Latest / Scalability School / How To Make Ads That Spend 10K Day With Harry Delmege
Transcript
- 0:00I think there's the amount of times I
- 0:01still go into account.
- 0:02It's like this UGC where there's B-roll
- 0:05every two seconds of the person chucking
- 0:08something in a bin or something.
- 0:09That was the playbook two years ago.
- 0:11Sure, I can see it work, but if you just
- 0:13turn that into a Yaprad and make it look
- 0:15like it's a TikTok video,
- 0:16that's easily how you go
- 0:18and get loads of spend.
- 0:18That's how we've done it. You
- 0:19don't have to go in and play.
- 0:21And then I guess the other big thing that
- 0:22we do process-wise is
- 0:23just manual research.
- 0:25That's the one thing that I feel is weird
- 0:28that people try and AI-ify.
- 0:30It's like, "Why don't you
- 0:31just get AI to write it?"
- 0:32And then you just do the research.
- 0:34I don't know. People
- 0:35just try and do it all.
- 0:37How do you know if AI is using the words
- 0:39that your customers are using?
- 0:40That it's talking about the experience
- 0:41the customers experience.
- 0:43I find it really... If I
- 0:44struggle, I don't want to...
- 0:46No, because I was like,
- 0:46"I'm calling people out."
- 0:47I'm like, "Not?"
- 0:48But I think with such a young agency,
- 0:49it's kind of coming into this account and
- 0:51competing like we are.
- 0:52It only comes down to the fundamentals.
- 0:54That's just what we do with basics.
- 1:08Welcome to another
- 1:08episode of Scalability School.
- 1:10We have Harry Delmege .
- 1:15Am I saying that
- 1:16properly? Right? Delmege?
- 1:17Yeah, no, you go that way.
- 1:18I heard in another episode.
- 1:19You butchered it. I went with that.
- 1:21I butchered it, yeah.
- 1:22Because we were in Lisbon together and
- 1:24you were like, "It's actually Delmege."
- 1:28Yeah, so look, for those
- 1:29of you that don't know,
- 1:31Harry is a legend and creative.
- 1:34He is one of the best people on making
- 1:37better creatives that
- 1:38I know in the world.
- 1:40The cool part is his agency that he
- 1:42co-founded with his partner, Georgia,
- 1:45is named Roly Poly Digital, which was
- 1:47named by my daughter, Norr.
- 1:48Okay. While Harry and I concepted how he
- 1:51was going to do this in my hot tub.
- 1:53So Harry and I are tied together tight,
- 1:55but now he's blown up.
- 1:56His stock is blowing up.
- 1:58And I've been telling everyone, I told
- 2:00people yesterday, at Motion,
- 2:01they needed to get to know you more
- 2:03because there's so many.
- 2:05Because I think the work
- 2:07that you guys do in creative,
- 2:08in terms of the team that you have,
- 2:11diving into truly understanding
- 2:13the consumer psychology of
- 2:15it all is like crazy cool.
- 2:19So I'm really stoked
- 2:20to talk to you today.
- 2:20So welcome, Michelle.
- 2:21Do we want to spend more time on the hot
- 2:23tub or do you guys want
- 2:24to talk about creative?
- 2:26We were wearing, we
- 2:27were partially clothed.
- 2:29And yeah, we were just like, you know,
- 2:31coming up with ideas of
- 2:33how it was going to work
- 2:33and what it looks like, etc.
- 2:36And yeah, it was good.
- 2:37You know, it's a good time to connect.
- 2:39It was a good time to connect.
- 2:40So it wasn't, it's
- 2:43nothing weird, nothing weird.
- 2:45No, it was a good time.
- 2:48Yeah, no, I remember when Nora named it.
- 2:51So, shout out Nora for giving the name.
- 2:54What a legend.
- 2:57Definitely.
- 2:57Well, we're stoked to have you on.
- 2:59And I think, you know, one of the things
- 3:01that you, you spend a ton of money on ads
- 3:05and one of the things that your shop
- 3:06does, I think if you
- 3:08can just give a 20 second,
- 3:10like this is what we do in our agency, I
- 3:12would be, I think we would be remiss if
- 3:14we don't frame it up.
- 3:15I don't know, it's tough.
- 3:17It feels like a sales pitch for me.
- 3:18I don't know.
- 3:18We make good ads, I guess.
- 3:21Yeah, I don't know, man.
- 3:22We just make good ads
- 3:24that spend a lot of money.
- 3:26I guess that's the easiest way to say it.
- 3:30Does that work?
- 3:30I don't know.
- 3:31Yeah, perfect.
- 3:33Perfect.
- 3:34Yep.
- 3:34That's all we need to know.
- 3:35That's fantastic.
- 3:36All you got to do is scroll, scroll your
- 3:38Twitter for like a couple of seconds.
- 3:39If you need the validation of the fact
- 3:41that you make bangers
- 3:42because you've just, you've been
- 3:44pumping out bangers recently and that's,
- 3:45I think that's where we want
- 3:46to, we want to dig into this.
- 3:48Yeah, no, I think it's good
- 3:49because I do sometimes feel bad.
- 3:51I'll just put like a screenshot up and
- 3:52then I'm just like, am I
- 3:53really adding value here?
- 3:54Am I just like showing some numbers?
- 3:58So like, no, it's good to hop on and
- 4:00actually maybe talk through some of it
- 4:02because I definitely feel like a bit of
- 4:04an asshole sometimes.
- 4:06Well, I mean, okay, so let's just talk
- 4:07about the first question, which is, you
- 4:08know, what makes an ad spend 10K a day?
- 4:11Right.
- 4:11What separates an ad that spends $500 a
- 4:14day versus 10K a day?
- 4:15Is it the hook, the offer,
- 4:17the format, the audience match?
- 4:19Like what is it?
- 4:20Um, do you think?
- 4:22I mean, there's so much I could go into
- 4:23this, like even before the creative that
- 4:26I don't think a lot of
- 4:26people talk about as well.
- 4:27But obviously I can just focus on
- 4:29creative, but like, I mean, you're
- 4:30literally talking like unit economics,
- 4:32like cogs, like products as well.
- 4:34Like some products are just going to be
- 4:35able to spend more than others.
- 4:37Like I think for one of the ones that
- 4:38like I put the screenshots up for, it's
- 4:41like that time shoot, like everyone in
- 4:43the world would buy one.
- 4:44This like, you know,
- 4:45obviously you're not capped to that.
- 4:47Uh, and then obviously, you know, you see
- 4:49people like creaming over like rises ads
- 4:52and stuff like that.
- 4:52And I'm like, you know, cause how much
- 4:54they spend on like, yeah, they fucking
- 4:55run at a 0.5 ROAS or something.
- 4:57So like, again, it's
- 4:58much easier to spend that.
- 5:00Guess we're not on to talk about that,
- 5:01but I think this is also like, uh, like
- 5:02an unsexy part that people don't talk
- 5:04about enough as well.
- 5:05Like you see these numbers and you have
- 5:06no idea the numbers, like, you know, that
- 5:08they're getting on return
- 5:09or how much they're spending.
- 5:11But just talking about ads, I would say
- 5:15it comes down to free
- 5:16things for me is promise proof.
- 5:20And then like, is it confusing?
- 5:23That's kind of like it.
- 5:24And I imagine if you've got a lot of
- 5:26spending ads, you're not taking like
- 5:29probably like two of these things, maybe
- 5:31not any of them, but for ones that do,
- 5:33there's a clear promise.
- 5:34What does this product do for me?
- 5:35What's the desire?
- 5:36Yada, yada.
- 5:37How much proof is that?
- 5:38And do I believe that proof
- 5:39that could be a unique mechanism?
- 5:40It can be a story.
- 5:41It could be like an authority figure,
- 5:43like whatever you want to say.
- 5:44And is there any part of
- 5:45that ad that's confusing or not?
- 5:47Like you see so many good ads that maybe
- 5:48they have a great hook and then it goes
- 5:50in some like mumbo jumbo that like takes
- 5:52the audience out and then
- 5:54that ad's just going to flop.
- 5:55Right.
- 5:55So I think that's like the free things,
- 5:58just like keeping it super simple that I
- 6:00like focus on all the time.
- 6:02Do you think or maybe do you have a
- 6:04process or do you think that every single
- 6:07ad needs to communicate all that or does
- 6:09it just need to show up somewhere in the
- 6:11funnel or the purchase journey?
- 6:12Like how are you guys
- 6:13filtering for those three things?
- 6:14Also, we need to come up with a third P
- 6:16for that because I think that that will
- 6:18work out a little bit more.
- 6:19So I'll be thinking about that.
- 6:21I'll let you know if I can.
- 6:21I appreciate it.
- 6:23Free P's.
- 6:25Framework wise, like are you checking all
- 6:26ads for that or can it
- 6:28exist outside of the ad?
- 6:29It can be part of the
- 6:29landing page experience.
