Latest / Specialty Matcha Podcast / Interview with Soy Té, Carolina
Transcript
- 0:00Hello and welcome to the Specialty Match Podcast.
- 0:02My name is Ryan. This is Michael Ho Sunjun, who
- 0:04also goes by Sam. Hello.
- 0:05Hello. And we're the cofounders of
- 0:08Sanko Matcha Products. Yeah, we launched a podcast to
- 0:10discuss our learning journey, Matcha, share startup stories
- 0:13and interview experts. And today we have Carolina from
- 0:16Soite joining us. Welcome, Carolina.
- 0:19Welcome. Thank you so much for having me.
- 0:22Awesome. Likewise.
- 0:23So can you share a little bit about your personal and your
- 0:26professional background before we jump into this episode?
- 0:29So I found that so it. Back in 2000 and. 12 In Mexico
- 0:34it is very, very popular, or it was very popular.
- 0:38It's becoming less popular. These fruit teas, maybe you're
- 0:41familiar with them, The fruit tea sands.
- 0:45Yeah, OK. Yeah.
- 0:46And I worked for the Mexican government before.
- 0:49So I've been around Mexico traveling because I was
- 0:53convinced that I was going to be part of the change to make
- 0:56Mexico's infrastructure better. So I will just travel
- 1:00everywhere. And what's fortunate enough to
- 1:03meet a lot of fruit producers that most of the fruit would go
- 1:07to waste. So one of the interesting
- 1:11things, it's also, I met this guy who was very, very good at
- 1:15dehydrating the fruit. Interesting.
- 1:19Yeah, yeah, it was very, very cool.
- 1:21So that guy helped me dry a lot of fruit.
- 1:25And we started making the fruit tea sands back in 2012.
- 1:29And that's how so it started, actually, not with tea, but with
- 1:32fruit tea sands. And I was very proud to be one
- 1:35of the only brands that didn't have hibiscus as a base because
- 1:40most brands in Mexico only have hibiscus.
- 1:42And I love hibiscus. There's even a hashtag in Mexico
- 1:45that is like team Jamaica. I'm totally team Jamaica or team
- 1:48hibiscus. But if I'm going to drink
- 1:50hibiscus water or like the refreshing thing that you drink
- 1:54after you go to have tacos or something, I want my hibiscus.
- 1:58Not like other flavors. And these would be like fruity
- 2:02but hibiscus because this German company has become very popular
- 2:06selling their blends in Mexican like Germany doesn't even have
- 2:10fruit. How come Germany is the most
- 2:13popular country to make fruit teas or fruit tea sands if they
- 2:17don't even have fruit? And the way is that they put a
- 2:20lot of flavoring and hibiscus. So it's apple with some sort of
- 2:26flavoring and hibiscus. And that's what became very,
- 2:29very popular in Mexico. And we started sourcing from
- 2:32different producers like jackfruit and star fruit and
- 2:36other very tropical fruits to make our blends.
- 2:40And that's how so it started through Fruit Tea Sands.
- 2:45That's awesome and all using all local products.
- 2:48Yes. A very uncommon story for a tea
- 2:51business, I think. Yeah.
- 2:53All our fruit is local and all our Tissan names are from a
- 2:58county or a municipality that has that fruit.
- 3:02For example, one of our most most common or popular Tissans
- 3:06is Hokotepek, which means in the local language the place where
- 3:12the sour fruit grows. And obviously that's our Berry
- 3:15mix. Cool.
- 3:18So it's even single origin like that's.
- 3:20Kind of kind of for some fruits, because some are blends that
- 3:26have the main fruit and other ingredients other fruits, but
- 3:30yeah. That's cool.
- 3:33How did the company evolve into matcha and getting into the
- 3:36specialty matcha realm? Yeah, that was back in 2012.
- 3:40And then we started importing tea from beer companies in the
- 3:45US like i.e., TITIITI&Q, Trade and just other bigger companies.
- 3:52So we were basically intermediaries.
- 3:54And these we started doing because our customers started
- 3:57asking like, hey, can I actually buy other teas from you?
- 4:02And I'm like, what do you mean like other teas, right.
- 4:05And they're like, well, like English breakfast and I'm like,
- 4:09I have no idea what you're talking about because I had zero
- 4:12knowledge about tea. So I started sourcing these
- 4:15other teas and then I was like, I have no idea what what I'm
- 4:19doing. So I'm going to learn about tea.
- 4:21So I took these classes with the Specialty Tea Institute and I
- 4:25became a whatever master tea, which doesn't mean anything.
- 4:28And I don't believe that I'm a master tea certified, but I, I
- 4:31became level 4, which at the time was the highest level
- 4:35possible that they have. And I'm like, yeah, I still feel
- 4:39that I don't know anything. I took the, the certification
- 4:44and I continued sourcing teas from them.
- 4:48And then in 2018, two, 1017, sorry, 2017, I had the
- 4:53opportunity to go to China to visit the tea plantations.
- 4:57And that changed all my perspective completely.
- 5:01So it actually took me 5 years before I could go to origin and
- 5:06decide that I didn't know anything and had to obviously
- 5:10learn Chinese, although I never became fluent, but I learned all
- 5:14the terminology because I couldn't pronounce any of the
- 5:18Chinese tea names and now I I'm more familiar with that.
- 5:22So that really helped. And we started focusing more on
- 5:25the Chinese way of making tea, like Kong Fu style, and I became
- 5:30very passionate about rock teas and Phoenix wolves.
- 5:36Very nice. Where in China did you visit?
- 5:39Obviously Yunnan places where? Well, near Long Jing and
- 5:44obviously Long Jing and Hangzhou.
- 5:46Yeah, like basically all the tea area in Anhui.
- 5:50Big Tea tour. I guess this is a lot of
- 5:53different origins. I got so much this.
- 5:55So I visited. China like 7 times in three
- 5:58years before they closed their border.
- 6:01Wow, that's. Cool.
- 6:02Yeah, I I only wanted to be in China.
- 6:04I was like so focused and obsessed with learning
- 6:07everything I could about Chinese tea.
