34Speaker 3: About that absolutely, and I want to say these ideas.
- 13:38Speaker 3: This came from an executive coach who I quote in
- 13:41Speaker 3: the book, and most of the feedback that women get,
- 13:44Speaker 3: the vast majority of feedback is critical subjective feedback, meaning
- 13:48Speaker 3: that instead of talking about your results or about the
- 13:51Speaker 3: work itself, very often in a formal or informal feedback session,
- 13:55Speaker 3: it'll be about the way you use your hands, or
- 13:57Speaker 3: the way you use your voice, or the way you
- 13:58Speaker 3: sit in a chair, which for you and I actually
- 14:02Speaker 3: is part of the work, but for many women is
- 14:06Speaker 3: very tertiary to the work that they do.
- 14:08Speaker 1: And so that if.
- 14:09Speaker 3: Someone were in a feedback session and they were to
- 14:11Speaker 3: say to you, you know, Melissa, you're just too assertive,
- 14:15Speaker 3: that Melissa would say, okay, assertive compared to whom, meaning
- 14:20Speaker 3: would you give that feedback?
- 14:21Speaker 1: Would you qualify my style that way?
- 14:24Speaker 3: If I were someone else in the office, it gives
- 14:26Speaker 3: the person who's giving the feedback an opportunity to say, oh,
- 14:30Speaker 3: let me.
- 14:30Speaker 1: Think about that. I'm not sure I would.
- 14:32Speaker 3: And then I think the second question is actually even
- 14:34Speaker 3: more useful and more powerful, which is to say, Okay,
- 14:37Speaker 3: can you draw a line for me from the way
- 14:40Speaker 3: you see my style in the office to how it
- 14:42Speaker 3: actually impacts the results of my work. I think if
- 14:45Speaker 3: you're going to ask that question, you also have to
- 14:47Speaker 3: be open to the possibility that there is a connection
- 14:50Speaker 3: between your style and how it impacts your work. But again,
- 14:54Speaker 3: it pushes the conversation towards the work itself and towards results,
- 15:00Speaker 3: which is what I heard from women again and again
- 15:03Speaker 3: that that is really where they wanted to see things
- 15:05Speaker 3: headed So as much as I think that's a good
- 15:08Speaker 3: advocacy tool for yourself and you should use it tomorrow
- 15:11Speaker 3: and any type of feedback you have, I also think
- 15:14Speaker 3: it is really powerful when you use it on someone
- 15:15Speaker 3: else's behalf, when you ask those questions on someone else's behalf, Oh,
- 15:18Speaker 3: she's too aggressive. Can you give me an example of
- 15:21Speaker 3: where that impacted or work? And that for those of
- 15:24Speaker 3: us who are managers or even just work with other teammates,
- 15:28Speaker 3: that we are thinking critically about the feedback that we
- 15:31Speaker 3: give and how much of it is about style and
- 15:34Speaker 3: how much of it's actually about substance.
- 15:36Speaker 2: So there are two ideals we must hold at once
- 15:38Speaker 2: that makes this such a catch twenty two. And you
- 15:41Speaker 2: call this the Goldilocks conundrum. Can you kind of lay
- 15:44Speaker 2: out what that catch twenty two is the holding two
- 15:47Speaker 2: ideals at once.
- 15:48Speaker 3: We expect women to be warm and communal and what's
- 15:54Speaker 3: best for everybody, and we expect leaders to be direct
- 16:01Speaker 3: and to be able to advocate for themselves. And that
- 16:06Speaker 3: means that if you are showing up the way we
- 16:08Speaker 3: expect a woman to show up, then people don't see
- 16:11Speaker 3: you as a leader. And if you show up the
- 16:13Speaker 3: way we've been conditioned to expect leaders to show up.
- 16:16Speaker 3: Then people think that you're violating what they expect from
- 16:19Speaker 3: you as a woman. And so that is just the
- 16:21Speaker 3: constant tension that women are running up against. And I
- 16:25Speaker 3: think you see it most if you just think about
- 16:28Speaker 3: most of the women in your life and the feedback
- 16:31Speaker 3: that they've been given, which is they've either been told
- 16:34Speaker 3: often that they are too assertive, too aggressive.
- 16:38Speaker 1: Need to tone it down.
- 16:39Speaker 3: That while they have what it takes to be seen
- 16:42Speaker 3: as a leader, there are people in the office who
- 16:44Speaker 3: they rube the wrong way or who may not like them.
- 16:46Speaker 3: And then the other version of that, or the complete
- 16:50Speaker 3: inverse of that, is a woman who everybody likes and
- 16:53Speaker 3: everybody loves and just adores, so people aren't sure she
- 16:58Speaker 3: has it, that she doesn't take up enough room, she
- 17:00Speaker 3: doesn't take up enough oxygen. I mean, there are like
- 17:03Speaker 3: a million euphemisms for the fact that people don't see
- 17:05Speaker 3: her as a leader. And then what I find especially
- 17:08Speaker 3: interesting is that there are a lot of women like
- 17:11Speaker 3: myself who've been given both sets of feedback, have been
- 17:14Speaker 3: told that we are too much or not enough. And
- 17:17Speaker 3: that shows you, I think, just how subjective and context
- 17:20Speaker 3: specific that feedback is that there are certain environments where
- 17:24Speaker 3: you're seen as really a sort of and then there
- 17:27Speaker 3: are other environments where you are seen as not a
- 17:29Speaker 3: sort of enough, which tells you you're you. You might
- 17:33Speaker 3: be showing up as you exactly as you are all
- 17:35Speaker 3: the time. It's not you that's always changing. Sometimes it
- 17:39Speaker 3: is the expectation of the environment itself.
