How a Coffee Shop Owner Uses Google Maps Q and A to Win Customers

The Local Marketing Podcast with Fexingo: Small Business, Google Maps, and Local SEO · May 25, 2026 · 8m · transcript

In episode 10 of The Local Marketing Podcast, Lucas and Luna drill into a specific, underused local SEO tool: the Google Maps question-and-answer feature. Most business owners ignore it, but one independent coffee shop in Portland saw a 14% increase in store visits after systematically answering every public question within four hours. The hosts break down the exact workflow the owner used, how Google surfaces answers in search results, and why unanswered questions can actually hurt your ranking more than fake reviews. They also explain why generic answers like 'Call us for details&#x27…