Latest / Arroe Collins Like It's Live / C.T.C.S Episode 238 Classic Rock Gone, Returned V Day Flowers Plus No Self Checkout

Transcript

C.T.C.S Episode 238 Classic Rock Gone, Returned V Day Flowers Plus No Self Checkout · Arroe Collins Like It's Live

• 0:00
  Speaker 1: I don't know if you know this or not, but Arrow.net, A-R-R-O-E.net,
• 0:03
  Speaker 1: features 21 different podcasts. One of the biggest ones, Music's
• 0:07
  Speaker 1: Lost History. You know the music. You know the bands.
• 0:10
  Speaker 1: Can you guess them before we share them with you?
• 0:13
  Speaker 1: Music's Lost History, only on Arrow.net, A-R-R-O-E.net. Enjoy your exploration.
• 0:29
  Speaker 1: There you are. My name is CT. When I'm not
• 0:32
  Speaker 1: busy being Arrow the Podcaster, I live in the real world.
• 0:35
  Speaker 1: I mean, everybody has to have a job, right? Mine
• 0:37
  Speaker 1: just happens to be CS, customer service. You know, solutions, relationships,
• 0:44
  Speaker 1: keeping your team motivated in an age of constant connections.
• 0:48
  Speaker 1: Each and every person has chosen to stop into your location.
• 0:52
  Speaker 1: Here's the question. What are you going to do to
• 0:55
  Speaker 1: get them to come back? Episode number 238, Classic Rock Gone.
• 1:00
  Speaker 1: Valentine's Day flowers returned! And no self-checkout? Come on! This
• 1:07
  Speaker 1: is CTCS. CTCS! Transition Walk, day number one out of three.
• 1:15
  Speaker 1: It has been raining inside this forest. My baby, my
• 1:19
  Speaker 1: disaster artist Jazzy and I, who usually go through this
• 1:22
  Speaker 1: forest on the path, to just basically, you know, just
• 1:24
  Speaker 1: kind of just go through... Transitions. Those mental walks. There
• 1:29
  Speaker 1: are more voices in our head than there are humans
• 1:32
  Speaker 1: on this planet. Do you agree with that? I mean,
• 1:35
  Speaker 1: we all do it, and that's what this is all about,
• 1:37
  Speaker 1: a transition walk. If I can just get you to
• 1:39
  Speaker 1: take a walk, your day at work is going to
• 1:41
  Speaker 1: be a lot better. Three days this week, I was
• 1:44
  Speaker 1: supposed to have a two-day performance at a festival, but
• 1:47
  Speaker 1: not with these storms that are coming through. They pulled
• 1:50
  Speaker 1: back on those monkeys because the weather is so, so
• 1:53
  Speaker 1: bad in the prediction market. So they had to cancel it.
• 1:57
  Speaker 1: I get to be with my baby Jazzy on Saturday.
• 2:00
  Speaker 1: But where do you think I'll be, really? In the
• 2:03
  Speaker 1: podcast studio. Because it's seven days a week. Don't ever
• 2:07
  Speaker 1: think it's a fantasy ride. And if you're not putting
• 2:09
  Speaker 1: in a lot of hours, you ain't a podcaster in
• 2:12
  Speaker 1: my book. Oh, God. What does this have to do
• 2:16
  Speaker 1: with CS? I don't know. The Beatles have always sang
• 2:20
  Speaker 1: that song. The long and winding road. Except they did
• 2:25
  Speaker 1: it in tune. Anyway, that's how I feel when I
• 2:28
  Speaker 1: go from the car into the grocery store. Down this
• 2:31
  Speaker 1: long and winding sidewalk. The long and winding road. Yeah,
• 2:40
  Speaker 1: because once I get inside there, I have no way
• 2:43
  Speaker 1: in hell of ever predicting or projecting what is going
• 2:49
  Speaker 1: to play out in the next few hours. All I
• 2:51
  Speaker 1: can say is, keep my eyes open like my father
• 2:54
  Speaker 1: would say. There's a huge mandatory request that we do
• 3:00
  Speaker 1: not do money orders for one penny. And the reason
• 3:03
  Speaker 1: why is because they're taking that one penny and they're
• 3:06
  Speaker 1: turning it into $ 100, $ 1, 000, $ 10, 000. So today, as a
• 3:10
  Speaker 1: freaking joke, I'm about ready to do a money order
• 3:12
  Speaker 1: on this newfangled Western Union. And the guy goes, what's
• 3:15
  Speaker 1: the lowest you guys will go? And I said, I'll
• 3:18
  Speaker 1: do it for a penny. And you should have seen
• 3:20
  Speaker 1: every manager here in CS look at me with fire
• 3:23
  Speaker 1: in their eyes. And, of course, as a kid, I'm going,
• 3:26
  Speaker 1: as a kid, I'm 64 years old as a kid.
• 3:29
  Speaker 1: There you go. But as a 64-year-old, I'm sitting there
• 3:32
  Speaker 1: laughing on the inside saying, you stupid shits. Really? You
• 3:35
  Speaker 1: really think I would do that? But I just, you know,
• 3:38
  Speaker 1: people are so vulnerable. And I'm going to jump all
• 3:40
  Speaker 1: over that in a heartbeat. That's the radio guy in me.