- 17:42Speaker 2: Because it's also about the people giving the feedback as well,
- 17:46Speaker 2: it's subjective to their own personal experiences. One of the
- 17:50Speaker 2: largest pushbacks I hear when I talk to people about this,
- 17:54Speaker 2: specifically men in positions of leadership. They say that they
- 17:58Speaker 2: feel a lack of accountability from people, and so they're like,
- 18:01Speaker 2: it's not a woman thing, it's a person thing. Of course,
- 18:04Speaker 2: I want somebody who's likable, who's amiable, who has great
- 18:09Speaker 2: people skills and can negotiate. Well, why is this so
- 18:13Speaker 2: specific to women.
- 18:14Speaker 3: I do think that people want to work with people
- 18:17Speaker 3: that they.
- 18:18Speaker 1: Like, and that is part of why.
- 18:20Speaker 3: I also don't feel it's as simple as being like,
- 18:23Speaker 3: don't care about likability, just like, get over it.
- 18:26Speaker 1: No. The challenge is.
- 18:29Speaker 3: That what we see as a likable leader specifically has
- 18:34Speaker 3: been defined in very masculine terms. That's also challenging if
- 18:39Speaker 3: you are, you know, identify as a man and don't
- 18:43Speaker 3: present in an uber masculine way the same way that
- 18:47Speaker 3: women get dinged at the workplace, ever, communicating in a
- 18:50Speaker 3: way that approximates anger. If a man cries in the workplace,
- 18:56Speaker 3: that is an instant de merit like he is not
- 18:59Speaker 3: seen as being as strong.
- 19:02Speaker 1: Or as leaderly as he would be otherwise. So it's
- 19:06Speaker 1: about the fact that there's just.
- 19:08Speaker 3: Not a big enough space and a broad enough definition
- 19:13Speaker 3: for people to step into that. It's this very narrow
- 19:17Speaker 3: definition of what a likable leader can be and how
- 19:20Speaker 3: they can show up, and my interest is in expanding
- 19:24Speaker 3: that to include many more people and many more styles
- 19:30Speaker 3: of leadership.
- 19:30Speaker 2: There was such a great example you used. You said,
- 19:33Speaker 2: there was a study done in researchers showed a series
- 19:35Speaker 2: of videos where an individual was forced to choose between
- 19:38Speaker 2: staying at work and dealing with a crisis or going
- 19:40Speaker 2: home to tend to a sick child. Men had no
- 19:43Speaker 2: penalty either way, so whichever one they chose, they were
- 19:46Speaker 2: to find. And women were either competent and unlikable or
- 19:50Speaker 2: likable and incompetent, and those two things likable and competency
- 19:55Speaker 2: are constantly on this inverse swing.
- 19:58Speaker 1: That study really set my hair on five.
- 20:00Speaker 3: I think because I was becoming a parent around the
- 20:02Speaker 3: time that I read it, which is to say, I mean,
- 20:05Speaker 3: imagine it. A woman is at her desk and there
- 20:08Speaker 3: is some big assignment due and everybody's rushing to finish it,
- 20:11Speaker 3: and she gets, let's say, a call from her kid's
- 20:13Speaker 3: school and they say, Jimmy just threw up on the playground.
- 20:16Speaker 3: So she rushes out the door to go get Jimmy.
- 20:18Speaker 3: And everyone's like, well, I guess she's not that dedicated
- 20:20Speaker 3: to this project. Or if she says like, well, Jimmy's
- 20:24Speaker 3: other parent will pick him up, like it'll be fine,
- 20:26Speaker 3: I'll stay here and I'll do the job, that everyone's like.
- 20:28Speaker 1: Oh my god, what a terrible mother.
- 20:30Speaker 3: It's like she really can't win. And that would be
- 20:34Speaker 3: one thing, as you sort of alluded to, if the
- 20:37Speaker 3: same things happened with dads. But when a dad rushed
- 20:42Speaker 3: out door to go get Jimmy, everyone was like, he's
- 20:44Speaker 3: an amazing father, like he's so dedicated, And when he
- 20:47Speaker 3: stayed at work, everyone was like, yeah, a real team player, like.
- 20:50Speaker 1: He won both ways.
- 20:51Speaker 3: And the mom got dinged both ways, and it even
- 20:54Speaker 3: shows up in more subtle ways that again, there are
- 20:57Speaker 3: things I didn't think about until I became parent, And
- 21:00Speaker 3: I think becoming a parent has been very helpful in
- 21:03Speaker 3: terms of recognizing, even as a very empathetic person, the
- 21:06Speaker 3: limits of our own empathy and how imagining someone else's
- 21:10Speaker 3: life situation or circumstance is actually more challenging than we
- 21:15Speaker 3: want to acknowledge.
- 21:16Speaker 1: Which is like happy hour is hard for parents.
- 21:19Speaker 3: That bowling thing at five point thirty that means they
- 21:22Speaker 3: have to arrange child care, It means they have to
- 21:25Speaker 3: plan dinner from afar. I mean, all of these things
- 21:28Speaker 3: just become more complicated, and that's where a lot of
- 21:31Speaker 3: the social fiber of work really happens. It happens in
- 21:35Speaker 3: those things. That's like even if you do get invited
- 21:38Speaker 3: to go and schmooze and do it, like if you
- 21:40Speaker 3: don't do it, there's a price. I think a lot
- 21:43Speaker 3: of places are trying to think more holistically about how
- 21:46Speaker 3: you set people up to succeed for those things. This
- 21:50Speaker 3: all sounds so wild because no one's been together in
- 21:52Speaker 3: person in a year, so like just imagining a bar
- 21:56Speaker 3: situation is making me very anxious.
