Episode 203: Industry Tea with Partner The Sales Arms - MEMBER MANAGEMENT
What We Cover In This Episode:
How feedback ties into the client journey as a support tool [3:23]
The point in the client journey where you start using client feedback to gauge your client avatar [5:51]
Why you need to ensure you have a proper tracking system for client outreach [8:18]
Advice on outreach cadence for members [12:27]
Why developing a client advisory board is a smart strategy to implement [16:38]
How to empower clients using a referral kickback [18:47]
What to do to start building up the loyalty to get people to want to refer your studio [22:39]
Tips for making milestones and…
The skinny
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