- 6:30How do you think to that?
- 6:31I think, I mean, like obviously Fox was
- 6:34seeing a lot of my ads.
- 6:35Like I did a presentation recently.
- 6:37I think because we tend to do longer ads
- 6:39and like really focus on like top of
- 6:41funnel video, then like,
- 6:42yeah, we need all free for sure.
- 6:44Like, and again, I mean, they're kind of
- 6:47like free bake things, but like a
- 6:48promise, like every, like every product,
- 6:50every ad should have
- 6:51some kind of promise.
- 6:52And then like the proof is kind of like
- 6:54subjective to like, how
- 6:55much does that product need?
- 6:58Like I think, you know, if you remember
- 7:01in the ones that are showing, it was
- 7:03like, oh, I thought this drugstore thing
- 7:05that I had was good, but it only did X
- 7:07amount of vibrations.
- 7:08And then I could be taking a set of
- 7:09context toothbrushes, but then the one
- 7:13that this one has has like 40,000.
- 7:14So you're just
- 7:15explaining the mechanism, right?
- 7:16And it's like, how much
- 7:17does the product need?
- 7:18Like if it's a toothbrush, it can
- 7:19probably be smaller.
- 7:20If it's like a bit more complicated,
- 7:22you've got to really give
- 7:23people that like aha moment.
- 7:27So I think it really like, they're kind
- 7:28of like, you need to check all free if
- 7:30you're wanting to do those.
- 7:31And like, if you're doing native ads,
- 7:34even still native ads, the long form
- 7:35thing, you're probably doing all free,
- 7:37you know what I mean?
- 7:37Because that's long form copy.
- 7:39Yeah.
- 7:39And so maybe if you have an ad that
- 7:40doesn't have all three, it can be a
- 7:42supporting part of the funnel, but it's
- 7:43probably not going to be anything that's
- 7:44driving the scale in the account.
- 7:46I would just try and do
- 7:47all free at all times.
- 7:48You know what I mean?
- 7:49Like, it's just like, if you're like,
- 7:51we're on a creative shop, right?
- 7:52We do help with some like landing pages
- 7:54and stuff like that.
- 7:55But like when you have like little
- 7:57control outside of that, you might as
- 7:58well make sure your ad does all free.
- 7:59I think a lot of what you'd showed, it
- 8:02were ads that were very long form.
- 8:05And I know that you don't only make long
- 8:07formats, but that is
- 8:08certainly like a specialty.
- 8:10And it went through basically, you know,
- 8:12going through objection, busting to
- 8:14talking about the product to really
- 8:16addressing the problem right away.
- 8:18So the anatomy of a high performing ad
- 8:20for you, what like, you mean kind of
- 8:24talked about a little bit, but it's like
- 8:26the hook, the problem, the
- 8:27mechanism, the proof, the CTA.
- 8:29Is it, you know, what is it that that
- 8:33really seems to resonate
- 8:34when you go into an account?
- 8:35Because what the reason I say is I've
- 8:37seen you go into accounts that have had a
- 8:40hard time scaling and be able to with
- 8:43creative make them scale.
- 8:45And I think it's a lot of it is the re
- 8:46explanation of like figuring out the
- 8:49niche issues that people are dealing with
- 8:51and talking about the product and
- 8:52positioning it against the
- 8:53competitors all in one ad.
- 8:56Right.
- 8:56And because most of the ads you're making
- 8:57your video ads, right?
- 8:58Correct me if I'm wrong.
- 9:00I would say we're
- 9:01probably like very video first.
- 9:02Yeah.
- 9:03Like we try and do a lot of those like
- 9:05native static stuff, but I would say we
- 9:09have much better video.
- 9:10Yeah.
- 9:11And it's, and there most of the time,
- 9:13what percentage of the ads that you
- 9:15deploy are from a creator versus from a
- 9:17brand or from like a third party
- 9:19whitelisting type thing?
- 9:21Some ads, some accounts,
- 9:24it's basically like 90%.
- 9:26Again, it kind of comes down to us.
- 9:27Like, you know, we only make the
- 9:29creative, like we obviously like tell
- 9:31people they should run third party pages,
- 9:34whether that be like
- 9:35whitelisting or like pages they own.
- 9:39So I guess it's kind of down to them.
- 9:40Some accounts were like basically
- 9:41exclusively that because again, we don't
- 9:44try and make loads of
- 9:45bottom up funnel stuff.
- 9:45Like we'll obviously do it to supplement.
- 9:48Um, so like when we're making this top of
- 9:50fun stuff, we're often thinking like,
- 9:51okay, this would probably be suited best
- 9:53from some like third party page.
- 9:55I'm like, we even give like
- 9:55recommendations to like, Hey, you could
- 9:57name one like this, uh, purely because we
- 9:59don't want to make it myself just because
- 10:01like with a creative agency.
- 10:02And it's just like, it's kind of weird if
- 10:03we own that page and can
- 10:05get, do you know what I mean?
- 10:05And then we split ways or whatever.
- 10:08But yeah, I would say some accounts
- 10:09basically all from,
- 10:11from a third party page.
- 10:13And you're so going into this anatomy
- 10:15piece a little bit more like, and maybe
- 10:17we should just, I don't want to put you
- 10:18too much on the spot, but
- 10:20I'm sure you're ready for it.
- 10:21But like, maybe we just walk through like
- 10:23you, you're things are going really fast
- 10:25on the agency side, which means you guys
- 10:26are hitting bangers quickly, which means
- 10:29you probably have a
- 10:30pretty dialed process.
- 10:30We're getting to that point.
- 10:32So like, let's say clients onboarding
- 10:34day, day one, like walk us through what
- 10:36the, what from onboarding through ad live
- 10:40in the ad account looks like just to kind
- 10:42of give us a sense of like, what does
- 10:43that research process look like?
- 10:44What does that, what does it actually
- 10:45putting it all together look like?
- 10:47Yeah, no, for sure.
- 10:49Um, and like I can
- 10:50touch on the anatomy stuff.
- 10:51Like I think it's like hard sometimes
- 10:52that, you know, when you just do stuff
- 10:53like most days and then you don't really
- 10:55know what you're doing and you're just
- 10:56kind of doing it and it's on asking you
- 10:57and you're like, I
- 10:59don't know how I do that.
- 11:00It's just like, so it's a
- 11:02good mental exercise too.
- 11:03But yeah, okay.
- 11:04So we're bringing on a new client.
- 11:07Um, a lot of the times, like obviously a
- 11:09lot of agencies have their own like
- 11:11playbooks on like what
- 11:12kind of content they can do.
- 11:13I think like, you know, uh, I talk about
- 11:16yappers a lot and that kind of stuff.
- 11:18Like I'm not a lot of agencies or brands
- 11:21seem like they can do that.
- 11:22I don't know why.
- 11:23I like, I don't know how
- 11:24long that would be for either.
- 11:26So we know we've got
- 11:27that in our like head.
- 11:28We're like, okay, cool.
- 11:28We can make that piece of content.
- 11:30That I, and a lot of
- 11:32people come to me as well.
- 11:33They ask for that.
- 11:33So they, I will assume they
- 11:35don't have it, but like, okay.
- 11:36So we come in and I think where a lot of
- 11:38people go wrong is
- 11:40there's like winning desires.
- 11:42There's winning stuff in the ad account
- 11:44and they just try and do something
- 11:45completely fucking different.
- 11:47Like maybe they're like, Oh, I got to do
- 11:48this like new persona.
- 11:49And I'm like, no, but there's so much
- 11:50more different
- 11:51content that you could make.
- 11:53That would just bang and you've got all
- 11:55the like, you know, DNA there for the
- 11:57banger at like, you know, I think that
- 11:59the amount of times I still
- 12:00go into accounts and it's like this, like
- 12:01UGC where there's like B roll every two
- 12:04seconds of like the person,
- 12:05like, I don't know, like chucking
- 12:07sign can have been all signed.
- 12:08That was like the
- 12:08playbook like two years ago.
- 12:10Sure.
- 12:11I can see it work, but like, if you just
- 12:12turn that into a Yap for ad and like make
- 12:14it look like it's a TikTok video, that's
- 12:16easily how you go and get loads of spend.
- 12:18That's how we've done it.
- 12:19Like you don't have to go in and like try
- 12:22and prove our worth for
- 12:23these like crazy new formats.
- 12:25Like the evidence is there.
- 12:26You know what I mean?
- 12:26Like you just got to kind of bring
- 12:28something new to the account.
- 12:29And I think a lot of people talk about
- 12:32creative diversity and then they go on
- 12:34the accounts and just do the same fucking
- 12:35thing the other agency was doing.
- 12:36And I'm like, what are we doing?
- 12:38Yeah.
- 12:38I mean, like it
- 12:39seems, it seems pointless.
- 12:40True innovation.