- 21:58Speaker 2: Of course, there was all these terrible things, but there's
- 22:00Speaker 2: a pressure that was lifted that I hear most people
- 22:02Speaker 2: talk about by not feeling like they have to go
- 22:05Speaker 2: to those things. I had an experience on set recently
- 22:08Speaker 2: that it took me an hour of therapy to sift through,
- 22:11Speaker 2: and I want to kind of tell you about it
- 22:12Speaker 2: and then unpack it with you. I was on set
- 22:15Speaker 2: and a producer. It was COVID time, so there's very
- 22:17Speaker 2: few people on set, and a producer who I've worked
- 22:20Speaker 2: with a ton and actually really love kept stopping down
- 22:23Speaker 2: and saying, Danielle, can you do it with a little
- 22:25Speaker 2: more energy? Okay? So I did it once. Can you
- 22:27Speaker 2: just smile more? A little bit more energy? I need
- 22:30Speaker 2: bigger energy. Okay? So I did it twice. The third
- 22:33Speaker 2: time it became funny because my male co host looked
- 22:36Speaker 2: at me and was like, he's so he was so
- 22:38Speaker 2: monotone at this point. I mean I should have tap
- 22:41Speaker 2: danced in the air, like there was how much more
- 22:44Speaker 2: energy can I give? And he didn't mean anything by it.
- 22:47Speaker 2: He's a nice, well meaning person. The rest of the day,
- 22:51Speaker 2: I was fuming on the inside and pretending I wasn't
- 22:54Speaker 2: because I had a job to do, and after an
- 22:57Speaker 2: hour of therapy trying to unpack why this bothered me
- 23:00Speaker 2: so much, because again I'm like, Danielle, you're so sensitive,
- 23:04Speaker 2: I realized that it was because my male co host
- 23:07Speaker 2: gets to show up as himself. When somebody gives you
- 23:10Speaker 2: feedback like that, it takes away part of your personhood.
- 23:13Speaker 2: You're constantly shape shifting. I don't get to show up
- 23:16Speaker 2: as myself if that's the feedback you're giving me. And
- 23:18Speaker 2: I thought about the Cardi b effect. This is, I know,
- 23:21Speaker 2: one of the most sort of talked about moments from
- 23:24Speaker 2: your book, and I'm wondering if we can expand on it.
- 23:27Speaker 3: Yeah, I mean I think part of what I'm hearing
- 23:30Speaker 3: from you, and that's the thing is like not everyone
- 23:32Speaker 3: wants to be a television personality, but I do think
- 23:36Speaker 3: the most commodifiable television personality as a woman is the
- 23:40Speaker 3: perky morning like, hey guys, like let's check in on
- 23:44Speaker 3: what's happening on the Twitter. Like you know, like there's
- 23:47Speaker 3: just that is a type. It's just so one dimensional.
- 23:51Speaker 3: Like that is a fraction of the women I know
- 23:53Speaker 3: who actually are that way and show up that way
- 23:56Speaker 3: in the world. And the ones who do that's right, Like,
- 24:00Speaker 3: the point is not to not allow that person to exist,
- 24:02Speaker 3: It's just to acknowledge that there is more of a
- 24:05Speaker 3: breath of experience than just being on.
- 24:09Speaker 1: I think that.
- 24:10Speaker 3: Shows up in a lot of ways for a lot
- 24:11Speaker 3: of different people, right, Like people have an expectation of
- 24:14Speaker 3: how if you were that way and you were an
- 24:15Speaker 3: accountant and you showed up that bubbly, people would be like,
- 24:18Speaker 3: I need you to bring it down, you know, like
- 24:20Speaker 3: there's that. So I just think Cardi is really fascinating
- 24:26Speaker 3: as an example of someone who is lauded for authenticity.
- 24:31Speaker 3: And I think you can have an entire sidebar conversation
- 24:34Speaker 3: about whether anyone who is that public of a person
- 24:38Speaker 3: is authentic or choosing parts of themselves to cultivate and
- 24:42Speaker 3: put forward. I don't know how many professional environments anyone
- 24:48Speaker 3: could show up as their authentic self that is sort
- 24:53Speaker 3: of big and bold and brash and be celebrated for it.
- 24:58Speaker 1: And I think that happens yet.
- 25:00Speaker 3: In multiple directions, right I think there are people who
- 25:02Speaker 3: are dry and quiet who need to play it up,
- 25:06Speaker 3: and then there are people who are loud and eccentric
- 25:10Speaker 3: who are asked to hem it in and I think
- 25:14Speaker 3: what happens especially for women and especially for people of color.
- 25:20Speaker 3: I think there are other marginalized identities where this happens
- 25:22Speaker 3: to It certainly happens for LGBTQ individuals, where you may
- 25:27Speaker 3: show up as yourself in every manifestation of whatever that
- 25:31Speaker 3: is hair, clothing, accent, linguistic choices, and people may just
- 25:38Speaker 3: like love it, and it may fully resonate at your
- 25:41Speaker 3: place of employment, and you will.
- 25:43Speaker 1: Be lauded for that authenticity.
- 25:45Speaker 3: Often feel like you are gambling that if you show
- 25:50Speaker 3: up fully authentically as you really are, when you are you,
- 25:55Speaker 3: and it lands, then there'll be a great reward. And
- 25:58Speaker 3: if it misses, that that's it, and that there's a
- 26:02Speaker 3: huge risk, and that there is a certain amount of
- 26:06Speaker 3: credibility in showing up the way that the main office
- 26:12Speaker 3: culture or whatever culture it is. You're stepping into stuff
- 26:14Speaker 3: up that like putting yourself into the box that you
- 26:17Speaker 3: know is safe.
- 26:18Speaker 1: It may not have the same reward as showing up
- 26:21Speaker 1: as your more dynamic, authentic self, but it carries less risk.
- 26:26Speaker 3: And I think I think with all of this, with
- 26:29Speaker 3: this with the question of how ambitious to be, I
- 26:33Speaker 3: think we have flattened it to making it seem as
- 26:35Speaker 3: though people making one time choice right that you like,
- 26:38Speaker 3: get out of bed one day and you're like, it's
- 26:40Speaker 3: today of the day, I'm going to be ambitious or unambitious,
- 26:43Speaker 3: And it's like, no, it's it's all these micro choices.
- 26:46Speaker 3: It's that moment on set where something is being asked
- 26:49Speaker 3: of you and then asked of you again, and you are,
- 26:53Speaker 3: in real time having to do the assessment of is
- 26:56Speaker 3: what I'm being asked fair of me and truly a
- 27:00Speaker 3: part of the job that I've been signed up to do.
