Latest / Brian Thomas / Tech Friday w/ Dave Hatter - Sponsored by Intrust IT - 7/31/2026

Transcript

Tech Friday w/ Dave Hatter - Sponsored by Intrust IT - 7/31/2026 · Brian Thomas

• 0:00
  Speaker 1: Six pot thirty one on a Friday. It's that time
• 0:02
  Speaker 1: of week. I hope you look forward to it. I
• 0:04
  Speaker 1: hope you heed his advice join the Church of Dave Hatter.
• 0:06
  Speaker 1: He's from interest I. His company interest It sponsors the
• 0:09
  Speaker 1: segment to keep us all informed and try to keep
• 0:11
  Speaker 1: us out of trouble. Interest it dot com. Don't take
• 0:14
  Speaker 1: my word for it, they are the best in the
• 0:16
  Speaker 1: business when it comes to computer business computer needs, says
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  Speaker 1: The Business Courier. Welcome back, Dave Hatter. Thank you for
• 0:22
  Speaker 1: being here, as I always thank you every single week,
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  Speaker 1: my friend.
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  Speaker 2: Yeah, I'm always happy to be here, Brian. I appreciate
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  Speaker 2: the opportunity to try to educate folks about the increasingly
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  Speaker 2: insane things that are going on in the world of tech.
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  Speaker 1: Okay, like someone hacking Coca Cola and stealing one terabyte
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  Speaker 1: of data. Okay, that sounds like it's a problem for
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  Speaker 1: Coca Cola. Is there any implication for my listening audience
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  Speaker 1: about the Coca Cola hack, Dave.
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  Speaker 2: Well, as you might guess, Brian, of course there is. Love.
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  Speaker 2: Of course illustrates this illustrates why now it's less likely
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  Speaker 2: for you as a consumer to have this happen to you,
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  Speaker 2: but as a business or I would remind folks as
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  Speaker 2: an employee at a business. So before we get back
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  Speaker 2: to this, I think we talked about this a while ago.
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  Speaker 2: You know, I do a lot of public speaking on
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  Speaker 2: this right for our customers, for local organizations, you know,
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  Speaker 2: Chambers of commerce, that sort of thing, to try to
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  Speaker 2: raise awareness about what the lookout for and what we
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  Speaker 2: see out there. We've got about two hundred active clients.
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  Speaker 2: And you know, there's a lot of hyperbole out there
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  Speaker 2: in the news. You know, while anything you've read about
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  Speaker 2: could potentially happen, some things are a lot more common
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  Speaker 2: than others, like account takeover attacks. But ransomware, which is
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  Speaker 2: what happened here, is a real thing. And going back,
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  Speaker 2: it's it was late last year a story broke out
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  Speaker 2: at the UK that a company that had been in
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  Speaker 2: business for one hundred and fifty eight years. They were
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  Speaker 2: logistics company, one hundred and fifty eight years. Hackers broke
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  Speaker 2: in hit them with ransomware. Company out of business, seven
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  Speaker 2: hundred jobs lost. Yeah, So to this story, in my mind,
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  Speaker 2: speaks to two things. Resiliency as an organization, you need
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  Speaker 2: to not only defend against this stuff, which is increasingly
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  Speaker 2: difficult to do for a variety of reasons. But you
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  Speaker 2: also need to be thinking about resiliency. You know, what
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  Speaker 2: can you do when something does go wrong? How do
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  Speaker 2: you avoid extended downtime? Apparently fair Life, which is like
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  Speaker 2: a dairy product that Coke makes, which I didn't even
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  Speaker 2: realize they were involved in until the story broke, they
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  Speaker 2: were down for a week. I mean, can your business?
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  Speaker 2: Can your organization with stand a week of downtime? What
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  Speaker 2: are your employees doing during that week? What is that
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  Speaker 2: going to cost you? How does that impact your customer base?
