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Servant Leadership is Broken · Break The Leadership Script

• 0:00
  SPEAKER_01: Welcome to Void and Leadership Script.
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• 0:37
  SPEAKER_01: With your hosts, Alex Rebus and Mark Noon, let's break the leadership script.
• 0:43
  SPEAKER_01: Welcome to Breaking the Leadership Script.
• 0:46
  SPEAKER_01: I am your co-host Mark Noon, along with my partner.
• 0:48
  SPEAKER_00: Alex Revis.
• 0:49
  SPEAKER_00: Hey, good morning.
• 0:50
  SPEAKER_00: Morning, sir.
• 0:51
  SPEAKER_01: Doing all right?
• 0:51
  SPEAKER_00: Yes, sir.
• 0:52
  SPEAKER_00: Doing good.
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• 0:54
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• 0:57
  SPEAKER_01: This is number number five for us.
• 1:01
  SPEAKER_01: Number 10, we get to number 10.
• 1:02
  SPEAKER_01: We're actually going to do a breakdown and kind of come back to a lot of episodes.
• 1:05
  SPEAKER_01: So if you miss something, episode 10 coming up in several weeks is going to be sort of a recap.
• 1:10
  SPEAKER_01: And probably every 10 episodes, we'll do a recap of some of the things that we've gotten feedback from the audience, as well as things that you and I have maybe wanted to add in that got missed in a certain broadcast.
• 1:20
  SPEAKER_01: We're going to talk about our favorite topics that we've covered and ones that were a little more difficult.
• 1:24
  SPEAKER_01: So, but today we are talking about servant leadership.
• 1:29
  SPEAKER_01: It's a word that people use a lot.
• 1:32
  SPEAKER_01: To me, I look at those words and I think they're overused.
• 1:35
  SPEAKER_01: That's just my mentality when it comes to things you audience already knows.
• 1:39
  SPEAKER_01: I'm not big into cliches.
• 1:40
  SPEAKER_01: So that term servant leadership, and and we said this for the title, servant leadership is broken.
• 1:46
  SPEAKER_01: What does that mean?
• 1:48
  SPEAKER_00: I think it means that like you said in the in the intro, we have this idea of what servant leadership is, but I think what we pictured it was going to do has not worked the way we wanted it to be.
• 2:01
  SPEAKER_01: Where did the term come from?
• 2:03
  SPEAKER_01: That's what I haven't even I haven't researched it, so I don't know.
• 2:05
  SPEAKER_00: I don't know either.
• 2:06
  SPEAKER_01: Yeah, I it just became this this term, sir, and it sounds really um authentic, right?
• 2:12
  SPEAKER_01: It sounds humble, it sounds like the right thing to do.
• 2:15
  SPEAKER_01: And I don't think there's anything wrong with the concept.
• 2:18
  SPEAKER_01: You know, we talked last week or the week before about you know um uh leaders eat last and that book by Simon Sennick.
• 2:24
  SPEAKER_01: And it's not a bad idea.
• 2:27
  SPEAKER_01: But what goes wrong with it and why it seems to be broken is what we're gonna cover today.
• 2:32
  SPEAKER_01: Servant leadership is broken.
• 2:34
  SPEAKER_01: So okay.
• 2:36
  SPEAKER_01: Everyone wants to be a servant leader until people treat you like a servant.
• 2:43
  SPEAKER_00: Exactly.
• 2:44
  SPEAKER_00: Yep.
• 2:47
  SPEAKER_01: When you think of that phrase, what do you think?
• 2:49
  SPEAKER_00: I think of someone who, like you said, just trying to be as humble and as serving as possible, but slowly has been taken advantage of and are feeling that they've been taken advantage of, and then what happens is that starts creeping into getting burnt out.
• 3:06
  SPEAKER_00: You know, and I remember many times when I was in my previous leadership position where I would try to so hard to serve my team and be available for them, be ready for them, you know, them texting or calling at 3, 4, 5 a.m.
