Latest / Dataministeriet - A data protection and privacy podcast / 80. Champions are made in training. II Guest: Jamal Ahmed. (ENG)
Transcript
- 0:00Hello and welcome to Dota Ministeria.
- 0:04Today I have a very interesting guest, Jamal Ahmed from the UK.
- 0:11He's the founder of Catch and Privacy Experts and also the
- 0:16Private Pros Academy, so a warm welcome.
- 0:19Thank you so much for having me. Yeah.
- 0:21And I invited you because you have a little bit of an another
- 0:25background than many other privacy professionals.
- 0:29I'm a lawyer, as you know, but you come from a completely
- 0:33different background. First of all, it's really
- 0:37interesting because you actually come from kind of a rough
- 0:41neighborhood in the UK, as I understand it.
- 0:43That's right, yeah. How did you even like find this
- 0:47area? That's, that's a very
- 0:49interesting question. So just to give you a little bit
- 0:51of context, I was born just outside of Manchester to my mum
- 0:56who was here in the UK by herself.
- 0:58And then my dad came over about a year and a half later and then
- 1:01he had some family in London. So he moved us to London.
- 1:04And so most of my life I spent growing up in an area called the
- 1:08Tower Hamlets, which is just next to the city here for anyone
- 1:12who's familiar. But it is one of the most
- 1:15deprived and poorest boroughs here in the UK.
- 1:18And growing up, I grew up in council flats, social housing
- 1:21and literally everyone around me was either taking drugs or
- 1:25selling drugs or committing some kind of crime.
- 1:28And even the kids, they were aspiring to become gangsters,
- 1:31right? They would go around graffiti
- 1:33STP, which is like Stephanie Thug passion.
- 1:37And so when you look around and that's all you have, it isn't
- 1:41very inspiring. And you decide that if you want
- 1:44to do something positive, then you're gonna have to go down one
- 1:46of these paths because that's what all the other kids are
- 1:48doing now. Thankfully, my parents knew
- 1:51better and they, they did their best to guide me and my entire
- 1:56family. But I would say the one thing
- 1:58that helped me the most to know that there was a world outside
- 2:01of all of that is by reading books.
- 2:03And I would read tons and tons and tons of books.
- 2:06Like I'm an avid reader and I, I really enjoyed reading at that
- 2:09time. And reading books showed me that
- 2:11there is a different world, that there is the corporate world and
- 2:13there is all of this other stuff available.
- 2:15And that really opened my mind. So that that's when I first knew
- 2:18there was a life outside of what I was experiencing seeing every
- 2:21single day. And then as I got older, I
- 2:23became fascinated through my reading.
- 2:25I came across this thing about and NLP, how most people might
- 2:29think we're talking about natural language programming now
- 2:32and neuro linguistic programming.
- 2:33And that basically says you can change who you are.
- 2:36You can change your performance just by changing the language,
- 2:40how you talk to yourself in your head.
- 2:41You can influence other people and persuade them based on how
- 2:44you use language. You can communicate better when
- 2:46you learn other people's thought processes and the predicates and
- 2:50language patterns. And I found that fascinating.
- 2:52And the more I looked into that, the more I came across people
- 2:55like Richard Band. And then I went and did an
- 2:59actual master linguistics programming course with the
- 3:03American Gentleman called Christopher Howard, and that
- 3:06literally changed my life. That literally changed my life.
- 3:09I realized I was playing so small.
- 3:11I understood values. I understand how to use language
- 3:13and how to communicate, how to build rapport and how to set
- 3:16goals and actually achieve them. And I strongly believe that that
- 3:20is the biggest contributing factor to me going down the path
- 3:26that most people I grew up with to where I am now speaking as a
- 3:30keynote speaker at the European Commission, ranked number one
- 3:32privacy professional, even though I don't come from a
- 3:34middle class background. And as you know, Philippe, in
- 3:37the UK, the privacy industry was heavily dominated, especially
- 3:41when I got in by middle class, middle-aged white lawyers who
- 3:44told me I didn't belong. So.
- 3:45So when was it? At what age?
- 3:48I, so when I was doing my GCS ES, I was also helping out my
- 3:52father in Russia at the time. And then I went to college and
- 3:55it just didn't work out. So I just like, this isn't for
- 3:58me. And then I went back full time
- 4:00working in the family business. And then I realized, you know
- 4:02what? This isn't for me.
- 4:03Like I, I, I, I, I aspire for so many other things.
- 4:06This isn't all of the things I've been reading about and this
- 4:08is not the lifestyle that I envisage.
- 4:10So I went back to university a little bit later than most of
- 4:13the people that I was with. And it was during, I think it
- 4:16was 2000 and five, 2006, that's when I invested in the Neuro
- 4:22linguistic, Master Neuro Linguistic, the Eric Sonian
- 4:24hypnosis, the performance coaching and all of that fun
- 4:27stuff. And then from there, I started
- 4:29doing what you might call life coaching.
- 4:31And I was getting some amazing results for people.
- 4:33And I stopped that soon after because I was attracting people
- 4:36who was coming to me with problems and they just wanted
- 4:39somebody to talk about their problems.
- 4:41And although I was able to help them, I found it quite heavy and
- 4:43quite uninspiring because what I wanted to do was help people go
- 4:46from good to great, go from great to excellent.
- 4:50And so I kind of stopped doing that.
- 4:51And then I got my first role after I graduated, which was in
- 4:56compliance. The, the, I think my job title
- 4:58was business compliance consultant.
- 5:00It was really a glorified sales role selling to B2B.
- 5:04But I I really got on within six months.
- 5:06I became the best performer there and one of the things I
- 5:09was really good at was talking to people about data protection.
- 5:12So that's when I first came across data protection in the
- 5:14UK. We had the Data Protection Act
- 5:161998, and there was a requirement to understand the
- 5:18principles and to register with the Information Commissioners
- 5:21Office and have some stuff in place.
- 5:23So I found like I was really good at that.
- 5:25I was the best performer in the organization at that.
- 5:27And then from there I was just like, I don't really want to be
- 5:30in a glorified sales role. I want to do something that's a
- 5:32little bit more interesting, has a bit more impact.
- 5:34And then I pivoted into financial services and I still
- 5:37ended up in compliance. I did that for a few years and
- 5:41it got to a point where I was feeling very numb.
- 5:44Like I realized that you didn't need somebody with the skills
- 5:48that I have, the potential I have to do this.
- 5:50You could train pretty much a school leaver for about 6 weeks
- 5:53and they could pretty much do this.
- 5:54And I was doing the same thing day in, day out and like every
- 5:57Monday morning, it was a fight between me and the duvet without
- 6:00staying in bed or get up and go to work.
- 6:02And it was very, very uninspiring.
- 6:04And so I was thinking I need to do something better.
- 6:06Like I have so much potential. I want to make an impact.
- 6:09And also at the time my wife fell pregnant for the first
- 6:12time. So I'm thinking about what it
- 6:14means to be a father, be a role model.
- 6:15And one of the things because about working in financial
- 6:17services, what specifically what I was doing was I was
- 6:21calculating interest, right? And that is that doesn't that
- 6:24doesn't reconcile with my faith as a Muslim.
- 6:28And so usually wasn't something that I could do.
- 6:31And I was like, you know, I need to get out of this.
- 6:34But what is it that I can do that I don't end up here in two
- 6:37years, three years, five years down the line in the same
- 6:40miserable cycle again, where I hate my life pretty much, right?
- 6:44Because we spend so much of our time at work.
- 6:45And when you have a job that doesn't energize you, that
- 6:47doesn't fulfill you, that doesn't challenge you, you're
- 6:49not getting the respect and the recognition and the reward that
- 6:52you want, then it starts affecting other areas of your
- 6:54life. You start being grumpy.
