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Skincare Chronicles: Evolving Traditions in Esthetician Practice · The Science of Skin

• 0:08
  SPEAKER_02: Hi, I'm Dr.
• 0:09
  SPEAKER_02: Patty Ferris, and I'm your host for this episode of Skin Care Confidential.
• 0:13
  SPEAKER_02: We're really excited to be coming to you live from the Science of Skin Summit 2025 in Austin, Texas.
• 0:19
  SPEAKER_02: And I'm super excited to welcome my guest, the co-chairs of our esthetician track, Sarika Diaz and Renee Rullo, the legendary co-chairs of our uh track.
• 0:31
  SPEAKER_02: It's so great.
• 0:32
  SPEAKER_02: We're so I'm so happy to have both of you.
• 0:34
  SPEAKER_02: And I'm really excited to hear about what was going on in that room.
• 0:38
  SPEAKER_02: There was quite a buzz.
• 0:39
  SPEAKER_02: Yeah.
• 0:40
  SPEAKER_02: You had so many aestheticians there.
• 0:42
  SPEAKER_02: So let's kind of start about how did you guys get interested?
• 0:46
  SPEAKER_02: First of all, I'll start with you, Sarika.
• 0:48
  SPEAKER_02: How did you get interested in you came to the summit the first year, didn't you?
• 0:52
  SPEAKER_02: Not the first year because it was in second year, that's right.
• 0:54
  SPEAKER_00: So the first year was here in Texas because I hail from Houston.
• 0:57
  SPEAKER_00: So I was an attendee.
• 0:59
  SPEAKER_00: Uh, and then through the promotional emails, I saw an email for the third year.
• 1:06
  SPEAKER_00: It said, Oh, we're gonna have an aesthetician's track.
• 1:08
  SPEAKER_00: And with all due respect, my very first thought was, Well, what do two dermatologists know about being an aesthetician?
• 1:14
  SPEAKER_00: Shopping.
• 1:16
  SPEAKER_00: And but I don't know anything about being a dermatologist, so we're all we've both got our own lanes, right?
• 1:22
  SPEAKER_00: Of course.
• 1:22
  SPEAKER_00: So I just replied to that promotional email, just introducing myself and giving a little bit of history of my background, and asked, Are you seeking speakers or faculty members for this track?
• 1:34
  SPEAKER_00: Because again, there was nobody listed, it was very general.
• 1:37
  SPEAKER_00: To my surprise, about an hour and a half, two hours later, I got an email from Dr.
• 1:42
  SPEAKER_00: Ted.
• 1:43
  SPEAKER_00: And I was like, Oh my, it wasn't just like a general meeting manager, and it was from the man himself.
• 1:50
  SPEAKER_00: And I was like, Oh my goodness.
• 1:52
  SPEAKER_00: He's like, Yeah, I'd love to chat with you.
• 1:53
  SPEAKER_00: Let's get on a call.
• 1:54
  SPEAKER_00: Can you talk tomorrow?
• 1:55
  SPEAKER_00: And I'm like, Yes.
• 1:57
  SPEAKER_00: And then after I clear your schedule.
• 1:59
  SPEAKER_00: Yes.
• 2:00
  SPEAKER_00: I will, yes, whatever you need, Dr.
• 2:02
  SPEAKER_00: Ted.
• 2:03
  SPEAKER_00: So I talked to him the next day.
• 2:05
  SPEAKER_00: And then I think in a day or two later, I was chatting with you, and we're just kind of brainstorming, and then it just kind of evolved from there.
• 2:11
  SPEAKER_00: Um, first year I attended was um, excuse me, the second year I attended, but the first year as a faculty member.
• 2:17
  SPEAKER_00: Right.
• 2:17
  SPEAKER_00: And then to my lovely surprise, I was invited back last year and this year with my buddy Renee to be co-chairs.
• 2:24
  SPEAKER_00: So for that I'm eternally grateful.
