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How to Fix a Bad Attitude (Without the Dread)

Dealing with attitude is one of the hardest parts of being a boss. But if you don’t deal with it, you aren’t just setting that person up for failure; you are letting the negativity spread to your best people. When the good ones start asking, "Why are they getting away with this?" and "Why should I bother trying?" you know the rot has set in.

In this episode, we tackle the "head-in-the-sand" approach. We look at how to have a clear, respectful conversation about behaviour without it becoming a personal attack that leaves everyone feeling ratty.

One Step at a Time: The Actionable Tip

Use "I…

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