- 6:55You stop showing up with your friends.
- 6:57You don't want to hear about other people's good news, and it
- 6:59puts you in a really bad cycle. So I was like, I want to break
- 7:01out of that. I can see where this is going.
- 7:03So I was like, what could I do? Where, what is it?
- 7:06What's something I'm passionate about?
- 7:07What's something where I can pretty much have a career until
- 7:10I retire, where I can make an impact, where I will be
- 7:13challenged and I would also get the reward that I want to have
- 7:17the kind of lifestyle that I want to create for myself.
- 7:19And so I started looking into a few things.
- 7:21And then I came across a LinkedIn post.
- 7:23Somebody was talking about GDPR and I was like, Oh yeah, I
- 7:26remember doing data protection back when I first graduated.
- 7:28What's all this about? And the more I looked into it,
- 7:30the more I became fascinated with the level of change that
- 7:37was being introduced. And I was very sceptical.
- 7:40I was like, there is no way big businesses are going to allow
- 7:43for this. It's going to completely ruin
- 7:45their business models and the way they're operating is never
- 7:47going to happen. And I've seen how corporates act
- 7:50because I've been working in the corporate environment for about
- 7:525 years. And I was like, there's no way
- 7:53this is ever going to see the day of life.
- 7:55But I found that I kept looking into it more and more and more.
- 7:58And then I was like, you know what if this looks like it is in
- 8:002016, it got published, right? So I was like, Oh my gosh, this
- 8:03is actually happening. So what can I do to see if there
- 8:07is a career here for me? And then I started looking into
- 8:10what this would mean for child businesses.
- 8:12I spoke to people in that area and I could see that unless you
- 8:16have a big budget for top white consultancy, then other
- 8:21businesses are going to suffer because they won't get the kind
- 8:23of quality that they need from consultants to be able to
- 8:26explain these things and operationalize the requirements
- 8:29in a way that works for the business.
- 8:31And the other thing they will do is otherwise buy templates that
- 8:34is neither fit for purpose, neither aligned with the
- 8:37business, and it would just go to waste.
- 8:39And so then I started looking a bit deeper because remember, the
- 8:42challenge I had was that the user didn't reconcile with my
- 8:45faith. So I was like, I need to check
- 8:46if this reconciles with my faith.
- 8:48And the more I researched into Islamic ethos and values and
- 8:53privacy, the more fascinated I became.
- 8:55And my research led me to discover that the first time we
- 8:58have any kind of formal guidelines or regulations or
- 9:03rules around privacy and how we should conduct ourselves was
- 9:06actually 1400 years ago in the deserts of Arabia.
- 9:10Like, this is blowing my mind. Like, how can you go to people
- 9:13living in these remote places in the desert?
- 9:16And they have guidelines on privacy because it was revealed
- 9:19in Surah, Surah light in the Quran.
- 9:22And there were rules about, you know, privacy.
- 9:25And even the companions of the prophet were told not to enter
- 9:29their houses from the back in case they disturb the privacy of
- 9:32their wives. And then there was then talk
- 9:36etiquette, like if you knock on somebody's door, stand to the
- 9:38side. So when they open the door, you
- 9:40don't see inside the house and disturb the privacy until you're
- 9:42invited in. And the more I looked into it,
- 9:44the more fascinated I became. So I was like, OK, this is good.
- 9:47This is good work. I feel good about the work I'm
- 9:49gonna do. How does this impact people?
- 9:51What are their privacy harms and challenges?
- 9:53And then it got to a point where I was like spending 1516 hours a
- 9:57day looking into this. Such a deep level.
- 9:58I got so passionate about it. I was like, OK, this is what I
- 10:01want to do. So I was like, all right, now I
- 10:02need to quit this job and start applying for new work.
- 10:05So I didn't even actually wait for a new role.
- 10:08I just quit that and I was all in and I spent all of my time
- 10:12preparing, reading, researching, and I was like, you know what,
- 10:14let's go. And I applied for roles.
- 10:16I got rejected. I applied for more.
- 10:18In fact, I think I applied for about 73 different roles until I
- 10:21landed my first role. But what, what really shocked me
- 10:24was the racism and, and the elitism that I experienced.
- 10:31Now you're, you're probably familiar with a company called
- 10:33one Trust, right? And one trust where just, they,
- 10:36they were spending all of the money on marketing at the time,
- 10:38right? Kabir had so much money.
- 10:40Somebody there really understood marketing.
- 10:42And they used to hold these events where they would host you
- 10:44for breakfast and then they would have speakers and then
- 10:46they would talk to you about their solutions.
- 10:48So I remember signing up to that because it'd be great to go and
- 10:50learn and network with the right people.
- 10:52I remember going to one of these events in the city and we we had
- 10:55the breakfast and was going through into where they would
- 10:57have the speaking. And there was a gentleman.
- 11:00He he gave me his coat. And so I was like, oh, maybe I
- 11:03need some help. So I took this guy.
- 11:04I said, what would you like me to do with this?
- 11:06He said, oh, could you put it on the cloakroom please?
- 11:08So I was like, yeah, but what can't you do yourself?
- 11:10And I said, oh, I beg your pardon?
- 11:12Are you not with the catering staff?
- 11:14And so that was a real clear indicator that somebody like me,
- 11:16somebody of colour, somebody who is a little bit younger than
- 11:19most people in the room, clearly didn't belong in rooms like
- 11:21this. And he was at that point, I made
- 11:22a decision that I want to make sure that one day you see me
- 11:27there and then you realize that people like me do belong here.
- 11:31In fact, we're leading here. And so that was also another
- 11:34motivational pivotal moment for me where in that moment I made a
- 11:38big decision that, hey, I need to be the best here.
- 11:41And the other thing I realized through applying for these roles
- 11:44is the way recruitment works is people are unconsciously biased
- 11:49towards people like them, right? And this doesn't mean that
- 11:51anyone's a parent rate. It's just the way it is.
- 11:54People feel more comfortable with people like them.
- 11:55So either you speak like them or you look like them or you have
- 11:58certain habits like them. And So what that means for
- 12:01minorities in any country in any part of the world is you are
- 12:05always going to be finding much tougher to get the same rules
- 12:09with the same qualification, same certification, same level
- 12:11of experience. It's never going to be you.
- 12:13It's always going to be the other person because they just
- 12:15connect with them, they're better, and they're trying to
- 12:18create that environment in their company so they can work with
- 12:21people that they feel comfortable with.
- 12:22And there's no challenge with that.
- 12:24So I was like, how do I overcome this challenge?
- 12:27How do I overcome this? And I realized, you know what,
- 12:30the moment you offer exceptional value, you don't even compete
- 12:33with anybody else anymore. The competition doesn't matter.
- 12:35It doesn't matter if you're black, it doesn't matter if
- 12:36you're white, it doesn't matter if you're gay.
- 12:38None of those things matter anymore.
- 12:40All that matters is the business sees the value that this person
- 12:43brings to the table, and it doesn't compare with anyone
- 12:45else. And so that's when I realized
- 12:47you have to be excellent and you have to be much more valuable
- 12:51than anyone else that you're competing with.
- 12:53And the moment you do that, nothing else matters.
- 12:55That's how you overcome the bias is you just offer more value
- 12:59than everybody else. And so I started looking for
- 13:01more and more ways of adding value.
- 13:02I started making things easy peasy.
- 13:04I started simplifying things and I started talking about how to
- 13:06make things pragmatic. And then of course that led me
- 13:09to clash with people who are maintaining the status quo where
- 13:12you have to make things complicated.
- 13:14You have always have to answer with it depends.
