Latest / Becker’s Healthcare Podcast / Building the Healthcare Workforce Through Education with Dr. C. Josef Ghosn
Transcript
- 0:02- The strategic agenda facing hospital and health system
- 0:04- leaders right now is not a short list.
- 0:07- Growth in a consolidating market, sustainable margins in
- 0:09- a reimbursement environment that rarely moves in your
- 0:12- favor,
- 0:12- a tech investment cycle that demands both urgency
- 0:15- and discipline,
- 0:16- and a workforce story that is still being
- 0:19- written.
- 0:20- Eker's fourteenth annual CEO CFO roundtable brings together
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- 0:35- Not in the abstract, but against the real
- 0:37- decisions they'll face heading into the next year.
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- 0:58- This is Scott Becker with the Beckers HealthCare
- 1:01- podcast.
- 1:02- We're thrilled today to be joined by a
- 1:04- brilliant leader who's got a fascinating
- 1:06- role.
- 1:07- We're joined today by Joseph Gosin, c Joseph
- 1:10- Gosin, who who serves as the president
- 1:14- of AdventHealth University,
- 1:16- a a fascinating, fascinating role and has other
- 1:18- roles with AdventHealth as well.
- 1:20- Joseph, what a fascinating career. Can you take
- 1:23- a moment and tell us a little about
- 1:25- yourself
- 1:25- and about what you do with AdventHealth?
- 1:29- Thank you, Scott. Appreciate it. It's a pleasure
- 1:31- to be with you.
- 1:32- You know, my career took many turns. I
- 1:34- started in education
- 1:36- some forty years ago,
- 1:38- and then I moved to, AdventHealth for the
- 1:40- past maybe
- 1:41- this is my thirty seventh year with AdventHealth.
- 1:45- I worked in the corporate office. I worked
- 1:47- in the Florida market. I worked in the
- 1:49- multistate market, which is the hospitals outside the
- 1:52- state of Florida.
- 1:53- I was the chief strategy officer for Florida.
- 1:56- I was the chief strategy officer for the
- 1:58- multistate division
- 1:59- of AdventHealth.
- 2:01- And about four years ago, when I have
- 2:04- no black hair left in my head,
- 2:06- this opportunity to become the university president came
- 2:09- up.
- 2:10- And I thought if I stay around young
- 2:12- people, I stay young.
- 2:13- So I came to the university almost,
- 2:16- three and a half years ago or so.
- 2:18- So today, I am at AdventHealth University,
- 2:21- which is part of AdventHealth. It was established
- 2:23- by AdventHealth
- 2:24- about, thirty four years ago or so.
- 2:28- We are a health science university. We are
- 2:30- not a liberal arts college.
- 2:32- All our majors are in the health science
- 2:34- area.
- 2:36- When we start the school in a couple
- 2:37- weeks from now, we will be registering a
- 2:39- little over 2,100
- 2:41- students here on campus. 2,100
- 2:44- in about
- 2:46- 26 different academic programs ranging from
- 2:49- associate degrees to bachelor's to master's to doctoral
- 2:53- degrees we have at the university here.
- 2:56- Amazing. And talk about the founding of AdventHealth
- 2:59- University and also your thirty plus years at
- 3:02- AdventHealth. That's remarkable.
- 3:04- Talk a bit about
- 3:06- how AdventHealth University came to be. I know
- 3:09- you took over leadership of several years ago.
- 3:11- Talk a bit about
- 3:13- that. Well, about,
- 3:15- little over three decades ago, the leadership of,
- 3:18- what back then used to be called Florida
- 3:20- Hospital,
- 3:22- now AdventHealth.
- 3:24- The CEO back then determined that we have
- 3:26- a need in the system and the health
- 3:28- system
- 3:29- to develop our own talent in for the
- 3:32- clinical personnel,
- 3:34- specifically started with nursing.