- 6:10OK, Yeah, we have. We share a very similar path.
- 6:13Our tea obsession started with kung fucha and then kind of
- 6:17evolved into Japanese tea, into matcha.
- 6:20So then, so there's a tea san phase, a Kung fucha phase, and
- 6:23then how did that evolve into matcha?
- 6:26And then in 2020, because in 2019, we actually organized a
- 6:31trip with our customers to go to China.
- 6:33So I took some customers and we went around visiting some tea
- 6:38farmers and tea plantations. It was very cool.
- 6:41And we were going to do another one in 2020 with this girl from
- 6:46a company called Tiwala, her Mandarin.
- 6:50Is very. Good.
- 6:51Yeah, her Mandarin is very good. So I would bring the customers
- 6:55and she would bring the translation, which was very
- 6:59helpful. I'm useful.
- 7:01So we were very excited, excited about about the 2020 tea tour.
- 7:06It was all set up and then COVID happened, so everything got
- 7:12cancelled. And I'm like, I still need to
- 7:15keep learning about tea. So I basically stalked Shunam
- 7:21until finally I was able to get an appointment with her because
- 7:25I knew that she was the tea golems or the Chinese tea
- 7:28goddess in in the US at least. And this is the founder of T
- 7:31Drunk, right? Yes, the founder of T Drunk and
- 7:34Shunan was like, oh, sure, I will help you.
- 7:37And she started questioning me like if I had to pass a final
- 7:41Test and like, I don't know anything about what you're
- 7:46talking about. So yeah, I will learn from you.
- 7:50So yeah, we started these really cool relationship and she agreed
- 7:54that she was going to come to La Caya to teach her Master class
- 7:57after COVID happened. And during that time I was
- 8:01learning more about Chinese tea. She introduced me to work and.
- 8:06OK. From Oheka.
- 8:07From Oheka, Yeah. OK.
- 8:09And that's how. I became also interested in
- 8:11matcha and Japanese. Teas.
- 8:14OK, wow, interesting story. It's very cool.
- 8:18How have you seen like the matcha scene in Mexico evolve
- 8:22over the past couple years? Now it's a mess.
- 8:26I think it's a mess everywhere, not just in Mexico.
- 8:29Yeah, it's a mess everywhere. Yeah, because it it became a
- 8:35thing especially for the fitness snobbish people, that they only
- 8:41drink matcha because it's going to change their lives somehow.
- 8:46I mean, I think matcha is a really good drink that if you're
- 8:49very consistent and only drink it by itself without adding
- 8:54anything, it can give you health benefits.
- 8:57But they haven't been completely proven right.
- 9:00So I think the main reason why you should drink matcha is not
- 9:03because it's going to prevent you from having cancer.
- 9:06Like that has. Not been proven.
- 9:08So right now there are like four different kind of people that I
- 9:14have identified that wanna drink matcha.
- 9:17The fitness people that only drink matcha because it's the
- 9:21thing to drink now. Like they were drinking
- 9:23ashwagandha 2 years ago and now it's like matcha.
- 9:27And whenever something new comes along they are gonna switch.
- 9:31Maybe then there's a people who are interested in drinking
- 9:35matcha because it looks good on social media and they want to be
- 9:40part of that trend of making their matcha and commenting
- 9:46about how cool it is to drink matcha.
- 9:49Then three, the ones that don't really care about how it tastes.
- 9:53As long as it's sweet, they will like it.
- 9:57OK. And I think the third group is
- 10:00the most abundant group of all because they just buy whatever
- 10:06green powder available, the cheapest, the better.
- 10:10And the fourth group, which is the connoisseur or the more
- 10:14curious matcha drinkers, which I think will help the other three,
- 10:19because the fourth group is the one that will continue drinking
- 10:24matcha and will continue learning more about matcha in
- 10:28the real, in the real Japanese way.
- 10:31So in my perspective, those are like the four groups that are
- 10:35consuming matcha in Mexico. Did these groups exist like five
- 10:40years ago or do you think it's like a more recent like
- 10:44evolution? I think it's a more recent
- 10:47evolution for sure. Before I would say that there
- 10:50were only two groups, like the one that drinks matcha in any
- 10:54presentation as long as it's sweetened and doesn't taste like
- 10:57matcha, and then the fitness group.
- 11:01OK, interesting. How much conversion have you
- 11:04experienced from the other groups into, you know, the
- 11:07corner store group that you described at the end?
- 11:10A lot, but it was actually very, very surprising because I wanted
- 11:14to achieve the same thing with Tasty and I tried, we even did
- 11:19these program, like a subscription program where we
- 11:23would give a class with Shunan also.
- 11:26And it was very interesting. But people were not buying the
- 11:31tea during COVID. We got a larger group.
- 11:34There were like 65 people that joined the the subscription and
- 11:39it was pretty good during COVID. But then people returned to
- 11:43their normal lives and they forgot completely about Chinese
- 11:46tea and they're not buying any Chinese tea because during
- 11:50COVID, the Chinese tea sales went up for us at least.
- 11:55And in September 2021 that things went basically back to
- 11:58normal. Hasty Sense went down so bad.
- 12:03And it's not happening that with matcha because the connoisseur
- 12:07group is wanting to do more more and more and more things with
- 12:11matcha and every matcha tasting that we open gets sold out in 2
- 12:17days or less. Wow.
- 12:19Interesting. That's really interesting
- 12:21actually. I guess Kung Fu Cha is very
- 12:23different because it's not something you can just order to
- 12:25go easily and it's like a bigger commitment time wise because you
- 12:30need like 1/2 hour 45 minutes to have a session where matcha is a
- 12:36little more adaptive to like coffee culture kind.
- 12:39Of and you know what the main thing we love milk in Mexico or
- 12:45fake milk, doesn't matter almond milk or cow milk, but we love
- 12:49milk. We are culture that whatever you
- 12:51give us with milk will thrive. So matcha has the advantage.
- 12:57That you can mix it with milk. Yeah.