- 13:16You never offer clarity. You have to show people how
- 13:18smart you are. You have to regurgitate
- 13:20legalese, you have to regurgitate large paragraphs of
- 13:23text. And I knew from my experience
- 13:25with King in the operations my whole career, pretty much, that
- 13:29is not the way we get results in business.
- 13:32That is the way to be seen as a blocker.
- 13:33That is the way to be seen as someone who's to be feared.
- 13:36That is not how you get genuine respect.
- 13:38That is not how you get involved in the conversations and often
- 13:42times in the Privacy Pros Academy I talk about a thriving
- 13:44career and what does that actually mean for me?
- 13:47A thriving privacy career isn't about the job title.
- 13:50It isn't about a leadership position.
- 13:52It isn't about the money you earn.
- 13:54It is about being invited to those discussions early.
- 13:58It is about being seen as the person who is helpful.
- 14:01It is about being seen as the person who is working with you
- 14:03to offer pragmatic solutions to achieve the business objectives
- 14:07whilst doing that in a way that maintains the reputation of the
- 14:11the actual company. So that's what a thriving
- 14:14privacy career looks like. And pretty much since 2021, I've
- 14:18dedicated most of my time outside of the consultancy to
- 14:24helping other privacy professionals to overcome
- 14:27imposter syndrome, to understand what it means to have the
- 14:30leadership mindset that have the growth mindset so they can have
- 14:33the career that they deserve. Because I see so many people
- 14:36with so much potential, but they're hiding, they're staying
- 14:39invisible. They've maybe studied stuff,
- 14:41they understand the theory, but they're just struggling to
- 14:43connect the doors. And so at the Privacy Pros
- 14:45Academy, I pretty much created everything I wish I had when I
- 14:49first started my journey. So when you help those new
- 14:53privacy professionals, what did you discover that they needed
- 14:58the most to get going? Honestly, to believe in
- 15:01themselves like the people I work with.
- 15:03Some people are pivoting to privacy.
- 15:05Other people have been in privacy 5-10 years.
- 15:07I work with Harvard graduates. I work with people with about 30
- 15:10years experience. And what they need is they find
- 15:12themselves stuck, either because they don't understand how to
- 15:15brand themselves or because they've stopped believing in
- 15:17themselves because they kept getting pushed back.
- 15:19They kept getting rejected. And ultimately what I do is I
- 15:23bring in all of my experience from the coaching, from the
- 15:25stuff that I was doing earlier on.
- 15:27And that is the biggest thing that makes the impact.
- 15:30Because if you look through my LinkedIn profile, you will see
- 15:34that I have over 200 recommendations from
- 15:36professionals. Some of those are Harvard grads,
- 15:38some of those are people that work in some of the biggest
- 15:40companies in the world, and others are pivoted, right?
- 15:42So I have a whole mix of people, but the one thread you'll find
- 15:46in common across every single recommendation from people in
- 15:49every company and across every part of the world is they all
- 15:52talk about mindset, right? And because that is the biggest
- 15:55shift, because your identity is the most important thing.
- 15:58It doesn't matter how many certifications you have.
- 16:00It doesn't matter who you train with, it doesn't matter what you
- 16:02do. If you don't have the identity
- 16:05of a leader, if you don't have the identity of somebody who is
- 16:07capable, if you don't have the identity of somebody who
- 16:10believes in themselves, everything else goes to waste.
- 16:12Like you have all of that potential, but you end up
- 16:15overthinking, you end up hiding, you end up doubting, you end up
- 16:17double checking yourself. And all of that means that
- 16:20you're playing to fit yourself in a box in which you don't
- 16:22belong. The other thing people are
- 16:24scared of is they're scared of other insecure people.
- 16:26And you saw this happen when I published my book, right?
- 16:29So what happens is sometimes people put you in a box and
- 16:33they're comfortable there, but when they see you working on
- 16:35yourself, they feel insecure that you're moving somewhere
- 16:39they're not. And they don't, they can't be
- 16:42bothered to do anything to change them, but you're making
- 16:44them feel uncomfortable about where they are and where they're
- 16:46stuck. And instead of taking that as a
- 16:48lesson and say I need to do something better to improve
- 16:51myself, they try and stop the other person who is taking
- 16:54action. And that often leads in people
- 16:57getting bullied on LinkedIn, snide comments, Saki comments.
- 17:00And if people don't have the mental resilience to understand
- 17:03why that's happening, often times they will just be like go
- 17:06back to their old self and shy away.
- 17:09And so pretty much, I would say the secret weapon in the Privacy
- 17:12Pros Academy is the mindset coaching that we do right at the
- 17:15beginning to help every single person develop the the identity
- 17:19of the next best version of themselves.
- 17:21And then I give them the tools and the support to show up like
- 17:24that until they become that person.
- 17:26And then the world recognizes them.
- 17:28And then they end up doubling their careers.
- 17:29They end up working for some of the best companies in the world.
- 17:32And literally the life changes. It's because they've changed
- 17:34their identity. The stuff I teach in terms of
- 17:38the theory, I'm not doing anything ground breaking there.
- 17:41It's, it's, it's all written in the regulations.
- 17:43I'm not creating anything. Yes, I have a very good knack
- 17:46when it comes to operationalizing things,
- 17:48breaking things down. That is pretty much my
- 17:50superpower. But if he wants to ask me what
- 17:52is the thing that makes a difference, I would say it's the
- 17:55mindset coaching that we work on and helping people develop the
- 17:57identity of the best version of themselves.
- 17:59And then helping them to work on their personal brand to show up
- 18:02and really live that and adopt it everyday and embrace it
- 18:05without apology. So could it have been now it
- 18:08obviously that previously is very aligned with your religion,
- 18:13but and you work with privacy professionals, but in fact what
- 18:17you're saying is that you could have helped another profession
- 18:20as well. Knowing what I know now, I can
- 18:23see. So what I've been working on
- 18:25over the last 3-4 years is saying, OK, what worked and why
- 18:27did it work and what didn't work and why didn't it work?
- 18:30And working with some of the best mentors around the globe on
- 18:33mindset on, you know, career coaching and all of these
- 18:37amazing things. What I've realized is I need
- 18:40frameworks that work in any organization, that work for any
- 18:43person, regardless of where they are.
- 18:45And so you'll hear me on LinkedIn talking about my C5
- 18:47framework, my P5 framework, all of these different frameworks
- 18:50that I have. And so these frameworks, you can
- 18:53actually take them and apply them in any professional context
- 18:55and non professional context and they work.
- 18:57And that's why people get the results they get, because they
- 18:59learn these frameworks and then they start applying them not
- 19:02just at work but also in their personal lives and everything,
- 19:05literally the whole life changes.
- 19:07That was actually one of my question.
- 19:09What is the C5 framework? Right.
- 19:11So the C5 S, I've got a couple of frameworks.
- 19:13There's two that's very important that I'm gonna share
- 19:15with you. It's very valuable.
- 19:16So the first thing before we get into the C5 framework is you
- 19:18need to understand the five pillars of success, right?
- 19:21So the first thing is you need to adopt the right mindset,
- 19:23which is you need to adopt A growth mindset and you need to
- 19:26adopt an abundance mindset. So most people will have a fixed
- 19:30mindset either from nurture or because just from their
- 19:33experience from corporate culture and stuff, and they just
- 19:35really shrink. And somebody with a fixed
- 19:38mindset doesn't like showing up. They don't like making mistakes.
- 19:40They don't like looking like they don't know stuff.