- 3:36- So a nursing school was started some thirty
- 3:39- five years ago,
- 3:40- to graduate nurses who are aligned with the
- 3:43- mission of AdventHealth. As you know,
- 3:46- the mission of AdventHealth is extending the healing
- 3:48- ministry of Christ.
- 3:50- At AdventHealth University,
- 3:52- we live the healing values of Christ. So
- 3:55- we believe that people who are able to
- 3:57- live the healing values of Christ are able
- 3:59- to
- 4:00- extend the healing ministry of Christ.
- 4:03- So the school was started to provide talent,
- 4:05- specifically in nursing.
- 4:07- And over the year,
- 4:08- it grew from a small nursing school,
- 4:11- to a school today that offers graduate programs,
- 4:14- masters, and doctoral programs,
- 4:17- ranging from nurse anesthesia to physician assistant to
- 4:20- occupational therapy, physical therapy.
- 4:23- And I don't know what else. It's 26
- 4:24- some different programs we have here. So today,
- 4:27- we continue to fulfill the mission of the,
- 4:30- of the founders, if you will, and that
- 4:31- is
- 4:32- to provide talent, clinical talent, clinical leadership,
- 4:36- to the system, to AdventHealth as a system.
- 4:40- Some 80% or so of our graduates,
- 4:42- end up working with AdventHealth.
- 4:45- All our clinicals are done with AdventHealth,
- 4:48- from nursing to physician assistant to anesthesia to
- 4:50- all the other clinical programs we have.
- 4:53- When they finish when our graduates finish from
- 4:56- AHU, for example, last April,
- 4:58- we graduated a little over 600
- 5:02- people in our graduating class for for this
- 5:04- year for '26
- 5:06- and about 80% of them,
- 5:08- are currently working with AdventHealth.
- 5:11- And it's a blessing that we are one
- 5:12- of those universities that can say that our
- 5:15- employment is a 100%.
- 5:17- You graduate from AHU. You pass your licensure
- 5:20- board exams,
- 5:21- and you are employed.
- 5:23- The vast majority, interestingly enough, of our
- 5:26- graduates usually get offers before graduation.
- 5:30- We have all kinds of leadership from AdventHealth
- 5:32- that comes and meets with our
- 5:34- graduates, and they, they select them to whether
- 5:37- they are sonography, radiography,
- 5:39- nuclear medicine, whatever major it is. And, usually,
- 5:42- they have job offers, to go there, to
- 5:45- work with AdventHealth.
- 5:46- And over the years, interesting, Scott, we found
- 5:49- that
- 5:50- our graduates are two and a half their
- 5:53- tenure at AdventHealth is two and a half
- 5:54- times longer
- 5:56- than the graduates of another university.
- 5:58- So every university I mean, other universities obviously
- 6:01- offer the same majors we do. But what
- 6:04- is unique about AdventHealth University
- 6:06- is the cultural orientation
- 6:08- that our students here understand what it is
- 6:11- to work with AdventHealth,
- 6:13- what whole person care means for AdventHealth,
- 6:16- what the mission of extending the healing ministry
- 6:18- of Christ means at AdventHealth,
- 6:20- how the EMR system works, how the scheduling
- 6:23- system works, who are the managers are on
- 6:25- the units because they did
- 6:27- their clinical training with the system. So when
- 6:30- they leave the university and go work with
- 6:32- the hospital,
- 6:34- whether it is in Orlando or Tampa or
- 6:36- Volusia or Chicago or Denver
- 6:38- or any place,
- 6:39- of that we have facilities for AdventHealth,
- 6:43- they fit. There's a cultural fit, and they
- 6:45- stay, as I said, two and a half
- 6:47- times longer
- 6:48- than an average student from another university.
- 6:51- We didn't I mean, I don't wanna quantify
- 6:53- it in dollars and cents, but 2 and
- 6:55- a half times longer when you calculate the
- 6:57- cost of replacing,
- 6:59- clinical personnel
- 7:00- and the orientation and the onboarding,
- 7:02- it adds to significant
- 7:04- dollars
- 7:05- that the system saves by hiring or employing
- 7:09- students from AdventHealth University.