- 13:01So you can either make it for a cappuccino or anything latte,
- 13:06and the possibility that matcha or the option that matcha gives
- 13:11you of mixing it with milk is just something that Gonfu tea
- 13:15cannot give you. That's a that's a great point.
- 13:19Never thought about that, but that makes sense.
- 13:22What's the consumption percentage between pure matcha
- 13:26drinkers and matcha with milk right now based on what you have
- 13:30seen? I think it's about the same as a
- 13:32specialty coffee store. I was talking to a friend
- 13:36because before I work for the Mexican government, I was
- 13:39trained as a barista when I was 14 years old.
- 13:42So I've met this guy since I was 14.
- 13:44Now I'm 37. So I've met him basically most
- 13:47of my life. So I was talking to him and he
- 13:50was like, I cannot make people drink matcha because he's buying
- 13:54matcha also from Uji, the Suji Suji blend from Oyka.
- 13:59He was telling me that it's it's the same for espresso drinkers
- 14:03because they are one of the best coffee shops in Guadalajara, and
- 14:08they sell only two espresso a day.
- 14:10Only two. Wow.
- 14:12Yeah. And for a specialty coffee,
- 14:15that's like, really, if you are selling only two espresso a day,
- 14:20nobody else has a chance, right, of making like an espresso sale.
- 14:25And for matcha is basically the same thing.
- 14:28Everyone wants lattice. And also because we are addicted
- 14:31to lemonade, one of the most common ways to drink matcha in
- 14:35Mexico is matcha lemonade. Interesting.
- 14:38Yeah, Matcha lemonade and matcha latte.
- 14:41But pure matcha, I would say that it's less than 1%.
- 14:46He's he's he's serving Oicas blend mostly in a latte then
- 14:51and. That's what's only lattes.
- 14:54Only lattes and lemonade. Lattes and lemonade.
- 14:56Interesting. And the lemonade is sweetened
- 14:58too. Everything is sweetened.
- 15:00The lattes are not sweetened. However, all the fitness group
- 15:06that says that it's very fit always ask for their matcha
- 15:10lattes with monk fruit, which I think is one of the most
- 15:13horrific things that you can do to matcha have monk fruit
- 15:17because it's not pure monk fruit.
- 15:18If you were going to add pure monk fruit, I would be fine with
- 15:21it. But every monk fruit that you
- 15:23can buy that you can find in the market has your each with toll,
- 15:27which in my opinion is one of the worst inventions that we've
- 15:31made as humanity. So you add your very expensive
- 15:35matcha with monk fruit and then agave 0 because obviously we are
- 15:40in the land of tequila, so we make every product that can be
- 15:46derived from agave. So we obviously make agave 0 and
- 15:50it's one of the most popular sweeteners in Guadalajara.
- 15:53So they add monk fruit with eritreal agave 0 and the very
- 15:59expensive matcha and milk. Is this like half of the sales
- 16:03of like specialty coffee places or is it what would you say the
- 16:07balance is as it compared to coffee?
- 16:10Yeah, this guy Pedro was reading me his sales and it was about
- 16:1660% now, much to drink even more.
- 16:19More than coffee. Wow.
- 16:21Wow. That's crazy.
- 16:22Wow. Interesting.
- 16:23No. Wonder we have a shortage,
- 16:25right? Yeah.
- 16:26And I was just sitting there because sometimes I just want to
- 16:30experience my customers. Sales by.
- 16:35Like see what they're doing with the matcha.
- 16:38And. I would just be see that they're
- 16:40at the counter and people will just come in one after another
- 16:43and after another. Like much, a lot.
- 16:45They much, a lot, They much, a lot.
- 16:46They obviously with their variation, like much a lot.
- 16:49They with almond milk, with agave syrup with Mumford.
- 16:52They're like sure with their coffee, with their coffee, just
- 16:58coffee and milk. It just give me a nice latte and
- 17:01then they don't add I got a syrup or it's just yeah, lucky.
- 17:06So I don't know why Macha is being treated that way.
- 17:11Interesting. Very weird phenomenon, but I
- 17:13guess it's encouraging. I don't know people like it, but
- 17:16their tastes might evolve too, especially as more optionality
- 17:19enters the markets. Maybe new origins, that type of
- 17:23thing. Yeah.
- 17:24So you you were in Japan recently, I believe, part of the
- 17:27tour with Mark. So what was your experience like
- 17:30in Japan meeting tea farmers and kind of interacting with that
- 17:34whole group? It was very good.
- 17:36I really liked going with Mark because I basically begged Mark
- 17:40to organize a trip I started. You're the impetus.
- 17:45I started bouldering came last April, So in April 2024, as soon
- 17:54as I could travel because I was pregnant at the time.
- 17:57And as soon as my doctor cleared me, like after the whatever 7th
- 18:01week or whatever, I went to Oika.
- 18:03I like Mark. We need to organize this tea
- 18:06trip to Japan, to Oregon because I want to know all of your
- 18:09farmers and you're like, yes, let's do that.
- 18:14So he got very excited and I was very impressed that all the
- 18:19farmers really respect Mark and they allowed us to harvest some
- 18:25of their most precious cultivars.
- 18:27For example, we went with Yamasaki San that in my opinion,
- 18:30he has one of the best Uji hikaris that I've tried.
- 18:33And he allowed us to harvest the Asahi cultivar for two hours,
- 18:40which is unprecedented because usually farmers just treat you
- 18:44as a tourist and they let you play with whatever leftovers
- 18:47they have. But the farmers in Japan,
- 18:50because they respect Mark, they even treat us like that.
- 18:53They really treat us like part of their community and allowed
- 18:58us to harvest the leaves, their most precious leaves.
- 19:02So that was very, very different from what I've experienced both
- 19:06in Taiwan and in China because I've always been treated as a
- 19:10tourist, like, oh, yeah, you want to play with the tea
- 19:13leaves, go play with the tea leaves.
- 19:15And, you know, just that very internal experience.
- 19:18But yeah, I was, it was very interesting to see that process
- 19:20because also they allowed us to go into their factories and all
- 19:25the confidential information that usually nobody wants to
- 19:28share with a group of foreigners.