• 2:26
  SPEAKER_02: Oh, that's so fantastic.
• 2:27
  SPEAKER_02: So we went after you.
• 2:28
  SPEAKER_02: Yeah.
• 2:29
  SPEAKER_02: I don't even remember.
• 2:31
  SPEAKER_02: They're like, yeah, they're like, if you're gonna have an aesthetician track, you need to know Renee Ruleau.
• 2:35
  SPEAKER_01: Yeah, I was part of the don't call me, I'll call you.
• 2:38
  SPEAKER_01: Right.
• 2:39
  SPEAKER_02: So anyway, it was so great for you to, you know, you're here in Austin, first of all.
• 2:45
  SPEAKER_02: But I know you practice in LA too.
• 2:47
  SPEAKER_02: Yeah.
• 2:47
  SPEAKER_02: Tell us a little bit about your practice because it's so fascinating.
• 2:50
  SPEAKER_01: Yeah, so I have been an esthetician for 37 years.
• 2:54
  SPEAKER_01: I started Renee Ruleau skincare, my brand 29 years ago.
• 2:58
  SPEAKER_01: We just celebrated 29.
• 3:00
  SPEAKER_01: Happy birthday.
• 3:00
  SPEAKER_01: Um, I know, thank you.
• 3:02
  SPEAKER_01: Um, and I um I had two skin cut uh two skincare spas in Dallas that I had for 22 years.
• 3:09
  SPEAKER_01: So I employed estheticians um at both those locations.
• 3:12
  SPEAKER_01: I was a full-time practicing aesthetician.
• 3:14
  SPEAKER_01: I actually had my first skincare salon outside of Boston that I had with a with a partner where we employed estheticians, and I started that in 1991 when I was 21 years old.
• 3:25
  SPEAKER_01: So 21 years old, I was managing people, didn't really know what I was doing, but you figure it out.
• 3:30
  SPEAKER_01: And I remember at the time, I would, I mean, being such a baby esthetician, and because I started when I was 19, and it's like, you know, I had these clients that were in their 30s and 40s and 50s, and I remember like, I can't wait to get older because I feel like they're like, what do you know about age?
• 3:47
  SPEAKER_01: I started at 19 too.
• 3:48
  SPEAKER_01: So I very much that red.
• 3:50
  SPEAKER_01: Right.
• 3:50
  SPEAKER_01: So when I turned 30, I was like, okay, fine, I'm getting fine lines now.
• 3:54
  SPEAKER_01: Now I can, you know, they'll be like, okay, she knows what she's talking about.
• 3:57
  SPEAKER_01: But um, so we did uh wind down our spas right before COVID in Dallas.
• 4:02
  SPEAKER_01: So as of five years ago, now our company is based here in Austin, and um as of five years ago, um, I was no longer in that world anymore, but I'm still a practicing aesthetician.
• 4:14
  SPEAKER_01: I have celebrity clients out in LA, so I'm a traveling aesthetician.
• 4:18
  SPEAKER_01: So Sabrina Carpenter, Kiki Palmer, Demi Lovato have been my clients.
• 4:22
  SPEAKER_01: Um, so with like Sabrina Carpenter, I'm on tour with her sometimes caring for her skin.
• 4:27
  SPEAKER_01: Demi Lovato just got married.
• 4:29
  SPEAKER_01: So it's really fun that I still am hands-on, but it's literally 1% of my time.
• 4:34
  SPEAKER_01: And 99% is being the CEO of my company, developing new products and just uh, you know, our D2C company.
• 4:41
  SPEAKER_01: But then we just expanded a year and a half ago now to have our products sold through aestheticians and skincare professionals, and mainly because I missed being around my people.
• 4:50
  SPEAKER_01: It was like now I was just a product company selling direct to consumer as we've done since 1999.
• 4:55
  SPEAKER_01: But it's been really nice to have, you know, um aestheticians and skincare professionals represent my line.