- 12:41You know, I think like, uh, for those
- 12:44that don't know, like what
- 12:44do you define as a Yap or ad?
- 12:46I mean, I, hopefully people know, but if
- 12:48you don't know what is it in your day.
- 12:50Um, well, I guess I'll assume a lot of
- 12:53people know what Yapping is, but like
- 12:55you've seen them that like, um, if you go
- 12:57on like TikTok and it's
- 12:58just like, you know, often
- 12:59some like guy or gal or whatever, like
- 13:01telling a story and you
- 13:02just, you're just sucked in.
- 13:03There's no like B roll or anything.
- 13:05They just telling the story and you just
- 13:07want to hear the rest of it.
- 13:08And then, you know, sometimes I'll
- 13:10introduce a product.
- 13:11Um, but yeah, it's just someone just
- 13:14yapping away that like, and I think this
- 13:16is why a lot of people don't do it as
- 13:18well is because to find the talent to
- 13:20that is a ball lake.
- 13:22That's like one of the
- 13:23things that takes the longest.
- 13:24It's not like the scripting.
- 13:25It's not the, it's like
- 13:26finding someone that can do that.
- 13:27Um, but I'd say that's just
- 13:29the best way to describe it.
- 13:30It's just someone like talking a lot to a
- 13:32phone and they're usually telling some
- 13:34kind of story or whatever.
- 13:35And you just can't like see to turn away.
- 13:38So you, so I'm going
- 13:39back to the process side.
- 13:40I'm not going to let you
- 13:41escape the process side.
- 13:42Come from it.
- 13:42I'm trying to get some free game here.
- 13:44Uh, so, okay.
- 13:44So it sounds like you're pulling up the
- 13:45ad account and you're saying, okay,
- 13:47there's, there's two routes that people
- 13:48typically go and we try to avoid going
- 13:50those routes, but it's like, we're
- 13:50looking for evidence is something that's
- 13:52working in here, winning desires, like
- 13:54something specifically that you said.
- 13:56And you say oftentimes people will either
- 13:59try to differentiate too quickly away
- 14:00from that thing or it's like, okay, let's
- 14:03say they have a UGC video that's cutting
- 14:06every couple of seconds.
- 14:07It's like, oh, that's working.
- 14:08Or it's, it worked historically.
- 14:09And then everybody just tries to reprint
- 14:11the same thing, but feel
- 14:12free to speak to any of that.
- 14:13But like, what are you,
- 14:14what are you doing differently?
- 14:16Yeah.
- 14:16So I think it's just like being like,
- 14:17okay, what kind of the matching the
- 14:19content there'll be no consumers are
- 14:21watching to the ads that we're making.
- 14:24Like, and I know maybe that sounds
- 14:26oversimplified, but that's
- 14:27how we found the app stuff.
- 14:29I was like, oh wait, there's these TikTok
- 14:31videos and I don't see
- 14:33them in any ad account.
- 14:34So like, why don't we just do that?
- 14:36Like, and I know that sounds really
- 14:37simple is because everything we do, we
- 14:38try to keep like really simple.
- 14:40Like I was just like, Oh, maybe like all
- 14:43these B roll cuts and stuff like seems a
- 14:45bit weird and seems really ad like.
- 14:47So like, maybe let's just not do it.
- 14:49And that's not to say it doesn't work.
- 14:50And like, obviously mashups and stuff
- 14:51still do work really well.
- 14:53But like, I think a lot of agencies like
- 14:58we're crushing with those types of ads.
- 15:00Maybe like, I don't know, if I was one
- 15:02super involved and they just kind of
- 15:03stuck to that, that playbook.
- 15:06So I was just like, well, okay, like
- 15:07super simple, do something different.
- 15:09Uh, and I think a lot of that comes from
- 15:11processes being like, we're trying to be
- 15:13as up to date with organic content as
- 15:15possible and try to pivot
- 15:17with it as quick as possible.
- 15:18Like I'd ask all my
- 15:19strats on a weekly basis.
- 15:21Tell me something you've noticed about
- 15:22the organic feed recently.
- 15:23What's changed?
- 15:24Is anything changing?
- 15:25Do we have to pivot next week?
- 15:27Because that's the problem is like, it
- 15:29all goes so fast that like
- 15:31you have to keep up with it.
- 15:33Um, but then I guess the other big thing
- 15:36that we do process wise
- 15:37is just manual research.
- 15:39Like that's like the one thing that I
- 15:40kind of feel is weird that people try and
- 15:42AI a five is like, why don't
- 15:45you just get AI to write it?
- 15:46And then you just do the
- 15:47research to not like, I don't know.
- 15:49But people try and like
- 15:50just try and do it all.
- 15:51But I'm like, how do you know if the AI
- 15:53is using the words that your customers
- 15:55are using that is talking about the
- 15:56experience that customers experienced?
- 15:58Like I find it really, it struggles a lot
- 16:01to pull the stories as well.
- 16:02Cause that's often what we'll do as well.
- 16:03We'll just go, okay, cool.
- 16:04There's a winning desire.
- 16:05Let's go find a story that revolves
- 16:07around that on Reddit and then just go
- 16:09put it in the ad account and just retell
- 16:10it and like soft introduce our product.
- 16:12And then it backs like, and I think.
- 16:15If that was like the two core things
- 16:17people could take away from like the
- 16:19processes that we use, it's like
- 16:21relentlessly study organic content and
- 16:24just manual research.
- 16:26That's it.
- 16:27And how does like you said that you asked
- 16:31your strategist, like, what does the
- 16:32organic feed look like?
- 16:33And how is it changing?
- 16:34Um, is there anything like you you're
- 16:37doing process wise, like as part of the
- 16:38research or like are you guys saving a
- 16:41weekly kind of recap of what's popping up
- 16:43in the organic feed?
- 16:44Like, how are you actually doing it?
- 16:45Or are you just pulling
- 16:46up TikTok and scrolling?
- 16:47I want to give you one quick example for
- 16:48this, where I think like we have a client
- 16:49that does this extremely well.
- 16:50He's like perfectly curated
- 16:52his feed to be his customer.
- 16:55It's like, he
- 16:55probably is his own customer.
- 16:57So that certainly helps, but like he's
- 16:58forwarding examples.
- 16:59It's like, oh, okay, there's that
- 17:00carousel format on Instagram.
- 17:02That's really popping off right now.
- 17:03Like he's forwarding me a ton of those.
- 17:05Uh, and like, that's very clear or like
- 17:07he sends me a video and it's kind of got,
- 17:09um, you know, like the AI gen, uh,
- 17:13there's a bunch of AI gen stuff.
- 17:14It's like popping off right now.
- 17:15It's like, oh, okay.
- 17:16Like you are the customer and you've
- 17:18perfectly curated your feed for this.
- 17:19And so like he forwards it.
- 17:20It's like, I, we just need to recreate
- 17:22that basically swap it for his product
- 17:24because like that's
- 17:25what they're consuming.
- 17:26Um, and that's something that I've, I've
- 17:27been thinking a lot about recently is
- 17:29just trying to match the format.
- 17:32Cause you already have like to your
- 17:32point, it's like you have
- 17:33the messaging that's working.
- 17:34You just think the format you need to
- 17:36figure diversify the formats.
- 17:37So anyways, um, long way to say like,
- 17:39what, what, like, how are
- 17:40you staying on top of it?
- 17:41Just doom scrolling or.
- 17:43Oh yeah.
- 17:43Oh, like I am a chronic
- 17:45scroller like too much.
- 17:46So, but like, yeah, like with that AI
- 17:49stuff, it was just like, okay, cool.
- 17:50I found the accounts that were posting
- 17:52all this like AI
- 17:53slope as I like called it.
- 17:54I mean, it was whatever.
- 17:56Uh, and I found all the accounts that are
- 17:57pumping out good stuff that literally
- 17:59just spam sending it to my team.
- 18:01It was just like, we're gonna create
- 18:01this, this, this, this, this, this.
- 18:03And like a lot of them popped off because
- 18:05it was just like the same day I sent it,
- 18:08like free, like the script would be done
- 18:10then free four days
- 18:10later, the app was made.
- 18:11You know what I mean?
- 18:12So it was just like all
- 18:13about turnaround time.
- 18:14I'm not looking at like necessarily, I
- 18:16mean, maybe I should again now, but I'm
- 18:17not really looking at foreplay or like,
- 18:19you know, and
- 18:20necessarily like the ads library.
- 18:22I'm just like, what is the
- 18:23content people are making?
- 18:25And like, I trust that we can direct,
- 18:27responsibly because we stick to the
- 18:30fundamentals of that.
- 18:31So it should be, it should work.
- 18:33You know what I mean?
- 18:34And I mean, it's, it's interesting.
- 18:36Cause it's like your, I think a lot of
- 18:38people go and look, do creative research
- 18:40and they're, they're
- 18:40looking at on foreplay.
- 18:41They're looking at what's being done.