- 19:30They were just very kind to allow us into their facilities
- 19:34and really show us around. So it was very, very fulfilling
- 19:38for me. What were some of the biggest,
- 19:41like, takeaways from like direct learnings?
- 19:44I'll say like because we can all learn about things in theory,
- 19:47but then when you go see it, smell it, touch it, hear it,
- 19:49talk to people, it becomes real in a different way.
- 19:54Kind of seen how the because it was mid season which was very
- 19:59interesting to see how old the machines were operating because
- 20:04I've never seen how the streaming process worked.
- 20:10I've seen it in videos, but it's very different to see it in real
- 20:14life, so I was very impressed by seeing how the processing of
- 20:21matcha really worked. They allowed us to be there when
- 20:25they were making their harvest, so I think that was one of the
- 20:29main takeaways, just being able to experience the full harvest
- 20:33process and making attention. Are you planning to source tea
- 20:37yourself in the future or have you tried?
- 20:39We are, we are sourcing because I mean, Oykas tea is amazing.
- 20:44But Mexico is not the US and cannot afford to pay the prices
- 20:51that Mark has. And some customers will continue
- 20:54buying and I think we will continue growing on that sector.
- 20:58But the market as a whole wants good matcha, but they cannot
- 21:04afford those prices. So we are now my husband and me,
- 21:08who's my partner. And he had been a silent partner
- 21:11for the longest time, but he has now decided to become involved
- 21:15in the business. He's very good at languages.
- 21:17He's American, but he's Spanish is perfect.
- 21:20Like you cannot hear an accent on his Spanish.
- 21:23So he's speaking all Japanese very quickly, which I'm very
- 21:26jealous of. Wow.
- 21:28That's cool. Yeah.
- 21:30And we have the same teacher and he has been helping us to find
- 21:35new suppliers and he helped us find find sorry, Furuichi son in
- 21:40Kagoshima. We went to visit him also when
- 21:43we were traveling to Japan. So we went to his factory and we
- 21:47went to the tea plantations. We saw him blending the
- 21:50different pinch a cultivars. So it was very exciting as well.
- 21:54That's a more affordable, it's not affordable like affordable,
- 21:59affordable, affordable, but more affordable than Oyka.
- 22:02So for some of our customers that want to have quality in
- 22:05their matcha, I think it's a good option.
- 22:08How was your experience in Kagoshima versus?
- 22:11Others great. I wanted to rent a car because I
- 22:16usually rent a car wherever I go.
- 22:19I thought that it was going to be the same as driving in
- 22:23Taiwan, which I really liked, but my driver's license, because
- 22:27you're going to really drive in Japan with your US driver's
- 22:30license or your Mexican driver's license.
- 22:32So I applied for another driver's license and allow me to
- 22:36drive in Japan, and it didn't arrive on time, so I couldn't
- 22:39drive. Yeah.
- 22:40So we had to just hire a driver. And I didn't realize how big of
- 22:45a prefecture Kagoshima was. So we spent a lot of time in the
- 22:50car just driving around and seeing the different tea
- 22:54plantations. We went to the top of mouth on
- 22:56Odaka, which it's possibly one of the most beautiful sceneries
- 23:01I've experienced in that area. But yeah, Kagoshima's natural
- 23:06beauty is amazing. And also the onsense that we had
- 23:09the opportunity to go to some onsense was great.
- 23:12And the food, yeah, yeah. So Kagoshima was a great
- 23:15perfection, at least for me too. What was sourcing tea like in
- 23:19Kagoshima? Yeah, especially compared to
- 23:21like Ujiyame and like the more traditional places you visited.
- 23:26It was remote because from one place to another it'll be like
- 23:30an hour and a half drive. So it was just very.
- 23:35Very remote to be travelling from one place to another
- 23:39because for which he's like, Oh yeah, let's go to the factory
- 23:42and like, yeah, let's go to the factory.
- 23:45So we were at his main shop and we started driving and like,
- 23:48where is the factory? Is it still in Kagoshima?
- 23:51And yeah, we drove like for an hour and a half and yeah, I was
- 23:56like, wow, I don't know, just all the automatic harvesters
- 24:03like those red giant. Yeah, it.
- 24:07Was like tractor things. Yeah, just with one person and
- 24:10that giant tractor just going through the tea plantations was
- 24:13also very cool because it was also mid season, so it was
- 24:18perfect to travel during that time in May where all the
- 24:21harvesting was happening. And they were also explaining to
- 24:26us, at least in Furuichi Sans factory, that before 2023 main
- 24:32product that they were making was sencha and now they are
- 24:35switching. Yeah, they were.
- 24:38They were switching to tencha because the demand is just so
- 24:41high. And the problem now is not that
- 24:44much that they cannot produce enough tensha because they have
- 24:48the capacity just to switch from tensha to tensha, but it's that
- 24:52they don't have enough meals, so it's very slow to receive.
- 24:57We've heard that's a big problem too in a lot of other areas.
- 25:00It's a Milling is a pretty big bottleneck for a lot of people.
- 25:04Which is good news for us. Yeah.
- 25:07So it's one of the things we're working on is like a countertop
- 25:10matcha mill. Yeah, yeah.
- 25:11Hopefully it will come soon. It's coming.
- 25:14It's coming, it's coming. Yeah, because most buffets where
- 25:17we sell much, I would definitely switch to Henshaw and because
- 25:22yeah, many places in Mexico, not many places with like 12 places
- 25:26so far, but the meal that Mark sells, the one that Yoshita.
- 25:31The hand milk, yeah. And grinder.
- 25:33But you cannot. Really do anything with that on
- 25:36your business it was. Impossible.
- 25:38Unless your arm is strong enough so you can keep turning and
- 25:42turning and turning in a very steady way, there is no way that
- 25:46you will be able to make a matcha from that.
- 25:49Yeah, I know. Yeah.