• 3:43
  Speaker 1: That's what I'm trained to do every day, man, to
• 3:45
  Speaker 1: put you on the spot and make you sweat. And
• 3:47
  Speaker 1: then we laugh about it. You're going to laugh, right?
• 3:51
  Speaker 1: I still don't hear you laughing. Are you laughing yet?
• 3:54
  Speaker 1: We have a really serious situation in the store. And,
• 3:58
  Speaker 1: I mean, it is. It's affecting a lot of people,
• 4:00
  Speaker 1: and people are very upset with this particular location. And,
• 4:04
  Speaker 1: you know, some people might just write it off and think, ah,
• 4:06
  Speaker 1: that's just hogwash. But, no, this is a serious situation.
• 4:09
  Speaker 1: We moved the bread away from aisle number five. But
• 4:13
  Speaker 1: on number five, up there, hanging from the ceiling, is
• 4:17
  Speaker 1: a sign that says, bread and rolls. That's over number five.
• 4:22
  Speaker 1: That's on number five. I'm going to say it again.
• 4:23
  Speaker 1: That's on number five. Where are the bread and rolls?
• 4:26
  Speaker 1: On number three. So our guests are going, why am
• 4:29
  Speaker 1: I going to number five over and over and over
• 4:32
  Speaker 1: again when I know that you guys moved it? Where
• 4:34
  Speaker 1: did you move the bread? And they're getting irritated. So
• 4:37
  Speaker 1: I said, you know what? Call corporate. Call corporate because
• 4:40
  Speaker 1: they'll listen to you. They ain't going to listen to me.
• 4:42
  Speaker 1: I'm just CT. I'm that guy that does a podcast.
• 4:44
  Speaker 1: I'm the guy that's been in radio. I ain't crap
• 4:47
  Speaker 1: to these people. Was it or was it not? A
• 4:52
  Speaker 1: faux pas. This gentleman, his name is Mike. That's his
• 4:55
  Speaker 1: real name. Mike comes up to the customer service desk.
• 4:59
  Speaker 1: And Mike has been really kind of a royal pain
• 5:01
  Speaker 1: in the ass now for about two or three months
• 5:03
  Speaker 1: because he's pissed off at everybody, at the world basically.
• 5:06
  Speaker 1: And he's trying to figure out why we haven't hired him.
• 5:08
  Speaker 1: And it's because he's pissed off at the world. Everything
• 5:10
  Speaker 1: about Mike is that he's pissed off at the world.
• 5:12
  Speaker 1: And the thing is, is that he comes up and
• 5:16
  Speaker 1: I'm going, David, how are you? And he kind of
• 5:18
  Speaker 1: looks at me kind of strange. And the next thing
• 5:20
  Speaker 1: you know, He's like walking off like he's really super
• 5:23
  Speaker 1: pissed off. And then I realized, holy fuck, I just
• 5:26
  Speaker 1: called him David. Oh, my God. His name is Mike.
• 5:30
  Speaker 1: Why would I call him David? And then, of course,
• 5:33
  Speaker 1: my mind instantly goes to, was that a faux pas?
• 5:36
  Speaker 1: Or were you trying to piss him off on purpose?
• 5:37
  Speaker 1: Because Lord knows he has pissed you guys off 100
• 5:42
  Speaker 1: times more than that. I've always been fascinated with this fact.
• 5:47
  Speaker 1: I've been in this store for six years. Six years
• 5:50
  Speaker 1: in a store that has over 100,000 items to choose from.
• 5:53
  Speaker 1: Maybe more. When it comes time for dinner, do you
• 5:57
  Speaker 1: think I can find something to eat? Never. Therefore, I settle.
• 6:02
  Speaker 1: And when I settle, oh, for the love of God.
• 6:05
  Speaker 1: What is it like at your place of business? If
• 6:07
  Speaker 1: you're doing retail, is it something you're going to wear,
• 6:09
  Speaker 1: but you don't wear it, but you've got to have it,
• 6:11
  Speaker 1: but you know what? You really didn't need to buy it.
• 6:12
  Speaker 1: Do you take it back? Do you wear it? Is
• 6:14
  Speaker 1: it something you're going to play with on the weekend?
• 6:16
  Speaker 1: I don't know. But you get these stores that have everything.
• 6:20
  Speaker 1: And your heart says, get it. Oh, man, you need it. Amanda,
• 6:26
  Speaker 1: I've got pretty sad news to share with you. Okay.
• 6:29
  Speaker 1: The sad news is, and you being from Gastonia, this
• 6:32
  Speaker 1: is going to hit your world pretty hard. You're familiar
• 6:36
  Speaker 1: with the term classic rock?
• 6:38
  Speaker 2: Yes.
• 6:39
  Speaker 1: I Heart Radio has now demised it. It doesn't exist anymore.
• 6:44
  Speaker 1: Says who? None of their radio stations will say classic
• 6:48
  Speaker 1: rock from now on. see what i mean it offends
• 6:50
  Speaker 1: people our age doesn't it i don't like that yeah
• 6:52
  Speaker 1: it's now it's now going to be charlotte rock no classic.
