Latest / Click & Convert with Maria Sparagis
ep. 153 - Reaching 3% (or lower) Refund Rate
High refund rates will kill your business. So how do you keep them low and what's the sweet spot?
Aim for less 5%, but really if you're at 3% then you're golden. Keeping refund rates low also helps against chargebacks (indirectly), improves your relationship with payment processors, and keeps conversions high. Less refunds, more solid sales, higher bottom line. What's not to like?
✓ Need a merchant account? Get in touch!
🔗 Maria Sparagis Website: http://mariasparagis.com
🔗 DirectPayNet Website: https://directpaynet.com
🔗 LinkedIn: https://www.linkedin.com/in/mariasparagis
🔗 Facebook…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.