- 25:50It's yeah, it's too, it's too slow and it's just, it's, it's a
- 25:54good demo, but beyond, beyond the demo, it's not that
- 25:59practical. But we've that we spent the last
- 26:00two years basically studying the physics of the commercial Ishi
- 26:04Yusu. And we're like, OK, how do we
- 26:06shrink this? So we're using like decently
- 26:10sized mill stones, like 11 centimeter diameter, but we held
- 26:14them up to heat sinks because like marks, like commercial mill
- 26:18stones, there's so much granite that kind of acts as a natural
- 26:21heat sink so it doesn't build up heat and, you know, burn the
- 26:24matcha. So we're kind of doing that, but
- 26:27using technology to remove the heat and a bunch of other.
- 26:30Things. So when are they coming?
- 26:33We're launching a beta program in September and then we'll
- 26:36deliver the first batch early next year.
- 26:39So the the podcast is because like there's a lot of waiting
- 26:42and product development. So we're like, oh, we should
- 26:44like share some macho knowledge and we can learn from people
- 26:46like you. It's.
- 26:48Going to be the particle size. Oh, we already analyzed it.
- 26:51So the mean particle size is. Actually, we referenced it
- 26:54against two issues with benchmarks.
- 26:56We're actually below the particle size, so 1 is one
- 27:01sample we sent is like 4.9 microns on average.
- 27:04Wow 4.9. Yeah.
- 27:05And another one was about 5, yeah.
- 27:08Wow. And then we also measured the
- 27:10shape of the particles and we reached a very similar level of
- 27:16how jagged the shapes are. Suddenly like broken then
- 27:20around. Exactly.
- 27:21Yeah, exactly. So.
- 27:22And we're about parody with Ishiusu.
- 27:25So it's we're, we're super. Happy.
- 27:29We are well, I guess the only shortcoming compared to like
- 27:33very high quality traditional ishi used to matcha is that we
- 27:37have a little bit of higher portion of more coarser
- 27:41particles. So the last SIP experiences can
- 27:44still feel a little bit graininess.
- 27:46Like what you would feel in the ball mill?
- 27:48Yeah, exactly. And actually we think that the
- 27:51ball milled matcha, we're a little bit better than a ball
- 27:54milled matcha and we're about as good as an average quality Ishi
- 27:58Usu, especially these days where it feels like they're running
- 28:02them very fast. Like sometimes you can.
- 28:06Yeah, yeah, we're definitely not at the quality of like, you
- 28:08know, Maruku Koja Mayan's highest end product.
- 28:11It's like silky to the last drop, but we haven't reached
- 28:14that yet. But we're, we're, we're pretty
- 28:16competitive, we think. Great.
- 28:18Yeah. Ah, and if you want Mata gossip
- 28:222 weeks ago, you want Mata gossip or not about what's
- 28:27happening in the scene in Mexico because.
- 28:31Right now it's like the gold. Rush, everyone is selling
- 28:33matcha, everyone, right? So two weeks ago this guy comes
- 28:38and he's like, I'm selling the best matcha from Uji at $45.00 a
- 28:43kilogram. I'm like, no, this cannot be uji
- 28:46Mata. And also like the label says,
- 28:49uji Mata and everything, right? So he gives us the uji Mata.
- 28:53And as soon as we do the sampling, see, can you guess
- 28:58what this orange spot is? Can you see it?
- 29:01Yeah, like a hint of orange color in the center.
- 29:05See. It too weird.
- 29:07OK. So what do you think it is?
- 29:10Is this like powdered with a bunch of chlorophyll or
- 29:13something? Or is it like oxidized oxidized?
- 29:17Too. That's your last guess.
- 29:19Yeah, it's the best. What is that?
- 29:21Coloring. Food coloring.
- 29:24Food coloring food. Coloring, yeah.
- 29:26So the way that food coloring works or green coloring works is
- 29:30that it's orange and when it touches water it becomes green.
- 29:34It's adulterated. They literally are putting food
- 29:37coloring. It's not even like adding
- 29:39chlorophyll, it's adding food coloring.
- 29:41Yeah, because with chlorophyll you don't have to declare it,
- 29:45because tea has chlorophyll. This is worth buying.
- 29:48This is my thought process, right?
- 29:50If this was a work like a Chinese matcha, Chinese really
- 29:54know how to do very good imitations.
- 29:57So it's not a Chinese matcha because it will be very well
- 30:00done that you will not be able to see the added product.
- 30:05It's not Japanese because Japanese would declare that it
- 30:09has green color added. So this is something that a
- 30:15salesperson in Mexico decided to.
- 30:17Add. This is my guess.
- 30:19This is my They saw that it was not selling because it was not
- 30:26as green as other matches, so they just added the coloring
- 30:31without really understanding how to add food coloring and it was
- 30:35just too much coloring because that amount of coloring is above
- 30:39what the Mexican norm. Allows you to add.
- 30:44Wow. Because I took it to my quality
- 30:47control lab, and as soon as I show them to them, they're like,
- 30:50that has too much food coloring or like food coloring, like,
- 30:53yeah. And as soon as we added that to
- 30:56water, it was just like intensely green.
- 31:00Wow, that's very disturbing. Yeah.
- 31:03So in like bad news of what's happening with matcha, like
- 31:06everyone is selling uji matcha for very low prices.
- 31:09And obviously the only way you can do that and convince the
- 31:12consumers that it's real uji matcha, it's like if you add
- 31:16food coloring. Wow.
- 31:17That's crazy. The new low we we heard some
- 31:20people like milling goat like cheap go koro or sencha and
- 31:24labeling it as matcha chlorophyll.
- 31:27But this is a new level. And in top of that, they still
- 31:30call it ceremonial matcha. Wow yeah that is crazy at $45.00
- 31:36a kilo. Like what base material are they
- 31:39buying? I have no idea also because
- 31:43obviously my video, because I made it into a video because I
- 31:46was very upset because it's one of the most recognized companies
- 31:50in Mexico. So I was very upset that they're
- 31:52doing this and that they are fooling consumers.
- 31:54So I made a video not saying their name because that would be
- 32:00crass. And if I would want to report
- 32:02them, I would go directly to the authorities.
- 32:04I'm still considering doing that because it's a fraud, right?
