Latest / Orthodontic Products Podcast
Stop Saying 'Emergency': How to Manage Summer Schedule Disruptions
GUEST: Andrea Cook, Andrea Cook Consulting
EPISODE DESCRIPTION: Summer often brings an influx of urgent calls to the orthodontic practice, typically driven by bond failures and lost retainers or aligners from patients on vacation. But according to practice management consultant Andrea Cook, the first step to managing this seasonal spike is changing how your practice views these disruptions.
In this episode, host Alison Werner sits down with Cook to discuss why most of these situations are not true emergencies—they are simply problems that require solutions. By treating every loose bracket or…
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