- 19:43Whereas somebody with a growth mindset, they don't care about
- 19:45that. They don't care about the
- 19:46result. They care about the effort and
- 19:47the growth. And if you have the attitude,
- 19:50then you will ask questions, you will be, you will be happy to
- 19:54make mistakes because you know you're going to learn from those
- 19:56and you will put in the effort. And that's the most biggest
- 19:58thing is a lot of people won't put in the effort.
- 20:01And if you don't put in the effort, you can't change
- 20:02anything. So the first thing is.
- 20:04The mindset, that's the first pillar.
- 20:05The next pillar is subject matter expertise.
- 20:08Like you have to know your stuff.
- 20:10You have to know the subject matter.
- 20:12Whether it's privacy, whether it's AI governance, whether it's
- 20:16whatever area of life you're working in, you need to
- 20:19understand the subject matter. But you need to understand it
- 20:21well enough that you can explain it clearly for other people.
- 20:25Because if you can't explain it well enough without using
- 20:27technical terms, without using jargon, without using legal use,
- 20:30and you haven't understood it well enough.
- 20:31So that means you need to go and understand the depth as well as
- 20:34the breadth of it so you can see the bigger picture and you can
- 20:37see how all the dots connect. And this is a challenge I see,
- 20:40especially in the privacy industry, if people will go and
- 20:42sell, study for a certification, they can regurgitate stuff, but
- 20:45they can't see how the dots connect.
- 20:47So step #1 mindset, step #2 subject matter expertise.
- 20:50So now you have the right mindset, you're showing up the
- 20:53right way, you're putting in the effort, you know your stuff, but
- 20:56you can talk the talk, but you can't walk the walk here.
- 20:59So step #3 is the practical skills.
- 21:02You need to understand how to operationalize the theory, and
- 21:05you need to develop the practical skills.
- 21:07And this is where I get people crying to me on LinkedIn every
- 21:10single day saying I can't get this job because I don't have
- 21:12the experience. And because I cannot have the
- 21:14experience, experience, I can't get the job to get the
- 21:15experience. And they're stuck in this loop.
- 21:18But if you watch a movie called King Richard, by the way, have
- 21:20you seen King Richard Phillip? No.
- 21:22OK. It's an amazing movie.
- 21:23I recommend you add it to your watch list.
- 21:26And everyone who's listening, please also add it.
- 21:28It's about Venus and Serena Williams, two of the best women
- 21:32tennis players the world has ever known.
- 21:35And it shows you their background and it shows you that
- 21:37they became the best in the world without the same
- 21:40experience as other people who would go and compete when they
- 21:43were younger. And what it teaches us is that
- 21:46champions are not made in tournaments, they're made in
- 21:49training. And So what that means is you
- 21:50can develop these practical skills by training.
- 21:54So you can find a training Academy like ours and you can
- 21:56build and develop the practical skills there through somebody
- 22:00who has been there, who's doing it, who's got a good reputation
- 22:03for it. And if you just follow that that
- 22:05program, then you will have the skills and you will actually
- 22:08refine those skills and be better than the people who are
- 22:11doing it in the day job because they might just be doing the
- 22:13same rubbish thing, mediocre thing over and over again.
- 22:16And one of the biggest challenges I see when people
- 22:18first join The Academy Is they've got this mindset of tick
- 22:21box compliance. I just fill in the template, I
- 22:23just do this. I just do that.
- 22:25I don't know why, but I'm told to do it.
- 22:26And so we do it, whereas a world class privacy professional
- 22:29really understands why they're doing what they're doing and
- 22:30they challenge the business and help them to achieve the goals
- 22:33rather than just ticking the box, right?
- 22:35So once you can develop those practical skills, now you have
- 22:38the three biggest things. You have the right mindset, you
- 22:40know what you're talking about and you know how to do the work.
- 22:43The next thing you need is you need to focus on the network
- 22:47because you can't do anything alone.
- 22:50And networking is about having the right support around you,
- 22:54having the right people around you, being around people who
- 22:57know more than you. And I'm always looking to put
- 22:59myself in circles where I bring the average down.
- 23:02Do you see what I'm saying? Because if I'm the smartest
- 23:04person in the room, I'm not going to learn anything.
- 23:06And if anything, they're going to bring me down to the level.
- 23:08So I'm always looking to put myself into rooms where I am the
- 23:12least knowledgeable. I am the person with the least
- 23:15skills, so I can learn from the people around me.
- 23:18So this is what we need to focus on next is networking.
- 23:21But also that's where all of the opportunities come from.
- 23:24It's not who you know, it's who knows you, but more importantly,
- 23:28who knows about the value that you bring to the table.
- 23:32Because it will be those people who will be mentioning your
- 23:34names for opportunities you don't even know exist.
- 23:37And that's exactly what I found. So the next thing we need to
- 23:39focus on is networking. And the 5th and final pillar for
- 23:43success is personal branding. And so many people underestimate
- 23:47how important it is to have a personal brand because they
- 23:50don't know how to show up and how to show the value that they
- 23:53bring without sounding ignorant, without attracting the wrong
- 23:58kind of attention. And So what I teach my M and TS
- 24:01is how to show up and the three BS of personal branding, which
- 24:04is brand borrow and brag, but how to do that in a professional
- 24:08way, how to do that in a way that's adding value so people
- 24:11can see the value that you bring and you start attracting
- 24:12opportunities. And that's how people go from
- 24:14being completely invisible to getting on podcast to getting
- 24:18offers from Google through having recruiters hammering them
- 24:21for opportunities day in, day out.
- 24:23And it this, this is the kind of stuff that's laughing yet
- 24:25because that gives them financial security, it gives
- 24:28them career security, it gives them opportunities that they
- 24:31might otherwise not have had. And it helps with the personal
- 24:34branding, it helps with the networking that feeds back into
- 24:37their mindset of, hey, this is who I am.
- 24:39This is the kind of things I do. And they go on to do some
- 24:41amazing things. So those are the five key
- 24:44pillars of success, mindset, subject matter expertise,
- 24:48practical operation as I skills. So let's talk about the
- 24:51practical skills, the networking, your network and
- 24:54then your personal brand. So if you just focus on those
- 24:56five, then anyone can thrive in any career.
- 25:00But the most important thing is you have to do it in that
- 25:02specific order because if you try and build a reputation and
- 25:04you have the wrong mindset, you don't know what you're talking
- 25:06about and you don't have to do the work, you're going to ruin
- 25:08your reputation straight away and nobody's going to want to
- 25:10know you. So it's very important that you
- 25:12do it in that specific order. If you don't do it in that
- 25:14order, it doesn't work, it falls apart.
- 25:17So those are the five pillars of success.
- 25:18Now, the question you asked me is about the C5 methodology.
- 25:22So this C5 methodology is what I've found helps me in every
- 25:25single situation, whether I'm being, whether I'm asking
- 25:28questions or whether I'm delivering.
- 25:30And the first C is C for clarity.
- 25:33And unless you can satisfy the first C, you cannot move
- 25:36forward. So clarity, if you don't
- 25:38understand the problem, if you don't understand the context, if
- 25:41you don't understand the situation, what right do you
- 25:43have to offer any of a guidance or any advice or any
- 25:47instructions? And if you don't understand it,
- 25:50why should anybody care what you have to say?
- 25:52They will challenge you. They will not care about you.
- 25:54Imagine this, Philip. Imagine you go to the doctor and
- 25:56you say to the doctor, Doctor, I have a pain.
- 25:58And the doctor says, OK, OK, and he writes your prescription.
- 26:01Or she writes your prescription and she gives it to you.
- 26:03How much confidence do you have in that prescription?
- 26:05None. None right now, you might say,
- 26:08or somebody might say, OK, they're a doctor, so OK, but
- 26:10there's a little bit of confidence in that because of
- 26:12the credibility. But otherwise there's no,
- 26:14because they didn't ask me. Where is the pain?
