Latest / Roast the Post Podcast / Special: Jen and Paul Write a Job Ad
Transcript
- 0:01SPEAKER_00: Hi, I'm Jen.
- 0:02SPEAKER_00: This is the show where we read job postings a little too closely.
- 0:06SPEAKER_00: On Roast the Post,
- 0:07SPEAKER_00: we dig into the story behind the bullet points,
- 0:09and this one raises a few questions you'll want answered before
- 0:12hitting apply.
- 0:14SPEAKER_00: Let's roast.
- 0:20Hey everybody,
- 0:20we are doing a extra special bonus episode of Roast the Post
- 0:24today.
- 0:25SPEAKER_02: Jen and I were chit-chatting and she is writing a job post for something.
- 0:30SPEAKER_02: And as we were talking about it,
- 0:31SPEAKER_02: we kind of said to ourselves,
- 0:32it would be really cool if we unpacked this live on the show
- 0:37and worked through
- 0:38something that we're collaborating on to give kind of more of a
- 0:41sense of how
- 0:42co-designing a role can add a lot to an organization that's
- 0:45really thinking about
- 0:46SPEAKER_02: their talent management systems and practices.
- 0:49SPEAKER_02: It's a bit of an experiment.
- 0:50SPEAKER_02: It'll be a bit of a prototype.
- 0:52SPEAKER_02: It'll be a little bit of fun.
- 0:53SPEAKER_02: And I'm sure we're going to say some goofy stuff.
- 0:55SPEAKER_02: So bear with us.
- 0:56SPEAKER_02: But we hope you enjoy.
- 0:57SPEAKER_02: We hope you find it useful.
- 0:58SPEAKER_02: All right, Jen, why don't you get us into what the role is all about?
- 1:04SPEAKER_02: And we'll just kind of start talking through it.
- 1:06SPEAKER_00: Absolutely.
- 1:06SPEAKER_00: Okay, so the role itself is an executive assistant for a
- 1:15kind of impact focused venture capital firm a smaller firm not
- 1:22too huge portfolio
- 1:24SPEAKER_00: come a portfolio of about 28 to 30 companies and a leadership team of six
- 1:35and total headcount of about 12 so 50 50 leadership and
- 1:41employee count uh for
- 1:42SPEAKER_00: whatever reason that's just the way that it has played out um and so the
- 1:47organization is just kind of struggling with the administrative
- 1:52operational side of
- 1:53SPEAKER_00: things and there's a lot going on um going into fundraising uh this year
- 1:59it would be nice to have someone to get things organized so
- 2:05general executive
- 2:06assistant type duties light touch support at the executive
- 2:11level the leadership
- 2:12team has made it very clear that they still want to own their
- 2:17calendars and those
- 2:18SPEAKER_00: types of things but
- 2:20SPEAKER_00: This company does quite a few in-person events throughout the year,
- 2:23SPEAKER_00: so someone to help with that kind of coordination,
- 2:27SPEAKER_00: maybe finding venues,
- 2:29SPEAKER_00: booking venues,
- 2:31SPEAKER_00: hotel or like Airbnb type accommodations.
- 2:37A lot of people have also indicated that they still want to
- 2:39keep booking their own
- 2:40SPEAKER_00: flights and things like that.
- 2:43um yeah it's more going to be making sure that balls don't get
- 2:47dropped and keeping
- 2:49things organized as the firm goes into very busy period this
- 2:54would be a permanent
- 2:55full-time position remote located in Canada ideally someone
- 3:01with uh venture capital
- 3:04SPEAKER_00: private equity finance type background um and somebody who would be
- 3:10required to build systems from scratch this is a net new role
- 3:16um so looking for
- 3:19SPEAKER_00: someone to kind of take ownership of
- 3:22designing systems processes and that experience then would come
- 3:29in really handy so
- 3:30that's kind of a background of the role the role itself would
- 3:33report to the VP of
- 3:35people operations because it just feels a little bit more
- 3:39centralized and because
- 3:41SPEAKER_00: none of the executive team the whole point of having this role is to
- 3:49SPEAKER_00: take things off their plate.
- 3:50SPEAKER_00: And so having another person to report to them is not ideal for anyone.
- 3:56SPEAKER_02: Yeah.
- 3:58SPEAKER_02: That's interesting.
- 3:59SPEAKER_02: So this is the job title is being branded as executive assistant.
- 4:04SPEAKER_02: But from what I kind of pick out of what you described so far,
- 4:09SPEAKER_02: this is kind of an operations coordinator type role.
- 4:12SPEAKER_02: You know,
- 4:13that skill set is going to be very important for I think the
- 4:17success of this role
- 4:18within the context of they're helping to make the business
- 4:23operate in a more
- 4:25SPEAKER_02: streamlined,
- 4:25SPEAKER_02: more effective way,
- 4:26SPEAKER_02: you know,
- 4:27SPEAKER_02: take off.
- 4:28some of the itty bitty things of like organizing events and uh
- 4:31you know there's
- 4:32there's some stuff that's probably going to relate to expenses
- 4:34and travel even if
- 4:36the team really wants to still maintain their own calendars and
- 4:39book their own
- 4:40travel there's probably going to be a lot of supportive things
- 4:42there so this this
- 4:43might not be a traditional ea role it might be a role where the
- 4:48person who's
- 4:48successful needs to think a lot more about how to process work
- 4:54and how to automate
- 4:55SPEAKER_02: some stuff
- 4:56and how to not consolidate work and consolidate power but make
- 5:03it more effective
- 5:04and efficient to run the current structures inside the context
- 5:08of that organization
- 5:09SPEAKER_02: so it's it's an interesting role for sure
- 5:12You make such a good point because I think as I was growing out
- 5:17the list of
- 5:18SPEAKER_00: responsibilities and thinking about things like,
- 5:21SPEAKER_00: you know,
- 5:21SPEAKER_00: what does success look like?
- 5:23SPEAKER_00: What would the first 30, 60, 90 days look like?
- 5:26SPEAKER_00: It occurred to me that this isn't a traditional executive assistant role.
- 5:31SPEAKER_00: I also thought about project coordinator.
- 5:35uh as well like you said ops coordinator um those kinds of
- 5:39titles so i think that's
- 5:40that's the first thing is really breaking down what is this
- 5:44title and it has to be
- 5:48SPEAKER_00: bang on because it has to attract the right people
- 5:51for the role we've talked in the past about like you know job
- 5:56posting for the
- 5:57candidate pool that you're trying to attract and it would be a
- 6:01huge missed
- 6:02opportunity for to miss out on ops coordinators or project
- 6:07coordinators project
- 6:08management coordinators because they looked at the title and it
- 6:12said executive
- 6:13assistant they're like that's not me that's not what I want to
- 6:16do so that's a
- 6:17SPEAKER_00: really really good point the first and foremost thing here is
- 6:22SPEAKER_00: What is the job title?
- 6:24It might be interesting to to test out multiple job titles with
- 6:29essentially the
- 6:29SPEAKER_02: same post,
- 6:30SPEAKER_02: right?
- 6:30Because we've talked on the show before about how how certain
- 6:35titles in certain
- 6:36SPEAKER_02: terms can very much code to certain particular groups of people.
- 6:41SPEAKER_02: And if you think about that coding,
- 6:43SPEAKER_02: like we did an episode with an executive assistant role,
- 6:45SPEAKER_02: executive assistant plus office manager role.
- 6:49And we talked a lot about the the kind of gender specific
- 6:52coding was inherent in that title.
- 6:54SPEAKER_02: So with going with an executive assistant here,
- 6:56SPEAKER_02: you might actually find that the same dynamics are in play.
- 7:00So it could be really interesting to pass different job titles
- 7:03and see what you got.
- 7:04SPEAKER_00: That is such a great suggestion.
- 7:06SPEAKER_00: I love that.
- 7:07SPEAKER_00: And even if the body of I mean,
- 7:10SPEAKER_00: this is something that we'll get into,
- 7:11SPEAKER_00: too,
- 7:12SPEAKER_00: as well,
- 7:13is that the body of the job posting might have to vary a little
- 7:16bit based on those
- 7:17SPEAKER_00: job titles.
- 7:18SPEAKER_00: But you're absolutely right.
- 7:20SPEAKER_00: It's a great opportunity to see what comes back.
- 7:24SPEAKER_00: I'm interested.
- 7:25SPEAKER_00: I'm interested in doing that.
- 7:26SPEAKER_00: So, well, I'll definitely have to play around with it.
- 7:31SPEAKER_00: So the job posting, maybe I'll just go through what I have right now.
- 7:35SPEAKER_02: Yeah, you know, why don't we start with the structure of the job post.
- 7:39SPEAKER_02: And for the folks at home,
- 7:41we're going to put a copy of this job post up on Google Drive
- 7:47like we normally do,
- 7:47SPEAKER_02: and we'll put a link to everything in the show notes.
- 7:49So you hit the episode landing page and you can kind of see
- 7:52what we're talking
- 7:52SPEAKER_02: about here and writing and follow along if you want.
- 7:55um but why don't we start with with the structure what are the
- 7:57different sections
- 7:58of the role in order and what's your thinking behind um that
- 8:04structure let's let's
- 8:05start there and we'll just kind of peel back the layers of the
- 8:07onion a little bit
- 8:08as we go absolutely um so the structure begins with about the
- 8:13company um and again
- 8:18SPEAKER_00: important thing to know.
- 8:19SPEAKER_00: Who is this company?
- 8:20SPEAKER_00: What are they doing?
- 8:21SPEAKER_00: What are they all about?
- 8:23SPEAKER_00: Goes into the role.
- 8:25SPEAKER_00: So a brief summary of the role itself.
- 8:29SPEAKER_00: Key responsibilities.
- 8:31SPEAKER_00: Then we have reporting structure.
- 8:34SPEAKER_00: Location and work environment.
- 8:37SPEAKER_00: What we're looking for, I guess, aka qualifications.
- 8:43SPEAKER_00: And compensation and benefits.
- 8:47SPEAKER_00: Then we go into the hiring process.
- 8:49SPEAKER_00: So what the candidate can expect.
- 8:52SPEAKER_00: Then we have our AI disclosure and then a note on accommodations.
- 9:00SPEAKER_00: That's the basic structure.
- 9:03SPEAKER_00: My issue is that I want to provide as much information as possible.
- 9:10SPEAKER_00: It starts to get really long.
- 9:13that's where i'm concerned now i don't know that might not be
- 9:16an issue for for
- 9:17SPEAKER_00: people that just might be me worrying that it's too long i think the more
- 9:22information the better we talk about this a lot listing out
- 9:25when we talk about
- 9:25listing out your benefits and being specific well that takes up
- 9:28a lot of space as
- 9:30well when you add what the hiring process is uh that also takes
- 9:34up some space so i
- 9:36SPEAKER_00: could be thinking
- 9:39SPEAKER_00: that something is a problem when it's really not.
- 9:41SPEAKER_00: And when I say too long, we're at four pages on a Google Doc.
- 9:48SPEAKER_00: That's long at a 12 point font.
- 9:52SPEAKER_00: So that's long.
- 9:54SPEAKER_02: I have a bit of a pedantic question to start with.
- 9:58SPEAKER_02: So in your structure that you've outlined,
- 10:00SPEAKER_02: you have the section about the company,
- 10:04SPEAKER_02: the hiring company as your first section.
- 10:07Why did you choose to put this at the start of the job post
- 10:11versus at the end?
- 10:12SPEAKER_02: Because we look at a lot of job posts,
- 10:14SPEAKER_02: job ads,
- 10:16SPEAKER_02: where the employer branding is kind of tacked on at the end.
- 10:19SPEAKER_02: Why did you put it first?
- 10:21SPEAKER_00: I think because this specific organization I had mentioned there,
- 10:25SPEAKER_00: it's a lot about impact investing.
- 10:28SPEAKER_00: And I think that needs to be really important to the candidate.
- 10:35for the type of people that we attract to the organization are
- 10:40folks who care about
- 10:43the mission and the mission is quite unique without going into
- 10:47too much detail it
- 10:48is a very very unique mission yes the the work itself venture
- 10:53capital whatever very
- 10:56SPEAKER_00: common but it's the type
- 10:58of investments that are being made and so um that's that's one
- 11:03reason why i really
- 11:04want to make sure that that connects with the um applicants the
- 11:09other reason why is
- 11:10SPEAKER_00: um i'm trying to be i'm trying not to give too much detail here but
- 11:17The job posting is hoping to attract a specific person in a
- 11:22specific demographic.
- 11:24SPEAKER_00: So not just mission driven, but some diversity would be appreciated here.
- 11:33SPEAKER_00: And it says so.
- 11:35SPEAKER_00: It actually says so in the job posting somewhere.
- 11:37So instead of me trying to make up the language,
- 11:40why don't I just tell you what it says?
- 11:41SPEAKER_00: Mm-hmm.
- 11:45we strongly encourage applications from indigenous
- 11:47professionals and value lived
- 11:50experience alongside professional experience also experience
- 11:54working within
- 11:55indigenous organizations communities or initiatives is
- 11:58considered a strong asset so
- 11:59that's part of the reason why I put about the company at the
- 12:02very beginning because
- 12:03right off the bat if somebody can identify with that then we
- 12:08will have captured
- 12:08SPEAKER_00: their attention and
- 12:10SPEAKER_00: Also for those who might not be interested in that,
- 12:13SPEAKER_00: unfortunately,
- 12:14SPEAKER_00: we live in a world where that might be a deterrent for some people.
- 12:18SPEAKER_00: And so naming it right off the bat to me is a filter.
- 12:22SPEAKER_02: Mm hmm.
- 12:23Yep,
- 12:24yep,
- 12:24it's a bi-directional filter to kind of have that stuff out
- 12:27there.
- 12:27SPEAKER_02: And what I kind of like about your explanation and what I've seen,
- 12:32SPEAKER_02: I'm just kind of skimming through the job post now,
- 12:35SPEAKER_02: what I kind of see is you're taking that mission-driven kind of purpose.