- 7:13- Really remarkable. In terms of getting ahead of
- 7:15- the pipeline issue,
- 7:17- what AdventHealth University has done is something that
- 7:20- that's the envy of so many other health
- 7:22- systems.
- 7:23- Where was the foresight? Was it the Terry
- 7:25- Shaw project? Was that somebody else that led
- 7:27- to the foresight to found AdventHealth University
- 7:31- with HCA Healthcare has now done something similar.
- 7:33- Some other places they have,
- 7:35- John Langel in Northeast Ohio has done something
- 7:37- similar. But but really getting ahead of this
- 7:40- a long time ago seems ahead of the
- 7:41- curve.
- 7:42- Any thoughts on that and any credit to
- 7:44- where that comes from?
- 7:46- Yeah. I mean, the credit goes to a
- 7:47- gentleman by the name of Tom Warner.
- 7:50- Tom Warner used to be the president of
- 7:52- the Orlando market, and later on, he became
- 7:54- the president and CEO of AdventHealth.
- 7:57- Actually, he is the one that hired Terry
- 7:59- Shaw. Terry Shaw came as a resident under
- 8:01- Tom Warner's tenure some thirty five, forty years
- 8:04- ago.
- 8:05- Tom is the one who started the,
- 8:07- the university. He is the one who had
- 8:09- the dream of starting university
- 8:12- here. But I have to give credit to
- 8:14- Terry Shaw. I became president under Terry Shaw's
- 8:17- tenure before David Banks took over a couple
- 8:19- years ago. So when Terry Shaw was president
- 8:22- here, he's well, he was one of the
- 8:24- people who asked me to,
- 8:26- to consider this position here. And Terry gave
- 8:28- us great support. I mean, in the past
- 8:31- three years, Scott, I think we have invested
- 8:33- about $70,000,000
- 8:35- in capital,
- 8:36- on this campus.
- 8:38- We just finished in the next two weeks.
- 8:40- I hope they will give us the keys
- 8:42- to a brand new simulation center,
- 8:44- 45,000
- 8:45- square feet of simulation that we will be,
- 8:48- starting classes in this building, starting September 1
- 8:53- coming few weeks.
- 8:54- But this is also, I mean, it is
- 8:56- a testament of the support of the, corporate
- 8:59- people at AdventHealth.
- 9:00- And in this specific situation, specifically for Terry
- 9:03- Shaw, for really allocating funds for the university
- 9:07- to be able to expand its physical plant,
- 9:10- expand its simulation
- 9:12- ability for teaching, and be able to accept
- 9:15- more students in the different areas of clinical.
- 9:18- So Tom Werner, I would say he is
- 9:20- the one who started the place
- 9:22- more than three decades ago. And I think
- 9:25- the the last three years or so, Terry
- 9:27- Shaw is the one who gave it the
- 9:28- boost to boost us into the next, decade
- 9:31- or two.
- 9:33- No. It's it's fantastic leadership and foresight. Really
- 9:37- remarkable.
- 9:39- Talk talk for a second about where does
- 9:41- AdventHealth University go go from here? You've got
- 9:44- 27, 28 different programs.
- 9:46- Are there areas that you looked to, we
- 9:49- have to double down on this, we have
- 9:51- to expand that. Where is sort of the
- 9:53- that that how do you think of the
- 9:55- next steps and and what AdventHealth University needs
- 9:59- to do?
- 10:00- Sure. You know, three years ago when or
- 10:02- three and a half years ago when I
- 10:03- started, we had roughly about 1,600
- 10:06- students.
- 10:08- And today, three and a half years later,
- 10:10- we will register, as I said, over 2,000
- 10:12- students.
- 10:13- So we've had we had significant growth over
- 10:16- the past few years.
- 10:17- The challenge in health care education and and
- 10:20- universities
- 10:21- like us,
- 10:22- there are three challenges for growth. One is
- 10:24- the space to be able to have adequate
- 10:27- classrooms and equipment and so on.