• 3:21
  SPEAKER_00: when they have a problem.
• 3:22
  SPEAKER_00: And it went very quickly to being, yeah, I'm there when you call, to oh my goodness, another phone call.
• 3:30
  SPEAKER_00: Oh my goodness, another message.
• 3:32
  SPEAKER_00: You know, yeah.
• 3:32
  SPEAKER_00: And that's the trap that you fall into when you just focus on trying to be a servant leader the the wrong way.
• 3:40
  SPEAKER_01: So does it so we think of servant leader as is a people pleaser?
• 3:45
  SPEAKER_00: I think so.
• 3:46
  SPEAKER_00: Yeah, I I would say so.
• 3:47
  SPEAKER_00: I would say someone and for good intention, right?
• 3:50
  SPEAKER_00: It's not people pleasing for a wrong reason.
• 3:52
  SPEAKER_00: It's like, hey, I want to please so that they can enjoy their their jobs.
• 3:56
  SPEAKER_00: But I mean we have a uh episode coming out about motivation, so I think that plays into it.
• 4:00
  SPEAKER_00: It's like, hey, if I serve, I will motivate them more and they'll be more happier at the work they do, and I'll get more quality work.
• 4:07
  SPEAKER_00: Yeah.
• 4:08
  SPEAKER_00: But in reality, I don't think that's what happens.
• 4:10
  SPEAKER_00: Yeah.
• 4:10
  SPEAKER_01: I think servant leadership is again, it's a I think it's a good concept.
• 4:14
  SPEAKER_01: It's it's a great idea from the the aspect of leaders should be there to serve.
• 4:19
  SPEAKER_01: They should eat less sometimes.
• 4:21
  SPEAKER_01: They should serve the people that they that they work with and that work for them.
• 4:24
  SPEAKER_01: When I look at servant leadership and I think, do I have to do everything for everybody?
• 4:29
  SPEAKER_01: Am I a servant to my wife?
• 4:31
  SPEAKER_01: Absolutely, I serve my wife.
• 4:33
  SPEAKER_01: Um, but I uh she doesn't treat me like a servant.
• 4:35
  SPEAKER_01: I'm I'm not I'm not subservient.
• 4:37
  SPEAKER_01: I'm not um at her beckend call necessarily.
• 4:40
  SPEAKER_01: Uh do I treat my children as servant?
• 4:42
  SPEAKER_01: Do I serve them?
• 4:42
  SPEAKER_01: Yes, my children, you know, they're adults now.
• 4:44
  SPEAKER_01: I have grandchildren.
• 4:45
  SPEAKER_01: Do I do I serve them?
• 4:46
  SPEAKER_01: Do I tr do I treat them well as a servant would in in a in a home?
• 4:51
  SPEAKER_01: Yes, I certainly do.
• 4:52
  SPEAKER_01: But where does the get broken is I think we we don't set some boundaries, we don't set some limits to what that looks like, and and people begin to take advantage or or people begin to sort of walk all over you, sort of like doormat.
• 5:06
  SPEAKER_01: Right?
• 5:07
  SPEAKER_00: Yeah, and that's where the demotivation can come and the burnout 100% will begin.
• 5:12
  SPEAKER_00: You know, when you are feeling like that doormat, um, how do you properly take back that authority in the correct way?
• 5:22
  SPEAKER_00: It's not easy after you've already set this culture of being a servant leader and your entire leadership team, let's say, is used to you being that way.
• 5:32
  SPEAKER_00: You know, it's like now you have to figure out how do I get that authority back and instill some different habits and a different culture.
• 5:40
  SPEAKER_01: So, how do we do that?
• 5:41
  SPEAKER_00: Yeah, great question.
• 5:42
  SPEAKER_00: That's where we're starting.
• 5:43
  SPEAKER_00: I think part of it is one, understanding that it is okay to have that backbone, if you will, and that authority piece in your serving leadership.
