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DFI CEO Scott Price on Retail’s AI Future, Growth Obstacles & Training the Next Merchants | WRC 2025

In this live World Retail Congress episode, recorded from the VusionGroup Studio, Omni Talk’s Chris Walton and Anne Mezzenga catch up with Scott Price, CEO of DFI Retail Group, to explore the sweeping changes in global retail.

Scott reflects on his second year as CEO, DFI’s shift to an operating model, and how AI is simultaneously revolutionizing efficiency and threatening traditional career paths. From ERP upgrades to retail media monetization and the crucial role of human insight in merchandising, this episode is a crash course in the forces shaping the next era of retail.

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