- 10:29- And the second one is to find a
- 10:31- clinical placement for our students because,
- 10:34- after they do the didactics, they have to
- 10:35- find clinical space to do the the actual
- 10:38- training in their clinical profession.
- 10:41- And the third one is finding faculty,
- 10:44- to be able to grow the programs. The
- 10:46- first two issues, the space and the clinical,
- 10:48- we are able to manage.
- 10:50- We have enough hospitals in the system to
- 10:52- find clinical placement for our students,
- 10:55- and we have enough capital in the system
- 10:57- to support the expansion and creating more classrooms
- 11:00- and mannequins and simulation, things of that nature.
- 11:03- The challenge is the last one, the third,
- 11:06- challenge that is finding faculty.
- 11:08- Faculty in this field is difficult to find
- 11:11- because the competition
- 11:13- is not other universities.
- 11:15- It is not that I'm not competing against,
- 11:18- other universities to find faculty. The competition becomes
- 11:21- against health systems,
- 11:22- large health systems, AdventHealth included.
- 11:25- Because they are the ones that hire those
- 11:27- high talented people, whether it's an anesthesia
- 11:30- or nursing or imaging, radiography, whatever it is.
- 11:35- So finding the right teachers,
- 11:37- that we are able to hire employee at
- 11:40- the university becomes very challenging.
- 11:43- Our advantage is our affiliation with Edent Health.
- 11:46- So we're able to share teachers where you
- 11:49- have, for example, take in nursing. We have
- 11:51- a number of people, a number of faculty,
- 11:53- if you will, that are full time employed
- 11:55- by Edent Health.
- 11:57- But they do teach a class or two
- 11:58- with the university in the area of nursing,
- 12:01- so we borrow from each other in order
- 12:03- to support the curriculum and be able to
- 12:05- grow.
- 12:06- The the next step of growth for AdventHealth
- 12:09- University
- 12:10- is going to be determined by the health
- 12:12- system needs.
- 12:14- We do not grow without understanding what the
- 12:16- market demands are. I want to make sure
- 12:19- that when our students graduate,
- 12:22- even before they graduate, I wanna make sure
- 12:25- they have job offers. I don't want anybody
- 12:27- to be going and looking for work. I
- 12:29- want people to be lining at my doors
- 12:30- here
- 12:31- during graduation, during pinning ceremonies or white coat,
- 12:36- ceremonies,
- 12:38- plucking our graduates. So we have to be
- 12:40- very well attuned
- 12:42- with the demand for health care. What does
- 12:44- the system need?
- 12:46- Whether it's AdventHealth or other health care systems.
- 12:49- So example,
- 12:50- today, the demand for, what we call APPs,
- 12:54- advanced practice providers or practitioners,
- 12:57- is very
- 12:58- high. And that is areas in nurse practitioners,
- 13:01- midwives, CRNAs, physician assistants, and others.
- 13:05- And all of these are graduate programs. They're
- 13:07- not undergraduate programs, and they're very expensive to
- 13:10- operate. But that's where the demand is. So
- 13:12- that's where we are heading into increasing our,
- 13:16- ability to offer more or to be able
- 13:18- to accept more students into these programs.
- 13:21- I'll give you an example.
- 13:23- This month, we are interviewing, not I, but
- 13:25- the department is interviewing for
- 13:28- the new incoming class for, the doctor of
- 13:31- nurse anesthesia practice students.
- 13:34- We can accept 30 students.
- 13:36- Three zero.
- 13:38- I think they're interviewing around 300.
- 13:41- So we're gonna have 300 interviews to choose
- 13:43- 30.
- 13:45- This means I can accept I can accept
- 13:48- 60. I can accept a 100, and still
- 13:50- there's market.
- 13:51- But today, I don't have the capability to
- 13:54- increase the number of people I get in.
- 13:56- It even gets worse when we talk about
- 13:59- areas like physician assistant.