• 5:53
  SPEAKER_00: Um, and one, understand what what is the purpose of being a servant leader?
• 5:58
  SPEAKER_00: What is the goal for it?
• 5:59
  SPEAKER_00: It's there are good aspects of it, and having a more authority piece can still fill those things.
• 6:06
  SPEAKER_00: And I think that's where the culture has shifted where, well, if you're too authoritarian or you're just micromanaging everything, um, you're gonna push your people away, which is true, you do it the wrong way.
• 6:17
  SPEAKER_00: Um, but that doesn't mean we remove all of those things and just become serial leaders.
• 6:21
  SPEAKER_00: Um, because like we just said multiple times, you will burn yourself out, you know, and your team unfortunately will get used to that and we'll get used to you doing all the work.
• 6:30
  SPEAKER_00: Yeah.
• 6:31
  SPEAKER_00: You know, at that at that point, what's the point of the team?
• 6:33
  SPEAKER_01: Yeah.
• 6:33
  SPEAKER_01: I think the other part of servant leadership, and where it really comes from, I think, is from the Bible.
• 6:37
  SPEAKER_01: I think it comes from from Jesus, you know, saying the first shall be last, the last shall be first, that's sort of a thing.
• 6:42
  SPEAKER_01: I think it also comes from him.
• 6:44
  SPEAKER_01: You know, there's a there's a a time when Jesus washed the disciples' feet, and that was that serve what a servant would do in a in a household, um, especially the very wealthy people who had a lot of servants.
• 6:54
  SPEAKER_01: They'd walk in, their feet were dusty because they all wore sandals, and somebody would come and wash their feet for them.
• 6:59
  SPEAKER_01: That's what a servant did, and Jesus did that.
• 7:01
  SPEAKER_01: And so people look at that and they go, That's the way I have to behave.
• 7:03
  SPEAKER_01: And and there's an aspect of that that certainly I want to do that for people, but it becomes then, okay, well, you did that for me.
• 7:11
  SPEAKER_01: Now all of a sudden I expect you to do this for me.
• 7:14
  SPEAKER_01: And we sort of get this entitled mentality sometimes in an organization because we think the leader's there to serve us.
• 7:21
  SPEAKER_01: And yes, there's that servant element, but they're not there to serve us.
• 7:26
  SPEAKER_01: My leader is not there to serve me.
• 7:29
  SPEAKER_01: The fact that they do serve me is a great advantage and a wonderful relationship to have.
• 7:33
  SPEAKER_01: I think it builds that trust and it builds that that uh teamwork and that camaraderie.
• 7:37
  SPEAKER_00: Yeah, and I think that how you mentioned entitlement, that's that's the problem, is that's what it creates.
• 7:43
  SPEAKER_00: And shifting from entitlement to accountability and teaching people accountability accountability is also serving them.
• 7:52
  SPEAKER_00: And that's where it's that that little you know proper way of getting there.
• 7:57
  SPEAKER_00: But um when Jesus was you know, the example you used, he still taught accountability, he still taught um making sure that you know you bear your cross, you bear your cross, and you do your aspect of things.
• 8:09
  SPEAKER_00: Um and on that, he even taught on having authority to using the authority that you have.
• 8:14
  SPEAKER_00: So there is that mixture of both, and again, like using it the proper way.
• 8:19
  SPEAKER_01: You know, the the that there's a part of the that s scene of Jesus uh you know washing the disciples' feet where where Peter's like, well, just don't wash my feet then, you know, wash the rest of me or whatever.
• 8:30
  SPEAKER_01: You know, Harvey said it.
• 8:32
  SPEAKER_01: It's like, well, he got a little bit of a taste of this, and all of a sudden he wants more.
• 8:36
  SPEAKER_01: He wants the whole thing, right?
• 8:37
  SPEAKER_01: Give me everything.
• 8:38
  SPEAKER_01: And and I think that's again where that servant leadership can become a abuse within organizations.
• 8:43
  SPEAKER_01: So I think boundaries is number one.
