The One Communication Skill That Actually Changes Client Behavior
Most advisors don’t struggle with knowledge. They struggle with getting that knowledge to actually land.
This episode explores one of the most important (and most overlooked) skills in advice: why facts alone rarely change client behavior, and how storytelling bridges the gap between understanding and action. It’s a lesson James learned early in his career through Toastmasters, and one that continues to shape how the most effective advisors communicate today.
James breaks down the difference between information, wisdom, and true transformation — and why advisors who rely only on facts often…
The skinny
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