- 14:01- Physician assistant for this year that we are
- 14:04- starting,
- 14:05- also we accepted thirty, three zero.
- 14:08- We had 1,000
- 14:09- applicants.
- 14:11- So to go from 1,000 to 30 became
- 14:13- a draconian effort for the faculty to make
- 14:16- sure they are choosing the right 30
- 14:18- because I always tell them 30 in, 30
- 14:21- out. I don't wanna lose a couple along
- 14:23- the way, the three year education that they
- 14:25- do here because we wasted lots of investment
- 14:27- if we don't graduate the full 30. So
- 14:29- they have to make sure
- 14:31- that they are choosing the right 30 that
- 14:33- are very likely to graduate.
- 14:35- So I can make the thirty, sixty. I
- 14:37- can make them a 100 or 200.
- 14:39- Next phase of our growth is gonna be
- 14:41- in expanding the areas of education that we
- 14:44- offer where demand in the health care system
- 14:47- is very high, and the advanced practice,
- 14:50- providers or practitioners
- 14:52- will be
- 14:53- a very good area to expand in.
- 14:57- Fantastic. And and you also
- 15:00- teach physicians, or is that in the future
- 15:02- of Evan Health University?
- 15:05- Or is that all the other roles?
- 15:07- No. We today, we do almost everything in
- 15:10- the medical field except the medical degree, the
- 15:12- MD.
- 15:13- So MD is not in our portfolio today.
- 15:16- I can't speak for the future,
- 15:19- but it is an area that we look
- 15:21- into occasionally to determine if this is something
- 15:24- we should go in. So I don't think
- 15:26- I can tell you today we are starting
- 15:28- something in the MD area or the DO
- 15:30- area, allopathic or osteopathic,
- 15:32- but we know there is demand.
- 15:35- But that's a different beast. It it's something
- 15:37- that we need to fully understand
- 15:39- and understand the implications of having a medical
- 15:42- school in addition to the health sciences, the
- 15:44- allied health sciences that we have today. So
- 15:46- I don't think I wanna talk about medical
- 15:48- schools today.
- 15:50- No. Thank you so much. One other question.
- 15:52- It seems like over the last several years,
- 15:55- there's been a tremendous
- 15:56- acceleration
- 15:57- in the training of nurses in our country,
- 16:00- and that that has gone really well in
- 16:02- terms of filling that gap.
- 16:04- It it it seemed like just a few
- 16:05- years ago, that was an impossible gap to
- 16:07- fill. And, obviously, there's still so much need,
- 16:10- but it seems like there's been great acceleration
- 16:12- back to turning out almost 200,000 nurses a
- 16:14- year. About 30,000 a year come here from
- 16:17- other countries, and we're so fortunate to have
- 16:19- them.
- 16:20- How did that happen? How did that
- 16:22- accelerate so well when people thought that couldn't
- 16:25- be done? Any any thoughts there?
- 16:27- Well, you know, we have found medication for
- 16:30- everything.
- 16:31- If you have high cholesterol, we have Crestor.
- 16:34- If you have blood pressure, we have medication
- 16:36- for that.
- 16:37- But we haven't found a pill for aging
- 16:39- yet.
- 16:40- And and that's the problem we have. We
- 16:42- are aging. All of us in America are
- 16:44- aging, and and I don't have to tell
- 16:46- you. I speak for myself only. After 50,
- 16:48- it's downhill when it comes to a person's
- 16:51- health.
- 16:53- So that aging of the population, it created
- 16:56- significant increase in demand for the different health
- 16:59- professions, nursing included, nursing being
- 17:01- the most acute, if you will.
- 17:04- So the past number of years, we have
- 17:06- expanded our offerings, not I and AdventHealth University,
- 17:09- but everybody across the country
- 17:11- expanded their, their offerings in the nursing area.
- 17:14- Take an example at AHU.
- 17:16- Three years ago, we used to educate about
- 17:18- 300.
- 17:19- Today, we educate about 600.