• 8:44
  SPEAKER_01: When it when and we talk about boundaries, I don't know, we talked about it probably in all of the episodes we've done so far.
• 8:50
  SPEAKER_01: What are healthy boundaries when it comes to being a servant leader?
• 8:53
  SPEAKER_01: Again, nothing wrong with servant leadership, but what's broken about it?
• 8:56
  SPEAKER_01: How do we set boundaries?
• 8:57
  SPEAKER_01: What do those boundaries look like?
• 8:58
  SPEAKER_01: And how do we enforce those?
• 9:00
  SPEAKER_01: That's the accountability you were talking about.
• 9:02
  SPEAKER_01: How do we enforce those boundaries and say, okay, I yes, I am a servant leader, yes, I am gonna walk in humility, yes, I'm gonna do what's necessary for my team.
• 9:10
  SPEAKER_01: But at the same time, here's the limit of what that looks like, or here's the boundaries that we have to set.
• 9:17
  SPEAKER_00: I mean, that alone could be a whole episode in itself, right?
• 9:19
  SPEAKER_00: Balance setting the right boundaries.
• 9:21
  SPEAKER_00: Right.
• 9:21
  SPEAKER_00: Uh but no, you're right.
• 9:22
  SPEAKER_00: It's doing that, doing it properly.
• 9:24
  SPEAKER_00: Uh, you know, I know you're not a fan of cliches, but I'm sure we've all heard this the work-life balance aspect of things.
• 9:30
  SPEAKER_00: Um, and it is true.
• 9:32
  SPEAKER_00: Uh, we can definitely burn ourselves out.
• 9:34
  SPEAKER_00: And if you input the correct boundaries and you're you hold I think what's important is you as a leader holding those boundaries for your team also.
• 9:44
  SPEAKER_00: You know, there's a lot of leaders that I've seen that they're like, well, I don't let my team reach out to me outside of hours.
• 9:50
  SPEAKER_00: That's great.
• 9:51
  SPEAKER_00: But they're the ones reaching out their teams outside of those hours too.
• 9:55
  SPEAKER_00: It's like, hey, well, you know, you're kind of missing the plot here.
• 9:58
  SPEAKER_00: Right?
• 9:58
  SPEAKER_00: If they're gonna have boundaries, all people have to be respective of those boundaries.
• 10:02
  SPEAKER_00: You know, it can't be just boundaries for them and not for me.
• 10:05
  SPEAKER_01: You know, that's a great point, is having clear expectations and have consistent expectations across the organization.
• 10:10
  SPEAKER_01: I coach an organization right now that um, you know, one of the leaders is in charge of sort of half of the projects, and the other leaders in charge of the other half of the projects.
• 10:21
  SPEAKER_01: And the differences in how they lead is is very distinguishable.
• 10:26
  SPEAKER_01: Meaning, and some of the employees will work for one for six months on a project and then go work for another one six months on a project.
• 10:32
  SPEAKER_01: And the differences are are very striking.
• 10:35
  SPEAKER_01: And what happens is employees go, well, this leader does this and this leader does that, and there's a difference, and so I don't know how to behave over here, or I don't know how to behave over here, or I can get away with things over here because my servant leader lets me take advantage of them, and this one over here doesn't do that.
• 10:49
  SPEAKER_01: Um the other part on servant leadership is um you know do we how do we how do we teach that to other people?
• 11:02
  SPEAKER_01: You know, you think about how you teach your kids to do the right thing.
• 11:06
  SPEAKER_01: You know, I I know your your son, you know, we talked about this before working working at public.
• 11:10
  SPEAKER_01: You know, he's he's in a customer service environment, and a and a very good one.
• 11:14
  SPEAKER_01: How do they teach that?
• 11:15
  SPEAKER_01: How do they they just tell him here's what you do, or do they show him what a good customer serving agent looks like?
• 11:22
  SPEAKER_00: Yeah, it's definitely part of the show, you know, and that's uh that's something even I learned as a father with him at one point.