• 6:55
  Speaker 3: Rock no yeah well we gotta protest that.
• 6:58
  Speaker 1: And we got to oh should we start it in
• 7:00
  Speaker 1: aisle one the international row or do you think they'll
• 7:02
  Speaker 1: understand they wouldn't understand okay so then we got to
• 7:04
  Speaker 1: go all out we got to go where the barbecue
• 7:06
  Speaker 1: is oh yeah the meat department that's it and then
• 7:08
  Speaker 1: put up a sign yes got to keep the classic
• 7:10
  Speaker 1: rock classic wow wow yeah it's kind of sad huh
• 7:15
  Speaker 1: that sucks but but here's the good news though i'm
• 7:17
  Speaker 1: hoping that with them just saying let's say charlotte charlotte
• 7:20
  Speaker 1: rock that it now means that a lot of these
• 7:22
  Speaker 1: new rocks of bands are going to get some air
• 7:24
  Speaker 1: time versus before they were pigeonholed and couldn't get in
• 7:27
  Speaker 1: there at all you're not interested in that look i'll
• 7:32
  Speaker 1: go buy a guitar from a guitar center and i'll
• 7:34
  Speaker 1: just bang it out and we'll call that rock and
• 7:36
  Speaker 1: get on there yeah but i need i need you
• 7:39
  Speaker 1: as the tambourine player Okay, I'm good at that. The tambourine? Yeah.
• 7:44
  Speaker 2: Good, good.
• 7:44
  Speaker 1: And the cowbell. Oh, God, you can never have enough cowbell. No. Oh,
• 7:48
  Speaker 1: my God. So something majorly has happened in radio today
• 7:55
  Speaker 1: that is life-changing. Yeah. Let me tell the listeners, this
• 7:58
  Speaker 1: is Todd. Todd does a lot of things on my podcast.
• 8:00
  Speaker 1: He's the one that does a lot of the things
• 8:02
  Speaker 1: that something our parents would say. So finally I get
• 8:05
  Speaker 1: to talk with Todd on the podcast. The term classic rock?
• 8:11
  Speaker 1: Been with us for a while, right?
• 8:12
  Speaker 3: A long time.
• 8:13
  Speaker 1: iHeartRadio demised it. It's gone. What? It's gone. They're pushing
• 8:18
  Speaker 1: for people just to drop it because they just feel
• 8:20
  Speaker 1: that it's no longer needed. It only describes a certain
• 8:24
  Speaker 1: area when there's been so much more after that time period.
• 8:28
  Speaker 1: You being in the music industry, what do you think?
• 8:30
  Speaker 2: It describes everything from a generational standpoint, from our parents
• 8:35
  Speaker 2: to our kids.
• 8:37
  Speaker 3: They love that stuff. Where do you put Steve Miller?
• 8:40
  Speaker 1: Classic rock.
• 8:41
  Speaker 3: Put him in classic rock. 60s, 70s, 80s.
• 8:43
  Speaker 1: Yeah, but where do you put Three Doors Down?
• 8:47
  Speaker 3: Not yet, but soon will be Classic Rock.
• 8:50
  Speaker 1: In 10 years. Yeah, they're not looking at it that way.
• 8:53
  Speaker 3: Right.
• 8:53
  Speaker 1: They're calling it Rock. And so now, when you hear
• 8:56
  Speaker 1: of Rock, like Charlotte Rock, it's like, what's going to
• 9:00
  Speaker 1: happen to.
• 9:00
  Speaker 3: The Rock station?
• 9:01
  Speaker 1: You know, 106.5. I mean, do they have to get
• 9:04
  Speaker 1: rid of their name? Or 997. Well, that's it. They've
• 9:07
  Speaker 1: already changed it.
• 9:08
  Speaker 2: So, a good analogy is a friend of mine who's
• 9:12
  Speaker 2: an old classic rocker.
• 9:13
  Speaker 1: Yeah.
• 9:13
  Speaker 3: And we would, like, play some music, and we're like,
• 9:15
  Speaker 3: what song do you want to cover? He goes, I
• 9:17
  Speaker 3: want to cover whatever song the guy in the back
• 9:19
  Speaker 3: of the room wants to hear.
• 9:20
  Speaker 1: Yeah.
• 9:21
  Speaker 2: Right?
• 9:21
  Speaker 3: Because the guy in the back likes the classic rock.
• 9:23
  Speaker 1: Yeah.
• 9:23
  Speaker 3: The guy up front doesn't.
• 9:24
  Speaker 2: The other day, I'm on the radio station, and Nirvana
• 9:28
  Speaker 2: comes on, right?
• 9:30
  Speaker 3: It's on classic rock station.
• 9:31
  Speaker 1: Yeah, yeah.
• 9:32
  Speaker 3: Not anymore.
• 9:32
  Speaker 1: Not anymore.
• 9:33
  Speaker 3: But it was grunge at one time.
• 9:36
  Speaker 2: Yeah, yeah.
• 9:36
  Speaker 3: And it wasn't. When I was in the 90s, classic
• 9:38
  Speaker 3: rock was still there, and Nirvana wasn't.
• 9:40
  Speaker 1: Yeah, yeah.
