Michael King: Talking Relevantly to Q3 Customers
In this episode of 4-Quarter Lives, Avivah Wittenberg-Cox speaks with Michael King, Managing Director of Senior Response, one of the UK’s first and only client contact management services dedicated to the over-50s market. Established in 2001 Senior Response manages client contact communication, by phone, SMS, email, post, and webchat on behalf of clients.
Michael shares his professional journey, starting from his early career with Capital One to his eventual role at Senior Response, a company he first encountered as a client. He explains how Senior Response sets itself apart by employing…
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