• 11:28
  SPEAKER_00: You know, there were so many things that I wanted him to do.
• 11:30
  SPEAKER_00: I'm like, why isn't he doing all these things?
• 11:31
  SPEAKER_00: And God told me he's like, stop telling him what to do and start showing him what to do.
• 11:36
  SPEAKER_00: And it's like you can say whatever you want, but people are not gonna follow always what you say.
• 11:40
  SPEAKER_00: They're gonna follow what you do.
• 11:42
  SPEAKER_00: Right.
• 11:42
  SPEAKER_00: So how you act, right?
• 11:44
  SPEAKER_00: Right.
• 11:44
  SPEAKER_00: And that's you know, actions speak louder than words, and especially in this scenario, it's it's that ability to see that, hey, I want to act as a servant leader with the right boundaries, with the right accountability.
• 11:58
  SPEAKER_00: And when you do that, then that's what the hopefully the rest of the team will see.
• 12:02
  SPEAKER_01: Yeah.
• 12:03
  SPEAKER_01: Yeah, I I I liken it to um, I think about opening a door for someone.
• 12:07
  SPEAKER_01: Like it's just natural for me if I'm walking up to a door of a building, gas station, wherever, and somebody's walking next to me, I'm gonna grab the door, I'm gonna open it, I'm gonna hold it for however many people to go in and out, right?
• 12:18
  SPEAKER_01: And you see that happen all.
• 12:20
  SPEAKER_01: I mean, people do that.
• 12:21
  SPEAKER_01: It's it's kind of a natural thing for a lot of people who were raised to that that was a normal thing.
• 12:26
  SPEAKER_01: What's funny is when you watch people do that, and then people walk through the door and they're expecting a thank you for them holding the door open.
• 12:35
  SPEAKER_01: And they don't get one, and then they get offended.
• 12:36
  SPEAKER_01: And this is where I go back to everybody wants to be a servant and leader until people treat you like a servant.
• 12:41
  SPEAKER_01: I I held the door open for you, you owe me a thank you.
• 12:44
  SPEAKER_01: Well, why?
• 12:45
  SPEAKER_01: Did you hold the door open because you wanted to get a thank you, or did you hold the door open because it was the right thing to do?
• 12:51
  SPEAKER_01: You're being a servant leader and you're allowing people to access the building.
• 12:56
  SPEAKER_00: Yeah, no, you're right.
• 12:57
  SPEAKER_00: And that goes back to uh what we were saying earlier was that part of the heart.
• 13:01
  SPEAKER_00: What's the purpose of why you're doing this servant leadership styles?
• 13:04
  SPEAKER_00: Is it because you're doing it and you think that all eyes will fall on you?
• 13:08
  SPEAKER_00: And I do think that happens a lot.
• 13:10
  SPEAKER_00: I think people think that's the best way for them to get maybe some recognition.
• 13:15
  SPEAKER_00: Say, hey, I'll take on everything, I'll do all the work myself, and people will notice.
• 13:19
  SPEAKER_00: And they're not wrong, people will notice, but people will also let you do it, you know, like that example of the door.
• 13:28
  SPEAKER_00: People will just let you.
• 13:29
  SPEAKER_00: It's funny you said we're walking out of church one day, and I told my son, I said, Hold the door, I always tell him, hold the door open, especially for you know elderly folk coming out and where they're waiting.
• 13:39
  SPEAKER_00: My wife's like, see, look, and he's there, he's stuck.
• 13:41
  SPEAKER_00: There's so many people just walking and walking and walking.
• 13:44
  SPEAKER_00: And now he's stuck in that position because he can't, and it's one of those heavy doors, and you just gotta let it close.
• 13:50
  SPEAKER_00: And finally, after, you know, I don't know how many people, one guy walked up and said, I got it, and then my son can go.
• 13:56
  SPEAKER_00: Right, you know, but it's like that's a perfect example of how people would just take advantage of, like, oh, he's holding the door, he's the official doorman.
