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Still Raining with Larson Home Services · Ask The Experts

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  Eight oh seven thirteen ten WIB and hanging out this morning with Andrew Larsen from
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  larsenome Services. The website larsenhome Services dot com. That's l A rs o
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  N Home Services dot com Delpha number six oh eight five three five forty three
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  forty three. That's five three five four three four three. Andrew, How
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  you doing this morning? Oh, you know, I'm trying to stay above
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  water. That's gonna say. Do you guys build arcs at larstome Services.
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  I mean, hey, we're capable of a lot of I think, you
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  know, I probably could figure it out. But yeah, this amount of
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  rain is I mean, all I did last year I think was talked about
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  the fact that we had such a lack of rain. Yeah, we had
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  a measurable amount of rain the first week of May in twenty twenty three,
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  and I don't believe we really had a measurable rain until almost August. There
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  might have been a couple other times where you know, we got our hopes
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  up and it may be sprinkled, but it was super dry. And now
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  this is kind of the other end, which I mean we needed some good
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  rain to fill up the rivers and streams and lakes that had been down for
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  a while. But this is almost getting comical now, it's crazy what's going
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  on. And then looking at the at the forecast, it doesn't look like
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  we're going to get some but not a lot of relief. And Andrew,
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  as we talk, of course, with Andrew Larson of Larsen Homes Services,
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  the website Larsenomeservices dot com. Golf number six so eight five three five forty
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  three forty three, that's five three five four three four three. Earlier this
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  week, a friend of mine was dealing with water in his basement, in
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  his basement, and and somebody another friend said, hen, he lives up
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  on a hill. That's so weird. And I said, it's not about
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  elevation, it's about it's about getting the water. This is something I've learned
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  from you, Andrew. It's about getting water away from the house. No
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  matter where you are, you've just got to get that water away. And
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  it starts with solid gutters to catch all that all that water, doesn't it
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  It does. I mean, you can live on a hill, but the
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  lowest point there of your structure is still your basement. And listen, water
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  takes the path at least resistance. If the water can come off the roof,
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  go through a good gutter system that's clean, sloped and flowing properly,
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  hit a down spout, go out that down spout, and exit to the
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  ground where it has a slope going away from the house. Awesome, if
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  not especially Honestly, it depends on the type of dirt you have too.
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  Like where I live, all in the Lake, Wisconsin area, it's very,
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  very, very sandy. I can't even imagine what you'd have to do
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  to get water in your basement, but I'm sure it's possible, but it's
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  very very sandy. But a lot of people more south of me, in
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  the Madison area, they've got nice black dirt and then underneath that there's clay.
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  Well, water is not going to go through clay. It will go
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  through the black dirt, it will hit the clay, and then it will
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  take the path of least resistance, And for a lot of people, unfortunately,
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  over the past couple of weeks, we have literally set three hundred appointments
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  in the past few weeks. It's insane the amount of calls we've been getting
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  and the business we've been getting from this. And it's not the type of
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  business that I necessarily am like, oh, listen, we want business,
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  we want to grow, we want to prosper. I want everybody within the
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  company to be successful, and we want to help a lot of homeowners.
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  But getting water in the basement and leaks in your roof, you know,
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  that's just not something we wish upon anybody. But I can't even tell you
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  the amount of calls over the past month where people have called in upset,
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  in tears. My roof is five years old. It's leaking through my ceiling
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  right now. And Sean, this is the stuff I talk about with roofing.
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  It's the details, the specific details that matter. And we go back
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  to these roofs and the important things now that they weren't even done right.
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  They just weren't even done. Oh, same pipe boots, same side wall
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  flashing, same chimney flashing. Because here's the thing. To the untrained eye
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  or uneducated person, not even uneducated person, I mean, who really knows
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  that much about roofing. Let's be honest. The roof is just something that
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  people For a lot of people, it's an afterthought. It's on a building,
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  it's on your home, and it just works. But when you look
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  at the roof and you got a new one. How the new one looks
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  new. You can't see those little things. I've always said, I've said
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  this one hundred times, you could probably repeat it. But you can put
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  the best thing in the world on your roof. But if the if the
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  underlayments of flashing, if the important details aren't done properly, it doesn't matter,
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  it will leak. All the shingles do are protect the important things.