- 12:40and anchor it and like you're anchoring it to the very top of
- 12:43the role so that like
- 12:46you said you know someone who it really resonates with like
- 12:48it's going to be front
- 12:49and center and you know hopefully get them a little bit engaged
- 12:52and excited to
- 12:53continue on with the role so let's let's keep on going through
- 12:57this you know the
- 12:57next section that you have after the employer branding part the
- 13:00about the company
- 13:01SPEAKER_02: part
- 13:02SPEAKER_02: is the role itself.
- 13:03SPEAKER_02: So you've got the role, the key responsibilities.
- 13:07SPEAKER_02: Let's start there.
- 13:09SPEAKER_02: When to read off the role and we'll kind of get into that.
- 13:12SPEAKER_00: Sure.
- 13:13The executive assistant role is a newly created position that
- 13:17comes at a pivotal
- 13:18SPEAKER_00: moment for this company.
- 13:20We are intentionally designing this position to act as a
- 13:22central coordination point
- 13:24SPEAKER_00: across leadership,
- 13:25SPEAKER_00: fundraising and internal operations.
- 13:28SPEAKER_00: And there's that word that you mentioned again, operations.
- 13:32sometimes we need a second set of eyes right to be like it's
- 13:35very obviously
- 13:36speaking to operations so um yes uh as such you will help shape
- 13:42how the position
- 13:42evolves influence systems and workflows early and play a
- 13:46meaningful part in
- 13:47building this company's next phase of growth so that's a
- 13:51describer of the role
- 13:53SPEAKER_00: curious as to you know what you think might be missing here
- 13:58yeah red flags green flags beige flags or do you want me to go
- 14:04into responsibilities first
- 14:07Well,
- 14:07let's,
- 14:07let's pause here and just talk about that section for a little
- 14:10bit.
- 14:11SPEAKER_02: So you,
- 14:11SPEAKER_02: you,
- 14:11SPEAKER_02: you teased out that this,
- 14:12SPEAKER_02: you know,
- 14:13SPEAKER_02: you use the word operations and,
- 14:15SPEAKER_02: you know,
- 14:15SPEAKER_02: we,
- 14:15SPEAKER_02: we talked about that a little bit at the start where it was like,
- 14:18SPEAKER_02: this really seems like an operations and systems type role.
- 14:22SPEAKER_02: The thing that's popping up for me right now is perhaps,
- 14:26are you going to do yourself a disservice by branding this as
- 14:30executive assistant?
- 14:31Are you going to inadvertently screen out or filter out people
- 14:37who they don't even
- 14:38SPEAKER_02: click into the job role?
- 14:39SPEAKER_02: They just see, you know, that big list of LinkedIn jobs.
- 14:42SPEAKER_02: And it's like, you know, this company is hiring an EA.
- 14:46SPEAKER_02: You know, are they going to just be like, man, I'm not an EA.
- 14:48SPEAKER_02: See you later.
- 14:49When perhaps they are an operations professional and they
- 14:53really would dig this
- 14:54SPEAKER_02: job,
- 14:55SPEAKER_02: but they skip that part.
- 14:56Like,
- 14:56I wonder,
- 14:57maybe you're going to do yourself a disservice through that
- 14:59kind of dynamic.
- 15:01SPEAKER_00: And on the flip side of that,
- 15:03SPEAKER_00: we've talked about how EA roles when they're posted,
- 15:07SPEAKER_00: you are going to get thousands of applicants because again,
- 15:12SPEAKER_00: perceived as a lower barrier to entry type role.
- 15:15SPEAKER_00: Uh,
- 15:16SPEAKER_00: and so any kind of administrative type role,
- 15:19SPEAKER_00: you're going to see so many applicants that it's almost overwhelming.
- 15:23SPEAKER_00: And so I think that you're right.
- 15:25SPEAKER_00: Um, it'll either, um,
- 15:28get folks who are like ops coordinator type roles not
- 15:31interested in it or have a
- 15:33lot of the wrong type of applicants um so yeah i think you're
- 15:39right i think the
- 15:40biggest thing here is whether or not this is the correct title
- 15:42for the role
- 15:44SPEAKER_02: And you also, we talked about AI a little bit.
- 15:47SPEAKER_02: You have an AI disclosure.
- 15:48SPEAKER_02: And we're just kind of jumping ahead a little bit, folks, sorry.
- 15:53But the AI disclosure is basically,
- 15:55we don't use AI in the screening or the hiring process.
- 15:58SPEAKER_02: Your interview is looked at, or your application is looked at by people.
- 16:02SPEAKER_02: And you'll be talking to people in the interview.
- 16:04It's a very human-centric process that you outline in that
- 16:07disclosure statement.
- 16:09SPEAKER_02: But that's great.
- 16:11SPEAKER_02: I personally love that.
- 16:12I don't like automated systems that are poorly designed in the
- 16:15hiring process.
- 16:16But combined with you're going to get a ton of applications
- 16:20because of the
- 16:21SPEAKER_02: perception of a low barrier role.
- 16:23Are you are you inadvertently perhaps putting like a
- 16:28screwdriver in the lock to the dike?
- 16:29And is it going to burst open and flood you with stuff that you
- 16:31can't possibly get
- 16:32SPEAKER_02: through too many applications?
- 16:34SPEAKER_02: Maybe that'll happen.
- 16:35SPEAKER_02: Those two things together.
- 16:36SPEAKER_00: Maybe that'll happen.
- 16:37SPEAKER_00: And I don't know if we want to go into that a little bit now.
- 16:40SPEAKER_00: We might as well.
- 16:42This is kind of an experimental structure right now that we're
- 16:44working with.
- 16:46SPEAKER_02: We're free-forming it.
- 16:47SPEAKER_00: This is a good question.
- 16:48SPEAKER_00: So when you say that,
- 16:50SPEAKER_00: like for this organization,
- 16:52SPEAKER_00: there is no applicant tracking software or anything like that.
- 16:56SPEAKER_00: So it is a tool like submit via email.
- 17:00SPEAKER_02: So you're going to be running this process on spreadsheets.
- 17:04absolutely absolutely running the process on spreadsheets i am
- 17:07okay with that
- 17:08personally um because one i have the bandwidth and two um i
- 17:12have the desire to
- 17:14almost case study this process as well um i've you know early
- 17:21days spreadsheet
- 17:22style and then midpoint career lots of applicant tracking
- 17:26systems lots of ats um
- 17:29SPEAKER_00: And this is kind of going back to the basics,
- 17:31because I really want to understand the difference at the
- 17:36difference in the
- 17:36SPEAKER_00: process.
- 17:37SPEAKER_00: So, yes, overwhelmed.
- 17:38SPEAKER_00: Absolutely.
- 17:39SPEAKER_00: But my there is a bit of a plan.
- 17:42There is a bit of a method to the madness and it is posting it
- 17:48short term.
- 17:49uh post it keep it up for just a few days uh and then pause it
- 17:56or take it down and
- 17:57then assess and repost if needed um to be able to handle the
- 18:03influx of applications
- 18:05i also wonder if whether or not that's actually going to be
- 18:08true in this case like
- 18:10SPEAKER_00: i said it's a very specific um
- 18:14SPEAKER_00: candidate that we're looking for.
- 18:16It's a very specific organization that might not necessarily
- 18:23attract everyone.
- 18:24And,
- 18:24you know,
- 18:25for me,
- 18:25when I applied for the organization,
- 18:27I was hesitant.
- 18:28I was hesitant because I didn't know that I was going to be the
- 18:31right person for
- 18:32SPEAKER_00: the role considering the organization.
- 18:35SPEAKER_00: the organization itself.
- 18:37SPEAKER_00: So I was very hesitant because I didn't want to take any missteps.
- 18:41SPEAKER_00: I want to be really respectful of what the organization was trying to do.
- 18:44SPEAKER_00: And so, yeah, it will be very, very interesting.
- 18:49SPEAKER_00: My question for you is,
- 18:50how would you then leverage AI without having an ATS to manage
- 18:55the system,
- 18:57SPEAKER_00: to manage the process?
- 18:59SPEAKER_02: That's a great question.
- 19:01I think that I would use AI in a kind of a knowledge generation
- 19:08role in a process
- 19:09SPEAKER_02: if it was me kind of starting this from scratch.
- 19:12SPEAKER_02: So I would collect all of the applications.
- 19:17SPEAKER_02: Hopefully they're
- 19:19SPEAKER_02: you know, they're all in a format that can be copy pasted.
- 19:23SPEAKER_02: So that,
- 19:24SPEAKER_02: you know,
- 19:24for someone who's thinking about building an AI assisted hiring
- 19:27process from
- 19:28SPEAKER_02: scratch,
- 19:28SPEAKER_02: like you got to think about that part.
- 19:30SPEAKER_02: Because if the AI can't ingest the information,
- 19:34SPEAKER_02: like if it's a PDF without the fonts embedded,
- 19:37SPEAKER_02: if it's just like a bitmap or something,
- 19:39SPEAKER_02: the AI system is not going to be able to read it.
- 19:41so i would perhaps feed all of the uh applications into an ai
- 19:48workspace that um
- 19:50that had uh privacy controls embedded in it like there's at
- 19:54least on chat gpt
- 19:55SPEAKER_02: there's a setting where you can start the temporary session
- 19:57And once you close the session,
- 19:59all of the information that you fed into it is erased.
- 20:03SPEAKER_02: I would do that for sure because you do not want PII,
- 20:06SPEAKER_02: personally,
- 20:07SPEAKER_02: identifiable information,
- 20:09SPEAKER_02: making its way into a training model.
- 20:11SPEAKER_02: That's a no-no.
- 20:12SPEAKER_02: It's a legal no-no.
- 20:14SPEAKER_02: Maybe they won't find out.
- 20:15SPEAKER_02: Probably they won't find out.
- 20:17But it's still an ethical no-no if they're not giving consent
- 20:20for that purpose.
- 20:21SPEAKER_00: And a shout out here to Paul and I,
- 20:25SPEAKER_00: our friend over on Substack,
- 20:27SPEAKER_00: Dr.
- 20:27SPEAKER_00: Sam Illingworth talks about slow AI.
- 20:33And one of the things that he's always talking about is don't
- 20:37share anything in AI
- 20:39SPEAKER_00: that you wouldn't want broadcasted on a billboard.
- 20:43so that's a good reminder and you and you also remind me of
- 20:46something else too like
- 20:47specifically working within um uh indigenous frameworks there's
- 20:53also um OCAD and
- 20:55I'm not sure or OCAP sorry OCAP and OCAD are two very different
- 20:59things um but
- 21:01SPEAKER_00: basically uh
- 21:02have is the first nations principles uh they establish how that
- 21:08data that belongs
- 21:09to indigenous first nations peoples and communities uh how the
- 21:13data and information
- 21:14will be collected protected used and shared and it's the
- 21:16principle and belief that
- 21:17SPEAKER_00: that is their
- 21:19SPEAKER_00: information.
- 21:20SPEAKER_00: And so you actually have to be very, very mindful about that as well.
- 21:24SPEAKER_00: And again,
- 21:25SPEAKER_00: if we're looking to hire someone with that background,
- 21:28SPEAKER_00: then even more so being mindful with how you're using it.
- 21:32SPEAKER_00: Yeah.
- 21:35kind of a theme that's woven throughout the general data
- 21:38protection regulation is
- 21:39SPEAKER_02: that consumers own PII,
- 21:43SPEAKER_02: they own their data.
- 21:44And Denmark's taken that a step further by saying that a
- 21:49likeness is a copyright
- 21:51SPEAKER_02: that is owned by the individual.
- 21:54So an individual person automatically has the copyright to
- 21:57their likeness,
- 21:58which really means that if you're planning on ingesting their
- 22:02likeness for training
- 22:03SPEAKER_02: in an AI model,
- 22:05SPEAKER_02: you need to seek permission for that.
- 22:07SPEAKER_02: And it has to be explicit permission.
- 22:09SPEAKER_02: It can't be implicit permission.
- 22:11SPEAKER_02: So concepts like that exist in other parts of the world.
- 22:15SPEAKER_02: And I think that generally policy is moving a lot in this direction.
- 22:19SPEAKER_02: Now, back to how I would use AI in the hiring process.
- 22:23Like I mentioned that I would use it as kind of like a
- 22:26knowledge engine and do a
- 22:29SPEAKER_02: little bit of classification work for me.
- 22:31SPEAKER_02: So I would feed the resumes into the system in a temporary chat,
- 22:36SPEAKER_02: a private chat that the information just gets deleted afterwards.
- 22:40SPEAKER_02: And isn't it used in the model?
- 22:42And I would ask the system to come up with highlights from each
- 22:47resume that align
- 22:48SPEAKER_02: with the job posting.
- 22:49SPEAKER_02: So I would feed it the job posting too and be like, this is the job post.
- 22:52SPEAKER_02: This is the organization.
- 22:53SPEAKER_02: This is what I'm looking for.
- 22:55SPEAKER_02: Create highlights for each of these resumes that line up to that.
- 23:02And then I would use that information to guide my reading and
- 23:05exploration of the
- 23:07SPEAKER_02: applications that are received.
- 23:09Like I wouldn't rely on that explicitly to kind of make the
- 23:12decisions for me,
- 23:13SPEAKER_02: but I would use it to say point me in the right direction.
- 23:15SPEAKER_02: Because if you think about this in context, if you're going to get
- 23:18you know a couple hundred resumes throughout your hiring
- 23:21process that can be pretty
- 23:23useful that can be pretty useful pretty big time saver I might
- 23:26also use it to
- 23:27create a a rubric or a matrix scoring people in different areas
- 23:32based on what they
- 23:34SPEAKER_02: what they put in their applications I might say okay
- 23:37I want this characteristic and this characteristic and this
- 23:40characteristic and this
- 23:41SPEAKER_02: characteristic.
- 23:42SPEAKER_02: That's stuff that people are going to be using all the time.
- 23:45So grade each application on a scale of one to 10 in each and
- 23:49then just give me a
- 23:50SPEAKER_02: table output summarizing the scoring in each.
- 23:52SPEAKER_02: And again,
- 23:53SPEAKER_02: I wouldn't use that personally as a decision making engine,
- 23:57but I would use that as like a guidepost for me to kind of do
- 24:00my own analysis with
- 24:01SPEAKER_02: my own eyes.
- 24:02That's what lines up with what you've said you want from like
- 24:06the hiring process.