• 14:03
  SPEAKER_00: Right, we're just gonna keep walking through.
• 14:05
  SPEAKER_00: And it took one other guy who saw that from the back and go off to him and say, I got it.
• 14:10
  SPEAKER_00: Like almost like you did your part, let me take the rest, you know.
• 14:13
  SPEAKER_01: And but we but he holds the door open and he thinks somebody might come and relieve him.
• 14:17
  SPEAKER_01: He's not doing it to get attention, and all of a sudden he gets stuck and people are taking advantage of this servant leadership.
• 14:23
  SPEAKER_01: Exactly.
• 14:23
  SPEAKER_01: Yeah, right.
• 14:24
  SPEAKER_01: Okay, so we got a few minutes left.
• 14:26
  SPEAKER_01: Let's let's let's pivot a little bit.
• 14:28
  SPEAKER_01: How do we fix it?
• 14:30
  SPEAKER_01: If it's if servant leadership is broken, what what do we need to fix?
• 14:33
  SPEAKER_01: Is it is it the mindset of people?
• 14:35
  SPEAKER_01: Is it to fix the behavior?
• 14:36
  SPEAKER_01: Is it fixed the culture we live in?
• 14:37
  SPEAKER_01: What's the first step?
• 14:39
  SPEAKER_00: Yeah, to simplify it.
• 14:41
  SPEAKER_00: Boundaries we mentioned, count focus on accountability.
• 14:45
  SPEAKER_00: Uh the mindset definitely needs to be changed, right?
• 14:48
  SPEAKER_00: What does it mean?
• 14:49
  SPEAKER_00: Researching that way.
• 14:50
  SPEAKER_00: We said earlier, what where did this come from?
• 14:52
  SPEAKER_00: Let's research those things.
• 14:54
  SPEAKER_00: Find out where what is the proper way of doing this.
• 14:57
  SPEAKER_00: Obviously, the Bible is one very good way to search for it.
• 14:59
  SPEAKER_00: It will teach you there a lot.
• 15:00
  SPEAKER_00: Um, and I'll also say, have that learn to shift from serving leadership to performance management, especially in business.
• 15:10
  SPEAKER_00: Um, you know, one thing I always used to tell my team, I will be the person to give you all the tools that you need, but it's your responsibility to get the task done.
• 15:20
  SPEAKER_00: I'm not gonna do the task for you.
• 15:22
  SPEAKER_00: So I will serve you in the way that I'm gonna get all the stuff, all the tools, the resources, help you find what you need.
• 15:28
  SPEAKER_00: But it's your responsibility to go and take that then from there.
• 15:32
  SPEAKER_00: And if they're not getting it, then I would have to move to the performance.
• 15:34
  SPEAKER_00: Now actually it makes it easier to move to the performance management piece.
• 15:37
  SPEAKER_00: Where it's like, hey, I did my part for you.
• 15:40
  SPEAKER_00: Where was your part?
• 15:41
  SPEAKER_00: You know, why didn't you do yours?
• 15:42
  SPEAKER_00: Why didn't you hold your side of the bargain?
• 15:45
  SPEAKER_01: I think it's mindset first.
• 15:47
  SPEAKER_01: I I I think we have to get past the fact that a servant we if we want to operate as a servant leader, that it may cause frustration.
• 15:57
  SPEAKER_01: It may cause disappointment.
• 15:59
  SPEAKER_01: We may be disappointed because we're stuck at the door holding it for everybody and nobody wants to take over or people are taking advantage of us.
• 16:04
  SPEAKER_01: Are we willing to do that as a servant leader?
• 16:07
  SPEAKER_01: Are we willing to let people take advantage of us?
• 16:10
  SPEAKER_01: And not that we should let I'm not saying they should take advantage of us, but if they do, are we going to get mad because, hey, we were servants and you treated me like a servant?
• 16:18
  SPEAKER_01: No.