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  Speaker 2: I mean, what sort of you know, stain does it
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  Speaker 2: leave on your reputation? So but my point is, you know,
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  Speaker 2: whether it's equipment failure, and thanks to the supply chain,
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  Speaker 2: it's getting harder and harder to get replacements, whether it's ransomware,
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  Speaker 2: cyber some other sort of cyber attacks, solar flare, whatever
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  Speaker 2: stuff breaks right, So yes, you should definitely be focused
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  Speaker 2: on defending against it, but you should be thinking about resiliency.
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  Speaker 2: So this specific specific story, bad guys break in, hit
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  Speaker 2: them with ransomware. They're down for at least a week. Now,
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  Speaker 2: I'll just hit read from the article here fair Life
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  Speaker 2: resumed the majority of its production and floor facilities in
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  Speaker 2: the United States. It goes on to say, retail availability
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  Speaker 2: of product was largely unimpacted. You to availability of existing inventory.
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  Speaker 2: Product quality and safety have not been impacted, so you know,
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  Speaker 2: just as a reminder for your listeners. Ransomware is essentially
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  Speaker 2: a type of malware where it gets into your devices.
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  Speaker 2: It encrypts the data so they won't work, and ideally
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  Speaker 2: you pay the bad guys a ransom to decrypt the
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  Speaker 2: data and put it back so the device's work again.
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  Speaker 2: This also illustrates the second problem of ransomware that happens
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  Speaker 2: almost every time now. In addition to encrypting your data,
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  Speaker 2: they steal it surreptitiously in the background. So if you
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  Speaker 2: come back and say, hey, I listened to old Tenfoil
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  Speaker 2: Hat Dave Hatter. We've built systems that are resilient and
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  Speaker 2: can recover without paying the ransom. We have backups, We
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  Speaker 2: test the backups, we know they work. We can wipe
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  Speaker 2: these systems, we can store the backups. And they say
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  Speaker 2: that's nice, but you know, we stole your data and
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  Speaker 2: now we're going to release it on the internet. This
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  Speaker 2: has been done many times well documented. We'll just release
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  Speaker 2: it on the internet unless you pay us, because it
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  Speaker 2: might have sensitive financial data, might have customer data, might
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  Speaker 2: have trade secrets. It might create a compliance problem for
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  Speaker 2: you with some sort of regulation like HIPPA, depending on
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  Speaker 2: what you do. So the bottom line here, Brian, is
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  Speaker 2: this is just another example. Again, these are popping up
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  Speaker 2: all the time. If you're in business, or you're an
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  Speaker 2: employee at a business that would like to keep your
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  Speaker 2: job because the business stays in operation, you've got to
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  Speaker 2: take these things seriously. There are things you can do
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  Speaker 2: to defend against it. Many of them are cheap and easy,
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  Speaker 2: some of them more complicated, But you also have to
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  Speaker 2: be thinking about risk and resilience. What is the risk
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  Speaker 2: to your business of extended downtime? Can you survive it?
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  Speaker 2: Do you have insurance that would cover this? Are you
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  Speaker 2: doing the right things so when you make an insurance claim,
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  Speaker 2: they don't come back and say, hey, you know what,
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  Speaker 2: we're not going to pay because you and do the
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  Speaker 2: things you said you would do. So you know, that's
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  Speaker 2: that's kind of the high level summary of it all.
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  Speaker 2: That's why I think this story is important because this
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  Speaker 2: isn't just me warning about this here's another real world
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  Speaker 2: example where it happened to a well known company. I mean,
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  Speaker 2: fair Life is a subsidiary code. But yeah, this stuff
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  Speaker 2: that's happening every day, folks. You got to take it seriously.
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  Speaker 2: We got to be thinking about resiliency, especially in our
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  Speaker 2: critical infrastructure sector, Brian.
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  Speaker 1: And that's exactly Let me guess what interest it does
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  Speaker 1: for it.
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  Speaker 2: Perhaps perhaps yes, we do exactly that sort of. That's why.