• 9:41
  Speaker 3: Classic, but now they're classic. Yeah, yeah. So what's the
• 9:43
  Speaker 3: new terminology?
• 9:43
  Speaker 1: Yeah, it's going to be just rock. Just rock. Just rock.
• 9:47
  Speaker 3: New York rock. How do you categorize that?
• 9:50
  Speaker 1: I don't know. I mean, I don't know if it
• 9:53
  Speaker 1: opens the door for more variety on these stations, but
• 9:55
  Speaker 1: you know they're still going to be playing the same
• 9:57
  Speaker 1: 15 songs. They're not putting anything new in there.
• 10:00
  Speaker 3: They're going to mix Zeppelin in, get the lead out.
• 10:02
  Speaker 3: So when the get the lead out comes on.
• 10:04
  Speaker 1: And then follow it with Mike and the Mechanics. Oh, God.
• 10:08
  Speaker 1: That's a crash. It is.
• 10:11
  Speaker 3: Mike in the broken car.
• 10:12
  Speaker 1: Or they're going to come out with Peter Gabriel in
• 10:15
  Speaker 1: your eyes. Yeah, this is rock, man. Oh, man. And
• 10:18
  Speaker 1: they'll go, it used to be, it used to be. No,
• 10:21
  Speaker 1: it's not.
• 10:21
  Speaker 2: I could never hear that song again because we took
• 10:23
  Speaker 2: a road trip in college down to Florida and we
• 10:26
  Speaker 2: had five of us in my blazer.
• 10:27
  Speaker 1: Yeah.
• 10:28
  Speaker 3: And I had a tape deck.
• 10:29
  Speaker 1: Oh, God.
• 10:30
  Speaker 3: And the tape deck had the... stand button yeah and
• 10:34
  Speaker 3: my buddy loved in your eyes and he played.
• 10:36
  Speaker 1: It 20 times yeah yeah i get it i threw
• 10:39
  Speaker 1: the tape out the window oh you have to yeah
• 10:41
  Speaker 1: all four minutes and 50 seconds of that song that
• 10:44
  Speaker 1: that rock song not a classic rock that rock song
• 10:49
  Speaker 1: this by far has got to be the best red
• 10:52
  Speaker 1: bull specialty drink i've ever tasted it's called the summertime
• 10:56
  Speaker 1: edition and uh My God, it's a Sadachi lime. And
• 11:01
  Speaker 1: we've been doing some research on the Sadachi, which is
• 11:04
  Speaker 1: an Asian fruit is what it is, which has got
• 11:06
  Speaker 1: kind of a lime little tartness about it. But this
• 11:09
  Speaker 1: is pretty incredible. You agree? It's good? It's good. It's good.
• 11:12
  Speaker 1: I like it. Yeah, yeah. I mean, there's no aftertaste whatsoever. No,
• 11:17
  Speaker 1: there's not. It's sour, but like a nut. But that's
• 11:20
  Speaker 1: a Sadachi thing.
• 11:21
  Speaker 3: Yeah.
• 11:21
  Speaker 1: I mean, it's lime. Yeah.
• 11:23
  Speaker 2: I don't know.
• 11:24
  Speaker 1: I like it.
• 11:25
  Speaker 3: I like it, too.
• 11:25
  Speaker 1: I like it, too. Yeah. Yeah. There's more CTCS right
• 11:39
  Speaker 1: around the corner. Valentine's Day flowers returned and, oh my God,
• 11:45
  Speaker 1: no self-checkout? CTCS. CTCS. Hey, thanks for coming back to CTCS.
• 11:56
  Speaker 1: This time around, Valentine's Day flowers returned and there's no self-checkout?
• 12:02
  Speaker 1: Welcome back. Transition walk, day number two out of three.
• 12:07
  Speaker 1: I call it a transition walk, and yet I'm barely
• 12:10
  Speaker 1: walking through this forest on what looks to be a
• 12:14
  Speaker 1: building stormy day. But I don't know how I did it. Somehow, someway,
• 12:18
  Speaker 1: totally unexplained, and this is the way it is in
• 12:20
  Speaker 1: retail all the time, and that is that I have
• 12:23
  Speaker 1: injured my left foot. My ankle, my heel goes up
• 12:27
  Speaker 1: into the back of my leg. Sure, you can drop
• 12:29
  Speaker 1: everything right now and run to a doctor. What are
• 12:31
  Speaker 1: they going to tell you? What are they going to
• 12:32
  Speaker 1: tell you? And then when you go to physical therapy,
• 12:34
  Speaker 1: what do they want to do? Come on, we've all
• 12:36
  Speaker 1: been there. And we all know how much money we
• 12:38
  Speaker 1: have forked out when all we really had to do
• 12:41
  Speaker 1: is just go to Dr. Google. Because everything that they
• 12:45
  Speaker 1: teach you or show you in that, you could have
• 12:48
  Speaker 1: found it online. But I understand. I understand. You want
• 12:51
  Speaker 1: to get better. And we all think that doctors can
• 12:53
  Speaker 1: fix us. That's like a grocery store. We all think
• 12:57
  Speaker 1: that grocery stores have everything that you want to put
• 13:00
  Speaker 1: on your plate. That is not true. And we all
• 13:02
  Speaker 1: think that grocery stores should be held accountable when they
• 13:05
  Speaker 1: don't have the product that you're searching for. But, but, but, but, but, but, but, but, but.