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  So we've been going back to a lot of homes fixing flashings, just things
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  just not done right. Valleys roof valleys are a big issue. So it's
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  it sucks to hear and then people calling and saying, I got water in
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  my basement. I got water in my basement, And it usually starts off
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  with the first time ever, the first time ever we've had water in our
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  basement. Well, I don't know. Well, I think we must have
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  got a foot of rain in May and it hasn't stopped, and it's usually
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  come in two to three inch increments. That's just a lot of water.
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  So if you have one wrinkle in your gutter system that's not working properly,
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  or it plugs up when you're not paying attention to it. Yesterday was pouring
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  in town and I had to I'm part of the Lodi Fare Committee and we
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  had a work night, and of course I get down there and it just
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  starts pouring. It seems like it does every day. And so I'm just
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  driving around and what do I do when I drive around rohing and I'm driving
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  around going uh, actually no, in my Norwegian had I'm going, ope,
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  those gutters are plugged, there's nothing coming out the down spout and it
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  is pouring. Oh ooh, they got some shingle lift over there. So
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  we've been dealing with a lot of issues and it's honestly, it's not fun
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  for people when they need emergency response immediately and we just don't even have the
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  people to help. I mean, I've had sales reps going on out on
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  estimates when it's raining, doing quick leak fixes on roofs for people just because
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  they can, and people it's a helpless feeling, super helpless feeling. I
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  mean, if your AC or your heat stops working, that can be a
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  helpless feeling. But you know, you can go down to a shortened t
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  shirts and turn some fans on in your home and if it's cold, you
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  can put some more clothes on. If it's leaking and it's still raining,
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  there's nothing you can do to stop it, you know, put a bucket
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  underneath it and cross your fingers. So that's what we've been dealing with,
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  Sean. But again, you know we can help. Yeah, And I
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  want to I want to ask you just a couple of things too. Well.
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  Obviously we talked about gutter shutter, and for a lot of folks,
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  I think, you know, we always talk about cleaning of the gutters and
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  what a terrible job it is, and having gutters shutter and keeping those those
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  gutters debriefy free and having them engineered properly is a big thing. The other
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  big thing that I've learned over the years is so where I am at right
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  now, I'm just south of the Dane County line. We've had tornadoes and
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  strong winds roll through. It's yeah. And so there's also folks that are
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  dealing not only with rain and water in their basement or water in the house
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  because of because of their gutters not functioning properly. You're also having people that
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  have situations where some of those winds are some of the hail that came through
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  damaged parts of their roof and they're starting to now see with all of this
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  rain, starting to see some of the some of the results from that damage.
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  And that's another area you guys can help out at Larstom Services, I
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  know, roof restore and some other things that you guys are doing. We
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  talk about whether you want to do a replacement of a whole roof. If
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  it's time for that, it's definitely something you want to get done. But
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  if it's something on a newer roof that simply needs some minor repairs or adjustments,
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  you guys are able to help folks with that as well at Larsen Home
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  Services, aren't you. Yes, Yes, we've talked a lot about storms
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  here this year, and you know, we have a storm response team where
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  we can go into a neighborhood and really get to our customers and help them,
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  you know, deal with insurance companies and put their how their home back
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  to the way it was or better than it was before. And these storms
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  this year, there's been hail, but but it hasn't been a lot of
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  hail. It's been wind damage and then damage from trees and tree limbs,
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  and after the last storm, and honestly, I don't even remember which one
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  it was, because there's been quite a few, and in your area,
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  especially yes the Janesville, Edgerton, Fort Adkinson, Milton, like it's been
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  one after another. And I get in in my marketing directors like, well,
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  should we send all the storm response team? And I looked a him
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  and said to where. Like the storm started in Dubukee, it went all
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  the way to West Bend, and there was damage everywhere in between. And
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  we're seeing the residuals of that, and it's horrible. Limbs, you know,
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  trees down on homes, limbs through roofs now. The one silver lining
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  for some people is there were some people that had really aged roofs and now
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  they had a limb go through their roof. We can get out there,
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  we compare that, we can repair that and patch that for the time being.