• 5:02
  SPEAKER_01: So I'm like back with my people again, and it feels wonderful.
• 5:05
  SPEAKER_02: Yeah, yeah, that's fantastic.
• 5:07
  SPEAKER_02: So you guys put together a great curriculum.
• 5:09
  SPEAKER_02: So maybe the highlights of you know, what lectures were people really clamoring at, and what was the breaking news or any interesting things that that you guys even learned?
• 5:20
  SPEAKER_00: Some of the feedback that I got uh from some of the estheticians I I kind of chit-chatted with after the session, they really enjoyed the breakout sessions that we had.
• 5:29
  SPEAKER_00: Mostly because our aesthetician is uh is a such a community, yeah, and we're such people that love other people.
• 5:37
  SPEAKER_00: Yeah, and so a smaller, more intimate setting, and a chance to actually talk to some of the set speakers and faculty and getting to pick our brains around certain topics.
• 5:47
  SPEAKER_00: Some of them were like, Oh my gosh, that was my favorite part.
• 5:50
  SPEAKER_02: And then hearing that because that was new this year, and we talked about it.
• 5:54
  SPEAKER_00: We really wanted to bring the community and I think it was really successful, it resonated with our audience feedback.
• 5:59
  SPEAKER_00: Yeah, really well.
• 6:00
  SPEAKER_00: Um, and then I I had performed uh a Moxie laser demo sponsored by Cyton, and some of the audience, they're not um not laser certified.
• 6:09
  SPEAKER_00: Uh it depends on where you practice, what the laws are in the state.
• 6:13
  SPEAKER_00: Um, here in Texas, we have two separate licensures for aestheticians and laser professionals, which I I hold both.
• 6:18
  SPEAKER_00: Oh, interesting.
• 6:19
  SPEAKER_00: Um, yeah.
• 6:20
  SPEAKER_00: Uh and so some of the girls who don't know much about lasers came up to me and asked me, like, that's so cool.
• 6:26
  SPEAKER_00: Like, how do I learn to do that?
• 6:27
  SPEAKER_00: And I'm like, Whoa, we gotta see what's where where are you located and those things.
• 6:32
  SPEAKER_00: But um, just for them to be able to realize that depending upon why they practice as an aesthetician, they are capable under doctor delegation to provide those types of breakfast services.
• 6:42
  SPEAKER_02: Oh, yeah, that's great.
• 6:43
  SPEAKER_01: I love that.
• 6:44
  SPEAKER_01: Yeah.
• 6:45
  SPEAKER_01: So a few things that stand out for me.
• 6:47
  SPEAKER_01: Uh, one is um, so yeah, uh echoing that, um, you know, we're aestheticians, we're in the relationship business.
• 6:55
  SPEAKER_01: We just happen to do skincare, right?
• 6:57
  SPEAKER_01: So having those breakout sessions um where you know you had that kind of connection time, we love that.
• 7:03
  SPEAKER_01: But speaking of relationships, the um Alexis Robertson did one on setting boundaries in the treatment room.
• 7:10
  SPEAKER_01: And that was really well received because again, we value relationships.
• 7:15
  SPEAKER_01: Aestheticians are caregivers, and a lot of times we don't do a great job at setting boundaries with our clients.
• 7:22
  SPEAKER_01: You know, somebody shows up late, right?
• 7:24
  SPEAKER_01: Sometimes we don't want to be like, hey, I have to cut your treatment short.
• 7:27
  SPEAKER_01: We don't want to hurt their feelings, and so, or no shows, right?
• 7:31
  SPEAKER_01: You have people that got on your schedule and they don't show up, and then enforcing cancellation policies and things like that.
• 7:37
  SPEAKER_01: So that a lot of people really like that because she gave some good um phrases to say, you know, to like exactly and and so I thought that was really good, and then um ingredients, right?
• 7:53
  SPEAKER_01: Estheticians love to know about ingredients.