- 18:43And what you're doing is you're looking
- 18:45outside of that and saying what's
- 18:46happening now that the algorithms seem to
- 18:49be going off of and what's happening that
- 18:50people are utilizing.
- 18:52That's a format.
- 18:53And you're jumping on
- 18:53that as quickly as you can.
- 18:55I think that's a massive
- 18:56unlock for a lot of people.
- 18:58One is I think this, this simplicity, you
- 19:01do talk about simplicity, but I know that
- 19:03your research process isn't super simple,
- 19:07although it's quite deep.
- 19:09Yeah.
- 19:09Like the, you know, and we're not just
- 19:11talking about reading Reddit reviews or
- 19:13reading trust pilot or I mean, that's
- 19:15part of it, but really what you're
- 19:17trying, really what you guys do is the
- 19:19research of the pain points and the
- 19:21issues and correct me if I'm wrong.
- 19:23But the pain points and the issues, and
- 19:25then you're scripting it into a thing
- 19:29that's going to keep the
- 19:29attention the whole time.
- 19:31I think that's one thing that the ads
- 19:32that you guys create, like their watch
- 19:34times are absurd on them.
- 19:36Right.
- 19:36And some of these are like, some of the
- 19:37examples you showed, Lisbon
- 19:38are like two, three minutes long.
- 19:41Right.
- 19:42And so, but the watch times are like,
- 19:43they're almost watching the whole thing
- 19:45because it's from a third
- 19:46party page that people don't know.
- 19:48Talking about a toothbrush, but there's a
- 19:49story or a narrative
- 19:51that goes through it.
- 19:52And so can you talk about what else you
- 19:54guys do in terms of research?
- 19:55Cause I think that's a
- 19:55really interesting topic.
- 19:56All right, friends, quick break.
- 19:58This episode is brought to you by
- 19:59Northbeam, the marketing attribution
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- 21:21Incrementality was broken.
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- 21:24And so can you talk about what else you
- 21:26guys do in terms of research?
- 21:27Because I think that's a
- 21:28really interesting topic.
- 21:30Yeah, for sure.
- 21:31I mean, like we kind of like
- 21:32predominantly looking for, I don't know,
- 21:35it always changes because
- 21:36that's the problem as well.
- 21:37I'm always changing the research process.
- 21:39Like, you know, I try and like add stuff,
- 21:41take stuff away all the time just because
- 21:44I don't know, never perfect science.
- 21:46But like we're just like a lot of times
- 21:47we're just looking for like one, the
- 21:49desires of like the people in the market.
- 21:51Like what do they want?
- 21:52Looking for their experiences as well.
- 21:55Looking for their
- 21:55emotions, their behaviors.
- 21:58And they're saying, but basically a lot
- 21:59of it I followed from like, I don't know
- 22:01if you guys know the Evolve boys, like
- 22:03they had a really good
- 22:04thing on like personas.
- 22:05So like they had a couple of things that
- 22:06they had like built on
- 22:07top of what I was doing.
- 22:08And I just like swiped some of that over.
- 22:11I don't know where
- 22:12like I learned about it.
- 22:13But like, yeah, I think they had like
- 22:15some good stuff about that.
- 22:17And it's just like you got to really get
- 22:20like deep on that on that stuff because
- 22:23again, it's like you can't write to those
- 22:26like experiences or those pain points if
- 22:28you don't really know
- 22:30that that's happening.
- 22:31Like you're going to lose them at some
- 22:32point if you're not kind of echoing what
- 22:36they're thinking about or
- 22:37what they're experiencing.
- 22:38Like I can't I can't remember who who
- 22:40said it was it like
- 22:41Robert Collier or something?
- 22:42He said, yeah, they're like enter the
- 22:43conversation that's
- 22:44happening in the prospect's mind.
- 22:45I don't know.
- 22:46Those old old geezers.
- 22:49So like that's that's kind of really it
- 22:50and then to find the story to like plug
- 22:52that into because that's why I think a
- 22:53lot of people miss as well.
- 22:54There's like no one's
- 22:55telling stories anymore.
- 22:56I don't I don't really get why.
- 22:58Like I thought that's kind of what the
- 23:00core of advertising was.
- 23:02You know what I mean?
- 23:02Like it's like these three reasons why
- 23:04which obviously can work.
- 23:05Like that's not telling a story.
- 23:07You know what I mean?
- 23:07Like and I think when we look at the ads,
- 23:10whether it be a I slop because we had
- 23:11like a lot of a I slop that
- 23:12was like crushing as well.
- 23:14And it just like that was like the big
- 23:19thing when I see the winners is just if
- 23:22you can't find the story
- 23:23then like I don't know.
- 23:25You're going to have a
- 23:26tough time making ads at scale.
- 23:27Yeah, there's a narrative
- 23:28that ties it all together.
- 23:30I mean, you know, I think it's it's
- 23:31interesting on the storytelling side and
- 23:33I agree with you a lot of it is people
- 23:35have come from the age of Internet
- 23:37advertising of like why do
- 23:39you need this get it now?
- 23:41It's great.
- 23:41You know, and I mean, that's even a
- 23:42development from where we used to be.
- 23:43I mean, when I started doing Facebook
- 23:45advertising, you know, you would put a
- 23:47photo of a shirt on a white background
- 23:50and then you could make it four row as or
- 23:5110 row as or you know
- 23:53what I mean on that.
- 23:53Like I remember, you know, and so my my
- 23:56my point is is that I think the
- 23:58storytelling piece is it's getting back
- 24:00to what truly is native to to marketing.
- 24:05And I think it's you're you're helping
- 24:07the research that you
- 24:08guys are doing in the world.
- 24:09And I think it's you're you're helping the research that you guys are doing as
- 24:09part of that of like, how do
- 24:10we tell a story out of this?
- 24:11And are you also like resourcing your
- 24:14team in terms of books that they're
- 24:17reading or, you know, are they also like
- 24:21are you hiring people that used to be
- 24:22playwrights or like, how are you getting
- 24:24them to this level of because I think a
- 24:26lot of people that do creative strategy
- 24:28start from the media
- 24:29buying perspective, right?
- 24:31And they just think about results versus
- 24:33I think you've brought in a lot of
- 24:34creative people that like just happen to
- 24:37work in D to C basically.
- 24:40Yeah, so I like head of performance. I
- 24:42don't even know how she's so good at
- 24:44storytelling, man. She
- 24:44doesn't even know how she's so good.
- 24:46Like I asked, I was like, where'd you
- 24:47learn all this stuff?
- 24:48Because obviously I said at the event,
- 24:50like, you know, I like read
- 24:52a lot about screenwriting.
- 24:53I got like really into that because it
- 24:55was just like I thought about like every
- 24:56single bit of content that we like
- 24:57consume and get really invested in is a
- 25:00story in some sense, whether it be like
- 25:02the news, politics, like whatever it is,
- 25:04you get like really sucked in.
- 25:05So I was like, OK, maybe I should like
- 25:07learn a bit about that.
- 25:09But the like I had a performance to like
- 25:12helps teach a lot of the other people.
- 25:14I'll be honest with you guys, I have no
- 25:16idea where she learned it.
- 25:16Maybe it was just like innate. But yeah,
- 25:19I mean, in terms of learning resources,
- 25:21we get people to do courses and I'll pay
- 25:24people if they do a course and they show
- 25:26me they've done it like they read a book
- 25:29again, I'll pay them.
- 25:29And you can decide on like whatever
- 25:31bounty you want for your staff.
- 25:33So I'm not going to give like recommended
- 25:34recommendations on that.
- 25:36But yeah, I think a lot of these people
- 25:39didn't have a they had a
- 25:40UGC background, interestingly.
- 25:42So I think we've got like free crit
- 25:44strats that had a UGC background.
- 25:47I had a media buying background.
- 25:48And then another guy we
- 25:49have has a media background.
- 25:51So I guess maybe from like the time
- 25:53working in like create a content, they've
- 25:55learned like storytelling and they've
- 25:58been around scripting quite a bit.
- 26:00Whereas like I was never really involved
- 26:02in that when I was just
- 26:02like clicking buttons.
- 26:03You know what I mean? Yeah. So like they
- 26:04can especially on the creator side, like
- 26:06they also know what it's like to be a
- 26:08creator shooting this content.
- 26:09Like they can they know how what what
- 26:11should be scripted versus what should be
- 26:13vibes in the moment and all that. Right.
- 26:17Yeah, exactly. And I think that's what
- 26:19like everyone should get on there.
- 26:20I mean, obviously, I've said before that
- 26:22I think the best creative strats are from
- 26:25from media buying background.
- 26:26That's just completely biased
- 26:27because of where I came from.
- 26:29So not sure if that's a
- 26:30hill I want to die on.