- 32:07Like it's food. Fraud.
- 32:09So the video went viral and they called me and.
- 32:12They're like, why are you? Doing this video and like why
- 32:15are you giving me samples with food coloring?
- 32:17If you are not giving me samples with food coloring, there will
- 32:20be no reason for me to denounce you this way.
- 32:23I'm not even saying that it's you.
- 32:25Like nobody will even know that it's you, only that consumers
- 32:28should be aware that there's someone out there giving a bunch
- 32:32a bunch of samples fooling people.
- 32:35That's interesting because I, I used to do a lot of product
- 32:37development in, in Mexico with Mexican companies mostly in like
- 32:43the, both the savory and the sweet space.
- 32:45And one thing I remember is that the regulations in Mexico around
- 32:50food and food labeling are super strict.
- 32:53And actually they're a lot more strict than in the US.
- 32:55Like, like, it feels like they would get fined or like, really
- 32:59get in a lot of trouble by the Mexican government for doing
- 33:02this level of like food adulteration.
- 33:05Yeah, you would hope. And that's why I'm considering
- 33:07whether I should report them or not, because it's not declared
- 33:10and because nobody really knows enough about matcha to
- 33:14understand whether it's real or not.
- 33:18And because real matcha is so green, like, it's also done with
- 33:23enough knowledge of the market to be able to do that kind of
- 33:27fraud. So I think they did it in a very
- 33:31clever way. Yeah, but it's really a veering
- 33:36consumer perception in the wrong way.
- 33:39Yeah. It's not that even safe.
- 33:42Like orange? It's new next level.
- 33:46Next level. I wouldn't.
- 33:47I didn't think I would hear about something like that bad.
- 33:51You never stop surprising yourself.
- 33:54How? About on the high end in Mexico
- 33:56in general, like with other specialty vendors, like do you
- 34:00see a lot of people focusing on like if we swing, like if that's
- 34:04the worst, what's like the landscape of the best look like
- 34:07and how has that evolved? There are now many companies
- 34:10that are offering more Mata origins.
- 34:13OK which is interesting. Kettle is also around now.
- 34:17Oh, I saw that they were working with some chefs and stuff.
- 34:20I don't know if they've expanded more.
- 34:22OK. Yeah.
- 34:23So there's this distributor called Fena Partamento and they
- 34:27ventured with them and now they are distributing their matcha
- 34:31through them, which I think it's good that.
- 34:33There's. More options available.
- 34:35Other than that most of the matchas that are available are
- 34:39like grade 3 which is fine. They still call it ceremonial
- 34:43matcha because we also have it, like we started purchasing
- 34:47matcha from Maruyama, which is like one of those very large
- 34:50companies in Japan that classifieds A matcha, like grade
- 34:54one, grade two, grade three, grade four, grade 5.
- 34:56And the grade 3 is good enough for lattice because the intent
- 35:02of that matcha since the beginning was to mix it with
- 35:05milk. Yeah, if you drink it by itself,
- 35:08it's going to taste horrible. I like very very.
- 35:10Astringent, but with milk it's good enough and for some
- 35:14consumers that want to offer matcha in their coffee shops and
- 35:19cannot afford to pay a premium, I think it's a good price,
- 35:24especially because matcha prices went up so much.
- 35:28Yeah, that makes sense because this this shortage in the prices
- 35:32are crazy from everything that we've been hearing.
- 35:34It really makes you wonder how these like like especially the
- 35:38small businesses that have built their brands on a really high
- 35:41end product that's just matcha Like if they don't sell loose
- 35:44leaf tea, if they don't sell anything else and it's just this
- 35:46high end stuff, like a lot of these people's prices just
- 35:49doubled. And it's like it's terrible sort
- 35:52of because it's those much of founders that helped create this
- 35:57global demand, which has led to this shortage.
- 36:01So it's like they were participating in their own
- 36:04downfall. Like hopefully they stay in
- 36:06business, but for sure it's a really difficult time to just
- 36:10focus on that aspect of T. You know, people are suffering
- 36:14from their own success. Yeah.
- 36:17Which is kind of sad. Yes.
- 36:20What's your take in all of this and and have you experienced
- 36:25this shortage in any ways price wise or supply wise?
- 36:29Oh yeah, we've experienced this shortage since April this year.
- 36:35Yeah, we ran out of yame. We are waiting on the yame 2025
- 36:40yame because there is no more availability for 2024 and
- 36:44customers really like yame. So we are waiting on that.
- 36:48We have some Kagoshima and Uji, the Shizuoka.
- 36:53It's so popular because it seems to be the tea that the whole
- 36:56world wants. It wants like a good enough
- 36:59matcha, but not that expensive. So I feel that that matcha is
- 37:03the one that is in the worst place, the one that is the most
- 37:09demanded. Most in demand, huh?
- 37:10Yeah, yeah, because it's ceremonial, although we would
- 37:14never call it ceremonial. And we tell, we tell people like
- 37:18it's only for lattice, but it's the one that most people can
- 37:22afford. So we are competing with the
- 37:25whole world to get like a Grade 3 matcha.
- 37:29Yeah. Yeah.
- 37:30So my take is that for that grade of matcha is still going
- 37:35to be a very fierce competition and I don't think it's going to
- 37:38get any better. We also have very cheap matcha,
- 37:43which is from China, because that's the one that we sell the
- 37:48most for customers that want to pay like $30 a kilogram.
- 37:53Yeah, yeah. And we disclose fully that
- 37:58Matcha is Chinese customers that want to pay $30 a kilogram don't
- 38:02really care about origin and they are good as long as their
- 38:06Matcha is there. Yeah.
- 38:09So I think. Of magave syrup, you know.
- 38:12Yes, that tastes great. And monk fruit.
- 38:14I think that sector is also going to continue growing and we
- 38:18are prepared for that. But I'm very excited about the
- 38:20Connoisseur group as well, because that allows us to keep
- 38:25developing our specialty matcha program and just keep giving
- 38:29people more knowledge about matcha without any restrictions
- 38:32on the information. Because I think for the longest
- 38:34time matcha information has been so well transmitted in our wrong
- 38:39way. Because the whole, not the whole
- 38:44world obviously, but the the people who consume matcha feel
- 38:48that there's either a ceremonial grade or culinary grade.