- 27:04Speaker 3: Is there a version of this feedback that would be
- 27:06Speaker 3: asked of my male colleague for a person of color?
- 27:10Speaker 3: I think that becomes would the same thing be asked
- 27:14Speaker 3: of a white colleague? And if I say, hey, there's
- 27:19Speaker 3: something about what I'm being asked that's making me feel
- 27:22Speaker 3: uncomfortable by even opening up the conversation, do I then
- 27:27Speaker 3: get marked as a problem, even if I am truly
- 27:31Speaker 3: just asking it from a place of interest and inquiry.
- 27:35Speaker 3: Women and people color making those decisions, you know, multiple
- 27:38Speaker 3: times a day, and that is the challenge, is that
- 27:41Speaker 3: it's like you are always asking yourself is it worth
- 27:46Speaker 3: dealing with this. Do I just do what is being
- 27:49Speaker 3: asked of me? Do I just process the feedback as
- 27:52Speaker 3: though it is coming with the best of intentions, or
- 27:55Speaker 3: do I say something? And each of those choices, I
- 27:58Speaker 3: think it is hard to fully appreciate the emotional weight
- 28:05Speaker 3: and the cost. Right Like, you walked off that and
- 28:08Speaker 3: you needed to go unpack it with a professional.
- 28:11Speaker 2: Which sounds ridiculous. But you know, as I've gotten older,
- 28:14Speaker 2: I'm willing to compromise in that way less and less,
- 28:17Speaker 2: but I still feel like I do it all the time,
- 28:20Speaker 2: and it does chip away at your soul a little bit.
- 28:23Speaker 2: And at the same time, no matter what profession you're in,
- 28:25Speaker 2: there is kind of a game that you have to play,
- 28:28Speaker 2: and so it's that cost benefit analysis that you're constantly
- 28:32Speaker 2: playing with. You laid that out so beautifully. There's a
- 28:35Speaker 2: quote I love in the book. It says, when we
- 28:37Speaker 2: walk into a room, there are assumptions made about us,
- 28:39Speaker 2: and many of us go to great lengths to undercut
- 28:42Speaker 2: those assumptions. We know to always be prepared. We can't
- 28:45Speaker 2: afford to slip up to us. Be yourself can sound
- 28:49Speaker 2: like a dare a self declaration only truly intended for
- 28:52Speaker 2: those who are assumed to be competent, qualified, and powerful.
- 28:57Speaker 2: And it is that assumed competence we are constantly pressing
- 29:01Speaker 2: up against. And you do such a beautiful job laying
- 29:04Speaker 2: it out for intersectionally because you mentioned any person who
- 29:08Speaker 2: has a piece of marginalized identity feels this in some way.
- 29:12Speaker 1: I don't know.
- 29:13Speaker 3: Have you ever walked into a room and assume that
- 29:15Speaker 3: people think that you are competent and have checked all
- 29:17Speaker 3: of the boxes and are imminently qualified. I mean, I've
- 29:21Speaker 3: everything I have ever done. I have felt that the
- 29:24Speaker 3: assumption is that I will have to prove all of
- 29:27Speaker 3: those things, even after I've been hired, even after I
- 29:30Speaker 3: have been given whatever responsibility, It still feels like every
- 29:37Speaker 3: every single time I am doing the task that is
- 29:40Speaker 3: being asked, that anything less than an A plus is
- 29:44Speaker 3: a potential to merit or an opportunity for someone to
- 29:47Speaker 3: say that I didn't deserve it or that I'm not
- 29:50Speaker 3: up to the task. It doesn't feel like I ever
- 29:53Speaker 3: have the luxury of an off day. And I think
- 29:56Speaker 3: that is both about having incredibly high standards. I think
- 29:59Speaker 3: that there are probably people who feel that who don't
- 30:02Speaker 3: necessarily have the added dimension of you know, being a
- 30:06Speaker 3: woman in a space that has been classically dominated by men,
- 30:10Speaker 3: or where men have the vast majority of leadership roles,
- 30:13Speaker 3: or being a person of color in a space where
- 30:17Speaker 3: most of the people in leadership are white. But it
- 30:20Speaker 3: all adds. Like I think about that story that I
- 30:23Speaker 3: tell in the Likability Chap about being with Donna Brazil
- 30:26Speaker 3: in the makeup chair before we're going to be on
- 30:29Speaker 3: this week with George Stephanopolis, and there's a person who
- 30:32Speaker 3: has been doing political analysis and working in politics for
- 30:36Speaker 3: at this point the majority of her life, and she
- 30:39Speaker 3: expresses to me that she's tired because she's an up
- 30:41Speaker 3: all night preparing and it's in myself. I think like, well,
- 30:44Speaker 3: I'm relatively new to this, so my anxiety must just
- 30:48Speaker 3: be about my own newness and my own perfectionism. And
- 30:53Speaker 3: to hear someone who's been doing it for twice three
- 30:56Speaker 3: times as long a say, oh no, I stay up
- 30:59Speaker 3: and I study, and I have anxiety about it even
- 31:03Speaker 3: still because I know that if I slip that it
- 31:07Speaker 3: will be a deeper demerit, and that there are a
- 31:11Speaker 3: lot of people who won't just see it as like oh,
- 31:14Speaker 3: Alicia Mestap, but every young woman under thirty five, if
- 31:20Speaker 3: every Latina must be less confident because I watched this
- 31:25Speaker 3: one person not be as good as I thought they
- 31:28Speaker 3: should be, and so you have that constant expectation. But
- 31:32Speaker 3: it's not just about you, but it's about a lot
- 31:33Speaker 3: of other people.
- 31:34Speaker 2: I have a good friend who has a young daughter.
