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Austin Creates New Emergency Dispatch Office | Texas News
Austin’s city council just approved a bold new move: creating an Office of Joint Emergency Communications to separate 911 and 311 dispatch from the Austin Police Department. Aimed at speeding up emergency responses—especially in outer neighborhoods—the $1.4 million initiative shifts funds from police and other city budgets, sparking debate. Supporters say it’ll prioritize public safety and fix outdated systems, while critics—including the Police Chief—argue response times are already strong and this could backfire. The office is set to launch with quarterly progress reports, marking a major…
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