- 38:52Yep, and culinary grade's been stigmatized.
- 38:55Yeah, cleaner grade has been stigmatized and ceremonial grade
- 38:58is not understood at all. And it's not even a.
- 39:01Thing that's a perfect description.
- 39:03Culinary grade is stigmatized, Ceremonial grade is not
- 39:06understood. That's like that.
- 39:08There's not so. Much confusion because from we
- 39:12have a small has more space because we specialize in
- 39:16wholesale and in tastings and online sales, but we still have
- 39:20a small space where people can come and order their matcha and
- 39:2495% of the customers who come when they order matcha like.
- 39:29Oh, is it ceremonial grade? Yeah.
- 39:33Yeah, well, I mean, they're do what they do what they're told
- 39:36to. Like, I mean, that's how it's
- 39:38been marketed to everyone. And then now it's just what
- 39:40everyone asks for and expects. And it's putting this genie back
- 39:44in the bottle is going to be really hard.
- 39:46Yeah, really, really hard. It's really unfortunate,
- 39:50although you know, I'm very great.
- 39:51I think my heart take in general about the shortage is that the
- 39:54world should be very grateful that this Chinese matcha exists,
- 39:57that you can sell like $30 a kilo.
- 40:01Because I if you do the math, I did the math recently and I saw
- 40:04that David from Tizumi wrote an article doing math about how
- 40:07much good matcha there is in the world in terms of the number of
- 40:13people that can drink a matcha every day and for a high end
- 40:16matcha. There's depends on how you
- 40:18calculate it. There's about Japan produces
- 40:22enough high end matcha for about 1 to 2 million people in the
- 40:25world to drink good matcha every day like.
- 40:28That's really per year. Yeah, per year.
- 40:31And that's about how much they can make it.
- 40:33It can service about 2,000,001 to 2 million people, depending
- 40:37on how you do the math. And like that's not enough.
- 40:41No, it's definitely not enough. And like a lot of those matcha
- 40:45consumers don't want, need, or care about anything that this
- 40:49high end matcha has to offer. Like it without, like the
- 40:53Chinese matcha serving the bottom of the market, then this
- 40:58industry can't grow and the there's not going to be enough
- 41:01of a product for the people who actually want the good product.
- 41:04Yeah, that's. Really.
- 41:05Important. And as long as you declare it, I
- 41:08think there's no problem that you are not fooling consumers
- 41:12that you're not purchasing the real thing.
- 41:15But since most people don't care, then it's fine.
- 41:20Because yeah. It's a Uji Macha from Guizhou.
- 41:24Yeah, the only. Thing that that bothers me is
- 41:26that they label it as product from Japan and then it's not.
- 41:31That's the only thing that. It's mislabeled.
- 41:33Yeah, the laundry is is a thing. Lot of abuse it's.
- 41:39Within, between China and Japan, within China, it's, it's a very,
- 41:47it's a old industry really. You've seen people doing that
- 41:50for a long time, different tea categories.
- 41:53And when people, like, sympathize with Japanese tea
- 41:56farmers, sometimes you read in the comments section like, it's
- 41:59time we need to start growing tea in the US to take pressure
- 42:02off the system in Japan. And like, it feels like these
- 42:05are the same people that are stigmatizing Chinese matcha.
- 42:08And I'm thinking in the back of my head, what if there was a
- 42:10country that has produced tea for longer than Japan that
- 42:13happens to be really good at making green tea?
- 42:16They could also be making matcha to help take pressure off of
- 42:20this system. Like it's the stigma of Chinese
- 42:23matcha, especially as it gets better and better.
- 42:26It's a bit bizarre to me. And I'm waiting for some samples
- 42:29from Taiwan that it's Taiwanese matcha.
- 42:33I'm going to be trying them these harvests in two weeks.
- 42:36I think they're going to come. And I'm very excited about that
- 42:39because Taiwanese are also very, very good at making tea.
- 42:43So. The regulations are also very
- 42:45strict, so I'm very excited to try other origins.
- 42:49And I really feel that if the the process of making tencha is
- 42:53respected without cutting corners, as Shunan keeps telling
- 42:57me, you can have other origins that are not only Japanese that
- 43:02can be very good. Because let's say that Guishan
- 43:05decides to start making matcha. I think that Guishan, like the
- 43:09terroir of Guishan, could be much better than Uji because
- 43:13Guishan is one of those theroirs that it's such such a delight.
- 43:18Yeah, it's it's very unique, but also, you know that the
- 43:21cultivar, one thing that I'm most concerned about is the
- 43:25cultivar because you know, like you need a lot of catechin in
- 43:28the cultivar for we and Cha. To you don't.
- 43:32Think oxidize, you know, and. Think that they could play like
- 43:36in some of but some of the parts of Guishan they could shave like
- 43:40Uji Hikari or Sami Dori. Or.
- 43:44Japanese Cultivars. Yeah, with Japanese cultivar
- 43:46probably will be very interesting.
- 43:48Yeah, because. Rogue was not a thing 80 years
- 43:51ago. It became so popular like during
- 43:54the last 80 years that it became a cultivar and now it's one of
- 43:58the best cultivars for China. 'S tea.
- 44:00So I think, I mean, it depends, right, if China is going to do
- 44:04that, but some of the best there are in the world are definitely
- 44:08in China. So if they start growing
- 44:10Japanese varietals, I think it's going to become even more
- 44:14interesting than matcha industry.
- 44:17Although there's so much money for We Rock T, in general, it's
- 44:21probably more profitable. Just stick with the Yan Tang.
- 44:25The domestic market likes it. Who knows, because I don't think
- 44:30there's the same interest in GUI teas as there is for matcha.