- 31:37Speaker 2: She had to have surgery and her daughter said, is
- 31:40Speaker 2: the doctor a woman? Her daughter said, oh good, and
- 31:42Speaker 2: she said, yeah, it is good because you know, she
- 31:44Speaker 2: had to study twice as hard. And it's true, there's
- 31:47Speaker 2: this constant like we have to know a lot more.
- 31:51Speaker 2: There's a constant pressure to be great. The constant chatter
- 31:55Speaker 2: of women, you say, the constant chatter of how women
- 31:57Speaker 2: lead impedes them from leading and trying to everything at once.
- 32:01Speaker 2: Women are straight up exhausted. And I laughed reading that,
- 32:04Speaker 2: but it's so true. They're straight up exhausted. So much
- 32:08Speaker 2: of my mind share at work is dedicated to how
- 32:10Speaker 2: I'm being perceived rather than what I'm actually doing. And
- 32:13Speaker 2: I'm wondering what price women are paying for internalizing these
- 32:17Speaker 2: conflicting demands.
- 32:18Speaker 1: Yeah, I think a really deep price.
- 32:21Speaker 3: So I think again, you and I are so strange
- 32:24Speaker 3: because our work is very public facing.
- 32:26Speaker 1: So what I found interesting was realizing how.
- 32:30Speaker 3: That weight and that anxiety is shared by a lot
- 32:32Speaker 3: of women who work at tech companies or you know,
- 32:37Speaker 3: work at consulting groups where yeah, let me give up
- 32:39Speaker 3: public presentation now and then, but it's not it's not
- 32:42Speaker 3: really core or central to the work that they do.
- 32:46Speaker 3: So like I thought of this one woman who, I mean,
- 32:50Speaker 3: she just she was ascendant at her company. People just
- 32:53Speaker 3: she was lauded for the fact that she delivered across
- 32:57Speaker 3: the board constantly at some of the best numbers.
- 32:59Speaker 1: Was in a line of work where there're war metrics
- 33:02Speaker 1: right where she.
- 33:03Speaker 3: Could could really say, this person's delivering, And she got
- 33:07Speaker 3: all of this feedback around lowering her voice, taking up
- 33:11Speaker 3: more space, being more direct and tell as I spoke
- 33:15Speaker 3: with her. I mean, part of it was in the
- 33:16Speaker 3: story she was telling, but part of it was also
- 33:18Speaker 3: and you know this Beau, when you interview people, there's
- 33:20Speaker 3: sort of like there's a deep sigh that happens over
- 33:23Speaker 3: and over again that tells you that someone is really.
- 33:26Speaker 1: Going through it. She was going through it.
- 33:29Speaker 3: Where it's like, even though she had the title, even
- 33:32Speaker 3: though she kept being promoted, this constant like you're doing great,
- 33:37Speaker 3: but how about if you sat like this?
- 33:40Speaker 1: Or you're doing great, but how about if you started
- 33:42Speaker 1: asking questions more. It's like it's just like a lot,
- 33:46Speaker 1: and it feels like you.
- 33:46Speaker 3: Can't actually focus on the work that you need to
- 33:49Speaker 3: be focused on because you're being asked to focus so
- 33:52Speaker 3: much on the style. And I think there are women
- 33:55Speaker 3: who are able to say, this is the workplace, this
- 33:57Speaker 3: is somebody else's opinion, and I am going to do
- 33:59Speaker 3: it I need to do and move past it. And
- 34:02Speaker 3: then there are women like me who really internalize it
- 34:05Speaker 3: as an individual and personal flaw, not that we are
- 34:09Speaker 3: doing something wrong, but that we are wrong. There's something
- 34:12Speaker 3: intrinsic about us that is wrong and not working.
- 34:16Speaker 1: And if we could fix ourselves, then we could fix
- 34:18Speaker 1: the problem.
- 34:18Speaker 3: And I think that is one of the bigger points
- 34:21Speaker 3: that I want to get through with someone who loves
- 34:23Speaker 3: Women in the Workplace books and like read so many
- 34:26Speaker 3: Women in the Workplace books, is that the challenge of
- 34:28Speaker 3: some of these which are built around this idea of
- 34:30Speaker 3: learning how to survive in different environments. They will help
- 34:34Speaker 3: you arguably survive, The question is will they help you thrive,
- 34:38Speaker 3: Like will you actually get to show up better.
- 34:42Speaker 2: Oh my god, wait, will you say that again? I
- 34:43Speaker 2: love that.
- 34:44Speaker 3: Yeah, that all of this Women in the Workplace book,
- 34:47Speaker 3: A lot of the Women in the Workplace books, they
- 34:49Speaker 3: give you the tools necessary to survive, and you may survive,
- 34:53Speaker 3: but it is the question is can you thrive? And
- 34:56Speaker 3: that in some ways, there's even research that finds that
- 34:59Speaker 3: the more you've been exposed to these ideas, like the
- 35:03Speaker 3: idea of leaning, in which I actually think there were
- 35:07Speaker 3: many things about that book that were useful and helpful
- 35:10Speaker 3: for a specific genre of person, that even being exposed
- 35:15Speaker 3: to the ideas makes you feel that not only are
- 35:19Speaker 3: women responsible for the problems and obstacles they run up
- 35:23Speaker 3: against in the office, but that they are responsible for
- 35:27Speaker 3: overcoming those obstacles, which makes us see everything as an
- 35:31Speaker 3: individual problem as opposed to a system problem. And when
- 35:35Speaker 3: you see everything as an individual problem instead of a
- 35:38Speaker 3: system problem, that's a great way of letting the system.
- 35:40Speaker 2: Off the whole. What role does appearance play in likability
- 35:44Speaker 2: for women?
- 35:45Speaker 1: Here's what I do know.
