How to Respond to Poor Reviews | Ep. #1098

Marketing School - Digital Marketing and Online Marketing Tips · Aug 3, 2019 · 7m

In episode #1098, we discuss how you should deal with poor reviews. Tune in to hear how we deal with negative reviews.

TIME-STAMPED SHOW NOTES:

[00:25] Today’s Topic: How to Respond to Poor Reviews

[01:00] The first thing you should do is see why you are getting poor reviews.

[01:10] Then tell people how you are tackling the problem.

[02:38] Eric’s business has a three-star review on Glassdoor.

[02:56] He thinks they gave a thoughtful answer to the comment.

[04:05] Eric and Neil don’t tend to give businesses bad reviews.

[04:22] They prefer to deal with it in person or in a personal fashion…