- 26:17How long has the pain been there?
- 26:18What makes it worse? Does anything make it better?
- 26:20What kind of pain is it? They haven't checked anything,
- 26:23so why should you listen to their prescription, right?
- 26:26You're not going to take your advice seriously.
- 26:28And it's the same for us. When someone comes and asks you
- 26:30a question or someone offers you a challenge.
- 26:33How dare you just give them a prescription without actually
- 26:36understanding what their goals are, what the challenges are,
- 26:39what the resources are, what the constraints are, and the whole
- 26:42bigger picture about how this fits in with the rest of the
- 26:44organization, the mission, the values, and everything else.
- 26:47So for me, the first thing I teach my MNT is the first thing
- 26:50is you have to get clarity. You have to gain clarity because
- 26:53through answering, asking those questions and having the courage
- 26:56to ask the right question and getting curious, you're going to
- 26:59uncover the bigger picture. And often times just through
- 27:02that questioning methodology, people will know that you know
- 27:06your stuff. So you're getting credibility,
- 27:08but you help them to work out the answer for themselves.
- 27:10And the key thing I get them to focus on is the quality of your
- 27:14life. The quality of your work comes
- 27:17down to the quality of the questions that you ask yourself
- 27:20and that you ask others. And if you ask the right
- 27:22questions, you will always get the right results.
- 27:24So the first thing is the C for clarity.
- 27:26Once we have clarity, now we are confident that we've understood
- 27:30the situation. And that gives us the right to
- 27:32then move forward to give confidence to the person because
- 27:37now they believe in you because they're not yet.
- 27:39You get me, You understand me. You've understood the situation.
- 27:42I have confidence that you understand now whether they like
- 27:44your solution or not, whether that's to come.
- 27:46But right now, they feel confident this person
- 27:49understands my situation, they understand my challenge, so I'm
- 27:51open to what they have to say. So for clarity, that provides
- 27:55you the confidence and that gives confidence to the
- 27:56stakeholder as well. And then you can offer a
- 27:59credible solution. And the way we offer credible
- 28:01solutions again is we bring that clarity and confidence back in.
- 28:05And you say these are the options available to us.
- 28:08And then you eliminate the options that don't make sense
- 28:11and you explain why they don't make sense.
- 28:13And then you're left with the option that makes the most sense
- 28:16and you explain why that makes the most sense.
- 28:18And once you do that, you have given them a credible solution.
- 28:22You've also been accountable and demonstrated your thought
- 28:25process, and it makes sense. And once you document that for
- 28:28the supervisory authorities, the auditors, senior stakeholders,
- 28:32no one can challenge your thought process.
- 28:34They might disagree with your outcome, but that's OK.
- 28:39But they can see that you've got a credible thought process
- 28:41that's LED you to where you are. You've understood the situation
- 28:44and you're confident in what you're presenting.
- 28:47And now they're gonna start inviting you to other projects.
- 28:49You're gonna get involved in other things much earlier than
- 28:52when you find out last minute because somebody needs to go
- 28:55live and they realize privacy hasn't signed off on it.
- 28:56So three CS we've covered so far is first clarity.
- 29:00Second is confidence, third is credibility.
- 29:04The next one is compliance, right?
- 29:05So compliance or competence, it depends.
- 29:07So if you're working in AB to B setting, then I say you use
- 29:10compliance. If you're just working on
- 29:13yourself as an individual, then I talk about competence.
- 29:15So we either need to develop the competence or we need to make
- 29:17sure that the solution that we're delivering meets
- 29:21compliance objectives. And a lot of people get really
- 29:24stuck here on what does it mean to be compliant.
- 29:26And from every single supervisory authority that I've
- 29:28worked with, from every single panel that I've met, all of the
- 29:31people from the European Data Protection Board to wherever
- 29:34I've been in the world, they just expect you to do what's
- 29:37reasonable, right? They're not expecting you to go
- 29:39above and beyond, but you just have to show that you've
- 29:42understood the requirements and you've done what's reasonable
- 29:44with the resources and constraints available to you to
- 29:48make reasonable efforts to address the harm and put
- 29:52appropriate measures in place or take appropriate steps to do
- 29:55that. So we need to get to that.
- 29:56And then finally, the C is for community.
- 29:59And what the final C for community means is whatever the
- 30:02community is, whether it's a department, whether it's a team,
- 30:05whether it's the data subjects, whether it's just stakeholders,
- 30:08whoever the community is, you need to socialize your work with
- 30:11them. So that means making sure that
- 30:13whatever you're delivering, you're delivering in a way that
- 30:16they can understand it, that they can appreciate it,
- 30:18adjusting it and tailoring it for that specific community.
- 30:22Sometimes creating different versions and finding different
- 30:25ways of engaging with them so that it's adopted by them, it's
- 30:28accepted by them, and they feel comfortable to come and ask you
- 30:31follow up questions or they know where to go if there's any
- 30:33challenges. So there's your frameworks.
- 30:36So where have you found that most classical privacy
- 30:41professionals has gone wrong in the five CIS?
- 30:44Sometimes I feel that lawyers ask myself are very lawyer ish.
- 30:49We kind of dive into one word instead of looking at the
- 30:53holistic pictures you mentioned. So if I guess I would say it's
- 30:58actually we got stuck even at maybe the first step clarity.
- 31:03Exactly, 100%. And This is why I say you can't
- 31:05move on from that. So what I find is I work with
- 31:07some of the most smartest, talented people in the world and
- 31:10mainly 80% of my mentees are lawyers, right?
- 31:13And what happens with smart people is when you have a
- 31:16challenge, you, you just dive straight into that challenge.
- 31:20Like you lean in. You understand what I'm saying?
- 31:22Like they're so smart and they see this big thing and they lean
- 31:24in and they get this tunnel vision and they forget about the
- 31:28bigger picture and they forget about some of the basics, right?
- 31:30And they try and solve this challenge and they
- 31:32overcomplicate it and they get very intricate with it and they
- 31:35fight over or they start obsessing over small words and
- 31:38small terminologies. Instead, what I say is you have
- 31:40to fight that instinct and take a step back first, see the
- 31:44bigger picture and then you can zoom in.
- 31:46And this, this is what I see smart people do all the time.
- 31:49And it's not just in privacy, it's in pretty much every
- 31:51industry, right? It's a challenge comes up.
- 31:53They're so smart, they lean in when the opposite we should be
- 31:56doing is zooming out, seeing the bigger picture.
- 31:59And then you can zoom in. And then once you understand the
- 32:02context, it changes everything. For example, the other day I had
- 32:06I, I, I, so every Wednesday in our community, we do these
- 32:09expert insight labs and anyone who's a member of our community,
- 32:13pretty much they can come to that.
- 32:14They can bring their problems that they're working on at work
- 32:16or whatever it is. And I remember one of the
- 32:18lawyers, she brought something and she said, hey, I've got the
- 32:21situation. Who's the controller and who's
- 32:23the processor, OK. So I could see straight away
- 32:26that she stopped to see the bigger, she hasn't stopped to
- 32:29see the bigger picture because she's narrowed down to and she's
- 32:32convinced herself that there is a control and there is a
- 32:34processor and she's trying to get the community self identify
- 32:37which is which. So I let them have a discussion
- 32:39for a minute and then I stepped in and I said, OK, let's let's
- 32:41just zoom out for a minute. Let's identify the entities,
- 32:44let's identify the roles and let's see who is in charge of
- 32:47the determination of any of these things.
- 32:49And then it turns out that there is no processor and we're like,
- 32:51how did I miss that? This is the basics.
- 32:53How did I miss that? I've been stressing about this
- 32:54for the last two weeks. How did I miss that?