- 35:47Speaker 3: I know that women are often evaluated based on their appearance,
- 35:53Speaker 3: and that, for example, talking about a woman candidate and
- 35:57Speaker 3: her appearance, whether you're saying she has the best hair
- 36:01Speaker 3: and the most well tailored suits and she always looks lovely,
- 36:05Speaker 3: or saying she's a sloppy mass. Just the fact that
- 36:08Speaker 3: you are talking about her appearance ultimately leads to a
- 36:13Speaker 3: demerit for women, right, that it changes the way that
- 36:16Speaker 3: you're thinking about them, So you're not thinking about them
- 36:18Speaker 3: in the context of their work or the context of
- 36:22Speaker 3: their merits. You're thinking about them in this more superficial context.
- 36:26Speaker 3: And that it is another one of those things where
- 36:28Speaker 3: there's not really a foil for men, like in part
- 36:30Speaker 3: because there's just not that much to say he combs
- 36:33Speaker 3: his hair to the left or to the right, he
- 36:34Speaker 3: wears a gray suit or a navy suit, Like, there's
- 36:37Speaker 3: just not as much there. But just the fact that
- 36:40Speaker 3: you're talking about a woman's appearance often is a distraction
- 36:44Speaker 3: from the movement yourself.
- 36:45Speaker 2: It also seems like it's not what we value in men,
- 36:48Speaker 2: so it really doesn't matter as much, and it's such
- 36:50Speaker 2: a value that we place on women, and so it
- 36:52Speaker 2: does have to play more of a role.
- 36:54Speaker 3: Yeah, I mean, it's also you know, one of the
- 36:57Speaker 3: things that I think was easy to misinterpret about talking
- 37:00Speaker 3: about likabilities, Like, of course everyone has to do some
- 37:04Speaker 3: performance at work. You know, no one's like rolling in
- 37:09Speaker 3: exactly what the like energy. I mean, maybe some people are,
- 37:11Speaker 3: but that is I don't think any of us see
- 37:13Speaker 3: that as a path to success. We don't want people
- 37:16Speaker 3: to be like a wildly unfiltered, inappropriate version of themselves.
- 37:21Speaker 3: And there are certain standards that we hold people to,
- 37:24Speaker 3: even things like what the appropriate attire is in your
- 37:27Speaker 3: industry or in your office. So sure those those are baseline.
- 37:31Speaker 3: I think what you're trying to do, though, is make
- 37:33Speaker 3: sure that those baselines are as level and as even
- 37:37Speaker 3: as possible. So you know, just as I could tell you, like,
- 37:41Speaker 3: oh don't care, you do you and you don't care
- 37:42Speaker 3: what anybody thinks about It's like I could also tell
- 37:45Speaker 3: you to roll into the office and sweatpants, and you
- 37:48Speaker 3: can see how that goes, but it's probably not the
- 37:50Speaker 3: wisest course of action. But I suspect also that you're asking,
- 37:55Speaker 3: as I see you there fully jued with incredible makeup,
- 37:58Speaker 3: is that.
- 37:59Speaker 1: Clearly they're there's an.
- 38:00Speaker 3: Expectation that women ought to self present in a way
- 38:03Speaker 3: where it shows that they have thought about their appearance.
- 38:05Speaker 3: I think part of what your play also identifying is
- 38:07Speaker 3: it swings in the other direction, where when you have
- 38:10Speaker 3: put a lot of time and effort, when your look
- 38:12Speaker 3: is a part of your thing, that there's also a
- 38:14Speaker 3: tendency to believe that that that person may not be
- 38:17Speaker 3: as competent or have the hard skills because they have
- 38:20Speaker 3: all of this other packaging.
- 38:22Speaker 2: You know, I was actually thinking of it so much
- 38:24Speaker 2: in terms of social media. You know, social media is
- 38:27Speaker 2: a part of my work. It's part of your work.
- 38:29Speaker 2: Some of my girlfriends who that isn't a part of
- 38:32Speaker 2: their work still have this public, sort of performative persona.
- 38:37Speaker 2: And it used to be that just like celebrities were that,
- 38:40Speaker 2: or maybe even politicians chose that, and now everybody has
- 38:43Speaker 2: this public persona. I don't know, it just it feels
- 38:45Speaker 2: like social media is the woman's domain.
- 38:47Speaker 3: It is, I mean, and the majority of users are,
- 38:50Speaker 3: especially on something like Instagram, which is very esthetically oriented.
- 38:54Speaker 3: I mean, that's a women's mostly women on the platform.
- 38:58Speaker 3: And I think part of what makes yes, we all
- 39:00Speaker 3: know about the highlight reel. We all know that it's
- 39:03Speaker 3: not real life, and yet it's so easy to be
- 39:07Speaker 3: comparative and it's not just you know, there's like the
- 39:11Speaker 3: like I as a mom feel a lot of the
- 39:12Speaker 3: anxiety around like you're doing like sticker activities with your kids,
- 39:17Speaker 3: Like am I ruining my kid by not teaching the
- 39:20Speaker 3: math with sand like wild things? Or am I a
- 39:23Speaker 3: bad mom because they didn't have that poster that says like,
- 39:25Speaker 3: it's my first day of this. My favorite color is this.
- 39:28Speaker 3: I want to be this. I'm like, she's gonna hate
- 39:29Speaker 3: me when she's eighteen. But that there's also a like, oh,
- 39:32Speaker 3: this person's giving this keynote, or this person got a
- 39:36Speaker 3: brand endorsement, or this person got employee of the month.
- 39:40Speaker 3: They got employee of the month at a place you
- 39:43Speaker 3: don't work, like, you do not need to stress about that.
- 39:46Speaker 3: And so I think it is about the fact that
- 39:49Speaker 3: it used to just be that you First, I keep
- 39:52Speaker 3: saying office, and so a few of us are going
- 39:53Speaker 3: into offices, not even just because of the pandemic, but
- 39:56Speaker 3: because so many of us now work as freelancers or
- 39:59Speaker 3: have consulting gigs and these more. But like, let's just
- 40:02Speaker 3: use the office as the context, understanding that not all
- 40:04Speaker 3: of us go into an office.
- 40:05Speaker 1: You should just walk into the office, and you compare.