- 26:32But like I think everyone in the creative
- 26:33team, like agencies, brands, they should
- 26:36look at like pulling
- 26:36people from different places
- 26:38because they're going to have different
- 26:39experiences and different ways to look
- 26:40at, you know, script writing and creating
- 26:43ads, like whatever it is.
- 26:45And I think to Andrew's point, you know,
- 26:47maybe just like focused on results, you
- 26:49know, maybe these other
- 26:49people want to do other stuff.
- 26:51Again, I don't know. But that was
- 26:52something that was like
- 26:53pretty important to me.
- 26:54It was just like, how can we have like
- 26:55diverse backgrounds coming
- 26:57in to like create a strategy?
- 26:59Yeah. So you're doing all
- 27:00this research upfront, right?
- 27:03Which makes sense. But it's yeah.
- 27:04Every done every day as well.
- 27:07Like I always just like tell me they keep
- 27:09telling me new stuff about the market,
- 27:13the consumers, because like new stuff is
- 27:15happening to them every day as well.
- 27:16Like, you know, who
- 27:17knows what's changing?
- 27:18Like and I think like a lot of agencies,
- 27:21they'll go for the two weeks or like
- 27:22onboarding and then that's
- 27:24just research done, right?
- 27:26They decide, cool. Done it.
- 27:28But like, no, I'm like, no, we do this.
- 27:29Do this every day.
- 27:31So we're trying to work
- 27:32out like workflows to that.
- 27:35And then I guess other like researching
- 27:37stuff, if I want to like feel like I'm
- 27:39dropping some game is Kalo data.
- 27:42All the drop shipping guys
- 27:43and girls will know about it.
- 27:44But like that's been a favorite of mine
- 27:46for a long time, because you can see all
- 27:47the TikTok shop affiliates on that and
- 27:49you can learn how
- 27:50they're telling stories,
- 27:50new trends that are coming out there
- 27:52because like those guys are going to, you
- 27:54know, they're they're
- 27:56putting in work for their money.
- 27:57You know what I mean? They're like,
- 27:58they're slogging it day
- 27:59in, day out, making content.
- 28:01So if they're like popping off on there,
- 28:02like, you know,
- 28:03they're doing something well.
- 28:04So like there's a lot of formats that
- 28:05we've done where we've just like ripped
- 28:06off Kalo data and it's
- 28:07just like popped off.
- 28:08But you've got to be quick as well,
- 28:09because like obviously people start
- 28:11realizing that like you start seeing in
- 28:12their like accounts.
- 28:14Like there's a Deodorant brand like Carp
- 28:16Carp Carpe, whatever they're called.
- 28:18They're like really good at that.
- 28:19Like I saw some of their eyes and I was
- 28:20like, oh, yeah, you're
- 28:21just pulling from Kalo data.
- 28:22So you guys are definitely ripping.
- 28:24Yeah, that's funny.
- 28:25It's like I mean, everybody there's
- 28:27there's a lot of people on Twitter who
- 28:28say like affiliates are kind of like the
- 28:29OGs in general because you have to like
- 28:31build margin into you have to you.
- 28:33If you're not hitting your CPA, you're
- 28:34not you have no margin to use.
- 28:36They just burned all your money.
- 28:38Like that is like the new version of that
- 28:40is literally TikTok shop.
- 28:41Now the downside is
- 28:43your video didn't hit.
- 28:44And so maybe there's a
- 28:44little less skin in the game.
- 28:45But but yeah, that's like if they want to
- 28:47if they want to eat next month, they got
- 28:48to they got to make a barrier.
- 28:50So I don't know why everyone's trying to
- 28:51copy these like DTC darlings.
- 28:53I'm not no go look at these fucking guys
- 28:54who are slogging like
- 28:5550 videos a day or so.
- 28:57Like yeah, the guys that
- 28:58you want to learn from.
- 29:00It's so funny.
- 29:01There's I see golly golly.
- 29:03I think it's going to be there like one
- 29:04of the shops they're ripping.
- 29:06They're ripping, you know, crazy, crazy
- 29:08volume and tons of gnarly discounts.
- 29:10But like they're they're
- 29:11pretty big in retail as well.
- 29:12But it's like you I get I'm sure they
- 29:14have much more than this.
- 29:15Like I always get the affiliate content
- 29:17that like kind of tells the same story.
- 29:19It's like somebody dumping something or
- 29:21some kind of ingredient
- 29:22that's like you take this.
- 29:24But like whatever it is back and forth.
- 29:26But it's like all the they must have just
- 29:28like sent this to all
- 29:29their creators like cool.
- 29:30Do a different version of this like use
- 29:31different use different things like pound
- 29:33different colored sand,
- 29:35dump water and different
- 29:36colored water or whatever.
- 29:37And ultimately what it does is it makes
- 29:39it look like this is what's in your you
- 29:40took all these things.
- 29:41That's what's in your body now.
- 29:43Why don't you just take this instead?
- 29:45This is really interesting positioning.
- 29:46Yeah, they do it with like the money and
- 29:49then they're like, oh, and
- 29:49it would cost you this much.
- 29:51But then you can do this. Yeah.
- 29:53And that's why I saw like the origin
- 29:55brand they like were copying like that.
- 29:56I even know when it was.
- 29:58But like I think back when we started the
- 30:00agency and that one's been like going
- 30:02going strong on take
- 30:02top shop for a while.
- 30:04But I think what they do is they will
- 30:05just like rip each other.
- 30:06You know what I mean? Like as soon as
- 30:07they see one pop off,
- 30:07they then rip each other.
- 30:09And that was kind of like as well.
- 30:11I think Andrew said like innovation.
- 30:15I'd almost like push back and say like I
- 30:17don't innovate anything.
- 30:18I just like to steal all the stuff I see
- 30:21is like working well around me.
- 30:23And I think maybe this is
- 30:25like a niche like UK reference.
- 30:26But a lot of people I do and like really
- 30:29this like probably believe to me, it's
- 30:30like I was like studying YouTubers again.
- 30:33And there's this like UK
- 30:34guy called KSI or whatever.
- 30:37I don't like, you know, he's like
- 30:39involved in assignment.
- 30:39So whether it's like UK thing by
- 30:41streaming, you guys might know of him.
- 30:43But I don't like watching, but I kept
- 30:44seeing like all this
- 30:45stuff pop up in my home feed.
- 30:47And it was just him ripping formats of
- 30:49people to come up with this
- 30:50on like such a huge volume.
- 30:52I was like, oh yeah, he's not taking
- 30:53anything that hasn't
- 30:54already proven his work.
- 30:55And he's just like taking and just like
- 30:57pushing it back out.
- 30:58You know what I mean?
- 30:59And like he's now getting
- 31:00like millions of views again.
- 31:02And I was just like, yeah, that's
- 31:04probably just like what you should do.
- 31:05Those that are really successful, you
- 31:07know, Elon mustn't
- 31:08invent the electric car.
- 31:09You know what I'm saying?
- 31:10It's so and like those
- 31:12that are truly successful.
- 31:13It's many times like a rare exception of
- 31:16like Rolex roughly
- 31:17invented the wristwatch.
- 31:19But other than that, like that's one of
- 31:20the only exceptions in history.
- 31:22I think of like somebody that's truly a
- 31:24new brand new thing.
- 31:25A lot of times those that are successful.
- 31:26It's like they've iterated on an idea
- 31:28that exists and they've
- 31:29figured out how to make it popular.
- 31:30Just clearly what you're doing.
- 31:32I have a specific question about ad
- 31:34creatives, which is everybody talks about
- 31:36like the first three seconds.
- 31:38How important is that to you?
- 31:41And what do you try to
- 31:42do in that period of time?
- 31:44Yeah, I'd say it's like
- 31:45pretty important, right?
- 31:47Like I don't get anything like too
- 31:49controversial to say about that one.
- 31:51Like, yeah, no, super, super important.
- 31:53Yeah, I mean with that, like a lot of
- 31:55times we're like, you know, really trying
- 31:57to like qualify people.
- 31:59You know, like really trying
- 32:00to show what the promise is.
- 32:01And like we kind of think about it in
- 32:02like three ways is like you've got a text
- 32:04hook, you've got a visual hook, you've
- 32:06got like an audio hook.
- 32:08I think people would be
- 32:09surprised how good a hook, right?
- 32:11Like visually can be like just look like
- 32:12a person, like just the person.
- 32:14They don't have to be like whether
- 32:15they're holding product or
- 32:16just whatever random thing.
- 32:17Like I think, you know, everyone's always
- 32:19trying to do this crazy visual stuff,
- 32:20which again, you should also do.
- 32:22But like, you know, just
- 32:23keeping it super simple.
- 32:25But like, yeah, oftentimes we're trying
- 32:26to like open a loop like
- 32:28what the promise could be.
- 32:29And like, you know, we've opened the loop
- 32:31like giving people to keep watching,
- 32:33reason to keep watching.
- 32:34And then trying to like
- 32:34qualify people as well.
- 32:35Like sometimes we're like ladies over 50.
