Latest / Why Not Today? with Leslie Kane / The Why Not Today? Podcast - Season 3 - Episode 28 with Rob Chevez, The CAZA Company
Transcript
- 0:00Welcome to the Why Not Today podcast where we celebrate courage, determination, and the
- 0:06power of saying, Why Not Today.
- 0:08I'm your host, Leslie Cain, and in each episode we dive into inspiring stories of individuals
- 0:13who have taken bold steps to face their fears and embrace the possibility of today.
- 0:18From entrepreneurs to artists, dreamers to doers, we explore the moments when somebody
- 0:22said, Enough waiting, Why Not Today?
- 0:25Join us as we uncover the heartwarming, the audacious, and the transformative.
- 0:29Whether it's pursuing a lifelong passion, overcoming obstacles, or simply choosing joy,
- 0:34our guests share their journeys and inspire us all.
- 0:36I started this podcast on honor of my father, Patrick Cain, who often said, Why Not Today?
- 0:41And remember, you're just one decision away from changing your life.
- 0:44And I'm excited about my guest today, Rob Chavez, and he is with Kava Group, which he started.
- 0:50And I was talking about where we met and connected.
- 0:52I don't even remember where I first met you.
- 0:55I think somebody just said, I need to know you.
- 0:57And this was years ago.
- 1:01And you live like a stone's throw away from me.
- 1:04And I see you walking your dog and connected and you had a podcast.
- 1:08I don't know if you're still doing it, that I was on.
- 1:12Long time ago.
- 1:13Well, it was, it was prior to COVID.
- 1:15It was a community neighborhood business owner podcast.
- 1:21So I would interview business owners on that podcast that live in arresting.
- 1:24It was great.
- 1:25I think that's how we, Leslie, I think that's how we actually met for the first time.
- 1:28Yeah.
- 1:29And then we've gotten together a couple of times for coffee and just the energy and
- 1:32all the stuff you're doing.
- 1:33I said in the beginning, then I often think about you when I got a lot going on, I'm like,
- 1:37okay, I can handle all this.
- 1:39So why don't you introduce you, who you are, not your business, but a little background
- 1:42on who you are.
- 1:44And then we'll get into the courage.
- 1:47So Rob Chavez, I'm a husband, proud husband of 23 years, proud dad of a 22 year old,
- 1:55little baby girl, set of a diplomat, grew up outside of the United States.
- 2:01The majority of my childhood, I didn't come to the States until I was 15.
- 2:06I remember coming here to the US for the first time, I think I was 15.
- 2:11I was like, wow, it was pretty, it wasn't the first time, but it was the first time
- 2:14that we were like, going to live for an extended period of time that I can remember.
- 2:19And stayed in the area, went to American University, wrestled for American University, and started
- 2:27my business, my first business with my best friend when I was 24, pretty much, you know,
- 2:33year out of college.
- 2:34Awesome.
- 2:35How long have you lived in Reston?
- 2:37The longest I've ever lived anywhere, actually, since 2004.
- 2:43Okay.
- 2:44Right?
- 2:45So.
- 2:46A few years.
- 2:47A few years.
- 2:48That's awesome.
- 2:49So, I know you do all kinds of things business, and we're going to talk about that in a minute,
- 2:53but what is your definition of courage?
- 2:57Oh, it's, it's entering into the cave, right?
- 3:02That the thing that we fear the most is typically the place that we need to go, and exploring
- 3:09that and stepping into that, and doing it anyways, even if it's scary.
- 3:14And so, I've always tried to step that next step into that cave, the one that scares me
- 3:20to discover who I am.
- 3:22That's awesome.
- 3:23Totally agree.
- 3:24We got to do those uncomfortable things.
- 3:26So, all right, so you have an amazing career, and you do a lot.
- 3:31You keep adding stuff, and I keep learning.
- 3:33I think the last time we met for coffee, we were there forever.
- 3:37And I still talk about that, because that woman dipped into our conversation.
- 3:42She was interested in the conversation.
- 3:45Yeah, later I found out she's a little, I don't know, interesting as somebody said.
- 3:50Oh, sure.
- 3:51But yeah, she was literally dipping into our entire conversation.
- 3:54But I guess we're having such a great conversation, she wanted to be part of it.
- 3:57So, you have a real estate team, and I think you said your company is Cava.
- 4:03Caza.
- 4:04Caza.
- 4:05Caza, right.
- 4:07So, so Caza actually means, you know, that's an interesting place to go.
- 4:11And we first started, my wife and I started that business.
- 4:15That was the summer of oh five, and the business was called Caza properties.
- 4:21And Caza is kind of a play on words a little bit, caza in Spanish.
- 4:26That's how it's pronounced, caza.
- 4:28In Spanish with an S means house.
- 4:31But with a Z, it means to hunt, right.
- 4:34And our business at the time was a home buying business.
- 4:37And we do, we have a home buying division today.
- 4:40So the literal translation was to hunt for houses, right.
- 4:46Caza properties meant to hunt for houses.
- 4:49And since then it's really evolved into the pursuit of right, the pursuit of a bigger
- 4:54life, the pursuit of your dreams, the pursuit of goals, the pursuit of the impact that you
- 4:59want to make.
- 5:01And I remember when, when I was landing on a name, it was actually my dad that came up
- 5:06with that name.
- 5:07And I was like, dad, like, people are going to get it, right.
- 5:11And, you know, and he's like, listen, you're an international kid.
- 5:15This is an international brand.
- 5:18And and so we rolled with it.
- 5:21And it's worked out well for us.
- 5:23Bright red letters, caza, bold.