- 32:57Because you did the opposite of what we've been trained to do is
- 32:59you zoomed in and you had this assumption that there is a
- 33:03controller and a processor, not because of any mistake, but
- 33:05probably because you're under pressure.
- 33:06But you forgot the basics. Take a step out.
- 33:09And then there was somebody else who had a question and there was
- 33:11like, OK, what is the role of the referee?
- 33:13So they, they was hosting this tennis competition and they was
- 33:17bringing in a referee and they was like, what is the role of
- 33:19the referee? Or do I do a controller to
- 33:22processor the DPA or do I do a data share?
- 33:25Like what do I do? And I said, hold on a minute
- 33:28before we try and figure out who this referee is and how we need
- 33:30to treat this challenge is have we even met the territorial
- 33:34scope and the material scope? Territorial scope, OK, you're in
- 33:37Europe, you have. But let's look at the material
- 33:39scope. Is there any automated
- 33:41processing going on? No.
- 33:43OK, But is it, and is there any manual?
- 33:45Is it filing anything? Is it filling anything out which
- 33:47is going to become part of a filing system?
- 33:50No. So why are we even concerned
- 33:52about it? You haven't even met the
- 33:53material scope, so there is nothing to consider here.
- 33:55Just document that and then carry on.
- 33:57And so this is what I'm saying, like these are super smart,
- 33:59highly paid people who are forgetting the basics and
- 34:02they're leaning in because they're so smart instead of
- 34:04taking a step back and just focusing on the basics.
- 34:07And literally, that's what I obsess about in The Academy Is
- 34:10taking a step back and making sure we cover the basics, having
- 34:13the frameworks that we don't move past the basics and into
- 34:16the intricate stuff before we get the full bigger picture.
- 34:19So I I completely agree with you and I'm trying to do that
- 34:22despite being a lawyer and you mentioned a book and that is
- 34:27obviously there is the basic guy to do the PR that you wrote
- 34:32several years ago. Yeah.
- 34:33And I mean, I must do my work and ask because you got some
- 34:39push back and on that book mainly from from lawyers, is it
- 34:44possible to oversimplify to the PR that I'm not saying that you
- 34:51did it, but. Could you do it?
- 34:53Absolutely it is. It is definitely possible to
- 34:55oversimplify things. And if you oversimplify, so this
- 34:58is the, this is the biggest challenge with what I have.
- 35:02It takes so much longer to make something shorter and simpler
- 35:06than it does to keep it complicated and long.
- 35:09However, you have to balance that against oversimplifying it
- 35:12to the detriment of the customer, to the detriment of
- 35:14the stakeholder, to the detriment of the outcome.
- 35:17And that's the balance that has to be met.
- 35:19And so, yes, I did write the easy peasy guide to the GDP.
- 35:22I published it in I think 2022. But do you know how that book,
- 35:27the origins of that book? No.
- 35:29All right, let me share that with you.
- 35:30So I used to spend a lot of time answering the same question,
- 35:35simple questions with my clients.
- 35:38And I found that actually, what can I do so that they can help
- 35:41themselves before they try and book a call with me?
- 35:43Because they're asking questions that I shouldn't be billing them
- 35:46for or that they should already know answers to.
- 35:49And So what I did was I took the GDPA and I just wrote a easy
- 35:54peasy summary after each one and I left it with my clients.
- 35:58What I found one day was the interns in the office, they had
- 36:01printed it out and they was using it.
- 36:03And so I was like, OK, if this is helping you guys, then good.
- 36:05But it was literally to help my clients before they call me.
- 36:08Have a look at this. If it answers your question,
- 36:09great. If it doesn't, then book a call
- 36:11with me, right? So that was the initial purpose
- 36:13of it. But then I found these interns
- 36:15that was helping them and they were sharing it with some of
- 36:16their friends who was also studying for privacy and doing
- 36:19certifications. And then so I was like, you know
- 36:20what? This is helpful.
- 36:21So I offered it as APDF download on LinkedIn.
- 36:23Like I was like, hey, I've got this, who wants it?
- 36:26And then I think about 4000 people.
- 36:27Downloaded it. Yeah, I did, right?
- 36:29Yeah. So 4000 people downloaded that
- 36:31version. I was one of them.
- 36:32And then as I'm talking to more people, as I'm doing
- 36:35conferences, people are coming up to me and saying, hey, that
- 36:37was a brilliant guy. And I was like, oh, yeah, the
- 36:39easy peasy guy. So I was like, oh, you find it
- 36:41helpful? And then somebody got on a call
- 36:43with me and they like showed me that they printed the PDF out
- 36:46and it was on their desk. And they was like, hey, it's on
- 36:48all of our desk. I was like, OK, how can I, if
- 36:50this is really helpful? How can I get this into the
- 36:52hands of more people? And so I decided, you know what
- 36:55the best way to do that would be to publish it and make it
- 36:57available as a book. So then I went and rewrote the
- 36:59whole thing and then I published it as a book.
- 37:01And that's when I put it out there in 2022.
- 37:05Now, what happened was the book got published on the first day.
- 37:08Oh, by the way, when I was doing this, so obviously it wasn't
- 37:12published by like Penguin, one of the big publishers, right?
- 37:15And so this is what we call self-publishing with another
- 37:18publisher. And so when I was doing the
- 37:20stats, somebody showed me the stats.
- 37:23Somebody, a lot of people said you shouldn't publish the book,
- 37:25right? You're not a lawyer, you're not
- 37:27middle class background who's going to be interested in buying
- 37:30this book. And then someone shares some
- 37:31stats with me saying, look, you're spending a lot of time
- 37:32and money on this. But look, here is the stats.
- 37:35An average book sells between 30 and 300 copies in its lifetime.
- 37:40And mostly that's to friends and family.
- 37:42So I was like, you know what, you've got a good point.
- 37:44Should I do this? Should I not do this?
- 37:45And I was like, you know what, actually, I know that it's going
- 37:47to help people. And if it does, great.
- 37:49If it doesn't, then that's OK. At least I know I tried.
- 37:51I tried to do my thing to be as helpful as I can.
- 37:53And so I published the book and in the pre sales we get 1028
- 37:57dollars, 1028. That's three times more than
- 38:00what the average self published book.
- 38:02So I was like, OK, this book has legs.
- 38:04So it got released on a Thursday, Friday.
- 38:07We're sending all of these packages out.
- 38:10The four major universities in the UK ask for a copy.
- 38:13So if you go to to the Bodleian Library, Oxford University, if
- 38:18you go to the Cambridge library, if you go up to Scotland, all of
- 38:21the four major law libraries, they asked for a copy of my
- 38:23book, so they will have them there send it out.
- 38:26And it started getting fraction, not just here in the UK.
- 38:29It became a best seller on Amazon in the UK and then it
- 38:32became a best seller on Amazon in Canada and then India and I
- 38:34think 5 countries in total. In fact, if you go and look on
- 38:37Amazon right now in the UK, it's still number one.
- 38:40In Canada, it's still number one in this category.
- 38:42So for the last 2 1/2 years, this book has been a best seller
- 38:45every single month, month in, month out, which is like
- 38:48phenomenal. Like I, I could never have
- 38:50imagined this in my wildest dreams.
- 38:52So I'll praise to go for that. But as soon as it was published,
- 38:55because there was a lot of traction behind it on LinkedIn,
- 38:58some people in the industry, middle-aged, middle class
- 39:02British males got very insecure. There was like, how dare Jamal
- 39:07have the audacity to write a book.
- 39:09He's only been in the industry for the last five years.
- 39:11We've been doing this for 10-15 years.
