Latest / Giant Robots Smashing Into Other Giant Robots
307: Win in the Long Term (Mike McDerment)
Mike McDerment, co-founder and CEO of FreshBooks, discusses reimagining the platform with a system-wide A-B test, experiences with scaling, the value of customer service, and the art/science of change.
FreshBooks
Mike on Twitter
See open positions at thoughtbot!
Become a Sponsor of Giant Robots!
Support Giant Robots Smashing Into Other Giant Robots
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.