- 40:07Speaker 3: Yourself to the twelve twenty two hundred people who worked
- 40:10Speaker 3: in your office. I think part of the danger of
- 40:13Speaker 3: the social media comparison as a professional is the possibility
- 40:17Speaker 3: of comparing yourself to an infinite universe of people who
- 40:21Speaker 3: are on different tracks and accomplishing different things, and being
- 40:26Speaker 3: recognized at different levels, and feeling like if you were
- 40:29Speaker 3: not doing the most, that you're not doing enough. And that,
- 40:34Speaker 3: to me is where that becomes really tricky.
- 40:38Speaker 1: Is that you have to be.
- 40:40Speaker 3: Very clear with yourself about why you're on and who
- 40:43Speaker 3: your peer group actually is, because otherwise, when you're like
- 40:46Speaker 3: comparing your life to Chrissy Tiggins and that's that's just
- 40:48Speaker 3: not a helpful model for most of us.
- 40:51Speaker 2: And also maybe the aphorism less is more sort of
- 40:54Speaker 2: rings true.
- 40:55Speaker 3: This I found to be very helpful, though I've not
- 40:56Speaker 3: been good at putting it into action, which is the
- 40:59Speaker 3: people who are happiest on those platforms are the people
- 41:02Speaker 3: who actually actively use them to share. I am not
- 41:07Speaker 3: a huge share, but I'm actually on those apps a lot,
- 41:11Speaker 3: just sort of lurking, and that means that I am
- 41:15Speaker 3: doing more consuming on them than I am doing producing,
- 41:19Speaker 3: and that is not what you want to be doing.
- 41:21Speaker 1: Like it would seem.
- 41:23Speaker 3: That the people who actively use them to put stuff
- 41:25Speaker 3: out into the world and to engage and less of
- 41:28Speaker 3: their time mining other people's content, actually having much healthier
- 41:33Speaker 3: relationship with them, which I think is sort of great,
- 41:35Speaker 3: interesting and potentially counterintuitive, but.
- 41:38Speaker 2: Makes a lot of sense. I really like that. I
- 41:40Speaker 2: agree with I think scrolling is the enemy. Can we
- 41:42Speaker 2: get out of the trap? Do you see it getting better?
- 41:44Speaker 1: Yeah?
- 41:45Speaker 3: I think about this a lot because I have two
- 41:46Speaker 3: little girls, and so I think about the fact that,
- 41:49Speaker 3: first of all, I appreciate being realistic about it, Like
- 41:53Speaker 3: I think that one piece of it is not imagining
- 41:59Speaker 3: that I just will teach them to not care, and
- 42:00Speaker 3: then they will go into the world to not care.
- 42:02Speaker 3: My concern is raising two girls who don't care at all,
- 42:05Speaker 3: and then I send them into a world that expects
- 42:07Speaker 3: them to care. That's not setting them up for success,
- 42:09Speaker 3: that's not setting them up to be themselves. What I
- 42:11Speaker 3: actually need to do is reckon with the systems and
- 42:14Speaker 3: the structure so that by the time that they are
- 42:17Speaker 3: twenty two or you know, going into the workforce, that
- 42:20Speaker 3: the workforce has actually changed in some really seismic ways.
- 42:23Speaker 3: And so I think for those of us who identify
- 42:27Speaker 3: as women.
- 42:28Speaker 1: Part of that is being the leaders we.
- 42:30Speaker 3: Wanted and we needed, and not just replicating the leadership
- 42:34Speaker 3: that we've seen before. I think it means being really
- 42:37Speaker 3: good to each other, peer to peer, having some of
- 42:39Speaker 3: those conversations, some of the language shifting that happens.
- 42:42Speaker 1: Make me feel small, let me feel minute.
- 42:44Speaker 3: I actually think that changes culture brick by brick by brick,
- 42:48Speaker 3: having leadership inside of organizations understand that these things that
- 42:54Speaker 3: are sometimes subtle are the most pernicious. That it's not
- 42:58Speaker 3: always the things that are easy to walk into an
- 43:00Speaker 3: HR meeting and say this happened, and it's very clear
- 43:04Speaker 3: that it's a problem. It's a lot of things exist
- 43:06Speaker 3: in that gray area, and you want to get comfortable
- 43:09Speaker 3: grappling with the things that happen in that gray area.
- 43:11Speaker 3: So yeah, and then I also think the more you
- 43:13Speaker 3: see women in leadership positions and the more we normalize that,
- 43:18Speaker 3: that itself is incredibly powerful and has the potential to
- 43:21Speaker 3: change things. But like you, yourself is not the issue, right,
- 43:24Speaker 3: Like that's that is the biggest thing, is like you,
- 43:28Speaker 3: absolving yourself is a piece of it that is important
- 43:32Speaker 3: for you and your personal self care that is not
- 43:36Speaker 3: going to fix the problem at large.
- 43:38Speaker 2: Since reading the book and identifying certain things, I've been
- 43:41Speaker 2: trying to be the change brick by brick. I think
- 43:44Speaker 2: it's possible the more we all sort of realize the
- 43:47Speaker 2: unconscious bias we have because women have it too for
- 43:49Speaker 2: other women. So the more we recognize.
- 43:51Speaker 3: It, women have it for other women, and like parents
- 43:54Speaker 3: who are our parents have it for our parents, white
- 43:56Speaker 3: women have it for people of color. Like it moves
- 43:59Speaker 3: in the number of directions and understanding it is part
- 44:04Speaker 3: one and then calling it out as part two.
- 44:07Speaker 2: Yeah, we got to call it out. Okay. So these
- 44:09Speaker 2: are three questions I ask people at the end of
- 44:11Speaker 2: every interview. This is kind of a bookie podcast, a
- 44:14Speaker 2: book that shifted your perspective, something you think everyone should read.
- 44:19Speaker 3: Ooh, that is a good I'm like looking to see
- 44:23Speaker 3: if I have it for a visual I don't have
- 44:26Speaker 3: it because I'm surrounded by children's books.
