skinny.

Latest / Service Design Show

Why the System Isn't Broken (and How to Change It Anyway) / Meghan Bausone / Episode #258

Are you tired of design feeling boxed in by limiting beliefs and endless support tickets? In this episode, we explore how to break free from the status quo and tackle meaningful, system-level challenges that actually change lives.

There isn't a single service design professional who got into this industry to just solve support tickets all day. You got into this to make a positive impact. But what happens when the systems we operate in are designed to keep things exactly the way they are?

To answer that, Marc sits down with Meghan Bausone, who recently earned her Doctor of Design degree…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.