skinny.

Latest / Ecommerce Playbook: Numbers, Struggles & Growth

When AI Knows Everything, How Do You Decide Anything?

AI promised clarity. Instead, it delivered information overload.

In this episode, we unpack what happens when AI gives ecommerce teams more data than they can reasonably act on, dashboards multiplying, forecasts diverging, tests contradicting each other, and decisions getting harder instead of easier.

Taylor and Andrew talk through:

Why AI surfaces problems faster than it solves them

How “more insight” can actually paralyze operators

The limits of forecasting, incrementality, and optimization at scale

Where human judgment still matters, and always will

What ecommerce leaders should focus on…

The skinny

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