• 7:56
  SPEAKER_01: So the fact that we had two chemists um, you know, that spoke about ingredients that was really, really um uh informative.
• 8:04
  SPEAKER_01: And I mean, you could, you know, basically you could see by how many people were in the room.
• 8:08
  SPEAKER_01: It was standing room only for one of them.
• 8:11
  SPEAKER_01: Yeah, yeah, yeah.
• 8:12
  SPEAKER_02: Of the breaking kind of all of the new ingredients.
• 8:16
  SPEAKER_01: Yeah, and and Valerie George did a really great job from a cosmetic uh chemist perspective.
• 8:22
  SPEAKER_01: She was really good at talking about trending ingredients.
• 8:25
  SPEAKER_01: So PDRN and exosomes, but did a really good job at, you know, kind of the pros and cons, but she was really objective about it.
• 8:33
  SPEAKER_01: Right.
• 8:33
  SPEAKER_01: And um is she a chemist?
• 8:36
  SPEAKER_02: Yes, okay.
• 8:37
  SPEAKER_01: Yeah, a formulator.
• 8:38
  SPEAKER_02: She was really very good.
• 8:39
  SPEAKER_02: Yes, thinking she was extremely knowledgeable.
• 8:42
  SPEAKER_02: She's talking about probiotics.
• 8:43
  SPEAKER_02: Exact, exactly that's yeah, she's a researcher.
• 8:45
  SPEAKER_00: I love so much about the education that we provide here because if it's not a sponsored product theater directly from a brand, all the other education that we deliver to our attendees is able to be applied across the board.
• 8:59
  SPEAKER_00: Right.
• 8:59
  SPEAKER_00: It's I know I've attended so many other esthetician conferences where every single talk track is sponsored by a brand and then they're only talking about their product.
• 9:06
  SPEAKER_00: Right.
• 9:07
  SPEAKER_00: But I love how we've worked so hard to try to keep so much of this information translatable into generalized practice to strengthen our skills.
• 9:16
  SPEAKER_02: Yeah, yeah.
• 9:17
  SPEAKER_02: And I know you spoke on acne treatment, which is a specialty of yours.
• 9:22
  SPEAKER_02: And I'm shocked when I'm talking to the aestheticians here how much acne they're treating.
• 9:28
  SPEAKER_02: Yeah, it's unbelievable.
• 9:29
  SPEAKER_02: So I heard the beginning of your talk, but not all of it.
• 9:32
  SPEAKER_02: But the room again was totally packed because it's such an important subject.
• 9:37
  SPEAKER_01: Yeah.
• 9:37
  SPEAKER_01: Well, and as aestheticians, that's really kind of our bread and butter because that just oftentimes requires our hands.
• 9:44
  SPEAKER_01: Yeah.
• 9:45
  SPEAKER_01: It's, you know, so especially for like solo aestheticians, you know, they don't have a medical director.
• 9:50
  SPEAKER_01: They don't have the lasers and the big fancy machines, but that's kind of how we all kind of start.
• 9:54
  SPEAKER_01: And then as we grow in our career and maybe you know move up and then get a medical director, and now we can do you know more aggressive things.
• 10:01
  SPEAKER_01: But acne is really the foundation of estheticians, both teen and adult acne as well.
• 10:07
  SPEAKER_02: Yeah, that bread and butter.
• 10:08
  SPEAKER_02: Yeah, yeah, it is bread and butter.
• 10:10
  SPEAKER_02: It's our bread and butter too, by the way.
• 10:12
  SPEAKER_02: You know, it's the number one diagnosis in the germ practice.
• 10:15
  SPEAKER_01: But I mean, and here's the thing, and I, you know, it's we're all looking for a cure, right?
• 10:20
  SPEAKER_01: And the reality is acne is a skin disease for which there is no cure, right?
