Latest / Podcasts By Donna Jodhan / Remarkable World Commentary Episode #31: The Third Party Trauma

Transcript

Remarkable World Commentary Episode #31: The Third Party Trauma · Podcasts By Donna Jodhan

• 0:12
  Podcast Commentator: Greetings. Donna J. Jodhan, LLB, ASP, and MBA invites you to listen to
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  her biweekly podcast, Remarkable World Commentary.
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  Here, Donna shares some of her innermost thoughts,
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  insights, perspectives, and more with her listeners.
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  Donna focuses on topics that directly affect the future of kids,
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  especially kids with disabilities.
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  Donna is a blind advocate, author, sight loss coach,
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  dinner mystery producer, writer, entrepreneur,
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  law graduate, and podcast commentator.
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  She has decades of lived experiences, knowledge,
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  skills, and expertise in access technology and information.
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  As someone who has been internationally recognized for her work and roles,
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  she just wants to make things better than possible.
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  Donna Jodhan: Hello there. My name is Donna Jill Jodhan, and I am the host of the remarkable biweekly
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  World Commentary, a podcast that I use to express my thoughts,
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  my comments, my suggestions, my concerns, my feedback,
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  my everything. Folks. I am an advocate.
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  I am an author, blogger.
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  Site loss coach. Dinner mystery writer and producer,
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  entrepreneur, law graduate and podcast commentator.
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  I'm very privileged and I'm very honored to be able to produce this podcast and to be
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  able to use my rules by so many different rules to share my opinions with you.
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  And I'd like to thank you for dropping by to listen,
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  and please do not hesitate to reach out to me at Donna Jordan at gmail.com.
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  That's E o n n a. J o d h a n at gmail.com.
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  And thank you to my friend and associate, Erin Blazing.
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  Erin is across the border in the United States and I am here in Canada.
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  So what's on my mind for today?
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  It's all about third party trauma.
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  Trauma. I like to call this the third party trauma.
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  Okay. Yeah. So, you know, a lot of third parties are hired by
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  government departments in Canada and by companies,
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  high profile companies in Canada to help them develop their websites or maintain their
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  websites. But truth be told, a lot of the third parties that are hired
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  really are unaware. Or I wouldn't like to use the word ignorant,
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  but they are unaware, totally unaware of the meaning of the term
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  accessibility. They claim to be accessibility experts,
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  but in truth and reality they are not.
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  They have no clue. No idea what usability, accessibility and navigation,
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  navigation or navigation nav ability really means.
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  They only focus on those things that are in inaccessible,
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  unusable. But at the same time, they don't really know how to go about
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  dealing with it. They are unable to help with accessibility requirements.
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  Online processes and complaints systems within the Canadian government and even
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  within many companies within Canada that are federally governed remain inaccessible,
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  unusable, and very difficult to navigate.
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  And why is this? Because third parties don't really know what they're doing.
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  A lot of them are unaware.
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  And when you talk to them about it, they probably throw up their hands and they
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  say, you know what? We developed this.
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  We are not going to go back.
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  Even if you ask them to do a retrofit, it's not going to work.
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  No, it's not going to work.
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  So my call today is for government departments within the Canadian government
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  and high profile, federally governed companies within the Canadian system to
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  please take a look at the third parties you hire to make sure that websites are
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  navigable. Like what at this time?
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  Navigable, usable and accessible Awareness and education needs to be the order of the
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  day. For these third party developers.
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  They'll get it. I know they will.
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  But you got to convince them that it is necessary.
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  Do not hire a third party because they say they know what they're doing when it comes to
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  accessibility, usability, and never give you no navigation.
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  Please listen to what I'm saying.
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  Take heed and let's work together.
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  I wish you a great day.
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  I hope you enjoyed my podcast for today.
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  Thank you very much for coming in to listen to me,
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  and I will see you the next time.
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  Stay safe and stay well.
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  Bye for now.
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  Podcast Commentator: Donna wants to hear from you and invites you to write to her at Donna Jodhan at gmail.com.
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  Until next time.