- 24:07SPEAKER_02: So that's my long-winded answer to your question.
- 24:10SPEAKER_00: No, no, that's great.
- 24:11SPEAKER_00: That's super helpful.
- 24:13SPEAKER_00: I, you know, and it's not that I haven't used it before in the past.
- 24:18SPEAKER_00: I just feel like like I said,
- 24:21SPEAKER_00: this this to be a little bit of an experiment potential,
- 24:26SPEAKER_00: a bit of a case study and could change.
- 24:31I wonder if then it is because we also talked about like if you
- 24:35don't use AI,
- 24:36SPEAKER_00: you don't necessarily have to say you don't use AI.
- 24:40SPEAKER_00: But I wonder if maybe it's worth changing to,
- 24:44SPEAKER_00: because right now it says,
- 24:46SPEAKER_00: for those who don't know,
- 24:47SPEAKER_00: we haven't actually read out that part.
- 24:50This company does not use artificial intelligence to screen,
- 24:53rank or evaluate applications.
- 24:55All applications are reviewed by humans and AI is not used as
- 24:59part of interviews or
- 25:00SPEAKER_00: hiring decisions.
- 25:02SPEAKER_00: I wonder if it maybe needs to be reworded that
- 25:08Because at the end of the day,
- 25:09it will still,
- 25:10you know,
- 25:11the interviews,
- 25:12that part is true.
- 25:12SPEAKER_00: Hiring decisions, that part is true.
- 25:14Potentially then maybe in an application like you mentioned to
- 25:20help sort things out.
- 25:23SPEAKER_00: How would you change the wording of that?
- 25:25SPEAKER_00: I'm putting you on the spot.
- 25:26SPEAKER_00: This whole thing is putting Paul on the spot.
- 25:28SPEAKER_02: That's the point.
- 25:33SPEAKER_00: Free consulting work right now.
- 25:34SPEAKER_02: Oh, I feel so exploited.
- 25:40SPEAKER_02: Yeah,
- 25:40SPEAKER_02: no,
- 25:41SPEAKER_02: and for the listeners at home,
- 25:42like this is definitely an experiment of Jen and I kind of
- 25:45co-designing a role
- 25:46together and we figured we'd record it for the show to see if
- 25:51you folks could get
- 25:51SPEAKER_02: something out of it too.
- 25:52SPEAKER_02: So how would I change that disclosure statement?
- 25:56SPEAKER_02: I would word it
- 25:59In that scenario where I am going to use AI as a little bit of
- 26:03a guidepost enabler,
- 26:06SPEAKER_02: like a supporting piece of technology,
- 26:09SPEAKER_02: I would reword it to emphasize that AI and automation technologies
- 26:16will be used to help handle volume and to guide the assessment
- 26:25of applications.
- 26:26SPEAKER_02: But then I would also very,
- 26:28SPEAKER_02: very clearly lay out that each application will be reviewed by a person.
- 26:33SPEAKER_02: There is no algorithmic screening in or screening out from an AI tool.
- 26:39SPEAKER_02: and that all people will be treated equally and fairly,
- 26:43that those automation tools are really just to help manage the
- 26:47process and kind of
- 26:48SPEAKER_02: make it more productive and efficient.
- 26:52I would probably also add a section to go along with the part
- 26:57on the AI disclosure.
- 26:59SPEAKER_02: I would add a section outlining use and retention of DII,
- 27:03SPEAKER_02: person identified by information,
- 27:05SPEAKER_02: because once we start getting into
- 27:08this use of technology to augment the hiring process for some
- 27:12people questions are
- 27:13going to come up around how their PII is used so you might add
- 27:17like a like a sub
- 27:18kind of section or a rider or something to that disclosure
- 27:21saying this is how we
- 27:22SPEAKER_02: handle your PII like your resume will be retained for
- 27:26SPEAKER_02: I don't know,
- 27:27SPEAKER_02: three months,
- 27:27SPEAKER_02: six months,
- 27:28SPEAKER_02: whatever,
- 27:29SPEAKER_02: whatever is kind of appropriate for this organization.
- 27:32SPEAKER_02: This is how we'll use the information.
- 27:34SPEAKER_02: These are the sub processors of data.
- 27:36SPEAKER_02: These are the tools that will be used that will have access to your data.
- 27:40SPEAKER_02: And these are the conditions upon which they have access.
- 27:44SPEAKER_02: And in that,
- 27:44SPEAKER_02: I would call it very explicitly that,
- 27:46SPEAKER_02: you know,
- 27:47SPEAKER_02: your PII will not be retained within an AI system.
- 27:51it'll be operated on only within a private session and deleted
- 27:55from that system and
- 27:56not used in the training data like I'd be kind of clear about
- 28:00that because not
- 28:01everyone will think about stuff like that but for the people
- 28:04who do think about
- 28:05that incredibly important and you might inadvertently filter
- 28:09people out just by not
- 28:10SPEAKER_02: being clear about how that PII is handled
- 28:14SPEAKER_00: This is interesting.
- 28:14I'm taking notes just so for anyone like listening or we really
- 28:19are co designing this live.
- 28:21SPEAKER_00: This is this is happening live.
- 28:23SPEAKER_00: I'm taking notes.
- 28:24SPEAKER_00: But then I also get into the issue of like we talked about.
- 28:28SPEAKER_00: Now we're at the bottom of page four.
- 28:32SPEAKER_00: Right.
- 28:32SPEAKER_00: So so we can talk if we want to about how to perfectly design.
- 28:37I don't think either of us pretend that we could perfectly
- 28:40design a job posting,
- 28:41SPEAKER_00: but,
- 28:42SPEAKER_00: you know,
- 28:43SPEAKER_00: roasting other job posts.
- 28:45But at the end of the day,
- 28:46this is great information I as a candidate would want to know.
- 28:51SPEAKER_00: all the things that you talked about,
- 28:52SPEAKER_00: especially about PII,
- 28:53SPEAKER_00: especially in this kind of sector that we're talking about as well.
- 28:58SPEAKER_00: And now it's becoming a novel.
- 29:01SPEAKER_00: And so where is that fine line?
- 29:03I think you could also point to like an easy solution off the
- 29:08top of my head is on
- 29:08SPEAKER_00: your careers page.
- 29:10on your website you can direct people there to learn more about
- 29:14how we store data
- 29:15blah blah blah go to this website i think that um makes the
- 29:19most sense uh and it's
- 29:22a good way to um give people access to make that information
- 29:27accessible without
- 29:28SPEAKER_00: writing um war and peace and a job posting
- 29:32yeah yeah i mean uh yeah if you're if you're gonna like mimic
- 29:36polstoy's work or do
- 29:37they ask you or something like you don't want to do that job ad
- 29:40yeah um and we saw
- 29:42this recently in our episode uh about the barista fork coffee
- 29:48shop um they they
- 29:50took a pretty balanced approach by uh listing out like a bunch
- 29:54of stuff that was
- 29:54SPEAKER_02: really good um but they also had uh extended information
- 29:59on their hiring website on their their special like website
- 30:02that's just for talent
- 30:03management and acquisition and whatever so you could look at
- 30:05taking an approach
- 30:06kind of similar to that where all of the things that all of the
- 30:11sections the
- 30:11SPEAKER_02: information that's in the job post right now the draft
- 30:15It does make it into the final version of the job post,
- 30:19but in a truncated way.
- 30:20SPEAKER_02: So you could play around with the ordering of the sections,
- 30:24SPEAKER_02: like maybe your AI disclosure is,
- 30:27SPEAKER_02: you know,
- 30:27SPEAKER_02: one sentence and it's like,
- 30:29SPEAKER_02: basically,
- 30:30SPEAKER_02: we use AI to support.
- 30:33SPEAKER_02: but not to make decisions.
- 30:34SPEAKER_02: There is no algorithmic screening involved in our process.
- 30:37Read more here and then click on the link that goes out to the
- 30:39organization's website.
- 30:40Could just be a landing page or something that gets into more
- 30:43detail around sub
- 30:44SPEAKER_02: processors and data,
- 30:46SPEAKER_02: PII and different things.
- 30:48Like you could give the full meat there for people who it's
- 30:52important to and not
- 30:54SPEAKER_02: impact the experience negatively for people who just don't give a damn.
- 30:58exactly exactly and because we talk about this a lot too like
- 31:02it it's not just like
- 31:05you have to design it for the masses and not just like specific
- 31:10even though we say
- 31:11like know who you're know who your candidate pool is and try to
- 31:15um attract them
- 31:17SPEAKER_00: specifically but also you don't want to isolate or anyone else um yeah
- 31:25SPEAKER_00: So we jumped all the way to the bottom.
- 31:29SPEAKER_00: So let's go back to the role.
- 31:32SPEAKER_00: So we talked about kind of a summary of the role.
- 31:35We talked about how it reads as operations coordinator so much
- 31:38more so than executive assistant.
- 31:41What are your thoughts on naming that it's a newly created
- 31:45position and why?
- 31:48and um what that means do you think that this is something that
- 31:52should be included
- 31:53do you think it's too much unnecessary information does it
- 31:56matter i don't think
- 31:58it's unnecessary information um i'm not going to say it doesn't
- 32:03matter but i do i
- 32:05SPEAKER_02: do wonder
- 32:08SPEAKER_02: I do wonder how much it matters and why.
- 32:11SPEAKER_02: If you think bigger picture,
- 32:13SPEAKER_02: you think about the context,
- 32:14like if you're seeking a professional who has done stuff like
- 32:18this before,
- 32:18SPEAKER_02: who's built systems kind of from the ground up in a net new environment,
- 32:23SPEAKER_02: that's a very different
- 32:27kind of task than it is to do change management on moving from
- 32:33one system to another system.
- 32:35SPEAKER_02: Those are two different beasts entirely.
- 32:38So the person who's really serious about this,
- 32:40they're going to want to know.
- 32:42The person who's not really serious about this and hasn't
- 32:45really done it before,
- 32:46SPEAKER_02: it's not going to make a difference to them.
- 32:48But this could be another point of filtering and selection that
- 32:52kind of makes it
- 32:53SPEAKER_02: makes it in and helps you improve the relevance of the role.
- 32:56SPEAKER_02: I would personally keep it.
- 32:58SPEAKER_02: I would say this is a net new role.
- 32:59And I would also say this is why that matters and talk a little
- 33:03bit about the
- 33:03SPEAKER_02: desired outcomes from that.
- 33:06SPEAKER_00: Absolutely.
- 33:07SPEAKER_00: No, that's great.
- 33:09SPEAKER_00: Let's get into the key responsibilities then.
- 33:11SPEAKER_02: Yeah.
- 33:12SPEAKER_02: Yeah.
- 33:12SPEAKER_02: And the reporting structure too.
- 33:13SPEAKER_00: Yes.
- 33:15SPEAKER_00: Should we go?
- 33:16SPEAKER_00: We'll just keep going in order, though.
- 33:19SPEAKER_00: Role, key responsibilities, support leadership operations.
- 33:23SPEAKER_00: There's that word again.
- 33:25By coordinating meetings,
- 33:27governance,
- 33:27workflows and follow through across the team.
- 33:32Strengthen fundraising and investor operations by maintaining
- 33:35CRM integrity,
- 33:36SPEAKER_00: managing materials and data rooms,
- 33:38SPEAKER_00: and supporting LP,
- 33:40SPEAKER_00: that's limited partners,
- 33:42SPEAKER_00: communications and processes.
- 33:44SPEAKER_00: Help drive strategic execution by maintaining project tracking systems,
- 33:49SPEAKER_00: supporting cross-functional initiatives,
- 33:51SPEAKER_00: and keeping priorities moving along.
- 33:54SPEAKER_00: Coordinate travel events and firm logistics,
- 33:56SPEAKER_00: including retreats,
- 33:57SPEAKER_00: investor gatherings,
- 33:58SPEAKER_00: and key organizational moments.
- 34:01SPEAKER_00: maintain organized,
- 34:02SPEAKER_00: accessible knowledge systems,
- 34:04SPEAKER_00: including document management,
- 34:05templates and governance materials and provide operational
- 34:09support across the
- 34:10SPEAKER_00: ecosystem.
- 34:12SPEAKER_00: But the company's ecosystem by assisting with research,
- 34:14SPEAKER_00: coordination and internal reporting as needed.
- 34:17SPEAKER_00: And so I'm going to stop there.
- 34:18SPEAKER_00: A couple of things that when we talk about read between the lines,
- 34:22SPEAKER_00: there's a story being told here,
- 34:24SPEAKER_00: too.
- 34:24I'm sure you've probably picked up on it,
- 34:27but the story is and you'll see it with
- 34:31SPEAKER_00: Carolyn Gallagher,
- 34:32Follow through support leadership follow through across the
- 34:36teams is one of them
- 34:39SPEAKER_00: keeping priorities moving forward.
- 34:41is another one so you read things like that and you understand
- 34:45right away that
- 34:47there are um there are roadblocks there's bottlenecks and so
- 34:52this rule would help
- 34:54to ensure that um those the dams are open a little bit that we
- 35:00can move things
- 35:01along because some things balls are getting dropped mostly
- 35:04administratively and so
- 35:06SPEAKER_00: again
- 35:07like like we said at the time into the whole reason that we
- 35:10have this um like do
- 35:12SPEAKER_00: that we're doing what we're doing with rose the post is so that
- 35:17you can read between the lines that you understand the story
- 35:20that the job posting
- 35:21is telling you so to me what this is saying dancing around
- 35:25without naming it is
- 35:26that you're gonna have to nudge people a lot you're gonna have
- 35:30to say hey don't
- 35:31forget to sign those papers hey don't forget to reply to that
- 35:34message right it's
- 35:36SPEAKER_00: going to be a lot of that aka what we like to call herding cats
- 35:43SPEAKER_02: That's exactly the phrase that was in my mind as you were reading that.
- 35:48And I say this in the nicest way possible,
- 35:50but that really means you're going to hurt some cats.
- 35:53SPEAKER_02: Now,
- 35:53SPEAKER_02: the question for a really on-point,
- 35:57SPEAKER_02: intelligent person who is successful in getting this role,
- 36:01SPEAKER_02: the question for them is...
- 36:04How much of the cat herding is going to be done by you manually
- 36:09through follow-ups
- 36:10SPEAKER_02: and messages and emails and whatever?