• 10:26
  SPEAKER_01: I mean, when I started 37 years ago, I was trying to help people cure their acne, and today 37 years ago here I am.
• 10:32
  SPEAKER_01: Like what's changed, right?
• 10:34
  SPEAKER_01: So and that's in that and that's what I always say is like, you know, everyone's like, oh my gosh, the skincare industry, so many advancements or whatever.
• 10:42
  SPEAKER_01: But I was like, Yeah, we're still trying to, how much advancements can there be?
• 10:45
  SPEAKER_01: We're still trying to cure acne.
• 10:46
  SPEAKER_01: We still haven't solved that one.
• 10:48
  SPEAKER_01: And I remember probably about 10 years ago, there was supposed to be a vaccine for acne.
• 10:53
  SPEAKER_01: And I wrote a blog post about this, and it was like, oh my gosh, and never came to stay tuned because it's still on the it's on the front burner right now.
• 11:00
  SPEAKER_01: I'm sure, but it means stay tuned.
• 11:02
  SPEAKER_01: But it's still it's been 10 years and still hasn't come to fruition.
• 11:04
  SPEAKER_01: So I'm like, there's still uh and I think you know, I I mentioned in my in my acne talk, which is you know, our skin is is our skin is as unique as our uh fingerprint, right?
• 11:16
  SPEAKER_01: And that's the challenge, is it's so specific to everyone, you know, it's just not it's it's not black or white, you know.
• 11:23
  SPEAKER_00: I know when I'm treating patients with acne or a lot of I treat a lot of pigmentary issues being in Texas.
• 11:31
  SPEAKER_00: And I have a large population patient population of skin of color.
• 11:34
  SPEAKER_00: I so particularly things like melasma and then PIH, that's a direct result of acne.
• 11:40
  SPEAKER_00: I tell them, look, we have to learn to manage these conditions.
• 11:43
  SPEAKER_00: There's not a cure.
• 11:44
  SPEAKER_00: Right.
• 11:44
  SPEAKER_00: Boy, wouldn't we be rich if there was a cure.
• 11:48
  SPEAKER_00: But we're having to learn to manage these things in order.
• 11:51
  SPEAKER_00: And I guess that is kind of good for our business.
• 11:53
  SPEAKER_00: I guess we wouldn't really have too much to be doing if we had cure cure.
• 11:57
  SPEAKER_02: Well, you know, and there are no one's probably as close as we came.
• 12:00
  SPEAKER_02: I mean, and it doesn't necessarily cure it.
• 12:02
  SPEAKER_02: We do have a lot of patients who take it multiple times.
• 12:04
  SPEAKER_02: Right.
• 12:04
  SPEAKER_00: Yeah, we especially hard to manage a lot of conditions.
• 12:07
  SPEAKER_01: Yeah, and there are a lot of tools.
• 12:09
  SPEAKER_01: I mean, there there really are, you know, but I think lactone, I think, has really changed the changed a lot.
• 12:14
  SPEAKER_01: Yeah.
• 12:14
  SPEAKER_00: And the oral.
• 12:15
  SPEAKER_00: I have so many patients that they one stops working or they switch over to the other, or they do a combination of both.
• 12:21
  SPEAKER_01: And but I think it's really getting, you know, for us as aestheticians, it's really I said in my in my acne talk, we are acne detectives, right?
• 12:30
  SPEAKER_01: We spend that time really understanding their life, their lifestyle, nutrition, you know, everything.
• 12:36
  SPEAKER_02: You talk nutrition with them because you now as dermatologists than ever.
• 12:41
  SPEAKER_00: Refer out.
• 12:42
  SPEAKER_00: I mean, that's not my specialty.
• 12:44
  SPEAKER_00: I understand that the importance, and we had our panel on integrative uh skincare.
• 12:49
  SPEAKER_00: So talking about treating a patient as a whole, not just trying to put a band-aid on the surface of the skin, but okay, uh, are there hormonal issues underlying?