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  Speaker 1: Yeah, this is a free plug because of course you
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  Speaker 1: sponsor the segment, but if you need you're like, where
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  Speaker 1: in the hell do I turn to get this done
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  Speaker 1: for my business? I'm worried about it happened here that
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  Speaker 1: what happened to Coca Cola. Intrust it dot Com, don't
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  Speaker 1: call away. Dave Adder is going to be talking about
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  Speaker 1: scammers using FaceTime to steal passwords. Oh, don't go. We
• 5:50
  Speaker 1: have KCD talk station in trust it dot Com to
• 5:53
  Speaker 1: find Dave Adda and the crew to help you prepare
• 5:55
  Speaker 1: for what is inevitable. Yeah, it used to be death
• 5:58
  Speaker 1: and taxes with a two certainty of life, Dave, how
• 6:01
  Speaker 1: you can add being hacked to the list, and well,
• 6:03
  Speaker 1: if you do, then they will be there to help you.
• 6:05
  Speaker 1: Have advanced planning to deal with that interest it dot com.
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  Speaker 1: How are scammers using FaceTime to steal passwords?
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  Speaker 2: Dave Well, Brian Unfortunately, as you know because we talk
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  Speaker 2: about it every week now for fourteen years or something
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  Speaker 2: like that, the bad guys are very creative. And I
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  Speaker 2: want to reiterate to folks like I try to constantly.
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  Speaker 2: They will go wherever there are people, any sort of
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  Speaker 2: technology that has a large number of people, you're going
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  Speaker 2: to find scammers. And kind of going back to that
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  Speaker 2: last article, you know, one of the problems that I'm
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  Speaker 2: constantly fighting against is I'm too small. I have nothing
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  Speaker 2: to hide, I have nothing worth stealing. I'm too boring.
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  Speaker 2: There's recently, I don't have it in front of me,
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  Speaker 2: but recently some manufacturing magazine wrote an article something to
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  Speaker 2: the effect of overcoming the I'm too boring to be
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  Speaker 2: hacked mentality or something like that, and I know the
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  Speaker 2: average person is thinking, well too, I'm just one person.
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  Speaker 2: I don't really have any money. I don't really have
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  Speaker 2: anything we're stealing. Your money is worth stealing. And if
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  Speaker 2: I'm a criminal in a foreign country where I can't
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  Speaker 2: be touched by US law enforcement, and if I can
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  Speaker 2: steal let's just say three or four hundred dollars a day. Well,
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  Speaker 2: that adds up pretty quick. If I could steal three
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  Speaker 2: or four thousand dollars a day, I'm doing pretty good.
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  Speaker 1: Yep.
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  Speaker 2: Right. If I could go to a platform, whether it's
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  Speaker 2: a video game, social media, some kind of chat app,
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  Speaker 2: e commerce site, you know, FaceTime, in this case, there
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  Speaker 2: are potentially millions, if not tens of millions of people there,
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  Speaker 2: So just do the math. If you can send out
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  Speaker 2: let's just say a thousand emails a day, which is
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  Speaker 2: on the low wind. Thanks to automation, I could send
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  Speaker 2: out millions of emails a day. But just let's say,
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  Speaker 2: you know, ten thousand emails a day. Okay, if one
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  Speaker 2: percent of those people I can steal, let's just again
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  Speaker 2: keep the keep the numbers small and the mass simple.
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  Speaker 2: Five hundred dollars. I've just made a lot of money,
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  Speaker 2: and I'm in a place where I can't be touched. Okay,
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  Speaker 2: So just trying to level set that. It's an asymmetric
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  Speaker 2: foe out there. You know, there's not that many of them,
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  Speaker 2: but they're using technology in places where there are lots
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  Speaker 2: and lots of people.
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  Speaker 1: So you need a small percentage of the population to
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  Speaker 1: fall for your scam. However it's concocted. They are going
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  Speaker 1: to become wealthy people. This is why the businesses wanted
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  Speaker 1: to enter the Chinese market. Right, you got one point
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  Speaker 1: four billion people. All you need is a small slice
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  Speaker 1: of the population to buy whatever it is you're selling.
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  Speaker 1: You're going to make a ton of money.