- 44:34So who knows what's going to happen because interest in
- 44:38China. Yeah, the domestic sales of you
- 44:42know UE tea or even teas in general like who are is
- 44:45declining and there's not enough, you know overseas demand
- 44:52might be interesting to see like if people starting to find
- 44:56opportunities and commercial incentives to produce a higher
- 45:00quality tech China in China. Do the Taiwanese tea that you're
- 45:05sourcing, do they have Japanese cultivars?
- 45:08And where in Taiwan is it? Is it grown?
- 45:11Apparently it's near Pinglin. England, OK, that's for North,
- 45:14right? Because Pingling specializes
- 45:17more in Baojong. Yeah.
- 45:19Or. Greener, greener teas.
- 45:20And Taiwan was a Japanese colony after all.
- 45:23Yep. Yeah, years or something.
- 45:25No, they're all close to 100 years, Yeah.
- 45:28It was 100 years. Almost it's Oh, that's very
- 45:32interesting. Do.
- 45:33You know what cultivars they have?
- 45:35Is it mostly what cultivars? I don't know.
- 45:37I I can reach out to you and tell you as long as I try it and
- 45:41see what cultivars they're sending me.
- 45:43OK? Yeah.
- 45:44Interesting, Cool. Well, that that's, that's
- 45:48interesting. Actually haven't heard about I,
- 45:49I, I knew that Taiwan produced some really low end matcha or
- 45:55like maybe like cosmetics or something.
- 45:57No. Boba because Taiwan is obsessed
- 46:00with boba. Yeah, Boba.
- 46:02Very cool though, we love Taiwanese.
- 46:04Tea. Yeah, Taiwanese tea is great.
- 46:06We went on a trip there as students in 20.
- 46:10Wow. What year was it 2015 in 2015?
- 46:12Yeah, 2015 Where did you go to school?
- 46:14A Penn State. Wow.
- 46:17Yeah. And we had a tea program there
- 46:19and part of it we did exchanges. So we would bring in people from
- 46:22abroad, and typically we brought people in from Taiwan to present
- 46:27and then they would always invite us and we could get money
- 46:29from the university to sponsor our ticket.
- 46:32So we would do a bit in exchange, we would bring them
- 46:35and then we'd send about four or five people.
- 46:39That's so cool that you're you are so.
- 46:41Involved with tea? Oh, yeah, yeah.
- 46:44We have to like, raise the money.
- 46:46They they have this big pool of money that you can like pitch
- 46:50and say, hey, it's culturally enriching.
- 46:53These students are going to come back and teach other students
- 46:55about tea. So we had to, like, set up a
- 46:56whole pitch, but they were really nice.
- 46:59They took us. We went to Taipei, we went down
- 47:02to Dong Ding in Nan Tao County, visited some Dong Ding producers
- 47:06and the Libu Tea Association tasted a bunch of stuff.
- 47:09And there's a, it was a perfect, like, first origin trip for tea
- 47:13at the beginning of our year. Yeah, yeah.
- 47:16So the university was quite supportive at the time.
- 47:19They even issued us academic credit for that's.
- 47:22Pretty nice. So it was.
- 47:26That was pretty awesome. 10 years ago now.
- 47:30Yeah. So last question, what's the
- 47:32future plan for Soita as we you know, keep growing the business
- 47:37and also the consumers are keep growing in Mexico?
- 47:41Well, one of my plans is to be even more transparent with all
- 47:46the information about Matcha and try to reduce the confusion in
- 47:51consumers. That's one of the reasons why I
- 47:53make a lot of videos, so people can have both, like the
- 47:58information that they can get without being fully confirmed
- 48:03and then information that they can trust.
- 48:05So even if they don't become our customers, they can purchase the
- 48:10product that best suits them. Just knowing what's out there.
- 48:14So just being very transparent and giving all their producers
- 48:18their place. So we can have that respect for
- 48:22all the producers and all the matcha tradition that has been
- 48:25around for more than 800 years. So just keeping that tradition
- 48:30alive, obviously adjusting it to the Mexican culture and instead
- 48:35of doing like a cultural appropriation, doing more of a
- 48:39cultural appreciation because the line is very thin.
- 48:43And yeah, I would keep fighting not to cross it and just do the
- 48:49cultural appreciation part. Yeah, intentions matters the
- 48:53most. I.
- 48:53Feel. Yeah, yeah, intention matters.
- 48:55Yeah, that's great. I think that's where that line
- 48:57is typically. Yeah, it's all about intention.
- 49:02Yeah, all about intention. But it's awesome to hear and
- 49:05really interesting like T journey of of your company and
- 49:08your story from Tucson to Kongfucha to Matcha.
- 49:12It's this was really interesting.
- 49:14You don't hear that very often when we interview other Matcha
- 49:17founders. It was very fresh.
- 49:20Also, because I was very young and it's very different to start
- 49:24that company when you are in your mid 30s because now looking
- 49:29back as my early 20s, because I was 22, I would be like I would
- 49:35never do that. I had no idea how.
- 49:38Like anything. But when you're like 20, like at
- 49:41least for me, I didn't really think much.
- 49:44I was just like ready to start the business after working in
- 49:48the government. So it's just a different life
- 49:50perspective, because the more you know, also for me, the more
- 49:54afraid you are of messing up. Yeah, I'm misleading the
- 49:57consumer. So now that I know more, I feel
- 50:01more responsible not to mislead consumers.
- 50:05Yeah, for sure. Although it's good that I think
- 50:08the same with us. If we knew how hard what we
- 50:11attempted to do with this matcha mill was, we might have not have
- 50:14started. The naivete is very productive
- 50:18sometimes. No, but it's good that you're
- 50:20going to have a matcha meal that actually works because there are
- 50:24many in the market, right, that are like.
- 50:27Yeah, they're yeah, not as performant.
- 50:30Yeah, yeah. So we're, yeah, we're excited.
- 50:34Yes. Can't wait, I think.
- 50:35You sure? Well, thank you so much for
- 50:37coming on and thank you to our audience as well.
- 50:40If you enjoyed this episode, please consider sharing with a
- 50:43friend and we'll see you in the next one.
- 50:44Thanks. Thank you.
- 50:46Thanks. Bye, nice to meet you.