• 13:09
  Speaker 1: I hear that all the time. And then I go
• 13:11
  Speaker 1: online and I go, hey, look, if you would have
• 13:13
  Speaker 1: went to Google, you would have seen that we don't
• 13:16
  Speaker 1: even carry that product.
• 13:18
  Speaker 1: I'll see you in CS.
• 13:22
  Speaker 1: I think one of the biggest culture shocks of being
• 13:24
  Speaker 1: a radio personality for all those years, even with podcasting,
• 13:29
  Speaker 1: And being basically a performer here at a grocery store
• 13:31
  Speaker 1: because I'm not an employee. I'm going to tell you
• 13:33
  Speaker 1: that right now. I come here to perform. It is
• 13:35
  Speaker 1: a performance that I do. Ask me. You see my
• 13:38
  Speaker 1: show prep every day. It's a fucking performance is what
• 13:40
  Speaker 1: it is. But anyway, the big culture shock is that
• 13:43
  Speaker 1: in radio, I would go to my office. I would
• 13:46
  Speaker 1: do all my show prep. I would do everything I
• 13:47
  Speaker 1: needed to do before I would step on that microphone.
• 13:50
  Speaker 1: Never once dealing with another human being. Then I would
• 13:53
  Speaker 1: go into the control room. never once dealing with another
• 13:55
  Speaker 1: human being. But at a grocery store, the very second
• 13:59
  Speaker 1: I walk through that damn door, I see people's eyes,
• 14:02
  Speaker 1: the people that I work with, the bad moods they're in,
• 14:05
  Speaker 1: the anxiety that's moving through their head, whatever they're going through.
• 14:09
  Speaker 1: And you want to know what? I pick up on
• 14:10
  Speaker 1: that instantly. And that's been one of the biggest challenges
• 14:13
  Speaker 1: for the past six years of being here is how
• 14:15
  Speaker 1: to put up with other people's bullshit before I have
• 14:18
  Speaker 1: to turn it on. My, my, my, how the times
• 14:21
  Speaker 1: have changed. This time last year, eggs were what? A
• 14:25
  Speaker 1: ton of money? You had to get a bank loan,
• 14:26
  Speaker 1: and then if you were approved for it, you'd probably
• 14:28
  Speaker 1: get your eggs. Well, now they've got eggs, a dozen
• 14:31
  Speaker 1: of them for $ 3. 99, but it's buy one, get one free.
• 14:34
  Speaker 1: See what I mean? It's all changed so quickly. You
• 14:37
  Speaker 1: can get cheap-ass eggs now. So what do you want
• 14:40
  Speaker 1: me to make you? An egg sandwich? What do you want?
• 14:42
  Speaker 1: You want hard-boiled eggs? I mean, come on, buy one,
• 14:44
  Speaker 1: get one free. We've got to have something. I almost
• 14:47
  Speaker 1: feel like I should be doing an episode of The
• 14:49
  Speaker 1: Wonder Years, a TV show from the early parts. of
• 14:52
  Speaker 1: the millennium, and maybe even the 1990s, the Wonder Years,
• 14:55
  Speaker 1: which is a flashback show, because there's going to come
• 14:58
  Speaker 1: a time where people are going to say, man, what
• 14:59
  Speaker 1: was it like to live in 2026, man? What was
• 15:03
  Speaker 1: the fashion like in 2026? Well, I've got an answer
• 15:06
  Speaker 1: for you, and really, for a lot of guys, it's
• 15:09
  Speaker 1: really uncomfortable. For guys, it's uncomfortable, because what women are
• 15:13
  Speaker 1: wearing are pants so tight that It actually goes up
• 15:16
  Speaker 1: the crack of their ass. And everything that New Guy
• 15:20
  Speaker 1: Bill and I have talked about and even studied into this,
• 15:23
  Speaker 1: you can get one look and then you cannot look
• 15:25
  Speaker 1: again because then that's going to get you that bad
• 15:28
  Speaker 1: check on your name. But, yeah, that's the fashion show.
• 15:30
  Speaker 1: The tighter the clothes, whether it's the hoo-hoo or the butt,
• 15:34
  Speaker 1: it doesn't matter. They're showing off the cracks. This is interesting.
• 15:39
  Speaker 1: I'm walking up and down the beer and wine aisle.
• 15:42
  Speaker 1: I've been all over the store today, and I really,
• 15:45
  Speaker 1: I'm in a moment of disbelief. I mean, this is
• 15:49
  Speaker 1: May 1st, 2026. I don't know what the date is
• 15:52
  Speaker 1: where you are, but where I am, it's May 1st, 2026.
• 15:54
  Speaker 1: I'm seeing absolutely nothing in the way of celebrating Cinco
• 16:00
  Speaker 1: de Mayo. Nothing at all. Makes me wonder what's going on.
• 16:02
  Speaker 1: I'm coming in the dead, man. And so when you
• 16:08
  Speaker 1: got home, she made you bring back the vase, and
• 16:11
  Speaker 1: then what'd she do with the flowers?
• 16:14
  Speaker 3: She said, I'm not going to suck them.