- 36:12SPEAKER_02: And how much can you automate?
- 36:14What are the systems that you can bring to bear to make that
- 36:19process of cat herding
- 36:21SPEAKER_02: run at least partly without your direct intervention?
- 36:24That's going to make the overall system much more kind of
- 36:28functional and efficient.
- 36:29SPEAKER_00: Absolutely.
- 36:31And I think,
- 36:31too,
- 36:32one of the things is to understand that that is the nature of
- 36:35rules like this.
- 36:37When you're going to get executive assistant operations
- 36:39coordinator type roles like
- 36:41SPEAKER_00: this isn't to me,
- 36:42SPEAKER_00: this isn't a red flag,
- 36:44SPEAKER_00: because
- 36:45SPEAKER_00: it is the nature of the role.
- 36:46SPEAKER_00: But like you said,
- 36:47SPEAKER_00: trying to automate,
- 36:49SPEAKER_00: how can you make this less of a nudging role and give people the,
- 36:57I guess this role should be empowering people to be able to do
- 37:01the things that are
- 37:03SPEAKER_00: creating,
- 37:03like eliminate the bottlenecks and things like that passively
- 37:07even without them
- 37:09SPEAKER_00: having to have a big lift.
- 37:10SPEAKER_00: So yeah, absolutely, absolutely agree.
- 37:13Yeah,
- 37:13the purpose of technology at the end of the day is to augment
- 37:16the capabilities of humans.
- 37:17SPEAKER_02: It doesn't matter what piece of technology it is.
- 37:20SPEAKER_02: It doesn't matter how it's deployed, where it's deployed.
- 37:23SPEAKER_02: The purpose is to augment the capability of humans.
- 37:25SPEAKER_02: Sometimes that means less humans are needed.
- 37:28SPEAKER_02: Sometimes it means that humans can do more.
- 37:31SPEAKER_02: And in a kinder organization that really focuses on people,
- 37:36SPEAKER_02: you really want it to be the latter,
- 37:38SPEAKER_02: right?
- 37:39One thing did stand out for me in that section that I would
- 37:42call a pink flag.
- 37:45SPEAKER_02: It's not red.
- 37:45SPEAKER_02: It's not beige.
- 37:46SPEAKER_02: It's pink.
- 37:49SPEAKER_02: Acronyms, acronyms.
- 37:52SPEAKER_02: CRM and LP are familiar acronyms to both of us,
- 37:57SPEAKER_02: Customer Relationship Management System and Limited Partner.
- 38:00SPEAKER_02: But you are going to want to cast your net outside.
- 38:05SPEAKER_02: of the group,
- 38:06SPEAKER_02: group of people who are,
- 38:08SPEAKER_02: you know,
- 38:09SPEAKER_02: they're,
- 38:09SPEAKER_02: they're everyday familiar with those acronyms.
- 38:11SPEAKER_02: So always write it out the first time that it comes in the job posting,
- 38:14SPEAKER_02: you know,
- 38:14SPEAKER_02: write out customer relationship management in brackets,
- 38:17SPEAKER_02: CRM,
- 38:18SPEAKER_02: write out limited partner in brackets LP.
- 38:20SPEAKER_02: And then after that,
- 38:21SPEAKER_02: it's fine to use the acronym because you've,
- 38:22SPEAKER_02: you've grounded that knowledge.
- 38:24SPEAKER_02: So tip for the folks at home,
- 38:25SPEAKER_02: when you're writing your own job ads,
- 38:27SPEAKER_02: like always write it out in full first.
- 38:29put the acronyms in brackets and then refer to it in the
- 38:33acronym form if you want
- 38:34SPEAKER_02: throughout your post as kind of relevant.
- 38:37SPEAKER_00: Absolutely,
- 38:37I mean we've talked about this many times and this is why ROSA
- 38:42post is so important
- 38:43SPEAKER_00: because like we everyone has blind spots,
- 38:45SPEAKER_00: everybody forgets,
- 38:46SPEAKER_00: everybody goes into autopilot and assumes that that the rest of the world
- 38:52SPEAKER_00: understands
- 38:53SPEAKER_00: whatever pattern language you use at your organization.
- 38:56SPEAKER_00: And that's just not the case.
- 38:58SPEAKER_00: That's just not the case.
- 38:59SPEAKER_00: So I absolutely agree.
- 39:01And going back to something that you said earlier too about
- 39:03technology augmenting,
- 39:04I think that it might be worth noting somewhere in the job
- 39:09posting that this person
- 39:11SPEAKER_00: will have the support
- 39:15SPEAKER_00: from the organization to implement or,
- 39:19SPEAKER_00: you know,
- 39:20SPEAKER_00: new initiatives,
- 39:21SPEAKER_00: not just,
- 39:22SPEAKER_00: we want you to,
- 39:23SPEAKER_00: we want you to make us better at getting things done.
- 39:25SPEAKER_00: But like,
- 39:26SPEAKER_00: if you have a software that you recommend or something like it,
- 39:31SPEAKER_00: it will more than likely be implemented.
- 39:33SPEAKER_00: So I,
- 39:34SPEAKER_00: for me,
- 39:35SPEAKER_00: I guess it's important to know,
- 39:36it would be important to know as a candidate that you actually
- 39:39have a shot at being
- 39:40SPEAKER_00: successful here.
- 39:41SPEAKER_00: Like we want you to
- 39:43SPEAKER_00: to be the subject matter expert.
- 39:46SPEAKER_00: We trust your guidance and your recommendations.
- 39:49SPEAKER_00: And so I think that that's something that could be named as well.
- 39:52SPEAKER_00: Yeah.
- 39:54SPEAKER_02: Put that in the key responsibilities, for sure.
- 39:57SPEAKER_00: Yeah.
- 40:00SPEAKER_02: I would add that because that's another great filter point.
- 40:06SPEAKER_02: It's going to attract a particular type of person,
- 40:09SPEAKER_02: and I'm that person really,
- 40:11who loves building things and loves figuring out how different
- 40:16operational
- 40:16processes and technology platforms can layer together
- 40:20throughout an organization to
- 40:22SPEAKER_02: help increase the capacity to do good work.
- 40:25SPEAKER_02: So people who are wired like that, they're going to love that.
- 40:28SPEAKER_02: And conversely,
- 40:29SPEAKER_02: people who aren't really big on that,
- 40:32SPEAKER_02: they're like,
- 40:33SPEAKER_02: I don't want to deal with the tech.
- 40:34SPEAKER_02: Like, geez, come on.
- 40:35SPEAKER_02: You're going to filter them out, which is what you want.
- 40:37Even if this building kind of thing isn't the forever solution
- 40:42or the forever part
- 40:43SPEAKER_02: of what their job is going to be a big part of it,
- 40:45SPEAKER_02: probably for a year.
- 40:46absolutely um you're right and you know there's some
- 40:50organizations where you you
- 40:51enter the org and you have to prove yourself you have to build
- 40:55that trust they
- 40:56don't just trust you right right out of the gates which is
- 40:59weird to me because like
- 41:00you're hiring that person for their expertise um this isn't
- 41:05that kind of place and
- 41:06SPEAKER_00: so to translate that i think would be really important that like
- 41:12SPEAKER_00: And maybe that maybe that comes across the interview, who knows.
- 41:16But I think it's important for candidates to know that that
- 41:19trust is given from the
- 41:21SPEAKER_00: moment you walk in the door.
- 41:25SPEAKER_02: That's another thing that probably probably belongs in here.
- 41:28SPEAKER_02: You're right.
- 41:28SPEAKER_02: Like talking about talking about agency and autonomy.
- 41:35That's another filter point that will probably be pretty
- 41:39important because you're
- 41:41going to attract people or at least build kind of bonus points
- 41:46with people who are
- 41:47SPEAKER_02: like,
- 41:48if I have to sit through another micromanaging experience with
- 41:51two directors,
- 41:53SPEAKER_02: I'm just going to lose my nuggets and quit after a week.
- 41:57SPEAKER_02: Conversely, people who are like, ooh, I need structure.
- 42:01I need like a task list and I need 20 things to do and I can't
- 42:07be the person coming
- 42:07SPEAKER_02: up with that.
- 42:08SPEAKER_02: People who are like that,
- 42:10SPEAKER_02: they're going to read autonomy and agency and be like,
- 42:12SPEAKER_02: maybe this isn't for me.
- 42:14I'm not the best at coming up with the plan and then
- 42:16implementing the plan.
- 42:18SPEAKER_00: Yeah, absolutely.
- 42:20SPEAKER_00: Yeah.
- 42:21SPEAKER_00: Just making some notes,
- 42:22SPEAKER_00: adding that to kind of the summary of the rule,
- 42:25SPEAKER_00: the role,
- 42:25SPEAKER_00: because I do think it's important.
- 42:27SPEAKER_00: That's it really for the key responsibilities.
- 42:29SPEAKER_00: An earlier version of this job posting,
- 42:34SPEAKER_00: I had it by section,
- 42:35SPEAKER_00: like departmental,
- 42:36SPEAKER_00: you know,
- 42:37SPEAKER_00: it just became too much.
- 42:38SPEAKER_00: That's for an internal role profile.
- 42:41SPEAKER_00: It does not need to be included in the job posting.
- 42:45SPEAKER_00: I think this is the person gets the gist of it.
- 42:48But yeah,
- 42:50it would then be way beyond the four and a half pages that
- 42:54we're already asked.
- 42:55SPEAKER_02: Let's,
- 42:56that's a good segue into talking about the reporting structure
- 42:59section that you've
- 43:00SPEAKER_02: got in the job ad.
- 43:00SPEAKER_02: So let's, why don't you read that one out and then we'll talk about that.
- 43:04Like,
- 43:04I think I'm a big fan of having the reporting structure in the
- 43:08job ad.
- 43:08SPEAKER_02: I think it provides great context, but let's get into that a little bit.
- 43:12SPEAKER_00: Absolutely.
- 43:13SPEAKER_00: Reporting structure.
- 43:14While this role reports to the VP people operations and in
- 43:18brackets the person's
- 43:19SPEAKER_00: name for structure,
- 43:21SPEAKER_00: guidance and people leadership,
- 43:23SPEAKER_00: it is not dedicated to supporting a single individual.
- 43:27The executive assistant works in partnership with the full
- 43:31leadership team and
- 43:32collaborates closely with members across the organization to
- 43:36support firm wide
- 43:37SPEAKER_00: operations and coordination.
- 43:40SPEAKER_00: Your manager's management style emphasizes,
- 43:43SPEAKER_00: it's written better than that,
- 43:45SPEAKER_00: management style emphasizes clarity,
- 43:47SPEAKER_00: autonomy,
- 43:48SPEAKER_00: and proactive communication.
- 43:50SPEAKER_00: You will be encouraged to work independently,
- 43:52SPEAKER_00: build relationships across the organization,
- 43:55SPEAKER_00: and take initiative in moving work forward.
- 43:57SPEAKER_00: If you are unsure about something,
- 43:59SPEAKER_00: you are expected to ask questions early rather than make assumptions.
- 44:03SPEAKER_00: Your manager values thoughtful problem solving,
- 44:06empathy and flexibility within clear expectations and provides
- 44:09consistent support
- 44:11SPEAKER_00: and context so you can operate with confidence and ownership.
- 44:14SPEAKER_00: So that's the reporting structure.
- 44:16SPEAKER_00: That's long.
- 44:17SPEAKER_00: I know that there's a lot there, but.
- 44:20SPEAKER_00: We've talked about it before in other job postings.
- 44:22SPEAKER_00: I want the reporting structure is important.
- 44:25SPEAKER_00: You understand where it sits.
- 44:27SPEAKER_00: Wondering from your perspective if that's enough, though.
- 44:30SPEAKER_00: So it's saying you're reporting to this person.
- 44:34SPEAKER_00: How far do you think it should go?
- 44:38SPEAKER_00: You're putting this person who is part of the leadership team,
- 44:40SPEAKER_00: the executive leadership team,
- 44:43SPEAKER_00: that needs to be stated,
- 44:44SPEAKER_00: do you think?
- 44:46And then for me,
- 44:47it's important for the person to understand the management
- 44:49style.
- 44:49SPEAKER_00: Yeah.
- 44:52if you go into it expecting it's going to be one thing and then
- 44:55it's something else
- 44:57or you have a good idea of whether or not you mesh with that
- 44:59kind of so you need
- 45:01clear guidance that might not happen but also understanding
- 45:05that yes you have a
- 45:06SPEAKER_00: certain level of autonomy but if you are in doubt
- 45:10SPEAKER_00: please ask questions first, you know, that kind of situation.
- 45:14SPEAKER_00: So yeah, curious of your thoughts on that section, reporting structure.
- 45:19SPEAKER_02: I really like this,
- 45:19SPEAKER_02: you know,
- 45:20I'm on the same camp that I prefer to have the reporting
- 45:25structure in job ads at
- 45:27SPEAKER_02: the very least,
- 45:28SPEAKER_02: like the title of the person you're reporting to in some sense of
- 45:31And it really kind of boils down to getting a sense of the
- 45:35overall authority that
- 45:36SPEAKER_02: your direct manager or direct supervisor has within the organization.
- 45:40That's the kind of meat of the issue that you want to
- 45:44communicate in a job post.
- 45:45SPEAKER_02: What I really liked about this, though,
- 45:47was it talked about the management style and kind of
- 45:51professional personality and
- 45:52SPEAKER_02: values of the direct supervisor.
- 45:56SPEAKER_02: That's not something that is in a job ad that I've ever read.
- 46:00And we definitely haven't roasted a job ad that has something
- 46:05like in this.
- 46:05SPEAKER_02: I think it's a really valuable addition, though.
- 46:07SPEAKER_02: Could it be shorter?
- 46:09SPEAKER_02: Maybe.
- 46:09maybe it maybe it could be a little bit shorter like that is
- 46:12that is a lot but it's
- 46:13commensurate to the importance I think of the the context
- 46:18that's that's important
- 46:19to a person making a decision about whether or not they're
- 46:22going to apply for this
- 46:22role and if they're if they'll be successful in this role
- 46:25that's kind of the the
- 46:26next leap because we don't write job ads to fill seats we write
- 46:30job ads to fill
- 46:30seats for a long period of time if we write job ads that fill a
- 46:33seat for a week
- 46:36SPEAKER_00: Exactly.