- 5:25I think the first time I started noticing was your moving truck.
- 5:29Yes.
- 5:30Yes.
- 5:31Great kind of thing.
- 5:32So let's go to the beginning.
- 5:33So were you always in real estate?
- 5:35How did you get into this?
- 5:36What were you doing?
- 5:37Yeah.
- 5:38American University to having 10 different businesses under this entity.
- 5:44Yeah.
- 5:45So I worked for a very successful business owner while I was in college.
- 5:51He his name is Alan Meltzer is very well known in the DC Metro market in insurance.
- 5:59No insurance and financial services.
- 6:01Okay.
- 6:02And you know, I was in my early 20s.
- 6:04I had no idea what I wanted to do.
- 6:05I remember he asked me one day, what do you want to do with your life?
- 6:13And I'm like, well, I want to, I want to run a business because I'd seen him build a business.
- 6:16He had built an impact on me already.
- 6:18I had been around some people at the university that were donors to the university that were
- 6:22all business owners, right?
- 6:23So success leaves clues.
- 6:24I saw these business owners who had given money for these programs and I was fascinated
- 6:30by it.
- 6:31So I said, I want to run my own business.
- 6:32He said, well, that's great.
- 6:33What do you want to do now?
- 6:35And I'm like, well, I don't know.
- 6:36And he's like, well, come work for me.
- 6:38So I went to go work for him in the his life insurance, I'm sorry, his health insurance
- 6:45division.
- 6:46So group health insurance, helping companies shop their group health insurance.
- 6:52Right.
- 6:53And that was my first exposure to clients, account management, having to work a job,
- 6:59right, type of environment.
- 7:01But he took really great care of me.
- 7:03And I learned by watching him and he was really the kind of the first imprint of what a business
- 7:10owner entrepreneur looked in my life, looked like in my life.
- 7:14And then around that time, my best friend had started in the recruiting industry.
- 7:21And one day we had a conversation.
- 7:23He said, Rob, I'm thinking of leaving the company that I'm at to go start a recruiting
- 7:28company, placing salespeople for technology companies.
- 7:34And I remember just saying, if you start that, I'll join you.
- 7:38Right.
- 7:39I'll join you.
- 7:40Like I was working with, I get it would be the opportunity to work with my best friend.
- 7:43You didn't have anything.
- 7:44But you were in the scenario around that conversation.
- 7:49You obviously remember the conversation.
- 7:50Yeah.
- 7:51Well, there's we were meeting it like a Panera or something like that, right?
- 7:55It was it was like a little coffee shop.
- 7:58I call those why not today moments like you.
- 8:00It's a pivotal moment in your life that totally changed trajectory.
- 8:03And you remember where you were.
- 8:05Oh, you just, I just remember they don't even exist anymore.
- 8:07Oh, it was like a Boston market.
- 8:11Boston market.
- 8:12Yeah.
- 8:13Right.
- 8:14One of those.
- 8:15Yeah.
- 8:16Okay.
- 8:17There was a Boston market and it just came to me.
- 8:18Right.
- 8:19And I remember having the conversation and I caught him off guard a little bit because,
- 8:22you know, he didn't have any intention to have a business partner.
- 8:25And here I am asking him to be a business partner in a business.
- 8:28I have no idea how to run.
- 8:30Right.
- 8:31And I have no experience in business at any point or they always work for somebody.
- 8:35What's that?
- 8:36Did your parents were their entrepreneurs or do they always know for this, for this thing
- 8:40from entrepreneurs, you know, they, they were my mom's an artist, which, you know, I think
- 8:46that's probably a very entrepreneurial rate.
- 8:48My mom was an artist and she do are very creative.
- 8:51My dad worked for the State Department.
- 8:55But from the, from the perspective that they were nomads, right, like that's very entrepreneurial,
- 9:01like you move every two or three years and you've got to set up shop and you've got to
- 9:05make friends and, and everywhere we went, we would how like a home was a big deal.
- 9:12Right.
- 9:13We'd have to go find a house.
- 9:14We'd have to make it a home, live in there for two or three years.
- 9:18So like from that perspective, they were, I mean, I remember from an early age, my mom
- 9:24and dad having us work on houses and most of them were like rentals.
- 9:29We would always leave the rental in better condition that we got it.
- 9:33Right.
- 9:34Because you know, the government kind of paid for your housing everywhere.
- 9:37All right.
- 9:38So you went from, so you have, you're going to join your friend.
- 9:42Did you quit your job right away or did you?
- 9:44Pretty much quit my job.
- 9:45I remember when I had to go into this mentor who I love in a door, I was at his house,
- 9:50like I would get to his house at 430 in the morning.
- 9:52Like this was the imprint hardcore, get to his house at 430 in the morning.
- 9:55I'd work out with him from 430 to 530.
- 9:58I remember lifting and I said, you know, I, you know, I have something to tell you.
- 10:04I feel really bad about it, but I, I, I'm going to leave and I'm going to go start this
- 10:09business.
- 10:10And he said, well, because you're going to go start your business, your own business,
- 10:13don't be, don't feel bad about it.
- 10:14Right.
- 10:15Just go out and make it happen kind of thing.
- 10:17Another one.
- 10:18You remember where you were, what you're doing?
- 10:20Oh, 100% 100%.
- 10:23And so, so we did, we went out, we started this business without any training, any clue,
- 10:30any mentorship, any, anything, but we didn't have a lot of, you know, we weren't married.
- 10:35We didn't have kids.
- 10:36We didn't have any responsibility.