• 12:58
  SPEAKER_00: Are there dietary um things going on?
• 13:01
  SPEAKER_00: Like, how is your lifestyle?
• 13:03
  SPEAKER_00: Do you smoke?
• 13:03
  SPEAKER_00: Do you drink a lot of alcohol?
• 13:05
  SPEAKER_00: How do you sleep at night?
• 13:06
  SPEAKER_00: What are your stress levels?
• 13:07
  SPEAKER_00: If your cortisol is high, that acne is gonna flare like you wouldn't believe.
• 13:11
  SPEAKER_00: Can't fight stress.
• 13:12
  SPEAKER_00: No, and just if you fight work out a bad diet, we can't out treat other poor lifestyle habits.
• 13:20
  SPEAKER_00: So um I tend to refer, I have a list of people that I like to refer out to.
• 13:26
  SPEAKER_00: It's like I would like to you to go and let's get some better understanding around these suspicions I have.
• 13:33
  SPEAKER_00: Because I'm not a doctor, I'm not gonna diagnose you.
• 13:35
  SPEAKER_00: But let me send you to a friend of mine who's a dermatologist or somebody who's a nutritionist.
• 13:40
  SPEAKER_00: Let have them run your blood panels.
• 13:42
  SPEAKER_00: Let's get a big see what's all the bigger pictures.
• 13:45
  SPEAKER_00: It's all the tools, but it's all the these are all the tools and the tools.
• 13:48
  SPEAKER_01: Detective work too.
• 13:49
  SPEAKER_01: So that when do you come to recommend this?
• 13:51
  SPEAKER_01: When do you pull out that tool in the toolkit?
• 13:54
  SPEAKER_01: It's a puzzle.
• 13:54
  SPEAKER_02: It's a multifactorial condition.
• 13:56
  SPEAKER_02: There's so many things playing in from the lifestyle issues, the hormonal issues, the you know, stress.
• 14:02
  SPEAKER_02: There's just so much that plays into it.
• 14:05
  SPEAKER_01: Yeah, and more general because I, you know, for my skincare brand, we really make a distinction between teen and adult acne, right?
• 14:12
  SPEAKER_01: A teen is going to be oilier, more sebum.
• 14:15
  SPEAKER_01: Yeah, so you treat that differently.
• 14:17
  SPEAKER_01: Sure.
• 14:17
  SPEAKER_01: And then, but somebody can all of a sudden be perimenopausal and start breaking out, and you can't treat them with teen products, right?
• 14:25
  SPEAKER_01: So it's all about healthy barrier, and there's different, you know, uh solutions that we that we use for adults versus teens, and that's a good distinction.
• 14:34
  SPEAKER_02: So, where where do you think we're going next year with the esthetician track?
• 14:38
  SPEAKER_02: You two are not off the hook, by the way.
• 14:40
  SPEAKER_02: Oh, okay.
• 14:41
  SPEAKER_00: I I didn't want to make an assumption.
• 14:44
  SPEAKER_02: You're signed up.
• 14:45
  SPEAKER_02: Check.
• 14:45
  SPEAKER_02: Check, check.
• 14:46
  SPEAKER_02: Okay, I'll be here.
• 14:47
  SPEAKER_00: I'll mark it on my calendar.
• 14:48
  SPEAKER_02: It's gonna be the 18th through the 20th of September.
• 14:52
  SPEAKER_02: Our listeners, Science of Skin Summit back here at the Fairmont in Austin, which we love this hotel.
• 14:58
  SPEAKER_02: Yeah, it's been great.
• 14:59
  SPEAKER_02: But we we're gonna we need to shake it up again like we did this year.
• 15:02
  SPEAKER_01: So we're gonna be looking forward to we got a lot of feedback that people so I mean the goal is to get better and better, right?
• 15:08
  SPEAKER_01: But yeah.