• 16:17
  Speaker 2: No.
• 16:17
  Speaker 1: Yeah, she threw them out in the forest. My God,
• 16:19
  Speaker 1: they were beautiful flowers.
• 16:20
  Speaker 3: That's what I thought.
• 16:21
  Speaker 1: Are you sure you don't want to go back and
• 16:22
  Speaker 1: get them, and I'll give you your money back? It
• 16:26
  Speaker 1: was $ 18. Yeah, that's $ 18, man. Well, man, you can
• 16:29
  Speaker 1: blow $ 18?
• 16:30
  Speaker 3: Just the fact of having to.
• 16:32
  Speaker 2: Wow.
• 16:40
  Speaker 1: You sure you don't want to go back and get them?
• 16:42
  Speaker 3: Okay.
• 16:45
  Speaker 1: When the stories get that real, that's because we get personal.
• 16:49
  Speaker 1: That's our community. This is our city. This is our area.
• 16:52
  Speaker 1: And you get to know these people that close. And
• 16:54
  Speaker 1: it's heart-wrenching because you're not a customer. You're a family member.
• 16:58
  Speaker 1: You're part of everything that we're doing. And that just
• 17:01
  Speaker 1: shatters my soul. It really does. By the time this airs,
• 17:05
  Speaker 1: I don't know where we're going to be in the
• 17:06
  Speaker 1: world or what's going to be going on. But I'm
• 17:08
  Speaker 1: always that guy, that radio guy, no matter where I go.
• 17:12
  Speaker 1: And you're always trying to do stupid stunts to get
• 17:14
  Speaker 1: people to know you, notice you, walk with you, be
• 17:17
  Speaker 1: with you, understand with you, create with you. So what
• 17:20
  Speaker 1: I've done this particular week is I haven't shaved. And
• 17:24
  Speaker 1: the reason why is because it creates conversation because I'm
• 17:27
  Speaker 1: always trying to figure out how can I get somebody
• 17:29
  Speaker 1: to engage in a conversation. So people have seen this clean-cut,
• 17:32
  Speaker 1: long-haired-ass asshole that's worked in a store for six years.
• 17:36
  Speaker 1: And then, so it's one of those where it's like,
• 17:38
  Speaker 1: now he's got facial fuzz? What are you doing? You okay, dude?
• 17:42
  Speaker 1: Everything feeling fine in your life? And it's like, but
• 17:45
  Speaker 1: that's what it's all about. It's to create a conversation.
• 17:47
  Speaker 1: And my answer usually is, nah, I'm just being lazy.
• 17:52
  Speaker 1: Transition walk, day number three out of three. Well, it's
• 17:56
  Speaker 1: supposed to be a day off, but really not a
• 17:58
  Speaker 1: day off, because we all live that lifestyle. We have
• 18:00
  Speaker 1: more than one side hustle. And today was supposed to
• 18:03
  Speaker 1: be a live performance day, which it could have actually been,
• 18:07
  Speaker 1: because it's going to be Sunshine 70 today, which would
• 18:09
  Speaker 1: have been great. It was for a hippie festival. So
• 18:12
  Speaker 1: two days at a hippie festival with my long-ass hair
• 18:15
  Speaker 1: and attitude, that would have been awesome. Have fun. And
• 18:22
  Speaker 1: having a wild-ass dog to go along with this. So
• 18:25
  Speaker 1: going into the store today to do CS is 100%
• 18:30
  Speaker 1: by choice. It's not because it's a job. You know,
• 18:32
  Speaker 1: in all honesty, it's always been a choice, but more
• 18:34
  Speaker 1: today than any other time. So I stayed home yesterday,
• 18:38
  Speaker 1: all that rain, all that cold, and pretty much took
• 18:42
  Speaker 1: in the Kentucky Derby. The most inspiring thing, a horse
• 18:47
  Speaker 1: that was in dead last, dead last, won it. Yeah,
• 18:54
  Speaker 1: I'm taking that into CS because I'm surrounded by a
• 18:57
  Speaker 1: bunch of losers every day that I know are winners.
• 19:00
  Speaker 1: I'll see you in CS. The little things that make
• 19:04
  Speaker 1: me laugh like a child, pulling into the parking lot
• 19:06
  Speaker 1: of the grocery store, and to my right was a girl,
• 19:10
  Speaker 1: maybe 14, 15 years old, with a little box of cereal,
• 19:15
  Speaker 1: and she's feeding the geese. Why that made me laugh
• 19:18
  Speaker 1: is because I'm a bird fanatic. I love my birds.