- 10:37And we worked out of a one bedroom, his, his one bedroom room in a little townhouse
- 10:43in Maryfield.
- 10:44He lived with two other girls.
- 10:46One had the basement.
- 10:48And had one of the bedrooms upstairs and he had the other bedroom and we had a fax machine
- 10:53and that was our house.
- 10:54Wow.
- 10:55Amazing where we start and where we finish are so different.
- 10:59Yeah, that was our office.
- 11:00Great.
- 11:01Right.
- 11:02So then how'd you get into the real estate world?
- 11:05Well, I was in that, I ran that business with him through the dot com boom bust and
- 11:10all the way to 2005.
- 11:11Right.
- 11:12So for seven years, I did that.
- 11:14We were very, it was a very successful business.
- 11:17It's still operational today.
- 11:19It's called CMI career management incorporated.
- 11:23He's done, done a phenomenal job.
- 11:25But there was something fundamentally flawed in that business that I didn't love.
- 11:30Every month you started zero, just like, just like agents do, right?
- 11:34Like you're only as good as your next placement.
- 11:38And so what happened was I didn't like that idea.
- 11:40I was like, wouldn't it be nice if I did something one time and got paid forever?
- 11:45So pretty early on, I started buying one piece of real estate a year.
- 11:50And I bought a townhouse right next to the office.
- 11:53Like, you know how he, I said that we ran that business out of his, like a townhouse
- 11:57that he rented.
- 11:58I bought the house like three doors down was an end unit townhouse in Maryfield.
- 12:04I house hacked it.
- 12:05So I lived in the basement and I rented out the rooms and my roommates paid 90% of my
- 12:11mortgage and I was like, this, I want to do more.
- 12:15I want to do this.
- 12:16And so every year I bought a, you know, I bought another house.
- 12:21We went through the dot com crash.
- 12:24So I realized I learned during that time what it was like to make a lot of money and then
- 12:29make no money at all.
- 12:30And by that time, yeah, by that time, I, I bought a single family hope in McLean on
- 12:39a quarter acre lot.
- 12:41My wife was pregnant, whether baby girl and 2002, the year she was born, remember we had
- 12:489 11 2001, the, the, the tech market was imploding.
- 12:53My 2002 was like literally like somebody turned off the spicket, right?
- 12:58Somebody turned off the spicket to, to that business.
- 13:03And we worked so hard to bring that business back.
- 13:06I grinded in that business all through 2002, 2003, 2004.
- 13:12And all along I kept buying real estate and that's what kind of kept us alive to be honest
- 13:16with you, Leslie, like if I needed an additional 60 or $70,000, I'd sell an asset or I'd sell
- 13:23a property and it would fill the hole that I was experiencing my, in that other business.
- 13:31And so by 05, I was, I had fallen in love with real estate and I just turned to my business
- 13:37partner and said, Hey, I'm still productive, but my brain is not here any longer.
- 13:43Why me out?
- 13:44And we worked out an arrangement, which was pennies on the dollar, right?
- 13:48I didn't really didn't make any money on that sale, but it was okay.
- 13:52I was off to my next adventure.
- 13:56And you know, he was my best friend then and my best friend today.
- 13:59I picked up all your lessons, hopefully on the way and yeah, it was great.
- 14:02It's great.
- 14:03I learned how to sell.
- 14:04I learned how to sell in that business.
- 14:05Awesome.
- 14:06And probably you learned more how to sell when things were not good.
- 14:09Yeah, I learned, I learned how to create predictable income in my life as a self-employed
- 14:15person through activity and tracking data, which then translated into my, all my other
- 14:23businesses.
- 14:24Right.
- 14:25All right.
- 14:26So how did you, to your buy that properties, how'd you get into the being?
- 14:28I know the story, but share the story, how'd you get into being a real estate agent and
- 14:32then all the things you've done since?
- 14:34Sure.
- 14:35So I started on the investment side and what happened was by, like the first six, the last
- 14:41six months of O five was really kind of like my learning phase.
- 14:43I decided to go full time as an investor, but it was, I almost called that like my therapy
- 14:48phase.
- 14:49Like I was driving around looking at real estate, just kind of getting all of this like
- 14:53or Brit in an office out of my system and like driving through the mountains and looking
- 14:58at real estate because I was buying property in Cumberland, Maryland.
- 15:01That's about two hours away from where we live today.
- 15:04And and in the O six and O seven, I think my wife, between those two years, we bought
- 15:10like 60 properties and we, we bought 60, we fixed them up.
- 15:15We sold them to investors turnkey.
- 15:17And before we knew it, we had 300 properties under management, managing third party.
- 15:21Like, you know, I'd say maybe like 10% of those were ours, but then the other, the other,
- 15:27you know, the others were with our other investors.
- 15:29So that was like my learning phase was like getting a PhD and like what not to do.
- 15:33We made a ton of mistakes.
- 15:35We did a lot of stuff, right?
- 15:36We did a lot of stuff wrong.
- 15:37But I remember in O seven, I turned to my wife and I said, you know, I don't know for making
- 15:43money.
- 15:44I don't know for losing money.
- 15:45Like I, like I, I didn't have a handle on our finances super well because every time
- 15:50I'd sell something, I was taking the money to go buy something else.
- 15:54And I didn't know how to silo my money.
- 15:56I didn't know how to pay myself first.
- 15:58Right.
- 15:59There was a lot of like things I didn't know how to do, but I did know how to create revenue.
- 16:04Right.
- 16:05So there's a difference between creating revenue and creating profit.
- 16:07Right.
- 16:08And, and so I remember thinking, well, I got my license purely as a way to get referral
- 16:15fees because an agent legally cannot pay you a referral unless you're licensed.