- 32:37Do, do, do, do, do, do.
- 32:39You know, just because like we're not
- 32:41trying to talk to anyone else.
- 32:42So we're just like qualifying the
- 32:43audience that we want.
- 32:44Can you, can you give this, this might
- 32:47be, I mean, you might have a ton of like
- 32:50library in your brain
- 32:51on the open loop stuff.
- 32:52But like, I think I'm really fascinated
- 32:54by like the open loop concept.
- 32:55Can you give an example of like what that
- 32:57means or just like dig into that for a
- 32:59couple more seconds?
- 33:00I'm just really, really
- 33:01fascinated by the open loop.
- 33:03Yeah, so you've got to
- 33:04kind of like promise a payoff.
- 33:06And this is again, I like, you know, I
- 33:07keep saying promise, but like I think
- 33:09it's so important to like give a promise
- 33:10of the benefit,
- 33:11promise some kind of payoff.
- 33:12That just so you open it, so someone goes
- 33:14like, well, I need a resolution to that.
- 33:15You know what I mean?
- 33:17So like, I guess like that's the simplest
- 33:19way to explain an open loop.
- 33:20It's like you're
- 33:21promising some kind of payoff.
- 33:22Someone's like, I need to
- 33:23find out the reason for this.
- 33:26Like there was like a hook that we had.
- 33:28I can't even remember what it was.
- 33:31That's really bad.
- 33:31I mean, my brain's gone blank.
- 33:33It was something like, you know, if
- 33:34you're over this age, you
- 33:36should never do this or whatever.
- 33:38So we're like, there's like
- 33:39an intuition gap in there.
- 33:40You know what I mean?
- 33:41And it's like, well, okay, now I need to
- 33:43figure out why is I shouldn't do that.
- 33:45Clearly, I don't know something.
- 33:46So then I've got to like watch.
- 33:48But yeah, no, it was like,
- 33:49don't make the same mistake I did.
- 33:51And it had like a 73%
- 33:52hook rate or something.
- 33:54And it was like, to then talking about
- 33:56this common thing that people do and like
- 33:59why you should actually
- 33:59never do it.
- 34:00So we explain the information gap and
- 34:01it's like getting people to that aha
- 34:03moment, which is like the proof.
- 34:06And then yeah, that's
- 34:08kind of the way I look at it.
- 34:09I think people try and
- 34:09like overcomplicate it.
- 34:10Like you hear open loop and it sounds
- 34:12like this big like maybe scary thing.
- 34:15I don't know.
- 34:15I definitely had this thing in my head
- 34:17where it took me a sec to get over it
- 34:18like a couple of years ago.
- 34:21But it is just promising a payoff and
- 34:22giving but you also do
- 34:24have to give that payoff.
- 34:25If you don't do that,
- 34:26people be pretty pissed.
- 34:27You're going to like you're
- 34:28not going to get purchases.
- 34:29Yeah, I mean, it's interesting because
- 34:31like I think what a lot of people do is
- 34:33talking a lot of people
- 34:35say I need creative diversity and I'm
- 34:38going to go into finding new personas
- 34:40based on research and then
- 34:41I'm going to develop creatives that are
- 34:44speaking to those particular people and
- 34:46the landing pages are
- 34:47going to match that whole thing, which I
- 34:48don't think is wrong.
- 34:50And I certainly think you also do that.
- 34:53I think the difference that you're doing
- 34:54is you're layering in.
- 34:57Whitelisting third-party pages, which
- 34:59gives it a different
- 35:00level of credibility.
- 35:01It's not from the brand.
- 35:02You're layering in storytelling and true
- 35:05long format like hooks that are very
- 35:08dialed in to exactly what
- 35:10you're trying to get them across on and
- 35:12talking about it, you know, different
- 35:14issues and you're hooking
- 35:16with the story and the actual like, yeah,
- 35:18not just marketing actually like a
- 35:20journey that you're taking
- 35:21them through of the different promises.
- 35:23And then I think you're figuring out
- 35:28other pain points as the time goes on
- 35:30that you can focus on and
- 35:32then hone in on and
- 35:33like talk about those.
- 35:35And so it's not just the we need to
- 35:39launch an ad for socks to snowboarders
- 35:41now and like we need to do
- 35:42snowboarding type shit.
- 35:43It's like, what are we
- 35:45going to talk about to them?
- 35:46What's a story that we're going to tell?
- 35:48That's that's a real difference, right?
- 35:50I think because there's been so much talk
- 35:52on consumer psychology that we all hear
- 35:55that's very much like, oh,
- 35:57this person, you know, they this is the
- 36:00way that you can you can
- 36:02angle with, you know, problems or,
- 36:05you know, there's always
- 36:07different levels that we go through.
- 36:08Right.
- 36:09There's an episode that came out with
- 36:10Sarah Levenger and she goes through a lot
- 36:12of those and it's crazy.
- 36:13Like it's really overwhelming when you
- 36:14start to think about that.
- 36:16And but in reality, I think so much of
- 36:18the core of it is like, what are you even
- 36:19telling these people?
- 36:20Like what's your, you know, so I think
- 36:22that's really interesting, Harry.
- 36:23And I think there's a reason that you've
- 36:24been successful because yeah, you're
- 36:27building it in a different way.
- 36:29Yeah, no, I actually list their episode
- 36:31like the episode of great.
- 36:34But I think with all those like, you
- 36:35know, what do you call them like
- 36:36heuristics and stuff
- 36:37like that, like they're
- 36:38really good, but sometimes I'm not as
- 36:41smart as Sarah, you know, I
- 36:42mean, so that's what I mean.
- 36:43That's why I've got to keep it simple
- 36:44where I'm like a promise proof and
- 36:46there's no confusion.
- 36:47You know, I'm not even smart enough to
- 36:48come up with another pee for that.
- 36:50So it's just like I got the solution.
- 36:52I got it.
- 36:53I'm going to puzzling puzzling throw in
- 36:56puzzling and you're good.
- 36:57I know it's kind of
- 36:58it's kind of the opposite.
- 36:59So say it the whole say the whole thing
- 37:01again, Brad promise proof puzzling, which
- 37:03is not like is it puzzling would
- 37:05make more sense because like you don't
- 37:06want it to actually be puzzling but we
- 37:08can workshop it a little bit more.
- 37:09But I think puzzling might be might be
- 37:10the winner and connected puzzling.
- 37:13There you go.
- 37:14Nice.
- 37:15Nice.
- 37:15I'm with it.
- 37:16I'm with it.
- 37:17I'm a little bit confused now.
- 37:18So maybe we're like, yeah, puzzling.
- 37:21See my brain can't but no, I think that's
- 37:24the thing is like I think a lot of people
- 37:27know heuristics and stuff like that are
- 37:28great and I try and use
- 37:30them as much as possible.
- 37:31But I also think sometimes
- 37:33they're maybe for slightly more.
- 37:36I don't know.
- 37:38No, yeah, I think that's
- 37:39for more advanced people.
- 37:40You know, I mean like, you know,
- 37:42think about the heuristics do that stuff
- 37:44but when you actually have like a bit
- 37:45more of an understanding on the
- 37:46fundamentals of advertising and just like
- 37:49strip it back where I feel like a lot of
- 37:51people are maybe trying to go from like
- 37:54here and then jump all
- 37:55the way over to here.
- 37:57And then and then maybe we're like more
- 38:00AI and stuff like that.
- 38:01Like they're kind of forgetting these
- 38:02parts here that maybe should be done
- 38:03manually that like if you just put in
- 38:05that 10% extra effort, you're going to
- 38:07make some bangers like, you know, the
- 38:09amount of times again
- 38:11going back to what's the
- 38:12difference between a 10,000 per day spend
- 38:16ad and a 500 at the start of
- 38:19that as well from creative.
- 38:20It's just the research like if you
- 38:22actually go back and look at that and be
- 38:23like, is that a desire that an audience
- 38:25gives a shit about you
- 38:25probably going to go no, maybe not.
- 38:28Is it like the messaging with the image
- 38:30for safety than static?
- 38:32Is it congruent?
- 38:32Is it like pointing to that desire?
- 38:34Is there enough proof and you're probably
- 38:35going to go no, I don't know if there is.
- 38:37Do you know what I mean?
- 38:38Oh, am I using the
- 38:39words that my audience uses?
- 38:41No, maybe not like, you know, Claude's
- 38:43just kind of like spat out saying that
- 38:45it's like the amount of times as well you
- 38:46will get called to write something from
- 38:47like a review and then
- 38:48you ask it is this verbatim?
- 38:50It goes, oh, no, sorry, you're right.
- 38:51It's not like even if you tell it to do
- 38:53verbatim, it's insane.
- 38:54So I think it goes back to that and like
- 38:57a lot of people try and jump to this
- 38:59other stuff and you just
- 39:00focus on the fundamentals.
