Latest / Elon Musk Podcast / Is SpaceX Building a Phone Carrier?
Transcript
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- 1:19SpaceX filed A trademark for the name Starlink Mobile, and that
- 1:24move points toward a serious push into phone service.
- 1:28Is SpaceX preparing to run a mobile carrier that blends
- 1:31satellite links with everyday cellular plans?
- 1:35Now, after the break, I'll unpack what a trademark filing
- 1:38actually signals about this, how a Starlink mobile brand could
- 1:41work in practice, and what product clues usually follow if
- 1:46a company plans to sell true phone service.
- 1:49And I'll breakdown possible customer experiences, business
- 1:52models, and the roadblocks that shape a launch timeline.
- 1:56So this is what, you know what to look out for in the future
- 2:01when it comes to Sterling Mobile.
- 2:02I think this will be really cool if they actually pull this off,
- 2:06if they try to compete with the big carriers, it's going to be
- 2:09amazing. They have a partnership with
- 2:11T-Mobile right now, but we're going to get into this right
- 2:14after this short break. Now we have 1 concrete data
- 2:19point right now, a trademark filing for the name Sterling
- 2:22Mobile. Now a trademark reserves
- 2:25branding for specific goods and services and companies file
- 2:28before they announce their actual products.
- 2:30Now this gives us a narrow fact plus a wide field of
- 2:33implications to test out. Now let's start with what a
- 2:37trademark is and what it is not. A filing protects a name or a
- 2:41logo for certain uses, such as telecommunications services or
- 2:45software. It does not confirm a product
- 2:48launch date or a final feature list.
- 2:50Companies often secure names early to prevent rivals from
- 2:53squatting on a brand they plan to use in the future.
- 2:57Now, the word in the name actually matters.
- 3:00Starlink Mobile reads as a consumer facing label that you
- 3:04would expect to see on a SIM or an esim, a rate plan or a phone
- 3:08app that signals intent to serve people who carry phones not only
- 3:13homes, boats, trucks or airplanes.
- 3:15Currently, it also pairs cleanly with the existing Starlink brand
- 3:19that people already connect with.
- 3:21Connectivity now mark like this usually sits on top of a few
- 3:25possible offerings. One possibility is a mobile
- 3:28virtual network operator that sells phone plans under the name
- 3:31brand while it rides on existing terrestrial towers in cities.
- 3:36Another possibility is a hybrid plan that uses ground towers
- 3:40first, then falls back to satellite links and dead zones.
- 3:44And #3 is a stand alone satellite first plan for basic
- 3:49messaging and safety coverage and eventually phone service
- 3:54with a consumer friendly label people recognize.
- 3:58Now think about the customer journey that a name like this
- 4:01tries to simplify. You own an app, you scan AQR
- 4:05code and your phone loads an E SIM labeled Starlink Mobile.
- 4:08You pick a tier that covers your home region, a travel add on
- 4:12maybe, and a satellite fall back option for hiking, driving or
- 4:15sailing. Now the brand promises simple
- 4:18coverage in the plan. Names mirror that promise.
- 4:22That means you could have Starlink Mobile within seconds,
- 4:27no crazy sign up processes like the current carriers because
- 4:32they want every single penny out of your pockets, they want to
- 4:36bleed you dry, and they want to make as much money as they can
- 4:38from that subscription. A baseline tier could focus on
- 4:41text and basic data in remote areas, which keeps costs aligned
- 4:46with the limited capacity of space links.
- 4:49For now. Until of course, SpaceX and
- 4:52Starlink ramp up their operations with Starship now a
- 4:57mid tier could bundle traditional city coverage with
- 5:00satellite fall back, which reduces anxiety about dead zones
- 5:04on long road trips. And then you could have the
- 5:07premier tier. And it could add global roaming
- 5:09and priority support for frequent travellers, media
- 5:12teams, field workers and just you and me.
- 5:15We could have regular phone service, but it could be phone
- 5:19service from space. And you could be always
- 5:22connected, no matter where you are, no matter what you do, you
- 5:26could have a connection. And this is a great thing
- 5:28because I know I've been traveling a lot in the last few
- 5:32years, and the fact that I have driven hours without a signal in
- 5:37the mountains is incredible. And when you're out hiking
- 5:42someplace and there's absolutely no service, there is no way to
- 5:46contact people if something happens.