- 16:20And so that I think it was a book by the end of O seven, I had made something like $20,000
- 16:27or $30,000 in referral fees.
- 16:29And I was like, wow, that's a lot of money on referrals that I've given out to other
- 16:34agents.
- 16:35What if I just start doing some of those deals?
- 16:37And because I had built up such a knowledge base on how to fix an asset and how to make
- 16:42an asset more valuable and how to price an asset and how to position it to get the most
- 16:47money out from the sale.
- 16:49I felt like I had this unique skill set to help sellers make more money from their properties.
- 16:55And I still remember one of the first listings I ever had was a friend of mine.
- 16:59I was for 1.7 million in Arlington.
- 17:03There was a luxury agent that had failed to sell it the first time.
- 17:06Remember in O seven, like the market started sliding a bit.
- 17:09I ran the analysis and I looked at how they positioned it.
- 17:16And I sold it 30 days later.
- 17:18I made a really big commission.
- 17:20I got to work with a friend of mine.
- 17:21I got to sell luxury real estate and I didn't have to travel two hours to do it.
- 17:26And I remember thinking, oh, I need to do more of this because my original intent of
- 17:32getting into investing was not to create more earned income, was to buy rental properties.
- 17:36So I realized that I could create a cash machine, an agent machine, like being a fix and flipper
- 17:43or a wholesaler or an agent.
- 17:45It's all the same business, it's just, you're doing a service and you're getting paid.
- 17:50The true wealth comes from buying assets and owning those over time or building a business
- 17:54that becomes an asset.
- 17:56And so I said, well, what if I reduce my risk?
- 18:00We were about to enter into 2008, which was crazy.
- 18:03What if I reduce my risk?
- 18:05And I just focused more on the agent business.
- 18:09And that a year in 2008, even though I said that, everything was 50% off, if you remember
- 18:16in 08, right?
- 18:17Like you'd drive every sign in the yard was a foreclosure, short sale.
- 18:20So I just started dollar cost averaging rentals, like I would buy one a month and none of it
- 18:27was with my own money, by the way.
- 18:29I had developed relationships and friendships with people that had some money.
- 18:33And so I did the work, they put up the money and we just accumulated a portfolio properties,
- 18:40which we still own today, which are all paid for free and clear.
- 18:43And I look back and said, man, that was the smartest thing I've ever done.
- 18:46And I didn't do enough of it.
- 18:47I should have done more, right?
- 18:49But I'm blessed for what we did do.
- 18:52But during the course of that, I started working with a lot more builders and investors and
- 18:57developers and playing the agent game as an agent that just knew a lot about investments.
- 19:04And I fell in love with the agent game and realized that I could build a business as
- 19:07an agent that is, I could run it like a business as opposed to like a self-employed agent.
- 19:15Most agents you meet are just do it yourself first, when really, if you build it like a
- 19:22business, it can operate with a mission, vision, values, belief system, and it can operate
- 19:28like a business.
- 19:29And so for the next 10 years after that, from 2007, really, to 2017, I was what you would
- 19:38call in, or maybe 2016, I was an owner operator.
- 19:43So I would both sell and be the owner.
- 19:47And by around 2018, I learned how to scale out of it as an owner, I mean, as a producer
- 19:54and operated just like an owner.
- 19:57And I realized that I could actually open up other offices.
- 20:01And so since 2018, today has really just been an evolution of me opening up offices.
- 20:09All that are all what I would, other teams, right?
- 20:13But not just teams, like not just real estate teams, but mortgage, right?
- 20:19Title, property management, construction.
- 20:25So you might have seen some of our construction companies around.
- 20:28You know the story of Bro Vineyards?
- 20:32I do not.
- 20:33All Bro.
- 20:34Very similar.
- 20:35So Paul Bro owns or own real estate company in Outer Banks.
- 20:40I remember the one that was called, but he kind of like you.
- 20:44He was like, all right, I'm paying all these people to change locks.
- 20:46I might as well buy a locks company.
- 20:49I'm paying people to fix air conditioning.
- 20:52I might as well buy an air conditioning business.
- 20:55Yeah.
- 20:56Start buying up all these companies to complement his business.
- 20:59Came in this area to buy some property in the country and found out he had grapevines
- 21:06on there and made into a great winery.
- 21:10Really?
- 21:11Yeah.
- 21:12Kind of cool story.
- 21:13That's a cool story.
- 21:14Yeah.
- 21:15So that's what we've done is created a vertically integrated business.
- 21:19Awesome.
- 21:20And you know that I run this investment network called Grid, right?
- 21:23I'm wrapping my Grid shirt today.
- 21:26And Grid was just my way of talking shop with real estate entrepreneurs because many of
- 21:32them were construction people and investors and agents that all wanted to learn the game
- 21:37of real estate investing.
- 21:40And that little, you know, I still remember my first meeting had five people in it.
- 21:46Today we have 40,000 Grid members across the country.
- 21:51We have 40 locations that are led by other leaders, right, that host meetups that all
- 21:59pay us a licensing fee for our playbook because what I discovered was that that model was
- 22:05actually a lead generation tool for all of our businesses.
- 22:10And it implements the go giver philosophy if you're familiar with that.
- 22:16You know, VRK, which is my other business, operates on the go give philosophy.
- 22:22Yeah.
- 22:23The whole company started on that.
- 22:25Yeah.
- 22:26And I built my entire business on the go giver philosophy.
- 22:31And I realized, oh, wow, this is a really, one, I have fun doing it.
- 22:36I love doing it, right?
