Latest / Healthcare Leadership Excellence
Episode 176: Emotional Intelligence in the Age of AI with Dr. Joseph Michelli
In this episode, I welcome back Dr. Joseph Michelli for the fifth time, and we focus on a topic that explains a huge percentage of leadership breakdowns I see in real organizations: emotional intelligence. Dr. Michelli and I talk about why EI is still treated as “soft” even though it solves the hard problems of miscommunication, defensiveness, mistrust, stalled execution, and unresolved conflict.
We get specific about what emotional intelligence actually is: regulating personal emotions, reading the emotions of others, and using both to improve the relationship and reach a shared goal. We…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.