• 15:09
  SPEAKER_01: Um, we got a lot of feedback that people just loved, you know, all the tracks this year better than last year, which was great.
• 15:16
  SPEAKER_00: If you didn't get to give us any feedback, please reach out to me, Renee, or to the conference itself.
• 15:21
  SPEAKER_00: We'd love to hear your feedback because we are aestheticians for estheticians, and we've real Renee and I have really put our heart and soul into trying to cultivate a a play, a safe space for us to come together, become community, collaborate, learn from each other, lean on each other.
• 15:37
  SPEAKER_00: Yeah, and we can only really make that better with your feedback and your their help.
• 15:42
  SPEAKER_00: So please don't hesitate to reach out.
• 15:44
  SPEAKER_00: I'm very accessible through Instagram.
• 15:45
  SPEAKER_00: Yeah, are you you're thinking you're pretty too much?
• 15:48
  SPEAKER_02: Two are on social media, you're looking at your DMs.
• 15:51
  SPEAKER_02: We want to hear it from the people.
• 15:53
  SPEAKER_02: Yeah, that that that's feedback is so great.
• 15:56
  SPEAKER_02: Well, I want to thank both of you for taking the time, giving us this little recap.
• 16:00
  SPEAKER_02: And I love uh somebody told me about Esty Besties.
• 16:04
  SPEAKER_02: Yes, it looks so cute.
• 16:05
  SPEAKER_02: I mean, I almost cry every time I talk about the esthetician track, yeah, because it's so wonderful your community that you're building there, and everybody's so happy to be here.
• 16:14
  SPEAKER_02: And they're in those sessions with the dermatologists and all of the other doctors, and we really love mixing it up.
• 16:20
  SPEAKER_02: So again, thank you guys for all your I mean.
• 16:22
  SPEAKER_01: At the end of the day, you know, we all are serving our clients and patients.
• 16:26
  SPEAKER_01: Absolutely.
• 16:27
  SPEAKER_01: We want them to become more confident in their skin.
• 16:29
  SPEAKER_01: We do it two different ways.
• 16:31
  SPEAKER_01: Yeah, and we're allies, right?
• 16:33
  SPEAKER_01: We're yeah, we work together synergistically.
• 16:35
  SPEAKER_02: I love the panel this year on the aesthetician-physician relationship, which Renee sat in on and thank you to you and Dr.
• 16:44
  SPEAKER_00: Ted for recognizing that we are allies.
• 16:47
  SPEAKER_00: It's unfortunate that there are so many doctors out there that don't recognize that.
• 16:51
  SPEAKER_00: Yeah, and our goals at the end of the day are that.
• 16:54
  SPEAKER_01: They're just not educated, they don't know the role that we play.
• 16:57
  SPEAKER_02: I think they know what you do.
• 16:58
  SPEAKER_02: That's what it means.
• 16:59
  SPEAKER_02: Totally honest, you know, exactly.
• 17:01
  SPEAKER_00: It's just lack of knowledge, and there are different types of aestheticians, you know, more medically trained, like myself, right?
• 17:07
  SPEAKER_00: More uh traditional, like Renee works exclusively with her hands.
• 17:11
  SPEAKER_00: There are some holistic aestheticians, and we all have a place in this.
• 17:15
  SPEAKER_02: Everybody, yeah, everybody has a place.
• 17:16
  SPEAKER_02: And as you said, we're all trying to just take care of people and make it better, make them more complicated.
• 17:20
  SPEAKER_02: Our goals are the same when you boil it down.
• 17:22
  SPEAKER_02: Yeah, I'll thank you for you're welcome.
• 17:24
  SPEAKER_02: Thank you both for your efforts.
• 17:26
  SPEAKER_02: We'll look forward to 2026 here in Austin, September 18th through the 20th at the Fairmont Hotel.
• 17:32
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• 17:38
  SPEAKER_02: And thanks for listening.
• 17:39
  SPEAKER_02: We'll see you next time.