Designing Care Around the Consumer: A Personal Journey for AdventHealth CEO, Terry Shaw

Healthcare is Hard: A Podcast for Insiders · Sep 12, 2019 · 45m

When Terry Shaw’s wife was the victim of a car accident in 2016, it completely changed his outlook on care delivery. Even as president and CEO of AdventHealth, one of the nation’s largest faith-based health systems with 50 hospitals across nine states, Terry had a difficult time navigating his wife’s recovery. He spent six months calling in favors to find the right physicians and coordinate care in the out-patient setting. And that’s with a lifetime of healthcare knowledge and the connections to match.

If the road was so steep for Terry and his family, how is the average person supposed to…