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Latest / No Days Off with Brian Gubernick

502. How to Lead Through Struggle: The Balance of Empathy and Tough Love

As a leader, how do you balance empathy with accountability when your employees, partners, or teammates hit a rough patch? In this episode of No Days Off, Brian Gubernick dives into the leadership challenge of supporting people through setbacks while holding them accountable for progress.

Brian shares a real-life example of helping a struggling partner regain momentum and walks through a four-step framework for handling these tough conversations effectively. You'll learn how to:

- Start with empathy without reinforcing a victim mindset

- Shift focus to what's within their control

- Deliver…

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