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His AI Answered 7,600 Customer Questions and Made $141K in Sales (Here's How) (Part 2/2)
#861 What happens when your AI hangs up on a freezing customer at midnight — and costs you the sale? In Part 2 of this two-part episode, Brien and Jordan dive deeper into the real-world impact of AI-powered customer support, including how missed opportunities happen when AI lacks a fast human backup, and why being available when your customers are actually shopping matters more than traditional business hours. Jordan breaks down how Omnie's voice AI works, what makes it different from the frustrating automated phone experiences most people have endured, and why transparency about AI identity…
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