- 22:39And two, it's good for business.
- 22:42And you create social currency.
- 22:45And I've built unbelievable relationships with people.
- 22:49Just hosting these months, like I host one monthly event.
- 22:53And it's all like there's typically a topic of some kind of investment topic that we discuss.
- 23:01And it's great.
- 23:02And you know what I love about what you do is, yes, it's for real estate and around
- 23:06the real estate world, but it's just business, any kind of business will work.
- 23:12And I've gained a lot of knowledge from what you've done.
- 23:15And I'm going to, I'm still following you.
- 23:17And one of the reasons I wanted to do the podcast.
- 23:19And I say, you know, I did this podcast for selfish reasons because I'm getting so much
- 23:23expertise and training and coaching and learning.
- 23:27And then how can we leverage together and run together?
- 23:30Like our businesses are completely different, but they complement each other.
- 23:33I was mentioning somebody else that I'm going to have on the podcast, but I met another
- 23:37real estate agent and she wrote a book about her success principles.
- 23:41And I'm like, does it relate to other companies, other businesses?
- 23:43Like, I don't know.
- 23:45And sure it does.
- 23:46I mean, business is business and it's sales is sales and it's people and it's building
- 23:51those relationships and as you said, that go give philosophy is just so important.
- 23:57And when we hold everything so tight and are so competitive, like there is enough business
- 24:01out there.
- 24:02100%.
- 24:03You know, what's interesting, I'm no longer with Keller Williams, but I was with Keller
- 24:07Williams for 17 years.
- 24:10And you know, I moved to a cloud based brokerage.
- 24:13I believe that's kind of where the business is going.
- 24:15I'm with the EXP.
- 24:18But I give a lot of, a lot of our growth really because of Gary Keller, right?
- 24:25And he wrote the book, the millionaire real estate agent book.
- 24:29And the one thing which I'm reading right now.
- 24:31And he wrote, he wrote the one thing and like Gary is like amazing, right?
- 24:35He's just amazing.
- 24:37And I remember when I read that book, Leslie, I was not an agent.
- 24:42I was an investor that was seeking a model.
- 24:45I was seeking a model.
- 24:46And remember when I read the book, I was like, Oh my God, this is not a book about being
- 24:50a real estate agent.
- 24:52This is a book for any service based business.
- 24:56And I could have taken the word real estate agent out and plugged in recruiter.
- 25:00And that was my big, aha.
- 25:01Right.
- 25:02I was like, Oh, here's this guy that gives a model for how to build and scale a business.
- 25:11He just happened to, you know, focus on agents, but it could be applied to any service based
- 25:15business.
- 25:16Yeah, absolutely.
- 25:17And I'm, as I said, I'm reading his book.
- 25:18The one thing I'm going to have to get that book next, but yeah, my sister in law is with
- 25:23a Kella Williams team.
- 25:24And she was like, she went, went to the one event.
- 25:27She's like, I went and drank the Kool-Aid and she's like, you would be so good at this.
- 25:30And everybody I talked to is like, you'd be a great agent.
- 25:33I'm like, no, that's not my love, but I can take everything you guys are doing and apply
- 25:37it to my business and growing to support people and growing their businesses.
- 25:42And kind of the turn that I'm taking is starting doing some coaching.
- 25:48And the word I keep hearing is overwhelmed.
- 25:52I went to a networking event last night and probably every other person said overwhelmed.
- 25:56And so I think as business owners, we can get overwhelmed and it's lonely.
- 26:02And how do you manage your time?
- 26:03How do you manage yourself?
- 26:04How do you manage your business?
- 26:05And that's one of the questions I asked you, like, okay, you got a million things going
- 26:08on.
- 26:09How are you getting all that done?
- 26:12Well, I get it that like the couple of things I've learned.
- 26:16Nobody succeeds alone.
- 26:17You have to work through people, but there's typically one or two numbers in a business
- 26:21that drives the economic profitability of that business.
- 26:26I learned what that was in my business, in my agent business.
- 26:31And so I managed to that number and I coach and consult my agents and my leaders on their
- 26:39one thing number.
- 26:41Right?
- 26:42And I helped them learn how to get to that one thing number.
- 26:46And then I got very good at delegation.
- 26:49I realized that there were certain activities that I could do that the dollar per hour was
- 26:56extremely high and everything else that I just needed to outsource it.
- 27:01And Dan Martell, who wrote a book called, Buy Back Your Time, it's a great book, by
- 27:07the way.
- 27:09You said 80% of somebody doing it as good as you is 100% awesome.
- 27:14And I love that because it's so true because everybody is always like, I could do it better.
- 27:17I could do it faster.
- 27:18I'm like, no, you cannot multiply.
- 27:20The only way to grow something big is to multiply yourself.
- 27:22And the only way you can multiply yourself is by finding great people and training and
- 27:27developing them and to help them reach their goals.
- 27:30That's all this is.
- 27:31Yeah.
- 27:32Have you read Who Not How?
- 27:34My favorite book in the last decade.
- 27:37Okay.
- 27:38Yeah.
- 27:39I just read it and listened to it.
- 27:41And I'm like, we need to get things off our plates.
- 27:45Kind of the analogy I'm using is we're all at the same time spinning plates, throwing
- 27:50balls in the air and wearing too many hats.
- 27:52You said you're only just one decision away from changing your life, right?
- 27:56You're only one relationship away.
- 27:58That's how I've always thought about it from changing your life.
- 28:01Like one, typically if you have too much stress, I remember Gary Keller would say this.