- 5:48So I understand where they're coming from.
- 5:51If they want to make a premier brand, they need to consider
- 5:56phone service, tech service, all the stuff that we have now, all
- 5:59the data may need that as well and start like we cannot accept
- 6:03anything less. If it's just text when they roll
- 6:06out, I get it. They have to test it.
- 6:08They're doing that right now with T-Mobile.
- 6:11But you know there there's going to be a whole slew of things
- 6:15that they need to accomplish before this actually happens.
- 6:18Now they're going to do the E SIM first approach it because it
- 6:21removes cards like plastic cards.
- 6:24You know the little SIM cards in an app reduces support overhead
- 6:28for that. The app can also expose status
- 6:30indicators that tell you when your phone sits on a ground
- 6:33tower, like when there's something to to connect to.
- 6:38Either they might have a partner network if they cannot connect
- 6:42to the satellite or if you're on a satellite link.
- 6:45So clear labels will keep people from guessing, which cuts down
- 6:48on angry support tickets. And we all know that SpaceX and
- 6:52Star Lake do not like to answer support calls.
- 6:56Now this is a credible mobile brand.
- 6:58Possibly it also needs emergency features.
- 7:02People expect 911 calls to route location dated to reach
- 7:06responders, a text to push through during storms.
- 7:11You need to be able to contact everybody all the time.
- 7:14A product that carries the word mobile should set expectations
- 7:17about emergency behaviors in plain language.
- 7:20And that clarity builds trust early and keeps churn from new
- 7:24customers low. We don't want these people
- 7:26coming in for a month or two and being like, eh, don't like it
- 7:29and then leaving. Startling Mobile needs to build
- 7:34on what current mobile providers provide.
- 7:39Now. The international angle adds
- 7:40layers to this too. A consumer plan that claims
- 7:43mobile in the name will face country by country rules.
- 7:47Number assignment in roaming agreements Slows down expansion
- 7:51a little bit compared to a single nation data service.
- 7:53Maybe they start in the US because that's where they're
- 7:55based. Careful rollout sequence that
- 7:58starts in one market and adds regions in waves wouldn't match
- 8:02how these launches typically unfold.
- 8:04Start in the US and in just a certain spot.
- 8:07That's what they did with regular Starling satellite
- 8:08service. Start with a few places, Maybe
- 8:12start in California, maybe start in New York, maybe start in
- 8:15Florida. Places.
- 8:16They have clear skies all the time.
- 8:18Arizona, New York isn't a good example of that by the way.
- 8:22I but start places that have a clear sky would be a great way
- 8:27to start this out, test this system, test the limits, and
- 8:31then move on from there. So there might be some technical
- 8:35constraints too, for anyone dreaming of phone calls from the
- 8:38wilderness. Satellite coverage can extend
- 8:40reach, but capacity remains finite.
- 8:43So it just depends on how many satellites they have in orbit.
- 8:46And you share your signal with everybody else as well.
- 8:50That favors text first features before phone calls.
- 8:54So maybe they start a roll out really early with just text and
- 8:58data. But if there's heavy storms,
- 9:01it's hard for satellites no matter who you are.
- 9:04Even if you are * lake, it's difficult to get a get reception
- 9:09through those storms. So we all know how difficult it
- 9:13is to reach somebody when you're far away, but add a storm into
- 9:18that in the possibility of reaching somebody, whether it's
- 9:23data or a phone call is very difficult.
- 9:27Now there's going to be trade-offs upfront, but they're
- 9:31not going to over promise right away.
- 9:34Elon will of course, we all know Elon will over promise.
- 9:36He'll say that it's going to be the best thing ever and it's
- 9:39going to connect to humanity more than we've ever been
- 9:41connected and etcetera, etcetera.
- 9:43But those things are going to be mitigated over time and they're
- 9:50going to start small, of course, like tiny, tiny, tiny.
- 9:54On the network side, a startling mobile label would apply, a full
- 9:57service for subscribers, a phone number, authentication,
- 10:02voicemail, spam controls and call features that like
- 10:05everybody knows already well built product.
- 10:08How's the complexity of how this signal reaches you?
- 10:12You don't even think about your cell phone, do you?