- 39:13How dare he simplify this. How dare he make it more
- 39:15accessible. And they seem to have more of a
- 39:17problem with the fact that I'd had the audacity to publish a
- 39:20book rather than the book itself.
- 39:22And then there was one or two people who got really nasty.
- 39:25They started attacking my character.
- 39:26They started attacking my business.
- 39:28And then there was the, you know what?
- 39:30The thing that surprised me the most was the amount of people
- 39:35who were joining on the bandwagon.
- 39:38And almost like it was bullying on LinkedIn.
- 39:40I don't know if you saw the posts right, but literally I was
- 39:43getting bullied on LinkedIn and I was like, this is meant to be
- 39:45a professional platform. I can't believe people are
- 39:47behaving like this. And it, it, it did have a
- 39:50significant impact on me because that Saturday I woke up to
- 39:54message text messages like my phone was going beep, beep,
- 39:56beep, beep, beep, beep. And people that cared about me,
- 39:59people that had read the book, people that were in the book,
- 40:01Have you seen this? Have you seen this?
- 40:03They all kept sending me the same post by these two nasty
- 40:06gentlemen. One of them actually went as far
- 40:08as to buy the book and write a review and completely slate it.
- 40:11Which was actually very helpful because he pointed out
- 40:14suggestions in the book, which I have then gone and made better.
- 40:17So I was in this position like, Oh my gosh, I put so much time,
- 40:20effort, energy into this and how is this going to impact stuff?
- 40:23And that Saturday, I was meant to go out and celebrate with my
- 40:25family because as you can imagine, I've seen very little
- 40:28of them over the last month while I've been working on the
- 40:31book. And so we didn't actually end up
- 40:33celebrating because we had to deal with all of this drama that
- 40:36was going on. And I remember having a serious
- 40:40impact from my confidence at the time.
- 40:41I was questioning myself, like, have they?
- 40:44Is what they're saying right? Maybe I'm not as helpful as I
- 40:48think I am, and maybe I've got this wrong and I kind of
- 40:51withdrew a little bit. And the people that I thought
- 40:54were supporting me, the people that I thought were my friends,
- 40:56that were my associates in the industry, that I'd met at
- 40:59networking events, that I had helped, that I helped them
- 41:02elevate their personal brands. It was shocking to see those
- 41:05people chiming in and some of the stuff people were saying was
- 41:08completely untrue. And when people that know me
- 41:11were going to defend me, they were deleting the comments.
- 41:14Like you couldn't make this stuff up.
- 41:16And so there was one particular person who was very helpful and
- 41:19supportive throughout that. And I have to mention her and
- 41:21Debbie Reynolds, the data diva from the USA, she could see what
- 41:25was happening because one of these people, she, she was one
- 41:27of the people that endorsed the book, along with the, the CEO of
- 41:30the Future of Privacy Forum, Jules Polonowski, right?
- 41:33One of these nasty gentlemen had made it their business to
- 41:36message them on LinkedIn and say, Hey, why are you supporting
- 41:39this guy with the book? He's rubbish.
- 41:41Why are you supporting him? Why are you associating with
- 41:43him? And they send me the messages
- 41:45like he has no idea. These people have a lot of
- 41:47respect from me. They didn't want to get involved
- 41:48publicly, but they wanted me to know.
- 41:51So if there was anything I need to do, I could do something
- 41:53about it. Anyway, he ended up with me
- 41:54taking legal action just to kind of nip it in the bud.
- 41:58And it took a little bit of time for me to recover from that,
- 42:00like mentally and then like thinking I wanted to start
- 42:05offering stuff, but the sales of the book just kept getting
- 42:08higher and higher. And so that started speaking for
- 42:11itself. And then more and more people
- 42:13started messaging me. More and more people were
- 42:14posting about the book and how helpful it was.
- 42:16And I was like, you know what? Why did I even question myself?
- 42:19Why did I allow these gentlemen to leave rent free in my mind?
- 42:22And that gave me a lot more resilience.
- 42:25But it taught me a few things about how to approach people,
- 42:29how to trust people and not to take things for granted, not to
- 42:32assume things. But what these people don't
- 42:34understand is I've buried three children and I've got over that.
- 42:39So it doesn't matter what you say or do to me because you
- 42:42can't do anything worse to me than what I've already been
- 42:44through. And so even if you're trying to
- 42:46shut me down, which is pretty much what they was trying to do,
- 42:49is trying to shut me down, make sure I disappear, it's not going
- 42:51to happen. And what's happened in that
- 42:53time, from that time to where I am now, I've pretty much gained
- 42:58an extra 20,000 followers on LinkedIn.
- 43:00They pretty much stayed stagnant.
- 43:01I have been awarded privacy leader of the year.
- 43:03I've been invited to the European Commission.
- 43:06I've won all of these awards that you can see on the
- 43:08bookshelf behind me and I'm getting more and more value.
- 43:11I've featured in Foes, featured in some of the world's press.
- 43:14I've been flown out by clients all over the world and business
- 43:17class just to go and speak to their audiences.
- 43:20And so the key from here is believe in yourself.
- 43:24If you know you're adding genuine value, there will be
- 43:27people who try and get in your way.
- 43:28But overcome that. And if you are genuinely sincere
- 43:32and you're adding value, then God will take care of you and
- 43:35everything will work out in the end.
- 43:36I actually had one follow up question to that situation.
- 43:40You mentioned what your family has gone through and and also
- 43:45person from from this period, but I find it fascinating that I
- 43:51always when I see you on LinkedIn or otherwise, you're
- 43:53also with a smile on your face. Yeah.
- 43:56How is that? Thoughts about how do you do it?
- 43:59So it's the mindset, right? It comes back to the mindset is
- 44:02you can either be in control of your life or you can be reacting
- 44:07to other things. So again, this comes back to
- 44:09some of the coaching that I've had and what I teach in The
- 44:11Academy Is in life, there's two sides to the equation.
- 44:15So you can either be at cause for everything that happens in
- 44:18your life, or you can be someone who's always reacting to other
- 44:21people's choices and always be reactive to them.
- 44:24Now, if you want to be empowered, you choose what you
- 44:27stand for, you choose how you want your day to be, and you
- 44:29choose how you want to show up. And I know that I want to make a
- 44:32massive impact in the world. I know that I want to change the
- 44:35world to make it a better place. And the best way to show up is
- 44:38to add value, is to be cheerful, is to be happy, because that's
- 44:41who I am. And in even if there are other
- 44:44people in the world who are nasty, I'm not going to let that
- 44:47get to me. I'm not going to give them the
- 44:48power. I'm not going to disempower
- 44:50myself. I'm not going to give them the
- 44:51satisfaction for that because it's not worth it.
- 44:53I've got so much bigger things I'm focusing on, right?
- 44:57The people that were attacking me, how many books have they
- 44:59written in the last five years? They was talking about they're
- 45:02having the book tools. No one's seen a single book or
- 45:04anything of value from them. You can pay attention and you
- 45:06can gang up on me with these people who are doing nothing and
- 45:09who are just throwing mud at other people.
- 45:11You can either be be like one of these people and throw complain
- 45:15about other people, or you can choose to be empowered and say,
- 45:18you know what, I'm going to do what I want to do and I'm going
- 45:20to do in my own terms and I'm going to make the world a better
- 45:22place or I'm going to show up with value.
- 45:24OK, there we go. It's on my.
- 45:26No problem. And now you're empowered to
- 45:29write a new book on the AI. Yeah.
- 45:32So I've been working very hard on this new book, which is the
- 45:35Easy peasy guide to the EUAI Act.
- 45:39Just this week, literally last night, it's been peer reviewed.