- 28:05He would say, if you have a lot of stress going on in your world, there's typically a
- 28:11who that's missing.
- 28:13You need a who in an area that's causing you stress.
- 28:19And so you have to then ask yourself the question, not how am I going to do this?
- 28:23It's who is going to do this, right?
- 28:26So true.
- 28:27I wear a starfish necklace a lot because the story is starfish.
- 28:30Do you know the story?
- 28:31Yes, I saved that one.
- 28:33Okay.
- 28:34It matters to that one.
- 28:35I feel like, all right, who's that person's going to move the needle for you?
- 28:38Who's that person you're going to randomly meet?
- 28:40You know, like somebody saying years ago, you need to meet Rob.
- 28:43Rob, I'm like, okay, I'll meet him.
- 28:45And, you know, and now kind of connected and definitely.
- 28:48Yeah, your only one.
- 28:49Yeah, to me, I think relationships take you to places that money never can.
- 28:53Absolutely.
- 28:54And so, you know, it's interesting.
- 28:58I love that.
- 28:59I love to think that I, like, I stole that from somebody and so, but it's so true.
- 29:04It resonates with me, right?
- 29:07And I forget his name.
- 29:08I want to give him credit, but he's so, like, it was so good that it has always stayed with
- 29:12me because, you know, I'll give you an example.
- 29:16I have been texting and calling my CEO today, right?
- 29:21So it's a publicly traded real estate company.
- 29:28I just happened to have made a relationship with this particular gentleman when he was
- 29:3525 and I was 33 and now he's the CEO of a company and he's unbelievable.
- 29:42And it's great.
- 29:43It's just like, you never know where these relationships end up.
- 29:45He was just the real estate agent at the time.
- 29:47You know, I'm firm believer in that and I've always reached up and ask, you know, my dad
- 29:52always taught me the worst thing somebody can say is no.
- 29:55And so I've reached out to somebody on the podcast that I saw on CBS this morning.
- 29:59I'm actually, this is a cool story.
- 30:00I'm going to a nationals game with somebody who is this week on Friday.
- 30:04He has a nonprofit and his son has a goal of throwing out a ball at every major league
- 30:09game.
- 30:10And he's from Utah and he's coming here to the national.
- 30:13So I invited me and my sister to go to a game, like because I asked.
- 30:16Yeah.
- 30:17I asked and got to reach out and people in positions that are higher than us or CEOs
- 30:24or top people, or even, you know, when you're just starting, you know, build those relationships
- 30:29and you just never know where somebody's going to end up and people are willing to help.
- 30:34Yeah.
- 30:35It was interesting that the gentleman, my first mentor that I talked to you about Alan,
- 30:42the thing that I remember the most, the, what stuck with me said, kid, if you want something
- 30:48in life, you got to ask for it.
- 30:50So true.
- 30:51I was like, okay.
- 30:52I know people want to serve.
- 30:54I'm reading another book and I don't know if you've read the breakthrough code.
- 30:57Really good one.
- 30:58But it's just a story of this young man not doing too well and somebody's mentoring him.
- 31:04But everybody in the book that he meets, that's this mentor, who hooks him up with the doctor,
- 31:09everybody asks, how can I serve you?
- 31:11Yeah.
- 31:12Yeah, that's great.
- 31:13You know, it may take a little of your time, but giving you get so much back and somebody
- 31:18else is going to give to you and it all works out.
- 31:20It does.
- 31:21Yeah.
- 31:22Yeah.
- 31:23Well, we could talk forever and ever, but I try to keep these around 30 minutes.
- 31:26So how, Rob, would you encourage somebody else to say why not today to start a business?
- 31:31I know when we talked the other day or whenever we talked, you talked about a neighbor that
- 31:35wanted to do a business, you're like, just go start the LLC now.
- 31:39Like, don't wait.
- 31:40Do it today.
- 31:41Yeah.
- 31:42Or somebody else.
- 31:43I think that whenever you have a thought or an inkling or suspicion or a hunch or like
- 31:52that is the universe telling you like you need to explore that.
- 31:55That's that itch.
- 31:56You need to scratch.
- 31:57And the way to actually do it is by just taking action on it.
- 32:02And you know, I really believe that if you're paying attention that the world is telling
- 32:10you what the next step should be and you just need to take it, but so many people started
- 32:16over analyzing it and start tearing it down and why won't it work?
- 32:22And I always tell my little sister, my sister's a thinker, right?
- 32:27And I always tell her, you know, one of the things that I, I think the reason why I've
- 32:32been able to build things is because I don't overthink them.
- 32:36I just do it and I make lots of mistakes and I'm okay with making mistakes because that's
- 32:42how you actually learn.
- 32:44So you got, you got to be okay with making mistakes.
- 32:47Don't worry about being foolish.
- 32:49I've made a thousand.
- 32:50Like the only way to truly learn is to make a mistake.
- 32:54And that's what I say to with that thing.
- 32:56We were, I was just on a podcast earlier, we were talking about, you know, that thing
- 33:00that keeps you up at night or that people keep saying, you should do this.
- 33:03I mean, it's like somebody's telling you, do these things, you know, don't sit on it.
- 33:09And that's when you have those why not today moments.
- 33:11Remember where you were.
- 33:12It's like, all right, I need to do this and don't wait.
- 33:16And nobody, none of us start here and finish here.
- 33:20We finish all over here.
- 33:22And you know, you and I are both growing and changing and expanding businesses and who
- 33:26knows where we're going to end up.
- 33:27Oh yeah.
- 33:28And by the way, I think, I think, and I've always gotten the sense about this from you.
- 33:35Right.
