Latest / Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators
Third-Party Delivery's Hidden Cost for Restaurants
Episode 5 of Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators digs into the dark economics behind third-party delivery. Lucas and Luna break down the real commission structure — not just the 30 percent headline, but the hidden per-order fees, marketing upcharges, and how a $20 salad actually nets the restaurant less than $10. They explore the 'delivery margin inversion' that forces operators to raise menu prices for dine-in customers to subsidize delivery orders. The episode draws on real data from a 2025 industry report showing that 72 percent…
The skinny
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