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Why Contractors Lose Leads: 90-Second Response Times & Follow-Up Fixes
The owner of Trevino Tile and Stone in Corpus Christi is drowning in 20-30 leads a week from Instagram, Angi, his website form, and the "cousin channel" — and tracking them on a legal pad in his truck. Eric explains why three failed CRMs weren't the answer: the real leaks are first-response speed and post-quote follow-up.
In this episode:
Why leads go cold in the first four hours — the homeowner on the couch fills out four forms, and whoever engages first usually wins the job
The legal pad as "the crime scene": two funnel leaks, front-end response and back-end follow-up
Why three CRMs failed…
The skinny
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