- 44:29Speaker 1: Yeah.
- 44:29Speaker 3: The Memo by Minda Hart is a really powerful book.
- 44:34Speaker 3: So many of the books for women in the workplace
- 44:37Speaker 3: assume that the woman who's reading it is white, and
- 44:41Speaker 3: even I think it's almost even more important to read
- 44:44Speaker 3: if you are a white woman, especially if you're a
- 44:47Speaker 3: white woman who manages other people to understand what black
- 44:50Speaker 3: women in particular are up against in the workforce, often
- 44:54Speaker 3: the most ambitious and often the most undersponsored, under mentored,
- 44:59Speaker 3: like they're just there is a gap between the ambition
- 45:04Speaker 3: that black women have for themselves and the way that
- 45:07Speaker 3: corporate America steps up to meet that ambition.
- 45:11Speaker 1: So the memo minde heart highly recommend.
- 45:13Speaker 2: I've never heard of that book. I'm going to read it,
- 45:15Speaker 2: and it makes me think of the Viola Davis speech.
- 45:19Speaker 2: I think it was a Golden Globe except speech. I
- 45:22Speaker 2: listened to it all the time and she says the
- 45:24Speaker 2: only difference between white women and black women is opportunity,
- 45:29Speaker 2: and it's so true. So okay, I'm going to read
- 45:32Speaker 2: that book. The memo this is a PSQ. Sometimes I
- 45:35Speaker 2: do a PSA where I speak on things, but this
- 45:38Speaker 2: is the PSQ. So I pick a card at random.
- 45:40Speaker 1: My hands are sweating watching you shuffle that deck.
- 45:43Speaker 2: Ooh, this is kind of personal. Do you fall in
- 45:46Speaker 2: love easily? If so, what is your love language?
- 45:49Speaker 3: I definitely fall in love easily with my husband. I
- 45:52Speaker 3: knew when I met him, totally loved that guy, even
- 45:55Speaker 3: love him after a year of quarantine with two children
- 45:58Speaker 3: and my lovely which as acts of service one hundred percent,
- 46:02Speaker 3: Like want to get me to love you, take out
- 46:05Speaker 3: the trash, empty the dishwasher.
- 46:08Speaker 1: I'm here for it. What is your love language?
- 46:10Speaker 2: I need physical touch and words of affirmation. I want
- 46:14Speaker 2: someone to tell me they love me.
- 46:16Speaker 3: My husband is a words an affirmation person. And I try,
- 46:19Speaker 3: but I'm like, you are nice, you are.
- 46:22Speaker 2: No, You're just such a beautiful vocabulary. I feel like
- 46:26Speaker 2: you probably write him letters or something. You are so
- 46:28Speaker 2: great with words.
- 46:29Speaker 1: That's a whole other podcast.
- 46:31Speaker 2: Last question, what is the smartest decision you've ever made.
- 46:35Speaker 3: I don't know if it is the smartest decision I
- 46:38Speaker 3: have ever made, But what is coming up for me
- 46:40Speaker 3: is I knew that I wanted to be a mom
- 46:43Speaker 3: and I also want to have a big career and
- 46:46Speaker 3: a big life. And I worried for so long that
- 46:48Speaker 3: having kids would mean that I would have to choose.
- 46:52Speaker 3: And it is hard, it is not easy. It does
- 46:57Speaker 3: complicate things. But I'm so glad I have them, and
- 47:00Speaker 3: I'm so glad that I did not put it off
- 47:03Speaker 3: thinking that there would come a moment of complete clarity
- 47:07Speaker 3: where it made sense and where it was uncomplicated because
- 47:11Speaker 3: I don't know that that moment ever comes, and I
- 47:13Speaker 3: think I would really personally have regretted it if I
- 47:17Speaker 3: had had waited any longer than I did.
- 47:20Speaker 2: Thank you so much for sharing that. The reason I
- 47:22Speaker 2: started this podcast the idea I heard a quote from
- 47:25Speaker 2: Gloria Steinem It said, she said, the most feminist thing
- 47:28Speaker 2: we can do is share honest stories. So much of
- 47:32Speaker 2: my life has been expanded by other women being honest.
- 47:36Speaker 2: Your book was so honest. That answer was so heartfelt
- 47:39Speaker 2: and honest, and I'm really grateful. You're just You're a
- 47:43Speaker 2: culture changer.
- 47:44Speaker 3: You are so wonderful. Thank you so much for finding
- 47:46Speaker 3: the book and for reading it. I can't tell you
- 47:48Speaker 3: how much it means to me to have you'd be
- 47:51Speaker 3: so thoughtful about it.
- 47:52Speaker 2: I can't wait to watch all that you do. I
- 47:54Speaker 2: have a feeling this was just the first of many books.
- 47:57Speaker 3: Birthing a book way harder for me than birthing anything else.
- 48:01Speaker 1: I don't know about that girl.
- 48:05Speaker 2: Alicia's books, The Likability Trap is available online. Obviously, I
- 48:09Speaker 2: highly recommend it, and you can also catch her reporting
- 48:11Speaker 2: on MSNBC and on her podcast, Latina to Latina. So
- 48:15Speaker 2: navigating likability can feel like a minefield. I can't even
- 48:19Speaker 2: tell you the amount of books I've bought over the
- 48:21Speaker 2: years about how to best show up at work. Alicia
- 48:24Speaker 2: even said she's bought so many of those books. I've
- 48:26Speaker 2: been doing what I kind of think of as gender
- 48:28Speaker 2: judo for years, and this is the first book that
- 48:31Speaker 2: gave me real clarity. Maybe we're not the problem. Maybe
- 48:34Speaker 2: the system's the problem. When men walk into the room,
- 48:36Speaker 2: they're perceived as competent. When women walk into the room,
- 48:40Speaker 2: they have to prove it. So what would happen if
- 48:42Speaker 2: we tried to change the system and not ourselves.