- 33:36Like when you actually just enjoy it, you realize you enjoy the game that like what is retirement
- 33:42actually mean?
- 33:43Because some people would always be like, why do you work so hard?
- 33:45What do you do?
- 33:46Like, oh my God, you're so ambitious.
- 33:47And I'm like, you know, I just wake up and I have fun doing what I'm doing.
- 33:52It feels like a game I learned every day.
- 33:56I figure out what works, what doesn't work.
- 33:58I have goals.
- 33:59I know how to win the game.
- 34:00I know how to lose.
- 34:01Right.
- 34:02Like there's like certain, like I've, I've got a map that I've kind of decided like
- 34:06that I've, it's a way I teach agents to figure out like how do you actually win different
- 34:11levels of the game?
- 34:14But you never stop playing the game.
- 34:16It's infinite.
- 34:17Right.
- 34:18There's just an, there's an unlocking of the next level.
- 34:20And I think that that's business owners are always just striving to unlock that next level.
- 34:29And that is part of the fun.
- 34:31It is.
- 34:32And it's, we gotta enjoy life.
- 34:34We are not promised tomorrow.
- 34:36And I say it over and over again that you gotta love what you're doing.
- 34:40And it, as they say, it doesn't feel like you're working, but to, yeah, love what you're
- 34:47doing.
- 34:48And I was on a leadership call a couple of months ago and it's just broke my heart.
- 34:51And I keep talking about it.
- 34:52There are people that work for the government, which we know a lot of people and they literally
- 34:56have countdown clocks on their desks to house in.
- 34:59Oh my God.
- 35:00And that just broke my heart.
- 35:02And then another young lady I talked to her first job out of college, she hated it.
- 35:07And I'm like, get another job.
- 35:08She goes, you're not supposed to like your job.
- 35:10That's what her parents told her their parents just work to retire.
- 35:14And I'm like, oh my gosh, I'm going to like, it's a prison sentence where people don't
- 35:17understand that's a prison sentence.
- 35:19And people ask you that when I quit my job house, was that scary?
- 35:23I'm like, it's a lot more scary to me to work for somebody that can pull the rug out from
- 35:28you in two seconds and you have no control.
- 35:30Like I have control and I can enjoy my life and I'm living my life.
- 35:34I don't know desire to retire.
- 35:35I'd be bored to tears.
- 35:37You know, it's interesting that that's where values kind of come into place.
- 35:39Right.
- 35:40Some people really value security, right?
- 35:44But I always valued freedom.
- 35:46And I was like, I was, I was like, what price would I pay to be free?
- 35:52Like any price, right?
- 35:55Whatever I need to do with freedom and flexibility.
- 35:57I don't even like to be told to do what to do by myself.
- 36:01Like I can't mine Mondays and Fridays and Tuesdays.
- 36:04They're all different.
- 36:05People like, tell me your schedule.
- 36:06I'm like, it's all over the place because I'm, that's how I designed my life.
- 36:10I could not do the same thing every day.
- 36:13And I need that freedom and flexibility.
- 36:15Well, I, you know, I'm a little opposite.
- 36:19My day is super scheduled because I kind of, I learned that discipline equals freedom.
- 36:25Meaning like if I could be very disciplined, if I could be very disciplined at some key
- 36:30activities, then I had the ability to be, to have freedom in all other areas of my life.
- 36:37But I had to be really disciplined around some key things.
- 36:41Yeah.
- 36:42That's the habit I need to get back into.
- 36:45Shifting and changing and trying to do these new things.
- 36:47So, well, as I said, we can go on and on forever, but I always try to tie this back to my dad.
- 36:53And did you ever meet my dad?
- 36:55I never, but he's a legend.
- 36:57I've heard so much about your dad.
- 36:58He is a legend, but so the things that kind of connected or where you live now is we lived
- 37:06in the opposite one.
- 37:07We lived in Maple Ridge when I first.
- 37:09Oh, wow.
- 37:10Preston.
- 37:11That's cool.
- 37:12And then talking about how your dad was instrumental and you get coming up with your business name.
- 37:18And I think that is a lot.
- 37:21My dad, he was, you know, I think we have that connection.
- 37:23Our dads, even though your dad was an entrepreneur, which mine was that, you know, led by your
- 37:27dad and he gave you permission to do what you wanted.
- 37:31Actually, I got to tell you that right there.
- 37:33You just nailed it.
- 37:34My dad, when I think about my dad, he never imposed his will or like goals.
- 37:42Like he didn't, he had to put that pressure on me.
- 37:43He let me be me, right?
- 37:45You know, it's so funny because I remember, you know, you know, my dad's a diplomat.
- 37:51He was consul general for the U.S., right?
- 37:53It's like a position down from the ambassador and people are like, and you're just a real
- 37:55estate agent.
- 37:56And I was like, yeah, I make a hell of a lot more money than my dad ever made, right?
- 38:02But I, but he gave me permission to be me.
- 38:05Like that was my, like my, he let me be an entrepreneur.
- 38:08He let me be a business owner.
- 38:10And he, and, and once he saw what I gravitated towards, he just kind of encouraged it, right?
- 38:17And I think it's a, it was a big gift.
- 38:19Like he never expected me to be the next, you know, whatever political position out
- 38:26there.
- 38:27It's like, shoot me.
- 38:28I interviewed my brother for my second and first anniversary and he's five years younger
- 38:33than me.
- 38:34He was a fourth kid.
- 38:35I was at first.
- 38:36And so it's interesting how we all see our lives differently.
- 38:38Oh yeah.