- 39:02You're going to win because I don't know
- 39:04if everyone's forgetting them or I don't
- 39:06want to know because that
- 39:07sounds like I'm calling people out.
- 39:08I'm like not but I think we're such a
- 39:10young agency to be kind of coming into
- 39:12this counts and competing like we are.
- 39:14It only comes down to the fundamentals.
- 39:15That's just all we do is
- 39:17basics and do as much as possible.
- 39:20Yeah, well, it has to be has to be more
- 39:21complicated or there's
- 39:22no way it work, right?
- 39:23Like that's I think that's the assumption
- 39:24that people make is if it's not
- 39:25complicated, maybe it's that's easy.
- 39:28But like what you're saying is
- 39:29fundamentals don't don't
- 39:30equate to easy necessarily.
- 39:32No, no, no.
- 39:33Yeah, it's tough because
- 39:33you got to put in more effort.
- 39:34You know, I mean, like
- 39:35you've got to find that story.
- 39:37You've scrolled past the full story and
- 39:38you're like maybe that one would do so.
- 39:41No, you got to keep scrolling.
- 39:42You got to find that one that really hits
- 39:44home where you're like, oh,
- 39:45no, that's definitely a story.
- 39:47I know that for a fact that people having
- 39:48that in their day-to-day life.
- 39:49So as soon as I start telling that you
- 39:51just plug in straight in.
- 39:53Yeah, so I kind of segues decently into
- 39:56like some some formats.
- 39:58Just curious like okay.
- 39:59So are there any formats recently that
- 40:04that you can just like free games you
- 40:06mentioned you mentioned?
- 40:07Yeah, there's you said AI slot, but I
- 40:09think AI slot can be I mean, I know what
- 40:11you mean, but it can cover
- 40:12so many different things.
- 40:13It's claymation.
- 40:14It's Pixar.
- 40:14It's not not any of those anything
- 40:17between like any other formats recently
- 40:19that people can latch on to.
- 40:21Yeah, so yeah, there's for sure.
- 40:26Founders stuff.
- 40:27We love a bit of
- 40:28founder stuff claymation.
- 40:32Pixar like the skeleton stuff as well.
- 40:35I don't know if you've seen that that's
- 40:36crushed like native statics again.
- 40:41And if anyone's not sure what I mean by
- 40:42that it's just like some kind of like
- 40:45image that looks like it could been you
- 40:47know, it's not meant to look like an ad
- 40:49like you know, sometimes they'll do it
- 40:51with like nurses and stuff or just I mean
- 40:55that's probably like don't know why that
- 40:57example is in my head or like if you're
- 40:58doing dog supplements, you could just be
- 41:00a picture of a dog
- 41:01looking sad or whatever.
- 41:02And then it's just like really long
- 41:04primary text copy, but usually that's
- 41:06involving some kind of story as well.
- 41:08This like long form it goes through that
- 41:11that one I like a lot, you know, I was
- 41:14dunking on them, but sometimes I do look
- 41:15like a little free
- 41:16reasons why I had it can work.
- 41:18It can work.
- 41:19Well, it's like people take formats and
- 41:21they try to like they try to slap to your
- 41:23points like they try to they try to say
- 41:25okay, here's the script cod make it for
- 41:27my product and it's like that's the
- 41:29that's the that's the bad soft version of
- 41:31just like they're
- 41:32trying to use the format.
- 41:33Because somebody said the format was what
- 41:34was mattered, but it's like the format
- 41:36plus the messaging plus understanding the
- 41:38person is really like it's all exactly
- 41:41and we don't apply every format to every
- 41:43client because sometimes
- 41:44just doesn't make sense.
- 41:45It's like for some that like the app it
- 41:47just works so much better at then it's
- 41:49like okay, then we can just do that.
- 41:51But then if it's like a claymation and
- 41:53we're doing it with pets, you can make
- 41:54the fucking dog talk.
- 41:55You know, I mean like you
- 41:56can't do that with a Apple one.
- 41:57You know, and so you can make and people
- 41:58want to know what their dogs are saying.
- 42:00So they feel that kind of thing like, oh,
- 42:01wow, my do you know, I mean, so it's like
- 42:03it makes sense for
- 42:04different clients as well.
- 42:05But I think people see that now that
- 42:06okay, I've got to like shoehorn this into
- 42:08that and it just doesn't really make
- 42:10sense and you can't see a bit like, you
- 42:12know, I guess a good example
- 42:14of it would be podcast ads.
- 42:16The amount of brutal ones I've seen those
- 42:19is because everyone was
- 42:19like, oh, this is a great form.
- 42:20I need to do it, but it's
- 42:21like, no, it's tough to do.
- 42:24I mean, I've never tried to do one, but I
- 42:25imagine it's tough to do.
- 42:27And like, you know, it takes effort and
- 42:29like, does it work for every product?
- 42:31Does it make sense for every product?
- 42:32It's like, no, I just did it because it
- 42:33was the hot thing at that point.
- 42:35This stuff is like so much it's built on
- 42:37volume and the focus
- 42:39has been on volume, right?
- 42:40In terms of like AI can help you build
- 42:43better systems that do all these 25
- 42:45things that create 300 ads, you know, and
- 42:47I think what you're you're you're like
- 42:49the anti of the hats, you know, to a
- 42:50degree, like it's you're slowing it down.
- 42:53You're trying different formats,
- 42:54certainly, but you're also like, okay,
- 42:56let's just like look at this objectively.
- 42:58Like is this three reasons why isn't
- 43:00necessarily bad, but like it would be
- 43:02three reasons why in the context of other
- 43:05stuff like it's in
- 43:06the context of a story.
- 43:08It's in the context of and I
- 43:09think that's a real difference.
- 43:10Like I wonder what the average character
- 43:13count is of an ad on a highly successful
- 43:16ad on a successful D2C company.
- 43:19It's got let's say that
- 43:20it's 200 words roughly, right?
- 43:24Let's say let's say that's what like most
- 43:26of these are going to
- 43:26be 100 to 300 words.
- 43:29The stuff that you showed in Lisbon Harry
- 43:30like those ads were easily 1500 to 2000
- 43:36characters like or words like they were
- 43:38long, you know, and
- 43:39it's like a whole thing.
- 43:40And so I think that is a real difference.
- 43:42So it's like it's not just one style of
- 43:44format and we all
- 43:44want that answer, right?
- 43:46We all want like the answer that's going
- 43:48to make it easy to be
- 43:49like, oh, you take this format.
- 43:51It creates that ad and
- 43:52boom, it pumps it out.
- 43:53And I think you have to have
- 43:54that in an account as well.
- 43:56But if you want to truly see growth,
- 43:59there has to be like a real storytelling
- 44:01piece that slows it down.
- 44:02And I think slowing down is something
- 44:04that's really hard for a lot
- 44:05of people, including myself.
- 44:06So I think that's a really interesting
- 44:08way to kind of go
- 44:09about thinking about it.
- 44:10You know, I think that's why I like to
- 44:12force the manual stuff because that
- 44:13forces people to slow down, you know, I
- 44:15mean, like maybe you still feel like
- 44:16you're going fast because you
- 44:18got a lot of stuff going on.
- 44:19But it makes you slow down on the
- 44:23product, the market, because you have to
- 44:26be like sit with it and like actually sit
- 44:28going through these things, reading this
- 44:30stuff instead of just having like AI
- 44:32summarize it all for you and just being
- 44:35like, it's probably going
- 44:36to miss some like nuggets.
- 44:37Maybe it has.
- 44:37Maybe it hasn't, you know, I mean, like,
- 44:39because I'm always
- 44:39testing it out as well.
- 44:40Like it sounds like I'm done.
- 44:41Can I like a lot of the stuff I do, like
- 44:43I'm trying like new new
- 44:45flows and stuff like that.
- 44:47And like was playing with
- 44:47Reddit scrapers and stuff.
- 44:49But when I went back and checked the
- 44:51sources, I was like, wait, you've just
- 44:52missed stories out of this and maybe
- 44:54taking like a couple of words that you
- 44:56thought would be good and helpful.
- 44:58And like, yeah, sure they were.
- 44:59But like this story
- 45:00would have been great.
- 45:01And like I was even telling it to like
- 45:02pull me the longest
- 45:03stuff and like whatever.
- 45:05But I think just by getting people to do
- 45:06more manual, you are just making them
- 45:08slow down and be a lot
- 45:09more intentful with that ads.
- 45:12I also wouldn't say I'm
- 45:13necessarily anti volume.
- 45:16Because I think if you can do a good
- 45:17thing, you should do as much as possible.
- 45:19But it never made sense to me when people
- 45:22were like pedaling it like a year ago and
- 45:24like funnily, they've all made a big
- 45:26U-turn on that as well.
- 45:28Everyone that was like volume, volume,
- 45:30volume has backpedaled.
- 45:32But it just made, I don't know.
- 45:35I see.