• 16:19
  SPEAKER_01: Right?
• 16:19
  SPEAKER_01: We've got so I think it's a mindset shift.
• 16:21
  SPEAKER_01: I think it then becomes a behavioral shift that we shift our behavior.
• 16:24
  SPEAKER_01: Okay, now my mind is right, I can do this, I can hold the door open because it's the right thing to do, not because I'm gonna get some thank you for it.
• 16:31
  SPEAKER_01: And then our behavior changes even as we hold the door.
• 16:34
  SPEAKER_01: People walk by and they don't say thank you, and I still have a smile on my face, or I'm still greeting them, or whatever that looks like.
• 16:39
  SPEAKER_01: And then it shifts to the culture because as leaders, the whole idea of being a leader is leading somebody to do something that's the right thing to do.
• 16:47
  SPEAKER_01: So the beh the behavior happens, then it becomes the culture, it becomes the norm.
• 16:52
  SPEAKER_00: Exactly.
• 16:53
  SPEAKER_01: This is how we do things around here.
• 16:54
  SPEAKER_01: I don't have you don't have to tell your son to open the door, he just automatically does it.
• 16:57
  SPEAKER_01: Yeah, I don't have to tell my kids, even my grandkids, there's things that they do now that they've taught been taught to do and they're only two or three years old because they've seen it done.
• 17:05
  SPEAKER_01: They weren't just they maybe were told in the beginning, they've seen it, now they can operate in that very same behavior.
• 17:11
  SPEAKER_00: Yeah, and I will uh I know we're gonna end, but I wanted to mention this part.
• 17:15
  SPEAKER_00: At the end, he came up to me, he said, see, that's why holding the door kind of sucks.
• 17:19
  SPEAKER_00: And I was like, and I told him, I said, even if that guy never came, you're 15, you work out, yeah, that door's heavy, you could have stood there for an extra 10 minutes and you would have been fine.
• 17:30
  SPEAKER_00: Yeah, it would not have burnt him out, right?
• 17:33
  SPEAKER_00: You know, and that would have been the right thing to do, regardless if anybody came.
• 17:37
  SPEAKER_00: That type of service, like being able to stand there and hold the door open for everyone to come out would not have burnt you out.
• 17:43
  SPEAKER_00: You would have been perfectly fine.
• 17:44
  SPEAKER_00: And that's an okay way of doing your part as a servant leader.
• 17:48
  SPEAKER_00: Yeah.
• 17:48
  SPEAKER_00: You know, and I think that that's the also part of the mindset, hey, know the areas that won't burn you out that you're able to do, even if you get no thank you, and you're stuck there holding the door for everyone.
• 17:59
  SPEAKER_01: I love that he comes up and says, see, it sucks.
• 18:02
  SPEAKER_01: Like, yep, you're a servant leader until somebody treats you like a servant and nobody wants to do that.
• 18:06
  SPEAKER_01: Hey, our 17 minutes are up.
• 18:08
  SPEAKER_01: I hope you've enjoyed this broadcast.
• 18:10
  SPEAKER_01: Look forward uh to some comments from you.
• 18:12
  SPEAKER_01: Drop some comments below and whatever uh Apple, Spotify, whatever uh you're listening to, YouTube channel, all the different places.
• 18:19
  SPEAKER_01: You're gonna see clips of this on Instagram.
• 18:21
  SPEAKER_01: So please follow us on Instagram as well.
• 18:23
  SPEAKER_01: We'll see you next time.
• 18:24
  SPEAKER_01: Thanks so much.
• 18:25
  SPEAKER_00: Have a good one.
• 18:27
  SPEAKER_01: That's your 17 minutes and your challenge.
• 18:30
  SPEAKER_01: Don't just agree.
• 18:32
  SPEAKER_01: Like leadership doesn't change with ideas.
• 18:35
  SPEAKER_01: It changes with ideas.
• 18:40
  SPEAKER_01: If you and your organization are operating, outdated, the link that's like