- 38:39My dad, in my eyes, you know, if you came out with an A or a B or a C, you know, he let
- 38:45you be you, you know, and some, my brother, I don't think respect is much the freedom
- 38:50we have.
- 38:51Interesting.
- 38:52Is he young?
- 38:53You said he's younger.
- 38:54Younger.
- 38:55And he was the fourth kid out of six, a middle, but you know, there's a whole analysis.
- 39:01But yeah, my dad just let us be who we wanted to be.
- 39:05And it's interesting when I started my Mary Kay career, it was right after I finished
- 39:08my MBA.
- 39:09He didn't say anything.
- 39:10He just let me do what I wanted to do.
- 39:13When I got my first Mary Kay car, he told my then senior mentor, it's like, yeah, Leslie
- 39:19has changed a lot.
- 39:20Like who would have known?
- 39:21So I kind of questioned what she was doing, but I let her do it.
- 39:26That's a blessing.
- 39:28And I get that, oh, she's just a Mary Kay director.
- 39:30I'm like, yeah, just a Mary Kay director.
- 39:32Yeah.
- 39:33Yeah.
- 39:34Happy.
- 39:35Yeah.
- 39:36Happy doing what we do.
- 39:37And enjoying our lives, right?
- 39:39Like, because we, because we actually had people who didn't place their expectations
- 39:43on us of what we should or shouldn't be, right?
- 39:46And that's a blessing.
- 39:47And I think the other thing my dad taught and I didn't catch it right away, but did later
- 39:51years later is get back to me and get involved.
- 39:55And yes, run that too.
- 39:56And you know what?
- 39:57It comes back to bless you over and over and over again.
- 40:00You know, just a quick little side.
- 40:02I know you're trying to wrap up, but my sister, who's four years younger than me, has also
- 40:07commented on the fact that she wished that there had been a little bit more discipline.
- 40:11Right.
- 40:12Not that my dad, like I, we call my dad the general, by the way, my dad's the general,
- 40:15right?
- 40:16He's all disciplined, but, you know, my dad was all disciplined.
- 40:20I mean, we were in bed by like eight 30 in the morning, but not that he disciplined us.
- 40:24He just like ran a very tight ship.
- 40:27But he also, he just had a couple of rules, right?
- 40:30It's like early to read, early to bed or early to rise makes man healthy, wealthy and wise.
- 40:35Like he literally like put that in my brain.
- 40:39You know, do, do what you're saying you're going to do.
- 40:43And he was a thinker.
- 40:44He was always like, he, he wasn't, he wouldn't allow us to do like a lot of like, there was
- 40:51like, it was hard to get permission to go out and do things, right?
- 40:55So because we, we, you know, we're typically in very scary countries for the most part,
- 41:01right?
- 41:03But what she wanted was maybe somebody that was going to see her talents and then push
- 41:09her shirt in those areas of talents, which my parent, you know, which, you know, they
- 41:14didn't do.
- 41:16And I was like, you know, and I, I did athletics in college and it didn't matter to me whether
- 41:22they pushed me or not, because it's what I wanted to do.
- 41:24So I was like, why would it matter if, if they were pushing you to do it?
- 41:27Like you're going to want to do it yourself.
- 41:30But it is an interesting dynamic because she does have a different world of you being four
- 41:35years younger than me.
- 41:36And so we have sometimes different, different recollection of our life.
- 41:40I have two younger sisters that are 16 and 18 years younger and, you know, whole different
- 41:45family, same parents, but, you know, different recollection.
- 41:49Different, different.
- 41:50Yeah.
- 41:51My dad, I think had high expectations, but he let us do it.
- 41:54But I remember we weren't always, we pushed the envelope, which he did, but he would,
- 42:04we had many parties, let's put it that way at the house.
- 42:07And in our member one time we had one of those parties and we didn't do something we were
- 42:12supposed to and we had that sit down.
- 42:14We didn't get grounded.
- 42:16We didn't have, we didn't have phones take away, but none of that's happened.
- 42:19But he had it, would sit down and have this conversation with us.
- 42:22You know, I'm disappointed in you.
- 42:24And I remember one instance we were sitting there and my sister had a friend that got
- 42:28grounded all the time.
- 42:30And my dad's like, would you rather be grounded or have these conversations?
- 42:33He's like, grounded all day long.
- 42:36Like this was rough, but yeah, he had high expectations.
- 42:39And it's interesting, you know, what we learned from our parents and yeah, that's why I love
- 42:44doing the podcast and referencing my dad and people knew he was and he made people think
- 42:52and he asked lots of questions and he was a big thinker.
- 42:56Like I have people that say he thought way ahead of where even are today.
- 43:01That's awesome.
- 43:02And I'm very creative like both of us.
- 43:03So it sounds amazing.
- 43:04Yes.
- 43:05Well, thank you again for being here and thank you everybody for joining us on this inspiring
- 43:10story.
- 43:11Remember, every day is an opportunity to take actions, chase your dreams and make a difference.
- 43:15So why not today?
- 43:16And you can find out everything you want about the why not today podcast at whynottodaypodcast.com.
- 43:22I'm adding some new things.
- 43:24We have a why not today's connects lunch in once a month in rest in Virginia if you're
- 43:28local, but then I'm also starting some coaching in some courses to help people to have given
- 43:34permission to start and to help with that over around overwhelm.
- 43:38So I'm going to share all Rob's contact information in the show notes.
- 43:41So again, thank you for joining us and make sure you share the podcast, like the podcast,
- 43:46tell your friends about it and follow us at why not today and remember say why not today.
- 43:51But thanks Rob.
- 43:52Thank you.