- 45:44So I, I wrote this book at the end of last year and then over
- 45:48the last month, I've given it to 30 peers who applied from
- 45:53LinkedIn with so much experience.
- 45:55Some people have no experience. I've got a housewife in there.
- 45:58Some people have tons of experience.
- 46:00In fact, they're actually leading some of the debates and
- 46:02the conferences on AI around the world.
- 46:04And so I've got a group of 30 select professionals from
- 46:08founders to engineers to lawyers, to AI governance
- 46:11professionals, to privacy professionals, to people who are
- 46:13in creative industries. And I've given them the book.
- 46:16And I said, here's the book. I want you all to look at it.
- 46:18If you have no experience, what I want you to do is to read
- 46:21through it and to see if it makes sense.
- 46:23Because if it makes sense to you, then great.
- 46:25If something doesn't make sense, let me know.
- 46:27And if you have experience and you're working on this, I want
- 46:30you to check to see if I've oversimplified anything to the
- 46:33detriment of the reader or to the detriment of anyone that's
- 46:36gonna rely on this book. And so they've been working very
- 46:39hard going through the book and they've given me lots of
- 46:42suggestions. Some of them have found some
- 46:43typos and errors. So now what I'm gonna do the
- 46:46rest of this weekend is try and organize all of that and then
- 46:50refine it and then send it to the publishers.
- 46:52And hopefully it'll be ready for publication around August,
- 46:55beginning of August, end of July.
- 46:57And of course, after you wrote that also Commission came with
- 47:00the digital omnibus. Yeah, yeah.
- 47:03So I mean, while I was writing that, we had the digital
- 47:05omnibus. So one of the things that I've
- 47:07been very careful is making sure that anything that could change,
- 47:11I get as much clarity as I can. It actually helped that I was
- 47:14able to go to the European Commission and have lunch with
- 47:17the people in that area to actually get the inside scoop of
- 47:21what's happening and what's likely to change and what's not
- 47:23likely to. Change I actually.
- 47:24Want to have some privileged information there?
- 47:26I actually wanted to ask you about that situation when you
- 47:30actually had the speech at the Commission, like a month ago or
- 47:34so. Beginning of end of January.
- 47:37Yeah, it's a little bit more than a month.
- 47:40The the feeling like, as you said in the in the very
- 47:43beginning of this conversation, like where you came from, ending
- 47:48up standing in front of the EU Commission.
- 47:51I mean, it must have felt really special.
- 47:55Yeah, I mean special in one way. There's so many words I could
- 48:00use, and then at the same time I would run out of words to
- 48:02describe it. It was surreal.
- 48:03It was amazing. I felt a huge sense of
- 48:07responsibility because what I realized when I was preparing
- 48:10for this was this isn't about me.
- 48:12This is not about me. This is about representing
- 48:15people like me. This is about making sure that
- 48:18we put forward why privacy rights matter.
- 48:21This is about representing people who really don't have a
- 48:24say and helping the European Commission, one of the most
- 48:27powerful institutions when it comes to privacy influence
- 48:29around the world, and helping their staff and helping their
- 48:33employees across the institutions of European to
- 48:36understand how to do privacy better, how to do privacy better
- 48:40for the 450 million citizens that they look after.
- 48:42It is about showing that you can come from a minority and not be
- 48:46a lawyer but still have a huge impact and be hand selected and
- 48:50be invited to come and train and teach the European Commissions
- 48:55lawyers, some of the best lawyers in the world, how to
- 48:59show up even better, how to have more of an impact, how to cut
- 49:03through the noise and make sure they create the reactions that
- 49:06they want across the institutions.
- 49:09And so I felt very privileged, but it was a heavy sense of
- 49:11responsibility to make sure I get it right as well.
- 49:14And the reception I received and the feedback I've got since has
- 49:17been absolutely amazing. Yeah, because you are a little
- 49:20bit concerned about the collection today of personal
- 49:23data as I understand it. I want to say I'm concerned
- 49:26about the collection. What I'm concerned about is I, I
- 49:30still believe that people should have freedom of what happens
- 49:32with the personal information and they should have visibility
- 49:35over that. So I'm all for empowering people
- 49:38with choices and making sure that people have a say and they
- 49:41understand. Now whether they want to say or
- 49:42not, that's up to them. But I want to make sure that
- 49:44people are protected and empowered by their privacy
- 49:47rights and that that's what the whole vision is about, is about
- 49:50making sure that every single individual is empowered and
- 49:53protected by the privacy rights. And that's what I'm working for.
- 49:56So how do we do that? And I thought, you know, I'm
- 49:59gonna go and do this thing on my own through the consultancy.
- 50:01And I realized it's just a drop in the ocean, right?
- 50:04Even though I work with some big companies, some big government
- 50:06agencies, it's still a drop in the ocean.
- 50:08And I realized what I need to do is I need to build a army of
- 50:13world class privacy professionals.
- 50:15And the moment we have a private professional working for every
- 50:18organization, every company who has the same mindset, the same
- 50:21level of training, the same dedication to the same passion
- 50:24about protecting and empowering people everywhere, then my work
- 50:27is done right because it's not relying on me.
- 50:29We have a community of people supporting each other, making
- 50:31sure that we're all doing the right thing.
- 50:33Now, that might happen in my lifetime.
- 50:34It might not. But you know, I can work to the
- 50:37end of my life knowing that I'm making a difference and I'm
- 50:39working towards the right thing. And that gives me joy every
- 50:42single day because through that, what I'm helping people to do is
- 50:44change their lives. Like nobody's going to come and
- 50:46say, yeah, I'm, I'm so into this mission.
- 50:48I'm going to give everything up. But if I show, hey, if you want
- 50:51to be part of this mission, I'm going to show you how to get the
- 50:54reward, get get the respect and get the recognition that you
- 50:57need to be the best version of yourself.
- 51:01Then everyone's like, yeah, definitely.
- 51:02I wanna be, I wanna be a world class privacy professor.
- 51:05I wanna make a difference. I wanna be a podcast.
- 51:07I wanna do these speaking gigs and all of these things that
- 51:11help make the world a better place.
- 51:12Why wouldn't I wanna do that? And so that's the kind of people
- 51:15that we attract, people who want to be much better and become the
- 51:18best version of themselves. It's actually both empowering
- 51:21individuals and by that, changing society.
- 51:25That's exactly it, right? So we're closing to the end and
- 51:31I'm really grateful for you taking the time and sharing all
- 51:34of your insights and both the success and a little bit about
- 51:41when you have struggle, I think that is such an important thing
- 51:45that everything is not always super positive.
- 51:49You do struggle sometimes in life.
- 51:52Look, we're, we're all going to struggle and it doesn't matter
- 51:54where you are now. Like I remember there was a
- 51:55point in my life where I was struggling with more month than
- 52:00money at the end of the month and I was worried about £30.
- 52:02Now I have problems out of 30,000 lbs, right?
- 52:05So there's always going to be struggles at every stage of your
- 52:08life. But what kind of struggles do
- 52:09you want? Do you want the small struggles
- 52:11or do you want the biggest struggles?
- 52:12And the biggest struggles are much more fun.
- 52:14It's like a computer game. Every time you unlock a stage,
- 52:17you go to a new level. And at every level there's a new
- 52:20devil that you have to overcome. And that's life.
- 52:22But you choose the struggles that you want because you're
- 52:25always going to have your heart, but you choose which heart you
- 52:27want. Now, it can be a very small
- 52:28heart or it can be a very big heart where if you overcome
- 52:31that, then you could literally change people's lives.
- 52:34You, you could hold completely transform things.
- 52:37And so I say we should always be striving to solve bigger
- 52:39challenges. Great download, thank you so
- 52:42much. I will just stop the recording.