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NJBankers Podcast #6, Part 2: Onboarding - The Client's First 90 Days
NJBankers Podcast #6, Part 2: Onboarding - The Client's First 90 Days. This podcast was recorded Thursday, May 3, 2007 (105 mb stereo MP3 file, 1:16:27)
Few initiatives are as important to financial institutions as managing first-year customer retention, but few banks have strategies to effectively address it. A continuing, integrated "onboarding" solution can build long-term relationships by engaging new account customers and growing them into loyal, profitable relationships. In part 2 of this two-part podcast, we'll hear from Dennis Budinich, co-founder of FTC Methods Inc., a sales training…
The skinny
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