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How Stouffville Turned GIS into a Service Platform
Local governments are under increasing pressure to deliver faster, more transparent services while meeting the growingexpectations of residents. But what if the answer isn't a new system, but a better way to use technology already in place?
In this episode of Geographical Thinking, host Michelle Brake is joined by Brian McPhail and Paul Lefaive from the Town of Whitchurch-Stouffville to explore the story behind Service Stouffville, an award-winning service request platform built using ArcGIS Online. Together, they discuss how the municipality transformed the way residents report issues, track…
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