- 46:37And I know that there might be an argument against kind of
- 46:40naming that person and
- 46:41SPEAKER_00: being so specific to their style,
- 46:43SPEAKER_00: because that could change,
- 46:44SPEAKER_00: right?
- 46:45SPEAKER_00: Like maybe in larger organizations or higher turnover, it could be, well,
- 46:50two weeks ago that was going to be your manager but they've
- 46:52since moved on or
- 46:54whatever so i can see an argument against it and to say maybe
- 46:57it's more about
- 46:58overall the organization how things are managed it's less tied
- 47:02to like specific
- 47:05specificity oh my gosh of uh the individual itself right that
- 47:10doesn't really make
- 47:12SPEAKER_00: it
- 47:13SPEAKER_00: long lasting.
- 47:14SPEAKER_00: So I understand that and curious to hear your thoughts on that as well.
- 47:18In this situation,
- 47:19that's not going to be the case,
- 47:20but I know that to be true.
- 47:22SPEAKER_02: This also surfaces another thing that can be an important filter point.
- 47:30for for job ads uh is is the person that you're looking for a
- 47:36big organization
- 47:37person or a small organization person and i've i've often
- 47:42thought about my own
- 47:43career and the the nature of work that um that i found the most
- 47:47fulfilling and what
- 47:48i figured out a long time ago is that i'm not a cog on a
- 47:51corporate machine and if
- 47:52SPEAKER_02: i'm in those environments like
- 47:54SPEAKER_02: I turned to mush pretty quick.
- 47:56SPEAKER_02: And there are tons of people like that.
- 47:57SPEAKER_02: But on the other side of it,
- 47:59there are people who really kind of need the structure and the
- 48:03rigidity provided by
- 48:05SPEAKER_02: large organizations.
- 48:06So perhaps there's a filter point here that you can add that
- 48:09really kind of
- 48:11SPEAKER_02: connects the dots on this is a small organization.
- 48:14And this is why we're talking about the management style in the
- 48:18context of that
- 48:19SPEAKER_02: small organization.
- 48:20Maybe that's a framing point that would really kind of enhance
- 48:23this a little bit.
- 48:26SPEAKER_00: I'm just making some notes here.
- 48:29SPEAKER_00: It's a good point.
- 48:30SPEAKER_00: And I'm the same way.
- 48:31SPEAKER_00: Like,
- 48:31SPEAKER_00: I feel like in a large organization,
- 48:33SPEAKER_00: especially a corporate environment,
- 48:35SPEAKER_00: I lose so much of myself.
- 48:37SPEAKER_00: I feel like I just don't even know who I am.
- 48:40It irks me when companies say you can bring your whole self to
- 48:43work because I never
- 48:44SPEAKER_00: believe that that's true.
- 48:45SPEAKER_00: But I think it's true to a certain extent.
- 48:48And in a smaller organization,
- 48:50I absolutely feel like I can be more of myself.
- 48:55than in a large uh corporation absolutely absolutely and it's
- 48:59true like we're you
- 49:01can see if you're posting a job on linkedin or something like
- 49:04that it'll say um
- 49:05like employee count or whatever some some kind of language like
- 49:08that but like in a
- 49:10general job posting if you're posting on indeed or some other
- 49:13places there's
- 49:14sometimes there's not a place to put employee headcount so it's
- 49:17hard to gauge is
- 49:18this a massive company uh or is this a small company and that
- 49:22makes a huge
- 49:23SPEAKER_00: difference um
- 49:25SPEAKER_00: So I appreciate that.
- 49:26SPEAKER_00: If there's no space to put it,
- 49:28SPEAKER_00: then maybe like in the automated fields,
- 49:33SPEAKER_00: then maybe adding it to the job description is a good idea.
- 49:36Yeah,
- 49:38it could even go to that into that employer branding section,
- 49:41right?
- 49:41SPEAKER_02: Like the about the company part.
- 49:43You could even add just like a small statement being like this
- 49:46is a small team,
- 49:47SPEAKER_02: small organization operates very,
- 49:50SPEAKER_02: very closely knit,
- 49:51SPEAKER_02: like something like that.
- 49:52SPEAKER_02: Yeah, probably do what you need.
- 49:59SPEAKER_02: When you're done taking your note there,
- 50:00SPEAKER_02: let's move on to the next section,
- 50:02SPEAKER_02: the location and work environment section.
- 50:04SPEAKER_02: Talk about that a little bit.
- 50:05SPEAKER_02: It's short, and then we'll get into the what we're looking for section.
- 50:10SPEAKER_00: Yes, let's do it.
- 50:11SPEAKER_00: Okay, so location and work environment, fully remote, Canada-based role.
- 50:16The company operates as a distributed team with regular virtual
- 50:19collaboration.
- 50:20SPEAKER_00: Occasional in-person gatherings take place throughout the year.
- 50:23SPEAKER_00: You must be able to travel between Canada and the United States.
- 50:28SPEAKER_02: Bit of a question mark right now, but okay.
- 50:30SPEAKER_00: Yeah.
- 50:34SPEAKER_00: So I feel like that's enough information, but maybe it's not.
- 50:39SPEAKER_00: Yeah.
- 50:40SPEAKER_02: I don't think there's anything missing here.
- 50:41SPEAKER_02: I don't think there's anything missing.
- 50:42SPEAKER_02: Like if there are, like we're talking about a remote role.
- 50:46SPEAKER_02: It's fully remote.
- 50:47SPEAKER_02: There's no expectation that you'll be in an office,
- 50:50but it might be if there is some sort of framework where the
- 50:54team does come
- 50:55SPEAKER_02: together at specific points of the year,
- 50:58like are there quarterly retreats or is there an AGM that
- 51:02everybody attends?
- 51:03or something like that it might be worthwhile putting that in
- 51:06here because even
- 51:07SPEAKER_02: with remote roles like there are sometimes physical touch points and just
- 51:11acknowledging that that um that togetherness being in the same
- 51:15room every once in a
- 51:16while is a part of the experience that can be useful for folks
- 51:19yeah and what what
- 51:20those yeah what those touch points look like um so next we have
- 51:28what we're looking
- 51:29SPEAKER_00: for
- 51:31SPEAKER_00: We recognize that strong candidates may come from different backgrounds.
- 51:34SPEAKER_00: If your experience aligns closely with the responsibilities of this role,
- 51:38SPEAKER_00: we encourage you to apply.
- 51:40We strongly encourage applications from Indigenous
- 51:42professionals and value lived
- 51:44SPEAKER_00: experience alongside professional expertise.
- 51:48SPEAKER_00: Experience working within Indigenous organizations,
- 51:50SPEAKER_00: communities,
- 51:51SPEAKER_00: or initiatives is considered a strong asset.
- 51:54SPEAKER_00: experience supporting senior leaders in venture capital,
- 51:58SPEAKER_00: private equity,
- 51:58SPEAKER_00: finance,
- 51:59SPEAKER_00: or professional services environment,
- 52:01strong organizational judgment and comfort handling
- 52:04confidential information,
- 52:06SPEAKER_00: experience managing calendars,
- 52:08SPEAKER_00: travel logistics,
- 52:09SPEAKER_00: and executive priorities,
- 52:10SPEAKER_00: familiarity with CRM systems,
- 52:13SPEAKER_00: project management tools,
- 52:14SPEAKER_00: and collaborative platforms such as Google Workspace,
- 52:18Excellent written communication and ability to synthesize
- 52:21information clearly.
- 52:23Ability to work independently in a remote environment while
- 52:26staying highly collaborative.
- 52:30SPEAKER_02: That was pretty good too.
- 52:33Wondering on the tools,
- 52:34like actually listing out some of the tools because we don't.
- 52:38The reason why I didn't is because I.
- 52:41I find job posting,
- 52:44say,
- 52:44for example,
- 52:45in HR,
- 52:46must have experience working with,
- 52:48um,
- 52:49like bamboo HR or success or ADP workforce now.
- 52:54And it,
- 52:54to me,
- 52:55it's like,
- 52:56I,
- 52:56even if I haven't,
- 52:58I can learn that shit in 15 minutes.
- 53:01SPEAKER_00: So to me, it doesn't matter.
- 53:04um what the actual tools are and also because tools change like
- 53:08we're migrating
- 53:09from uh office 365 to google phenomenal i'm very excited about
- 53:15that um but so it
- 53:17doesn't matter those things change it's not a big deal i feel
- 53:20like anyone can learn
- 53:22SPEAKER_00: any tool at this point
- 53:24SPEAKER_02: That has always, that's a great point to bring up.
- 53:27SPEAKER_02: This part of the kind of labor market,
- 53:32SPEAKER_02: the hiring practices or whatever has always really pissed me off.
- 53:37SPEAKER_02: It bothered me because tools can be learned.
- 53:41so if you're if you're saying that and there are some
- 53:45exceptions like there are
- 53:46some um very specialized tools and software packages that
- 53:51require significant
- 53:53training and that's a part of the um that's a part of the the
- 53:57job you know like um
- 53:58particularly in um in aerospace and machining like i wouldn't
- 54:02hire somebody to
- 54:03SPEAKER_02: operate a cnc rig and be like no experience necessary
- 54:07You have to have experience operating a CNC rig and the design
- 54:10software behind it.
- 54:11SPEAKER_02: But general productivity,
- 54:13SPEAKER_02: stuff like this,
- 54:14it really bugs me when companies say you must have experience
- 54:18with Adobe X or
- 54:20SPEAKER_02: Google Y or Microsoft Z because those things can be learned.
- 54:25SPEAKER_02: And when you're saying you must have experience,
- 54:29the other side of that coin is you're saying we're not willing
- 54:32to invest in your
- 54:33development and give you the time and the resources to learn
- 54:37our software.
- 54:39And fundamentally,
- 54:40fundamentally,
- 54:40from a cultural standpoint,
- 54:42that's complete shit.
- 54:46SPEAKER_00: I agree.
- 54:46SPEAKER_00: Yeah.
- 54:48SPEAKER_00: One of the other things, too, that I didn't put is, you know,
- 54:54A five plus years of experience or blah,
- 54:56blah,
- 54:56blah,
- 54:56blah,
- 54:57blah,
- 54:58because who cares?
- 54:59SPEAKER_00: Who cares?
- 55:00SPEAKER_00: And I,
- 55:01SPEAKER_00: you know,
- 55:01I worked at a company and I was there for four years and
- 55:05probably got 20 years of
- 55:06SPEAKER_00: experience in those four years.
- 55:08SPEAKER_00: Like it really me.
- 55:11SPEAKER_00: It does not matter.
- 55:12SPEAKER_00: And so I just wanted I didn't want anyone to think,
- 55:14SPEAKER_00: oh,
- 55:14SPEAKER_00: I don't have,
- 55:15SPEAKER_00: you know,
- 55:15SPEAKER_00: two years in this sector or whatever.
- 55:18SPEAKER_00: It doesn't matter.
- 55:18SPEAKER_00: It doesn't matter.
- 55:19SPEAKER_00: It doesn't.
- 55:21SPEAKER_00: There's no educational requirement either,
- 55:24SPEAKER_00: because,
- 55:24SPEAKER_00: again,
- 55:25when when we look at the candidates that we would like to see
- 55:29for this role,
- 55:31systemically there are a lot systemically and historically
- 55:35there have been a lot of
- 55:36barriers um for this this group uh of people marginalized
- 55:41communities always have
- 55:43more barriers and so if somebody doesn't matter to me if
- 55:47somebody went to school
- 55:47doesn't even matter to me if someone went to high school i i
- 55:51frankly do not care um
- 55:54SPEAKER_00: there's so much more to people and there's so many other ways
- 55:58SPEAKER_00: to gain experience and so that's why life experience is also taken into
- 56:02consideration here we're not looking at like a regulatory role
- 56:05or anything like
- 56:06that either um so i wanted to make it obvious without making it
- 56:11explicit um
- 56:13SPEAKER_00: hopefully that's captured there
- 56:16SPEAKER_02: You might actually want to make that explicit.
- 56:18SPEAKER_02: You think so?
- 56:20SPEAKER_02: With that context that you've given,
- 56:22SPEAKER_02: I would say that maybe you do want to make that explicit,
- 56:25that you're looking for a certain type of person with a certain
- 56:30set of background
- 56:31SPEAKER_02: and skills.
- 56:33but you don't have an educational or an experiential
- 56:37requirement because of A,
- 56:38SPEAKER_02: B,
- 56:39SPEAKER_02: and C.
- 56:39That can strengthen both your employer brand and really appeal
- 56:44to some candidates
- 56:45SPEAKER_02: who might fit that mold,
- 56:46SPEAKER_02: but would otherwise perhaps
- 56:49SPEAKER_02: ignore this job ad because they assume that there's an educational or an
- 56:54experiential requirement and you just forgot to list it because
- 56:57every company will
- 56:58SPEAKER_02: use that proxy for capability,
- 57:02SPEAKER_02: right?
- 57:02SPEAKER_02: And at the end of the day, that's really what we're talking about.
- 57:04SPEAKER_02: Like anytime in any job,
- 57:06that a company ever lists a number of years of experience as a
- 57:11requirement or a
- 57:13particular type of education as a requirement they're really
- 57:17using that as a proxy
- 57:19as a crutch for evaluating the capabilities of the person
- 57:22they're really just kind
- 57:23of outsourcing that to a university or a college or another
- 57:28company and they're
- 57:29saying well you've done this for five years and you have a
- 57:31degree from x so you
- 57:32SPEAKER_02: must be able to do it here like
- 57:34SPEAKER_02: And it is sound logic, but it's exclusionary and it's unnecessary.
- 57:37And some of the best people don't have those blends that you're
- 57:40looking for because
- 57:41SPEAKER_02: you didn't think through what you actually need for the role.
- 57:45SPEAKER_00: Exactly.
- 57:46SPEAKER_00: Absolutely agree.
- 57:47SPEAKER_00: So no, you're right.
- 57:48I think naming it explicitly again without turning it into a
- 57:52novel is going to be,
- 57:55SPEAKER_00: is fundamental.