- 17:22- So we have doubled our intake of
- 17:26- training nurses in our university over the past
- 17:28- three and a half years.
- 17:31- And so we graduate, let's say, 300 some
- 17:34- nurses each year.
- 17:35- And we send them to work in AdventHealth.
- 17:37- And AdventHealth
- 17:39- in Orlando alone requires about 3,000 a year.
- 17:43- So 500 is not the majority even. Right?
- 17:46- So they have to depend on other nursing
- 17:48- schools to give additional graduates to come work
- 17:52- at the at the hospitals.
- 17:54- But everybody is expanding their nursing programs.
- 17:57- A few years ago, well, not more than
- 17:59- a few years ago, about 10 ago or
- 18:01- so,
- 18:02- the nursing degrees offered in most universities
- 18:04- were associate degree of nursing. You get ASN,
- 18:07- you become an RN, you go work.
- 18:09- Some fifteen years ago or so in the
- 18:11- infinite wisdom of health care administrators,
- 18:14- including myself back then when I was in
- 18:16- the hospital,
- 18:17- we said we don't want ASNs. We want
- 18:19- BSNs.
- 18:20- Bachelor degree of science in nursing, not an
- 18:22- associate degree. So most universities, including AHU, shifted
- 18:26- from an ASN to BSN.
- 18:29- Well, now we have it's like a circle.
- 18:31- You know? We go back. We learn. We
- 18:33- don't we never learned. We came back to
- 18:35- the point today where we say, no. We
- 18:37- want to reestablish the ASN
- 18:39- because we need quickly nurses to graduate and
- 18:42- and go join the, the workforce.
- 18:44- So now at AHU, we have both. We
- 18:46- have the ASN and the BSN,
- 18:49- two separate programs, two accreting bodies, two faculties,
- 18:52- two different faculty sets dealing with them,
- 18:55- two different accreting bodies, I said that, in
- 18:58- order to meet the needs of the system.
- 19:00- So we did that. Other universities are doing
- 19:02- that. So the gap started to narrow, but
- 19:05- it will not disappear.
- 19:07- There is always need and the need not
- 19:09- just for nurses, for other professions.
- 19:12- I mean, the other day, I I heard,
- 19:14- from our colleagues, my colleagues in Volusia County
- 19:17- here in Florida,
- 19:18- that they have openings for 29
- 19:20- nurse anesthetists.
- 19:22- Well, I don't know where we're gonna find
- 19:24- 29
- 19:24- nurse anesthetists
- 19:26- to fill those positions in six months' time
- 19:28- frame
- 19:29- when it takes me three years to graduate
- 19:31- 30.
- 19:32- So the the the shortage in in the
- 19:35- in the providers for health care is across
- 19:37- the continuum.
- 19:38- Nursing is probably the most acute, but we
- 19:41- don't hear much about sonographers. We don't hear
- 19:43- much about nuclear medicine
- 19:45- or nurse nurse anesthesia
- 19:47- or other
- 19:48- areas in the clinical field.
- 19:51- The acute shortages are everywhere, and the aging
- 19:54- of the population,
- 19:56- maybe not the increase because we're not growing
- 19:58- as fast in population, but the aging of
- 20:01- the population
- 20:02- is increasing utilization
- 20:04- to the point that it's becoming
- 20:08- the pressure is real on health care systems
- 20:10- across the country.
- 20:12- A 100%.
- 20:13- I I I have to tell you,
- 20:16- it is remarkable, Joseph,
- 20:18- what you folks are doing at AdventHealth University
- 20:20- and quite frankly what AdventHealth does nationally.
- 20:23- It's really remarkable.
- 20:25- I I I wanna thank you for taking
- 20:27- the time to join us today on the
- 20:28- Beckers Healthcare Podcast and shed more light on
- 20:31- what AdventHealth University does. It might be one
- 20:34- of health care's best kept secrets, but remarkable
- 20:36- what you're doing. So thank you for joining
- 20:38- us. Thank you. It's my pleasure.