Latest / Keys To The Shop : Equipping Coffee Shop Leaders
441: How to Achieve Operational Excellence w/ Laila Ghambari
A coffee shop cannot survive without having excellent operational systems and tools that bring together and make consistent all the craft, values, and magic we want from a cafe experience
Just like the work of a barista, 75% of what we do in ownership and leadership has to do with the things that happen off bar. The foundations of business. How we create, employ, and refine structures means the difference e between realizing potential and courting disaster.
Today we are going to be talking with the great Laila Ghambari. An expert in operations and coffee shop training and management, all…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.