- 57:55SPEAKER_00: It is part of the employer branding too.
- 57:57SPEAKER_00: And it's also part of like me in my role as,
- 58:01um what i would like to um just do in this world right is is
- 58:09lead by example in
- 58:10that sense and so without naming explicitly um it's it's less
- 58:15obvious it's less
- 58:16SPEAKER_00: likely to happen so yeah i agree um
- 58:18SPEAKER_02: There is a bit of a flip side risk to that, though.
- 58:21It's great that we're seeing in this or not including those
- 58:27kind of proxies.
- 58:28SPEAKER_02: Like, I think that that's good.
- 58:29SPEAKER_02: But the flip side risk, again, is volume of applications.
- 58:32SPEAKER_02: And also,
- 58:33how are you going to assess the capabilities of the person
- 58:38relative or the
- 58:39SPEAKER_02: applicant relative to what you need when they come in?
- 58:42That's something that if you want to take this approach and
- 58:45open it up,
- 58:45which is great,
- 58:46you also need to think about how you're going to assess those
- 58:49people and make sure
- 58:50that they can do the job that could be a bit of a challenge but
- 58:53if you crack that
- 58:54SPEAKER_02: code
- 58:55SPEAKER_02: Yeah, it's going to work.
- 58:58SPEAKER_00: It's interesting that you bring that up because,
- 58:59SPEAKER_00: you know,
- 59:00SPEAKER_00: we first met when we collaborated on something about hiring,
- 59:05SPEAKER_00: like hiring for humans and our different perspectives on hiring.
- 59:08SPEAKER_00: And one of the things that I'd mentioned was like,
- 59:10SPEAKER_00: if you ask generic questions,
- 59:11SPEAKER_00: you're going to get generic answers.
- 59:13SPEAKER_00: And so to me, that really comes into play when we ask questions.
- 59:17situ situational questions in the interview that are based on
- 59:21real either past
- 59:23problems or situations in the organization or current you know
- 59:28a real example of
- 59:31this this is what's happening blah blah blah you need to get
- 59:34this information this
- 59:35person isn't responding what do you do uh those kinds of
- 59:41questions I think will
- 59:42SPEAKER_00: help to determine whether or not
- 59:45uh someone is right for the role absolutely um so yeah it's
- 59:50it's a code to crack
- 59:51but it's fun and it's interesting and um i think it it makes a
- 59:56huge difference stop
- 59:57asking generic questions get to the point ask some questions
- 1:00:00you're going to deal
- 1:00:01SPEAKER_00: with at your organization and understand um their thought process
- 1:00:07SPEAKER_02: Yeah.
- 1:00:07SPEAKER_02: I mean,
- 1:00:08SPEAKER_02: the more in general,
- 1:00:09the more just talking about being less general and more
- 1:00:11specific in general folks
- 1:00:13SPEAKER_02: at home,
- 1:00:14SPEAKER_02: like the more that you can create a scenario which puts the candidate,
- 1:00:19like your shortlist of candidates into the actual operating
- 1:00:23environment and gives
- 1:00:24SPEAKER_02: them the context for what the job they'll be doing is like,
- 1:00:27the higher the probability that you're going to have a
- 1:00:30successful candidate for a
- 1:00:32SPEAKER_02: longer period of time.
- 1:00:33you know so it's it's a lot more extra work up front to build
- 1:00:37this stuff into your
- 1:00:38SPEAKER_02: hiring process but it pays dividends and if you think about the costs of
- 1:00:42recruitment and the cost of training and you very simply put
- 1:00:45together a spreadsheet
- 1:00:46that says okay if i hired this many people this is the cost per
- 1:00:49head uh over the
- 1:00:51SPEAKER_02: course of a year it's this number
- 1:00:52SPEAKER_02: What if I can do better?
- 1:00:54SPEAKER_02: What if I can reduce turnover by 5%?
- 1:00:56SPEAKER_02: What's the cost benefit there?
- 1:00:58Like you can start to put a business case to this extra
- 1:01:00investment if you really
- 1:01:01SPEAKER_02: put your mind to it.
- 1:01:02And that's how you kind of build support inside an organization
- 1:01:06of people who
- 1:01:06SPEAKER_02: really care about the numbers on the spreadsheet.
- 1:01:08SPEAKER_00: Absolutely.
- 1:01:10SPEAKER_00: Absolutely.
- 1:01:11SPEAKER_00: Speaking of numbers, compensation, shall we?
- 1:01:13SPEAKER_00: Compensation and benefits?
- 1:01:15SPEAKER_02: Yeah, let's talk about compensation.
- 1:01:16It's not fair for me to guess because I've already read what
- 1:01:20this post is offering,
- 1:01:21SPEAKER_02: but let's get into that section.
- 1:01:22SPEAKER_02: Yeah.
- 1:01:23So what's mentioned here is compensation is location dependent
- 1:01:26within Canada and
- 1:01:27aligned with senior executive assistant roles in venture and
- 1:01:30private capital
- 1:01:31SPEAKER_00: environments.
- 1:01:31SPEAKER_00: So I wanted to name the thought process behind the salary range,
- 1:01:38SPEAKER_00: because I think it's important,
- 1:01:39SPEAKER_00: like you can just throw out a range,
- 1:01:41SPEAKER_00: but like,
- 1:01:41SPEAKER_00: but why,
- 1:01:42SPEAKER_00: why is it that range?
- 1:01:43Well,
- 1:01:43because it's aligned with similar roles in similar sectors and
- 1:01:49it will,
- 1:01:51the range
- 1:01:53SPEAKER_00: is such because it depends on where this person is located.
- 1:01:56SPEAKER_00: I'm curious about your thoughts on that too.
- 1:02:00I like a location agnostic salary band,
- 1:02:03but at the same time...
- 1:02:05It's not realistic.
- 1:02:07It's not realistic and I don't have the authority to do that
- 1:02:10for this job.
- 1:02:12SPEAKER_00: Not allowed.
- 1:02:13SPEAKER_00: So the range for this job is 80 to 105 Canadian dollars.
- 1:02:23SPEAKER_02: Yeah,
- 1:02:24I like the location dependency part that we're talking about
- 1:02:27here because you're
- 1:02:29SPEAKER_02: basically telling a candidate like,
- 1:02:31SPEAKER_02: you know,
- 1:02:31if you live in Vancouver or you live in Toronto or you live in
- 1:02:35Montreal is kind of
- 1:02:36SPEAKER_02: affordable in the larger cities relative to the others.
- 1:02:39But if you live in an urban environment where your living costs
- 1:02:43are higher,
- 1:02:43SPEAKER_02: like that's going to be factored into your offer.
- 1:02:45SPEAKER_02: I quite like that.
- 1:02:46SPEAKER_02: It's fair.
- 1:02:48SPEAKER_02: There are limits to what you can do, obviously, with that.
- 1:02:51SPEAKER_02: But at least this gives a sense of what's going into that calculation.
- 1:02:55And you also don't say in here that no negotiation,
- 1:02:59you get what you get,
- 1:03:00which is nice.
- 1:03:02SPEAKER_02: Because salary and benefits,
- 1:03:04it should be a conversation when you're thinking about giving
- 1:03:07someone an offer or
- 1:03:08SPEAKER_02: onboarding them.
- 1:03:09To say this is what you get if you don't like it,
- 1:03:12like pound of sand,
- 1:03:13that's kind of dumb.
- 1:03:15SPEAKER_00: And again,
- 1:03:16SPEAKER_00: we understand why some companies do that,
- 1:03:17SPEAKER_00: because they feel like some people may not have the negotiations.
- 1:03:20SPEAKER_00: I totally understand that.
- 1:03:21SPEAKER_00: I'm curious, and maybe this isn't the conversation.
- 1:03:26SPEAKER_00: This isn't the day to have that conversation.
- 1:03:28SPEAKER_00: But if you hire someone who lives in Toronto,
- 1:03:31SPEAKER_00: and you pay them more because of that,
- 1:03:33SPEAKER_00: and then they move to a like dirt cheap,
- 1:03:35SPEAKER_00: small town,
- 1:03:37SPEAKER_00: nowhere,
- 1:03:38SPEAKER_00: what do you do?
- 1:03:42SPEAKER_02: I don't think that there's a whole heck of a lot that you can do.
- 1:03:45There are,
- 1:03:45to my knowledge,
- 1:03:46there are avenues where you can try and claw back
- 1:03:58uh and usually usually that unfolds in the form of like a
- 1:04:02location dependency in
- 1:04:03the contract like you must work in this geographic area and if
- 1:04:08you move you must
- 1:04:09seek permission um to move like to relocate and still have your
- 1:04:13job and as a part
- 1:04:14of that process there's usually a renegotiation i've seen this
- 1:04:17with the big banks
- 1:04:18sometimes where they fight really really hard if you move to a
- 1:04:21cheaper location to
- 1:04:22SPEAKER_02: pay you less um
- 1:04:26SPEAKER_02: This is a tough issue because as like someone working,
- 1:04:31SPEAKER_02: if I choose to move to a different area,
- 1:04:32SPEAKER_02: I don't want to be making like 30% less.
- 1:04:35But the flip side of that is the organization factored in some
- 1:04:40of that stuff and
- 1:04:41SPEAKER_02: agreed to pay you more to like fund your life.
- 1:04:46SPEAKER_02: Is it fair for them to then kind of give you a raise based on you moving?
- 1:04:52SPEAKER_02: I don't know.
- 1:04:53SPEAKER_02: I can see both sides of that coin.
- 1:04:56SPEAKER_02: But it's pretty uncommon for that to happen and be like,
- 1:05:01SPEAKER_02: hey,
- 1:05:02SPEAKER_02: I'm moving from Toronto to Kitchener,
- 1:05:03SPEAKER_02: so I'm going to make like 40% less.
- 1:05:05SPEAKER_02: That doesn't happen.
- 1:05:06SPEAKER_02: A company can't just say, okay, you're making less.
- 1:05:09SPEAKER_02: It doesn't work that way.
- 1:05:10SPEAKER_00: I agree.
- 1:05:11SPEAKER_00: I really like what you said about how you're hiring someone.
- 1:05:15SPEAKER_00: Part of what you take into consideration is where they are located,
- 1:05:19SPEAKER_00: whether candidates realize this or not.
- 1:05:22SPEAKER_00: And so I think a good way around it is,
- 1:05:24SPEAKER_00: like you said,
- 1:05:25just have something in the employment agreement that talks
- 1:05:27about if you move,
- 1:05:30SPEAKER_00: the company needs a heads up.
- 1:05:32SPEAKER_00: And it can lead to further discussion.
- 1:05:34And it's also part of the reason why I put location dependent
- 1:05:39compensation is
- 1:05:40SPEAKER_00: location dependent.
- 1:05:42SPEAKER_00: So that's the comp.
- 1:05:44SPEAKER_00: Then we go into benefits and it's categorized.
- 1:05:47And,
- 1:05:48you know,
- 1:05:48I went into great detail because I always talk about going into
- 1:05:51detail.
- 1:05:52SPEAKER_00: And maybe this is too much information, so let's see.
- 1:05:56SPEAKER_00: Health and wellness,
- 1:05:57SPEAKER_00: extended health benefits,
- 1:05:59including employee assistance program or EAP for you and your
- 1:06:02dependents through
- 1:06:03SPEAKER_00: group source.
- 1:06:06SPEAKER_00: $70 per month fitness allowance.
- 1:06:08SPEAKER_00: So that would be like gym memberships or whatever.
- 1:06:10SPEAKER_00: $1,500 per year wellness allowance.
- 1:06:15time off and leave three weeks of paid vacation to start with
- 1:06:18additional vacation
- 1:06:19provided as tenure grows 15 paid sick days per year eight paid
- 1:06:24personal days per
- 1:06:25calendar year paid time off during um annual holiday closure so
- 1:06:32that's like you
- 1:06:34SPEAKER_00: know christmas all that time yeah um depending on
- 1:06:39how those dates fall it could be a week it could be even i
- 1:06:42think last year it was
- 1:06:43two weeks and that's paid time off paid bereavement leave paid
- 1:06:47maternity and
- 1:06:48SPEAKER_00: parental leave
- 1:06:50SPEAKER_00: We're still going on benefits here.
- 1:06:52I'm just going to go through them and then we can kind of deep
- 1:06:54dive a little bit.
- 1:06:55SPEAKER_00: Flexible statutory holidays.
- 1:06:57SPEAKER_00: So statutory holidays vary across regions and traditions.
- 1:07:01SPEAKER_00: At this company,
- 1:07:02employees have the option to substitute statutory holidays for
- 1:07:05the days that hold
- 1:07:06SPEAKER_00: greater personal,
- 1:07:07SPEAKER_00: cultural,
- 1:07:07SPEAKER_00: or faith-based significance.
- 1:07:10SPEAKER_00: And then professional growth and work environment,
- 1:07:12SPEAKER_00: up to $2,500 per year for professional development,
- 1:07:16SPEAKER_00: up to $250 per month reimbursement for a coworking or hot desk space,
- 1:07:22SPEAKER_00: one-time $1,500 home office equipment allowance,
- 1:07:26and opportunity to contribute to an Indigenous-led investment
- 1:07:29platform with growing
- 1:07:30SPEAKER_00: national and international reach.
- 1:07:32SPEAKER_00: So that is under the section of compensation and benefits.
- 1:07:38SPEAKER_02: Yeah, I particularly like, um, the flexible stat holidays thing.
- 1:07:44SPEAKER_02: Um,
- 1:07:44SPEAKER_02: we've talked a little bit,
- 1:07:46SPEAKER_02: uh,
- 1:07:46SPEAKER_02: in some episodes in the past about,
- 1:07:49SPEAKER_02: um,
- 1:07:49SPEAKER_02: inadvertently creating,
- 1:07:51SPEAKER_02: uh,
- 1:07:54minor discontent through targeting a benefit to a very narrow
- 1:07:59specific group.
- 1:08:00And if you're not in that narrow specific group and you can't
- 1:08:02take advantage of
- 1:08:03SPEAKER_02: that benefit,
- 1:08:05SPEAKER_02: then it can lead to,
- 1:08:06SPEAKER_02: you know,
- 1:08:07SPEAKER_02: kind of some,
- 1:08:08SPEAKER_02: some negativity sometimes.