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  See, those are the type of that's the type of storm damage that
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  needs immediate attention. A lot of times hailed is not this does we can
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  get out, we can patch it, we can fix it, and then
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  we can get a sales rep out there to help you with the insurance.
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  So for a few home owners here lately, and more than that's actually been
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  more than a few. It's been it's been an opportunity for them to say,
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  Okay, like my whole my whole roof isn't damage, but part of
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  my roof is damaged. And you can really take that as an opportunity to
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  get you know, use your insurance that you've been paying for for years and
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  you're going to get a nice down payment and get the whole roof replaced,
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  Get it done how it needs to be done, how it should be done.
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  Get a Class four impact rated shingle on so when storms come through the
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  next time, you're not as worried about. So, I mean, between
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  with the rain that we've had, the services that we offer, I mean,
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  it is right in our wheelhouse and it shows with how busy we've been
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  getting. But we're here to help. We're here to take care of everybody
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  that we possibly can. And you know, calling and having has come out
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  and taking a look is the first step, and well we're going to give
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  you an honest price and go from there. One of the great things too
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  about working with Andrew and the team at Larstome Services is they obviously they know
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  their stuff inside and out and when it comes to working with and dealing with
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  insurance companies, it's not always the most pleasant thing. It's definitely not something
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  you want you want to deal with on your own. Andrew and the team
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  at Larstome Services will make sure that you're getting what you're owed when it comes
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  to getting your roof replaced and repaired and all that stuff. Again, if
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  you've got issues, if you've got concerns, now is the time to call
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  Larsen Home Services. Get them out today. Six oh eight five three five
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  forty three forty three. That's five three five four three four three for Larsen
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  Home Services. Learn more online Larsenhome Services dot com. That's a R s
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  o N Home Services dot Com. Also, with the storms that have rolled
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  through, it's obviously made this area very attractive for folks that may not always
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  be on the up and up. Maybe folks that don't don't really stand behind
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  or will not be found when it comes time for warranty. One of the
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  great things about Andrew is, obviously you've been hearing him here on the station
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  for years. The company's called Larson Home Services. He puts his name right
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  on the business because he's here for the long haul for you and me,
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  and mentioned of course participating in community plate parade planning and other things as well.
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  Number six eight five three five forty three forty three. That's five three,
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  five forty three forty three. Andrew, it's always great chatting with you,
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  and of course just for folks if they don't know this. When it
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  came time to do our roof guests who we called, we called Andrews real
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  quick, Yes, real quick. I want to mention I keep forgetting to
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  mention it is send questions to WIBA at Larsenhomeservices dot com because, let's be
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  honest, talking about roofing and gutters and insulation every week can get kind of
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  born. Yeah, there will be a point where we don't have storms and
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  things were Yeah, Benngel home improvement questions, anything is on the table.
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  I've been in the business for a long time and and honestly, we've been
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  doing this show for so long that you could probably answer most of the questions.
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  But if I don't know the answer, I'll find it. So w
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  I b A at Larsenhomeservices dot com. Andrew, it's always great chatting with
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  you, my friend. I know you're gonna have a busy, busy week.
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  Look forward to talking to you real soon, my friend. All right,
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  we'll see you delphin number six O eight five three five forty three forty
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  three that's five three five four three four three for Larsen Home Services. Speaking
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  of storms. Another busy guy Kevin ham Hams Barbercare. He checks in next
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  year on thirteen ten w I b A