• 19:20
  Speaker 1: I've been raising birds my entire life. I don't know,
• 19:23
  Speaker 1: or just seeing the freaking innocence there of a teen
• 19:27
  Speaker 1: that could be doing anything and everything, including ruling the
• 19:30
  Speaker 1: world on social media. And she's taking the time to
• 19:33
  Speaker 1: just share a couple of treats with some geese. I
• 19:37
  Speaker 1: got to like that. I got to really like that
• 19:38
  Speaker 1: inside my soul. And I do like it. And it
• 19:41
  Speaker 1: did make me laugh. And now I'm going into the
• 19:43
  Speaker 1: store to basically take on this energy, which is now
• 19:47
  Speaker 1: unbelievably positive. It's never a good thing. when you get
• 19:50
  Speaker 1: out of the car at the grocery store and the
• 19:53
  Speaker 1: first thing that two people say they go up to
• 19:55
  Speaker 1: your car ct ct i'm so glad that you're here
• 19:58
  Speaker 1: they say oh god first of all the first thing
• 20:00
  Speaker 1: out of the car i mean i realized i just
• 20:02
  Speaker 1: saw a girl when there's goose you know munching down
• 20:04
  Speaker 1: on cereal and now it's like ct CT, I'm so
• 20:07
  Speaker 1: glad you're here. And of course, I have to hear
• 20:08
  Speaker 1: what the drama is. And the drama is there are
• 20:10
  Speaker 1: no carts on the inside of the store. And they go,
• 20:12
  Speaker 1: you might want to get something done in there because
• 20:14
  Speaker 1: it doesn't seem like anybody else is doing any work
• 20:16
  Speaker 1: in there. And I just so badly want to tell
• 20:19
  Speaker 1: one of our guests, you do realize I'm just CT,
• 20:22
  Speaker 1: that there is nothing attached to this. I don't want
• 20:24
  Speaker 1: anything attached to it. But I'm going to do everything
• 20:26
  Speaker 1: humanly possible to make sure that you have carts when
• 20:28
  Speaker 1: you come in. So please, we'll walk together. I'll get
• 20:31
  Speaker 1: you those damn carts. Before coming into the store, I
• 20:36
  Speaker 1: read an article or a story on Facebook. Yeah, some
• 20:38
  Speaker 1: people still do Facebook. And it was a woman who
• 20:41
  Speaker 1: said that she never, never, never goes to a register
• 20:44
  Speaker 1: at a grocery store. She's always doing self-checkout, self-checkout, self-checkout.
• 20:48
  Speaker 1: But she openly admitted on social media, she says, I
• 20:50
  Speaker 1: was having a real crap day, a bad day. I
• 20:53
  Speaker 1: just wanted some human connection. So she said that she
• 20:55
  Speaker 1: had to talk herself into going into the register. And
• 20:58
  Speaker 1: she did. And what she did was she developed this
• 21:00
  Speaker 1: friendship with the person that was on the register. The person, yeah,
• 21:03
  Speaker 1: running it for the store. And she says, I couldn't
• 21:05
  Speaker 1: believe how human the people are that are there. And
• 21:10
  Speaker 1: I thanked her for that. I wrote to her personally
• 21:12
  Speaker 1: and I thanked her for that. I said, thank you
• 21:13
  Speaker 1: for recognizing the people on the register. They are very
• 21:16
  Speaker 1: much real people with real stories. And they too would
• 21:19
  Speaker 1: like to have human connection. It's not that we're all
• 21:22
  Speaker 1: craving it. It's just that we need it. It is
• 21:24
  Speaker 1: a human need. But I thanked her and I said,
• 21:26
  Speaker 1: you know, I don't work for a grocery store. And
• 21:29
  Speaker 1: her reply was, I don't understand. I see you all
• 21:31
  Speaker 1: the time. You do work for a store. I said, no, no, no.
• 21:34
  Speaker 1: I don't work for that store. I actually come in
• 21:36
  Speaker 1: there to be with people. They gave me two t-shirts
• 21:38
  Speaker 1: for free. And I just happened to wear them. Well, sure,
• 21:41
  Speaker 1: of course, I do work for the store. But you
• 21:43
  Speaker 1: know what, though? Inside my heart, I come here by choice.
• 21:46
  Speaker 1: I come here because I enjoy being with the community.
• 21:49
  Speaker 1: But it was fun to read that story about how
• 21:51
  Speaker 1: she reacted to being on a register and not self-checkout.
• 21:55
  Speaker 1: And now CT's pet peeve of the week. And I
• 21:58
  Speaker 1: don't even know if this even qualifies as a pet peeve.
• 22:01
  Speaker 1: You know, you walk in the bathroom and somebody pretty
• 22:03
  Speaker 1: much has delivered something to the world that nobody wants
• 22:06
  Speaker 1: to suck in through their nose and into the rest
• 22:08
  Speaker 1: of their system, if you know what I mean. But
• 22:11
  Speaker 1: here's what happens. It stinks so bad in there that
• 22:14
  Speaker 1: as that person that just went in there to basically
• 22:17
  Speaker 1: blow their nose, You walk out, and if there's somebody
• 22:20
  Speaker 1: wanting to get in after you, guess who did the
• 22:22
  Speaker 1: dirty work? And I'm not talking about a dirty Mountain Dew.
• 22:26
  Speaker 1: What I'm talking about is, oh, my God, you didn't
• 22:28
  Speaker 1: create that smell, but you now own it. Pet peeve
• 22:31
  Speaker 1: of the week. Oh, God, if there was just a way. C.T.
• 22:36
  Speaker 1: the Drug Man. Wow. Every day, every day that I'm here,
• 22:40
  Speaker 1: I'm getting some sort of drug out of my car
• 22:42
  Speaker 1: because somebody has this pain, that pain. Everybody's got a pain, pain.