- 1:08:11SPEAKER_02: And that it's,
- 1:08:12SPEAKER_02: it's really,
- 1:08:12SPEAKER_02: I hadn't thought about holidays through that framework that lens before,
- 1:08:17SPEAKER_02: but it's kind of true.
- 1:08:18SPEAKER_02: Like,
- 1:08:19SPEAKER_02: you know,
- 1:08:19SPEAKER_02: every company gives people the statutory holidays that are a part of,
- 1:08:24SPEAKER_02: you know,
- 1:08:24SPEAKER_02: kind of working in Canada or the US or Europe where we are.
- 1:08:27SPEAKER_02: That's a part of the thing.
- 1:08:29SPEAKER_02: But there are other holidays that are important to people.
- 1:08:34and it's like if you if you're if you're someone who is um you
- 1:08:38know not overly
- 1:08:39religious and you don't celebrate like you don't celebrate like
- 1:08:42ascension day or
- 1:08:43whatever it is in march or april i don't know like i'm not at
- 1:08:46all religious i'm
- 1:08:48practically an atheist if you if you don't if you don't care
- 1:08:52about that stuff um or
- 1:08:54you do care about that stuff but you're getting like christmas
- 1:08:56day off instead it's
- 1:08:57SPEAKER_02: like
- 1:08:58well what the heck like a day off day off sure but the ability
- 1:09:01to say like all
- 1:09:02right instead of this other day that i would normally get off i
- 1:09:06will take this day
- 1:09:07off that truly matters to me and will kind of enhance my
- 1:09:11experience with family and
- 1:09:13friends in my community um that's that's a great perk like
- 1:09:16that's that could be a
- 1:09:17really important perk and it's also it's non-targeted it's
- 1:09:20basically saying stuff
- 1:09:21SPEAKER_02: that matters to you um you can swap it out
- 1:09:24SPEAKER_02: Cool.
- 1:09:24SPEAKER_02: I think that's great.
- 1:09:25SPEAKER_02: I think more companies should do that.
- 1:09:26SPEAKER_00: Absolutely.
- 1:09:28SPEAKER_00: It is,
- 1:09:28SPEAKER_00: and it comes from a place of things like,
- 1:09:30SPEAKER_00: say,
- 1:09:30SPEAKER_00: for example,
- 1:09:31SPEAKER_00: in an Indigenous-led organization,
- 1:09:32SPEAKER_00: Canada Day isn't necessarily celebrated.
- 1:09:37SPEAKER_00: And so it's, yeah, giving that power back to the individuals to decide.
- 1:09:44SPEAKER_00: Where it can go sideways, though, which we should talk about, is if
- 1:09:49you know some people practice the religion of the flying
- 1:09:53spaghetti monster and
- 1:09:54there is a flying spaghetti monster day right like where where
- 1:09:58does it end and are
- 1:10:01you asking people for any kind of and the answer is no but any
- 1:10:05kind of like
- 1:10:05verification of like oh I sell all of a sudden I celebrate all
- 1:10:10of these holidays
- 1:10:11SPEAKER_00: too right like it's
- 1:10:13it can get out of control um it doesn't this is i'm talking
- 1:10:17about worst case
- 1:10:18SPEAKER_00: scenario but it's just something to be mindful of for those who might be
- 1:10:21considering something like this um is that you know it's it's
- 1:10:25an honor system it's
- 1:10:27trust-based it's relational and um it can work there will
- 1:10:31always be folks who try
- 1:10:34to take advantage of things like that um but you just have to
- 1:10:39give people the
- 1:10:39SPEAKER_00: benefit of the doubt and maybe cross that bridge when you get to it
- 1:10:44i i have absolutely no doubt that for the past like 10 or 15
- 1:10:47seconds you've been
- 1:10:48saying very very intelligent things but in my brain i just have
- 1:10:51a picture of a dude
- 1:10:53with a colander on their head and spaghetti falling at the side
- 1:10:56the whole concept
- 1:10:57of the flying spaghetti monster like as an actual religion just
- 1:11:02is wild to me it
- 1:11:03SPEAKER_02: makes me laugh so much
- 1:11:05SPEAKER_00: Oh, absolutely.
- 1:11:06SPEAKER_00: When we talked about this at work,
- 1:11:07SPEAKER_00: actually,
- 1:11:08SPEAKER_00: the leadership team meeting,
- 1:11:10somebody mentioned that somebody had joked to them that they
- 1:11:14were a Pastafarian,
- 1:11:16SPEAKER_00: Pastafarian,
- 1:11:17SPEAKER_00: they celebrate Pasta,
- 1:11:19SPEAKER_00: and then
- 1:11:21yeah the line that it goes down when does it stop um yeah it's
- 1:11:29just it's just
- 1:11:29interesting my mind is going to this other conversation that
- 1:11:32was hilarious but i
- 1:11:32won't bore everyone about the details um but yeah i think it is
- 1:11:35i think it is nice
- 1:11:36i think it's respectful not everyone celebrates the same
- 1:11:38holidays but yet for some
- 1:11:40reason those are deemed the most important ones so swapping out
- 1:11:44if you want to work
- 1:11:45SPEAKER_00: on canada day because you don't want to give it
- 1:11:48SPEAKER_00: any any energy then or participate in like Canada Day celebrations,
- 1:11:54SPEAKER_00: then work Canada Day and then take an alternative day off.
- 1:11:57SPEAKER_00: There's a whole policy around it, though, guardrails.
- 1:12:01SPEAKER_00: But yeah, it is it is a nice to have for sure.
- 1:12:04SPEAKER_02: The structure of this section is good.
- 1:12:07SPEAKER_02: It's very simple.
- 1:12:08SPEAKER_02: It's to the point.
- 1:12:08SPEAKER_02: It's A, B, C, D, E. This is the number of things you get here.
- 1:12:12SPEAKER_02: This is that.
- 1:12:12SPEAKER_02: This is that.
- 1:12:13SPEAKER_02: That was really well written.
- 1:12:14SPEAKER_02: In a section like this, that's all you need.
- 1:12:16You don't need to overcomplicate the health and wellness time
- 1:12:21off and leave section
- 1:12:22SPEAKER_02: of your job ad.
- 1:12:23um you just need to like list it out you've done that here
- 1:12:25that's good um 15 paid
- 1:12:27sick days per calendar year i like that you listed out the
- 1:12:30number of paid sick days
- 1:12:31that people uh get um you know some organizations have
- 1:12:35unlimited sick days which i
- 1:12:37personally like better but there is kind of a an inherent risk
- 1:12:41there that that will
- 1:12:42be abused um it's funny to talk uh about sick days with people
- 1:12:48in the netherlands
- 1:12:49SPEAKER_02: in particular
- 1:12:50because their their legislation around sick days is that
- 1:12:54employers must um it's
- 1:12:55basically if you get sick you get sick and employers must
- 1:12:58continue to pay your
- 1:12:59salary for up to two years so like there's there's no concept
- 1:13:04of like you get x
- 1:13:05number of sick days per year and when you talk to um to dutch
- 1:13:08folks about this and
- 1:13:09SPEAKER_02: bring this up they're invariably usually like
- 1:13:13what are you talking about when you're sick you don't work when
- 1:13:16you're not sick you
- 1:13:16do work like why are you complicating this is that is that two
- 1:13:21years consecutively
- 1:13:23SPEAKER_02: Yeah,
- 1:13:23SPEAKER_02: so you can be,
- 1:13:24SPEAKER_02: and then that,
- 1:13:26SPEAKER_02: it sounds kind of crazy from our perspective here in Canada and the US,
- 1:13:30SPEAKER_02: because that's like,
- 1:13:31SPEAKER_02: you know,
- 1:13:31SPEAKER_02: your thoughts immediately go to like,
- 1:13:33SPEAKER_02: oh my goodness,
- 1:13:34SPEAKER_02: that is such a financial liability,
- 1:13:36SPEAKER_02: that's crazy.
- 1:13:37But that means that there is no short-term and long-term
- 1:13:42disability insurance in
- 1:13:43SPEAKER_02: the Netherlands.
- 1:13:44So those costs are not borne by the organization at all,
- 1:13:47because they don't exist.
- 1:13:49SPEAKER_02: They just, they don't.
- 1:13:51SPEAKER_02: So I don't know what the numbers kind of play out as,
- 1:13:55but I would guess that that like legal requirement is not as
- 1:13:59costly to companies as
- 1:14:00we might just assume kind of off the top of our head here
- 1:14:04because we're used to
- 1:14:05SPEAKER_02: something different.
- 1:14:06SPEAKER_00: Yeah, absolutely.
- 1:14:07SPEAKER_00: That's really interesting to me.
- 1:14:09SPEAKER_00: Yeah,
- 1:14:10SPEAKER_00: I mean,
- 1:14:10SPEAKER_00: 15 to me,
- 1:14:11SPEAKER_00: 15 listing the numbers,
- 1:14:13SPEAKER_00: it's high to me compared to what some other organizations,
- 1:14:17they'll do like the minimum ESA standard requirement and not do
- 1:14:23anything more than
- 1:14:23SPEAKER_00: that.
- 1:14:24When you look at this,
- 1:14:26the paid time off,
- 1:14:27so we're saying eight personal days,
- 1:14:31um you're getting the annual closure you're getting 15 sick
- 1:14:34days three weeks of
- 1:14:35vacation it's a lot and what tends to happen in these
- 1:14:39situations is that you find
- 1:14:41people are using more of their alternative paid time off so
- 1:14:45their sick days their
- 1:14:46personal days and everything and not tapping into their
- 1:14:48vacation as much and what
- 1:14:50SPEAKER_00: that leaves you at the end of the year with is a lot of liability
- 1:14:54So there's,
- 1:14:56from a company's perspective,
- 1:14:57there's a fine line between being really generous.
- 1:15:00SPEAKER_00: You want to be generous.
- 1:15:01SPEAKER_00: You want to give a lot of PTO.
- 1:15:04SPEAKER_01: Yeah.
- 1:15:04SPEAKER_00: But that comes with a liability.
- 1:15:06SPEAKER_00: And so you have to balance that.
- 1:15:09SPEAKER_00: You have to, yeah.
- 1:15:11SPEAKER_02: That brings up a question for me.
- 1:15:13SPEAKER_02: I don't think in your job description you talk about rollovers.
- 1:15:18SPEAKER_02: Is there a rollover policy?
- 1:15:19Because that's a common kind of way that companies use to limit
- 1:15:24their financial liability.
- 1:15:25They kind of make it explicitly clear in their contracts that
- 1:15:29any unused time at
- 1:15:30SPEAKER_02: the end of a calendar year is forfeit.
- 1:15:33SPEAKER_02: Like,
- 1:15:33SPEAKER_02: is that just something that you do,
- 1:15:35but it wasn't mentioned here or is that not at all and you can
- 1:15:39rollover forever?
- 1:15:40SPEAKER_00: There is rollover.
- 1:15:41SPEAKER_00: There is rollover.
- 1:15:45SPEAKER_00: my question is,
- 1:15:46SPEAKER_00: is that the kind of,
- 1:15:47are we getting into the nitty gritty of that in a job posting
- 1:15:51or is that probably
- 1:15:52SPEAKER_00: not right?
- 1:15:53SPEAKER_00: Is that handbook or policy?
- 1:15:54SPEAKER_00: This is,
- 1:15:55SPEAKER_00: this is my question just throughout all of our,
- 1:15:57SPEAKER_00: all of our episodes is like when we ask for more information,
- 1:16:01is it more information for the sake of attracting someone to
- 1:16:05the position and
- 1:16:06SPEAKER_00: giving them like an informed decision or is it information that should be
- 1:16:12that is like that is pertinent only to the successful candidate
- 1:16:16right and i don't
- 1:16:17know i don't know the answer to that i don't know the answer to
- 1:16:19that i've never
- 1:16:20seen maybe i have a job posting that mentions you know vacation
- 1:16:24with x amount of
- 1:16:25rollover because there's also rollover for the pro d
- 1:16:27professional development
- 1:16:29it says up to $500 per year but we also allow a rollover so
- 1:16:35that people can kind of
- 1:16:36if maybe they it wasn't a year for them to do anything Pro-D
- 1:16:39wise they can roll
- 1:16:40over a certain amount to the next year but at some point you
- 1:16:43have to cap that too
- 1:16:44does that need to be mentioned I have no idea does it matter to
- 1:16:48a candidate I think
- 1:16:50knowing that there even is Pro-D is the most important part to
- 1:16:55a candidate but
- 1:16:55SPEAKER_00: again I don't know
- 1:16:57John Kane- yeah the draw is certainly that it exists and
- 1:17:00putting a number to it is
- 1:17:02SPEAKER_02: also important here,
- 1:17:03SPEAKER_02: you know I think probably you're right,
- 1:17:04SPEAKER_02: like you don't need to mention rollovers at this stage.
- 1:17:09SPEAKER_02: John Kane- Like.
- 1:17:11Maybe it would be useful to have like a blanket statement that
- 1:17:14some things can be rolled over.
- 1:17:16SPEAKER_02: I don't know.
- 1:17:17SPEAKER_02: Um, how much do people care about that?
- 1:17:19Like at this stage,
- 1:17:20probably not a whole lot because it's not widely talked about.
- 1:17:23SPEAKER_02: Like I have seen,
- 1:17:24SPEAKER_02: um,
- 1:17:25SPEAKER_02: the vacation rollover policy,
- 1:17:27SPEAKER_02: uh,
- 1:17:28SPEAKER_02: referenced the odd time in a job ad,
- 1:17:32SPEAKER_02: but it's certainly not like everything everywhere.
- 1:17:36SPEAKER_02: It's not like a mainstream thing.
- 1:17:38SPEAKER_02: So maybe it doesn't matter.
- 1:17:39SPEAKER_00: Yeah, absolutely.
- 1:17:43SPEAKER_00: And yeah, that so that was it for comp and benefits.
- 1:17:45SPEAKER_00: That was the full section.
- 1:17:46SPEAKER_00: OK,
- 1:17:49let's let's talk about the last section that we've got in here
- 1:17:52that we haven't
- 1:17:52SPEAKER_02: covered yet is we didn't cover accommodations.