- 45:37Brands being like, this is the most upset
- 45:40they've been maybe with
- 45:41like agency performance.
- 45:42I don't know.
- 45:43Like everyone I speak to
- 45:44seems to have like be upset.
- 45:45Buy it.
- 45:46And like this has come just after there's
- 45:49been mass adoption of AI and also
- 45:51everyone's spouting volume.
- 45:53And it seems like creative agencies are
- 45:55just like churned and
- 45:56burned through like all the time.
- 45:57Like every time I talk to a brand, I'm
- 45:58like, oh, just like creative agencies
- 46:00can't get any hits or whatever.
- 46:02And I'm just like, I don't know.
- 46:03Maybe it's coincidental.
- 46:05Maybe it's not, but
- 46:06it seems, I don't know.
- 46:07I don't know.
- 46:07It seems fishy to me.
- 46:09You, I feel like you just nailed the
- 46:11whole entire beef section on your own.
- 46:12So I don't even know if we need to go
- 46:14with any more beef, Andrea.
- 46:15Unless you got something
- 46:16you want to be mad about.
- 46:17But no, this is great.
- 46:19I mean, I think that, you
- 46:21know, I don't think it's beef.
- 46:22So I think the challenge is, is we all
- 46:24are right now the ecosystem is built on
- 46:27people putting out information that makes
- 46:29people feel left out and makes them.
- 46:32And it has been for a while, but it makes
- 46:34them feel like they're behind and it's
- 46:36based on a volume really of like, I'm
- 46:40doing all these things that are solving
- 46:41all these issues and I'm saving all this
- 46:43time and all this money hypothetically.
- 46:45Right.
- 46:45But I think Harry Harry going out with
- 46:47the message he's gone out with one is you
- 46:49have leads coming into your inbox or
- 46:52flooding your inbox in some instances
- 46:54because you because you're doing
- 46:57something different and you're slowing
- 46:58down, which is really challenging for
- 47:00people in the AI age to do.
- 47:02I think the other the other thing to
- 47:04point out is like many times the answer
- 47:07is actually is stopping and looking at
- 47:10this objectively and saying like, what
- 47:12are we trying to
- 47:12actually story tell here?
- 47:14And how that's that's that's really an
- 47:17interesting takeaway from this episode
- 47:18that I think a lot of people can can take
- 47:21something from because we
- 47:23get away from that so often.
- 47:25And so that's kind of that's kind of my
- 47:27my beef is like, slow down.
- 47:29It's okay, you know, and it's just
- 47:32because this stuff being yelled other
- 47:34places doesn't mean that
- 47:35it's actually more successful.
- 47:36Yeah, well, and like the amount of times
- 47:38I talked to a brand and oh, they just
- 47:40feel like they didn't really understand
- 47:41my audience like the amount of times.
- 47:43I've heard that this year is like insane.
- 47:45And it's like, come on,
- 47:47that's our job is advertised.
- 47:48It's like we got if we don't know the
- 47:50audience, what we doing, you know, I
- 47:51mean, like, it seems like basics again,
- 47:53but like the amount of times I've heard
- 47:55that this year has been kind of like just
- 47:58just mental and I feel like if people
- 47:59just did manual research, it would solve
- 48:01all those issues like I have no crazy
- 48:04flow to sell you what to let them say,
- 48:06no, just just go read
- 48:07through it and you'll be fine.
- 48:08You'll be able to make ads that like
- 48:09crush, you know what I mean?
- 48:11And yeah, I mean, like, what you said on
- 48:13kind of like, stuff being pumped out on,
- 48:16oh, you're missing out like after that
- 48:18paid partnership stuff like, you know,
- 48:19like I see stuff and it's like, oh, this
- 48:21industry is now finished.
- 48:23Oh, you just use all like
- 48:24whatever is like cooked.
- 48:25And now like before you never saw the
- 48:27paid partnership stuff and I used to like
- 48:29the parts I paid partnership.
- 48:31I was like, oh, yeah, you guys was being
- 48:32paid to say that the whole time.
- 48:33It didn't have to disclose it.
- 48:35I think there's quite a few.
- 48:37So a whole other thing.
- 48:38I mean, as I were trying to build our
- 48:39partnerships program right now
- 48:41transparently in a better way and really
- 48:43and I'm really conscious
- 48:45around how we want to do that.
- 48:46Right.
- 48:46And and the people that were like working
- 48:49with and making sure it makes sense
- 48:50because I think that's so true.
- 48:52I mean, you only have your word, right?
- 48:53And like I get DMS all times like we do
- 48:55this for $400 and like
- 48:58my word is not worth $400.
- 49:00It's priceless.
- 49:01You know what I mean?
- 49:02I've got to be able to have people come
- 49:04in and saying I use this all the times.
- 49:07Yeah, never take a partnership yet.
- 49:11Not yet.
- 49:12Except from Foxwell.
- 49:13I'll send you the money after this.
- 49:15Yeah, no, thank you.
- 49:16Thanks.
- 49:17And of course, I forgot that.
- 49:21Yeah, yeah.
- 49:23Harry, thank you for joining us.
- 49:24Really appreciate it.
- 49:25No, good.
- 49:26Hopefully people found
- 49:27that found that valuable.
- 49:29You know, a little bit
- 49:30late in the evening for me.
- 49:31So might have been a whole lot of
- 49:33nonsense, but thank you for having me.
- 49:40This episode is brought to you by the
- 49:42Foxwell founders
- 49:43membership that Andrew and his wife,
- 49:45Gracie run.
- 49:45It has been absolutely pivotal for not
- 49:48just the Homestead team, but
- 49:49the easy Street Brands team.
- 49:51We've had I don't even know how many
- 49:52members are currently in there that are
- 49:54part of our ecosystem.
- 49:55But when it comes to anything from
- 49:56learning ads to understanding what's
- 49:58going on to building an
- 49:59agency to knowing retention,
- 50:01it's been absolutely useful for our team
- 50:04when they get stuck or they need help to
- 50:05just go there and
- 50:06resource all the other experts.
- 50:08So definitely would recommend it for
- 50:09anybody that's looking to,
- 50:10you know, take it a step deeper.
- 50:12Try to get a little bit more knowledge on
- 50:14on growth marketing
- 50:14and all the world DTC is.
- 50:16I think one of the most incredible things
- 50:18about it is you can just like open up the
- 50:19slack group every single day.
- 50:21You can pin your favorite channels for
- 50:22the topics you care most about.
- 50:24And like every day there's going to be
- 50:25somebody who just like because they want
- 50:27to contribute something
- 50:28valuable to the group.
- 50:30You can go learn something every single
- 50:31day and it's going to
- 50:32be extremely useful.
- 50:34There's there's some ballers in there.
- 50:35They just get like the benefit of
- 50:36learning from that like for the for the
- 50:38costs like you couldn't
- 50:39pay them that for their time,
- 50:41but through the membership like you get
- 50:42access to some some incredible
- 50:43people and tons of resources.
- 50:45Yeah, I mean, I think the biggest
- 50:46resource to me too is like
- 50:48the events that you know,
- 50:49Foxwell founders does they've been able
- 50:50to do some even in Wisconsin even in the
- 50:53boring state of Wisconsin,
- 50:54which is pretty awesome getting people
- 50:56together in person and able to have
- 50:58really just like honest
- 50:59conversations of what's going on
- 51:00was working for them now, you know where
- 51:02they're at their business and knowing
- 51:04that there's going to be like Brad said
- 51:05some real killers in the space
- 51:06in this in this membership that can that
- 51:09can help and are willing
- 51:10to take the time and help.
- 51:11So that's been a huge part of why a lot
- 51:13of our team have
- 51:14really enjoyed it as well.
- 51:15And the applications are now open if
- 51:16you're looking to join.
- 51:17So Foxwell founders.
- 51:19Yeah, Foxwell founders dot com.
- 51:21Go check it out.
- 51:21Go play.
- 51:31The only way that we grow this podcast is
- 51:34by you sharing it with your friends.
- 51:36Honestly, like reviews kind of don't
- 51:37really mean anything too much anymore.
- 51:39They're really meaningful, but they don't
- 51:40do a lot for the growth of the podcast.
- 51:42And so sharing YouTube links sharing
- 51:45Spotify links sharing Apple, whatever we
- 51:48call it under the podcast app now
- 51:50anything you can share the better.
- 51:52We're going to be guys anything else you
- 51:54want to say on this.
- 51:55Yeah, please go check us out on YouTube
- 51:57rack up those views for us.
- 51:59We'd love to see it and then subscribe
- 52:00make sure to
- 52:01subscribe on YouTube as well.
- 52:02And I relentlessly refresh the YouTube
- 52:04comments because it dictates
- 52:05my mental health for the day.
- 52:06So please say
- 52:06something nice about all of us.
- 52:09Thank you everyone.
- 52:10Thanks for listening.
- 52:11Honestly.