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FBI’s Former Lead Kidnapping Negotiator Chris Voss on AI, Negotiation, and the Human Advantage

Chris Voss spent 24 years with the FBI and became its lead international kidnapping negotiator. Today, he is the bestselling author of Never Split the Difference and founder and CEO of The Black Swan Group.

In this episode of Machine Dreams, we sit down with Chris to explore what happens when AI comes to the negotiating table. Can machines learn tactical empathy? Could AI eventually negotiate better than humans? And what advantages do people still have that machines may never be able to replicate?

Chris explains why AI could become a powerful negotiation tool, why machines have an advantage…

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