- 1:17:57SPEAKER_02: I think we talked a little bit about accommodations,
- 1:17:59SPEAKER_02: like you've got an accommodation statement in here,
- 1:18:01SPEAKER_02: which is which is good.
- 1:18:03SPEAKER_02: And I would assume that
- 1:18:05i would assume that because it's you like it actually does mean
- 1:18:07something it's not
- 1:18:09just a statement but just like any job there's a limit there's
- 1:18:13a that's why
- 1:18:14reasonable accommodation um like duty to accommodate reasonable
- 1:18:17accommodation
- 1:18:18exists right like there's a limit there's nothing in here
- 1:18:21though that talks about
- 1:18:23um physical requirements uh which is which is interesting um
- 1:18:29because there isn't
- 1:18:30SPEAKER_00: going to be
- 1:18:32SPEAKER_00: heavy lifting, but it's something for me to consider, right?
- 1:18:35SPEAKER_00: Are there any physical requirements?
- 1:18:37I'm just adding a note for myself because that's something that
- 1:18:42we talk about as well.
- 1:18:43SPEAKER_00: Let's go to, yeah, accommodations.
- 1:18:45SPEAKER_00: There's also know how to apply, which I made a note for myself.
- 1:18:50I realized as we were discussing that there's no mention of
- 1:18:53like,
- 1:18:53how do you apply for this job?
- 1:18:56Assuming you posted on LinkedIn or something,
- 1:18:58it's pretty self-explanatory,
- 1:19:00but I like to offer
- 1:19:02SPEAKER_00: And some people might hate this alternative ways to apply.
- 1:19:06SPEAKER_00: Not everyone has LinkedIn either.
- 1:19:07SPEAKER_00: And so there should be a direct way to apply.
- 1:19:11Maybe you need to make up an email address so that your inbox
- 1:19:14isn't inundated.
- 1:19:16SPEAKER_00: I've done that in the past two careers at or whatever.
- 1:19:20SPEAKER_00: Um,
- 1:19:21SPEAKER_00: But how to apply needs to be on there.
- 1:19:23So really the last part then is hiring process has been added
- 1:19:28to this job posting.
- 1:19:29SPEAKER_00: This is a bit long.
- 1:19:31Our hiring process is designed to be thoughtful,
- 1:19:33transparent and reciprocal.
- 1:19:35SPEAKER_00: We view interviews as a mutual opportunity to get to know one another and
- 1:19:39understand that you are assessing this company just as much as
- 1:19:42we are assessing
- 1:19:43SPEAKER_00: you.
- 1:19:43SPEAKER_00: Through our conversations,
- 1:19:45SPEAKER_00: we're looking to understand your experience and readiness for the role,
- 1:19:48SPEAKER_00: as well as your curiosity,
- 1:19:50SPEAKER_00: willingness to learn,
- 1:19:51SPEAKER_00: and openness to growth.
- 1:19:53SPEAKER_00: You do not need to meet every requirement perfectly.
- 1:19:55SPEAKER_00: What matters most is your ability to communicate clearly,
- 1:19:58SPEAKER_00: collaborate thoughtfully,
- 1:19:59SPEAKER_00: and bring a working style that expands how we operate together.
- 1:20:04We value the ability to work efficiently across different
- 1:20:07communication styles,
- 1:20:08SPEAKER_00: roles,
- 1:20:08SPEAKER_00: and perspectives,
- 1:20:09SPEAKER_00: while being clear about how you yourself show up.
- 1:20:12SPEAKER_00: To support a fair and respectful process,
- 1:20:15we will share interview preparation materials in advance
- 1:20:17whenever possible.
- 1:20:19SPEAKER_00: We aim to avoid surprises or gotcha moments.
- 1:20:23SPEAKER_00: This role is first and foremost about collaboration,
- 1:20:25SPEAKER_00: judgment,
- 1:20:26SPEAKER_00: and communication,
- 1:20:27SPEAKER_00: and that is what we prioritize throughout the process.
- 1:20:29We will also share feedback throughout the interview journey
- 1:20:32because we want you to
- 1:20:32SPEAKER_00: succeed and genuinely hope you get the role.
- 1:20:35SPEAKER_00: Our feedback approach reflects our culture.
- 1:20:37SPEAKER_00: It is not meant to discourage but to create a reciprocal,
- 1:20:40process grounded in openness growth and clear communication the
- 1:20:44process includes
- 1:20:45two structured interview rounds followed by a final meet and
- 1:20:48greet conversation
- 1:20:49with members of the team hiring decisions are made
- 1:20:51collaboratively and final
- 1:20:53decision authority with final decision authority held by the vp
- 1:20:57people operations
- 1:20:58and the managing partner informed by input from all interview
- 1:21:01participants our goal
- 1:21:02SPEAKER_00: is to have this role filled by mid april
- 1:21:06SPEAKER_00: I got my,
- 1:21:06this happens to me when I have to read too much in these
- 1:21:09podcast episodes,
- 1:21:10SPEAKER_00: my,
- 1:21:10SPEAKER_00: I get a tongue cramp and I got a tongue cramp just reading that.
- 1:21:13SPEAKER_00: So that tells me there's a lot of information there.
- 1:21:17SPEAKER_00: It gets repetitive.
- 1:21:19SPEAKER_00: It needs to be cleaned up,
- 1:21:20SPEAKER_00: but in terms of the spirit and intent,
- 1:21:23SPEAKER_00: very curious as to hear your thoughts.
- 1:21:25SPEAKER_02: Yeah, it's long.
- 1:21:26SPEAKER_02: It's long.
- 1:21:27SPEAKER_02: I would, I would shorten that for sure.
- 1:21:29SPEAKER_02: But the general thrust of it,
- 1:21:30SPEAKER_02: I quite like your,
- 1:21:33SPEAKER_02: you're talking about the process,
- 1:21:34SPEAKER_02: which is good.
- 1:21:35SPEAKER_02: Like maybe that could be bullet points.
- 1:21:37SPEAKER_02: You could,
- 1:21:38you could kind of have a hybrid section where there's like a
- 1:21:40little bit of prose
- 1:21:42SPEAKER_02: that kind of talks about the philosophy.
- 1:21:44SPEAKER_02: And then there's just bullet points like,
- 1:21:45SPEAKER_02: you know,
- 1:21:46SPEAKER_02: interview round one,
- 1:21:47SPEAKER_02: interview round two,
- 1:21:48SPEAKER_02: decision made by X.
- 1:21:51SPEAKER_02: I really liked that you and here
- 1:21:53SPEAKER_02: But who has the decision making authority?
- 1:21:58SPEAKER_02: Now,
- 1:21:58the decision making authority being split across two people
- 1:22:03from a functional
- 1:22:04SPEAKER_02: standpoint,
- 1:22:05SPEAKER_02: I wonder about that.
- 1:22:06SPEAKER_02: How is the decision going to get made?
- 1:22:08SPEAKER_02: And is that going to introduce a barrier?
- 1:22:12Is that going to introduce complexity that might make the whole
- 1:22:14thing fall apart?
- 1:22:15SPEAKER_02: Because sometimes in small organizations, people don't get hired
- 1:22:20SPEAKER_02: not because they're unqualified,
- 1:22:23SPEAKER_02: but because the internal process to make a decision breaks down.
- 1:22:27So I wonder if that's a risk with having joint authority here,
- 1:22:31but maybe it's a necessity.
- 1:22:32SPEAKER_02: Maybe the boss needs to at least rubber stamp it.
- 1:22:35SPEAKER_02: Don't know.
- 1:22:37SPEAKER_00: Yeah, that's a good question in my, my perspective would be yes.
- 1:22:42SPEAKER_00: Um,
- 1:22:42SPEAKER_00: final decision-making authorities by those two individuals listed,
- 1:22:45SPEAKER_00: but at the end of the day,
- 1:22:46SPEAKER_00: this role reports into VP of people operations.
- 1:22:50SPEAKER_00: And so VP of operations makes the final, final call.
- 1:22:56So if,
- 1:22:57if that's actually the authority structure,
- 1:22:59I'd be clear about that.
- 1:23:00SPEAKER_00: Yeah.
- 1:23:01SPEAKER_00: Yeah.
- 1:23:04Um,
- 1:23:04because I'm sure there are other people who would be like,
- 1:23:06you know,
- 1:23:07two people making it.
- 1:23:07SPEAKER_02: Yeah.
- 1:23:12SPEAKER_02: So yeah,
- 1:23:12SPEAKER_02: that section though is good,
- 1:23:14SPEAKER_02: is good because often the hiring process is a bit of a black box.
- 1:23:18SPEAKER_02: Like candidates don't know what that all looks like.
- 1:23:21So having it here is A,
- 1:23:22respectful and B,
- 1:23:24it also helps them tailor their follow-ups.
- 1:23:27They know who to contact,
- 1:23:28to say thank you to,
- 1:23:29to send that follow-up message.
- 1:23:31SPEAKER_02: They know what the appropriate kind of structure for that is because they
- 1:23:34SPEAKER_02: understand the process.
- 1:23:35SPEAKER_02: I think that that's a good thing all in all, but it could be shorter.
- 1:23:39SPEAKER_00: It could be shorter.
- 1:23:39SPEAKER_00: Yeah, you're right.
- 1:23:40SPEAKER_00: It's too long.
- 1:23:41SPEAKER_00: For me as a candidate, I appreciate all of this information.
- 1:23:45SPEAKER_00: As an organization trying to incorporate trauma-informed practices,
- 1:23:49SPEAKER_00: not having gotcha moments or surprises or blindsiding people is really,
- 1:23:53SPEAKER_00: really important,
- 1:23:54SPEAKER_00: especially for the types of candidates we hope to attract.
- 1:23:57SPEAKER_00: So I think that's really important.
- 1:23:59I also don't believe in it in general,
- 1:24:00no matter who it is that you're trying to attract.
- 1:24:02um unless it's a role that requires gotcha moments um to me it
- 1:24:08doesn't really mean
- 1:24:09a whole lot and you can assess someone's ability to think on
- 1:24:13their feet during
- 1:24:14those situational questions as well um so yeah i mean that's it
- 1:24:19we bounced around a
- 1:24:20SPEAKER_00: little bit um but that's that's just a bit i feel like you gave um yeah
- 1:24:26you gave some really good notes and feedback i've taken lots of
- 1:24:30notes here and plan
- 1:24:32to do a full not full but a a rewrite trying to keep it a
- 1:24:37little bit shorter when
- 1:24:39we when we look at it now after we've made our um notes and
- 1:24:42everything it still
- 1:24:43reads at four pages it's still very very long um but i think
- 1:24:48with some some editing
- 1:24:49SPEAKER_00: we i'm
- 1:24:52SPEAKER_02: I mean, four pages like our kind of gut reaction is that that's long.
- 1:24:57SPEAKER_02: But in the grand scheme of things,
- 1:24:59SPEAKER_02: a four page document isn't that long,
- 1:25:02SPEAKER_02: especially when you put up the context behind that,
- 1:25:05that reading this four page document might lead to an income of
- 1:25:10between 180 and
- 1:25:11SPEAKER_02: 105,000 a year.
- 1:25:12SPEAKER_02: That's not a lot to ask.
- 1:25:15And I think that it's the things that have been added in here
- 1:25:19that aren't common.
- 1:25:20in the hiring process that support the candidate experience are
- 1:25:24quite good.
- 1:25:24SPEAKER_02: So it's like,
- 1:25:25will you read a little bit more to get more into this and have
- 1:25:30a more informed kind
- 1:25:32SPEAKER_02: of experience?
- 1:25:34SPEAKER_02: Like I don't think it's the end of the world.
- 1:25:36Like I would read a four page document that was structured like
- 1:25:39this if I was looking for a job.
- 1:25:41SPEAKER_00: Yeah, likewise.
- 1:25:42SPEAKER_00: Yeah, same with me.
- 1:25:44SPEAKER_00: So yeah, we will see how that goes.
- 1:25:47SPEAKER_00: I will report back.
- 1:25:49And hey,
- 1:25:49maybe a future episode is the successful candidate comes on the
- 1:25:53show and we interview.
- 1:25:55SPEAKER_00: That would be really fun.
- 1:25:57SPEAKER_00: Maybe I need to add that as a requirement for the job.
- 1:26:01SPEAKER_02: Must be comfortable talking on camera.
- 1:26:03SPEAKER_00: Exactly.
- 1:26:03SPEAKER_00: Yeah, absolutely.
- 1:26:05SPEAKER_00: So thank you so much for your help with this.
- 1:26:07SPEAKER_00: I feel like we've successfully roasted this post.
- 1:26:11Yeah,
- 1:26:11and for the folks at home,
- 1:26:13if you found this really useful,
- 1:26:15this format,
- 1:26:16let us know.
- 1:26:17SPEAKER_02: Let us know.
- 1:26:18It's something that maybe we could do in the future with other
- 1:26:20people who are writing job ads.
- 1:26:22We could do kind of a collaborative session and turn that into
- 1:26:25an episode too.
- 1:26:26SPEAKER_02: So if you dug it, just tell us.
- 1:26:28SPEAKER_02: If there is silence, we will just carry on with what we're doing.
- 1:26:31SPEAKER_00: Absolutely.
- 1:26:33Thanks for riding shotgun with us on roast the post,
- 1:26:35the story behind the bullet points.
- 1:26:37If this episode helped you make sense of a messy job posting or
- 1:26:41just confirmed your
- 1:26:42SPEAKER_02: instincts,
- 1:26:42SPEAKER_02: go find that subscribe button and tap it.
- 1:26:45SPEAKER_02: We're on YouTube and all the usual podcast apps.
- 1:26:48SPEAKER_02: So follow us wherever you like to listen.
- 1:26:50And if you've seen a posting that made you raise an eyebrow
- 1:26:53laugh or seriously
- 1:26:54SPEAKER_02: questioned the sanity of the hiring process,
- 1:26:57SPEAKER_02: send it our way.
- 1:26:58SPEAKER_02: Listener submissions are some of our favorites.
- 1:27:01SPEAKER_02: Follow the link in the show notes for more.
- 1:27:03SPEAKER_02: We'll be back next week with another Post to Roast.