• 22:45
  Speaker 1: Everybody's got a pain. And if I'm not doing that,
• 22:47
  Speaker 1: then I'm getting some sort of bandage for your ankle,
• 22:50
  Speaker 1: for your wrist, for your back, for your groin. You know,
• 22:53
  Speaker 1: it's just what we do. And maybe that's just my
• 22:55
  Speaker 1: age showing. But no matter what goes on in life,
• 22:59
  Speaker 1: it's not if I get hurt, it's when I get hurt.
• 23:01
  Speaker 1: And when I hurt, how do I prepare myself so
• 23:04
  Speaker 1: I can get over it as quickly as possible? I know,
• 23:06
  Speaker 1: let's get CT to... Give me some drugs. Well, here's
• 23:10
  Speaker 1: something that falls under the category of you stupid dumb fuck,
• 23:13
  Speaker 1: and I'm serious about that. We have steps that are
• 23:15
  Speaker 1: coming down from the main road here. Steps, okay? Concrete steps.
• 23:18
  Speaker 1: And what they've done is they've got one of those
• 23:20
  Speaker 1: scooters that you ride on, and so they've got it
• 23:24
  Speaker 1: on both sides where it's locked in on the handlebars,
• 23:26
  Speaker 1: but you don't see it until the third step. Someone's
• 23:28
  Speaker 1: going to get injured here, so we're blocking it up
• 23:30
  Speaker 1: to where nobody can go up the steps or even
• 23:32
  Speaker 1: down the steps. This is a real dumb fuck decision.
• 23:36
  Speaker 1: Part of the fun... of working at a grocery store
• 23:39
  Speaker 1: is discovering new things. And discovering things doesn't have to
• 23:43
  Speaker 1: mean when it's brand new, when it first arrives inside
• 23:46
  Speaker 1: the store. It's when you keep seeing the same product
• 23:49
  Speaker 1: over and over again coming across the cash registers. And
• 23:53
  Speaker 1: one of the things that I've seen a lot of,
• 23:54
  Speaker 1: especially lately, and it might be because we're getting into
• 23:56
  Speaker 1: the summer months, and that is a lot of these
• 23:58
  Speaker 1: plant-based hot dogs. And I sat there and I went,
• 24:01
  Speaker 1: my God, my weakness in life are hot dogs. Oh,
• 24:04
  Speaker 1: for the love of God, I love me some hot dogs.
• 24:06
  Speaker 1: So today, what I did was I tried one of
• 24:10
  Speaker 1: the plant-based hot dogs today. Why the fuck did it
• 24:12
  Speaker 1: take me six years to get to a plant-based hot dog?
• 24:16
  Speaker 1: My God. If you're into dogs like I am, you
• 24:20
  Speaker 1: got to try it. You just got to try it.
• 24:21
  Speaker 1: That's what you got to do because you treat it
• 24:23
  Speaker 1: just like a normal hot dog, but then you feel
• 24:25
  Speaker 1: 100% better after you've downed that mofo. When you're up
• 24:31
  Speaker 1: in customer service, you're in charge of more than just
• 24:34
  Speaker 1: making sure that the floor is playing out right. You've
• 24:36
  Speaker 1: got to make sure that if anything has been suspended
• 24:39
  Speaker 1: throughout the day, you better have an answer as to
• 24:41
  Speaker 1: why it was suspended. And number two, where's the product?
• 24:44
  Speaker 1: If it was suspended and I had nothing, no groceries whatsoever,
• 24:48
  Speaker 1: we've got to figure out what the hell happened here.
• 24:50
  Speaker 1: Why was 506 saying that there was $ 82 that was suspended?
• 24:54
  Speaker 1: Where are the groceries? And you've got to be very
• 24:56
  Speaker 1: serious about that because somebody's going to ask, what the
• 24:59
  Speaker 1: hell happened? Why wasn't it voided? What happened here? And
• 25:02
  Speaker 1: it's one of those things where it's like, okay, so
• 25:04
  Speaker 1: somewhere along the line... Either somebody came in and they
• 25:08
  Speaker 1: basically went through the register again and they started all over.
• 25:11
  Speaker 1: I don't know. I don't know. But that's how we're
• 25:12
  Speaker 1: going to leave the show this week is the big mystery.
• 25:15
  Speaker 1: The $ 82 that was suspended, where is it? Because someone's
• 25:19
  Speaker 1: going to have to answer to it is what it is.
• 25:21
  Speaker 1: That's going to do it for another edition of CTCS.
• 25:23
  Speaker 1: The ups and downs, the twists, the spins, the ins,
• 25:25
  Speaker 1: the outs, the arounds, the aboves, the beneaths. Every place
• 25:29
  Speaker 1: you want to go, it's probably going to happen. It's
• 25:31
  Speaker 1: not if I get hurt, it's when you get hurt. Yes,
• 25:33
  Speaker 1: I did injure my ankle this week. Yes, I'm in
• 25:36
  Speaker 1: holy God almighty pain. But you know what? I ain't
• 25:40
  Speaker 1: the only one in retail. It's probably you as well.
• 25:43
  Speaker 1: So we'll celebrate pain together. I'll see you next week
• 25:46
  Speaker 1: on CTCS.