Podcast Episode 79 - Why Clients Leave (It's Not What You Think)
Churn usually starts long before a cancellation. The businesses that retain clients best are the ones that build the right post-sale experience from day one.
🚀 Episode Summary
You worked hard to close that client.
You ran the ads.
You had the calls.
They said yes.
And then—three months later—they quietly left.
Most entrepreneurs assume churn means the offer wasn’t good enough.
But in many cases, the problem starts somewhere else:
The experience after the sale.
In this episode of The Digital Shift™, Natasha Roberson breaks down what actually causes clients to drift, disengage, and eventually…
The skinny
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