- 10:14You don't think about your phone or how you get connected, how
- 10:19your phone transmits to a relay station and then it transmits to
- 10:23somebody. You don't think it just works,
- 10:24right? And that's what Starlink is
- 10:25going to be doing and it's going to focus on familiar experiences
- 10:29that anyone can use right away. So there's going to be an app to
- 10:32sign up. Super simple sign up.
- 10:36Probably a I would assume a five step process, maybe name, phone
- 10:43number, e-mail address to start with.
- 10:47Maybe your current, like your current physical address as well
- 10:50if you have one, depending on regulations and then what tier
- 10:55you want. I mean, I could see them
- 10:56breaking this down. It depends on what the
- 10:58regulations are wherever you are.
- 10:59But I can see them breaking this down into like the smallest
- 11:02bits, right? Because phone companies, when
- 11:04they get all your information, they don't just get it for
- 11:06themselves. They sell all your data.
- 11:08They sell your data to other brokers so they can make money
- 11:12off you even if you're not using their service.
- 11:15So they have their hands in so many different cookie jars here
- 11:19and they're making money even if you aren't signed up.
- 11:23So they'll sell it to other mobile carriers, they'll sell it
- 11:26to other outreach programs, whatever.
- 11:29They sell your data. So I can see start like making
- 11:31it super simple to sign up, scan AQR code, start your thing,
- 11:37maybe 3 steps. What do you want your phone
- 11:39number to be? Here's the ones available.
- 11:41Here you go. And that's it.
- 11:43You don't need anything else unless there's regulations, of
- 11:46course. So this is going to be of
- 11:48course, very slow, very slow roll out.
- 11:52Maybe they, they might, they might partner with somebody like
- 11:56T-Mobile who they've already partnered with for those
- 11:59overlaps. If you cannot connect to a
- 12:02satellite, maybe T-Mobile will be the backup for that because
- 12:04they already have a partnership with them.
- 12:07So that's going to be a something to really think about
- 12:12because Starlink cannot work everywhere.
- 12:14It doesn't really work well in cities like a major city like
- 12:18New York City or LA. The buildings get in the way and
- 12:23you can't have a signal. So they must partner with
- 12:25somebody else who's local in order for you to get that
- 12:28signal. So there might be, I mean, there
- 12:33might be a way for them to figure this out, but maybe
- 12:36there's a relay, maybe they have relay stations throughout the
- 12:38city on rooftops or I am not 100% sure what they're going to
- 12:42be doing. But remember how long it took
- 12:44mobile carriers to get us where we are now in the speeds that we
- 12:47have now was because they spent decades building out this
- 12:51infrastructure and it's like they didn't do it overnight.
- 12:55And of course, Starlink is, they're building it over time,
- 12:58but it there's not going to be a Starlink service right away that
- 13:04will be able to penetrate buildings.
- 13:06There's no way that, I mean, they just can't do it.
- 13:08That's not how physics works. So what should you watch next if
- 13:14you care about this? We're going to look for
- 13:17regulatory filings that describe mobile services in plain terms
- 13:21that we can all read. Look for partner mentions and
- 13:25marketing copy. Starling might send something
- 13:27out in an e-mail with some hints or tips, and there are going to
- 13:31be a leaks, I'm sure, and I look for help with that.
- 13:36With the leaks now, a press event that shows an E SIM
- 13:40activation end to end would mark a huge step, of course, but
- 13:45that's not going to happen anytime soon.
- 13:47This is just a trademark. We don't have to think about it
- 13:50too deep right now. It's going to be years before
- 13:52this thing comes out because they don't even have Starship up
- 13:56launching Starlinks yet. Once they get Starship launching
- 13:59Starlink, I think that's when we should really think about this
- 14:02because right now, even though they got the trademark, they
- 14:07might not have the the systems in place to get this started.
- 14:12But who knows, they may have Starlink mobile as a a Co brand
- 14:15to their T-Mobile partnership. So it does not guarantee you a
- 14:21launch date at all, but it does reveal some intent from SpaceX.
- 14:26When a company with an existing connectivity brand moves to
- 14:29reserve a consumer phone label, it sets expectations.
- 14:34Now, simplest read is often the right one.
- 14:37Reserve name points toward a product the company wants to
- 14:39sell under that name. So Starlink Mobile might exist
- 14:45in the near future. Support, if you could take a
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