Unified Commerce Benchmark: How Manhattan Associates and Google Transform Retail Excellence at Shop Talk with Ann Ruckstuhl and Kapil Dabi
Our conversation focuses on how retailers can accelerate their innovation and technology adoption to enhance customer lifetime value. It emphasizes the importance of benchmarking as a tool for retailers to understand their position in the market and to find inspiration from peers who are successfully leveraging technology.
Takeaways
We're trying to help retailers accelerate and innovate.
Benchmark gives perspective on utilizing technology.
Retailers are improving customer lifetime value.
There are retailers leap-frogging in innovation.
The benchmark provides a roadmap for retailers.
You are…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.