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  Speaker 2: That's that's exactly right, Brian. It's it's like it's a
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  Speaker 2: volume thing, right. The old Saturday Night Live, there's a
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  Speaker 2: routine where they're standing in line at the New York
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  Speaker 2: Change Bank and I guy at the bank makes the
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  Speaker 2: exact change every time, and finally someone asks like, hey man,
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  Speaker 2: how do you make any money? Volume on volume? That's right,
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  Speaker 2: it's hilarious. Actually, that's the same joke. Though.
• 9:01
  Speaker 1: If you go out and you ask, you know, two
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  Speaker 1: women for a date that you make, you may get
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  Speaker 1: shot down. But if you ask a hundred of them,
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  Speaker 1: some one of one hundred people will probably say yes
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  Speaker 1: to your request. So, same kind of thing.
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  Speaker 2: Yeah, yeah, exactly. So the bad guys or wherever there are,
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  Speaker 2: people get video games, social media, and in this case,
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  Speaker 2: you know, FaceTime, So for folks that don't have Apple phones.
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  Speaker 2: FaceTime is essentially their video calling platform built into Apple phones,
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  Speaker 2: and so this illustrates not only the fact they'll go
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  Speaker 2: where people are, but their general creativity, you know. So
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  Speaker 2: the way this is from CBS News, victims first received
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  Speaker 2: a text message about account activity related to their bank
• 9:43
  Speaker 2: or credit card and has to call a phone number. Okay,
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  Speaker 2: almost every sort of digital scam or cyber fraud, if
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  Speaker 2: you will, involves a some sort of spoofy. It's something
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  Speaker 2: that looks legitimate, could be a website, could be a
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  Speaker 2: text message, could be an email, and then typically involve
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  Speaker 2: social engineering. And there's usually two forms of that. Something
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  Speaker 2: good will happen to you, but you must act immediately,
• 10:10
  Speaker 2: or something terrible has happened, and if you want to
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  Speaker 2: stop it, you must act a meeting. So there's this
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  Speaker 2: urgency and then typically it's something bad has happened, you
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  Speaker 2: need to act now, right. They want to catch you
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  Speaker 2: up guard, They want you to act immediately. They create
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  Speaker 2: a sense of urgency so you don't really think about it,
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  Speaker 2: and they lure you're into their trap. Because most of
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  Speaker 2: this sort of crime is coming from people who are
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  Speaker 2: essentially con artists using the technology, not wizards of technology.
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  Speaker 2: They're just using the technology to run the same sort
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  Speaker 2: of scams they would have on the street one hundred
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  Speaker 2: years ago. Right, but thanks to spoofing the ability to
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  Speaker 2: create things that look legitimate, it's easier and they can
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  Speaker 2: reach more people. So you get a text, you call
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  Speaker 2: this number, and now you're on the FaceTime. And at
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  Speaker 2: this point they are literally con artists. They'll tell you
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  Speaker 2: whatever lies they're going to try try to trick you
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  Speaker 2: into sharing information, like oh well I need you to
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  Speaker 2: transfer your money to a different account or whatever. They'll
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  Speaker 2: tell you any lie. For folks that don't believe this
• 11:09
  Speaker 2: goes look up kit Boga. He's a scammed the scammer guy.
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  Speaker 2: He'll get a text or a call like this, he'll
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  Speaker 2: take it and then see how long he can keep
• 11:16
  Speaker 2: him on the phone. It's all on YouTube. Look him up.
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  Speaker 2: It's not only funny, but it's very instructive in terms
• 11:24
  Speaker 2: of the sort of lies don't tell you.
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  Speaker 1: So indeed, you know, right well, we're out of time
• 11:28
  Speaker 1: for the week. I'll give you a quick plug. It's
• 11:30
  Speaker 1: go to LinkedIn dot com search Dave hat or Dave
• 11:33
  Speaker 1: will have a link to that article and the other
• 11:34
  Speaker 1: materials he relies upon for this segment and throughout the
• 11:37
  Speaker 1: week and other topics he deals with LinkedIn dot Com.
• 11:40
  Speaker 1: Dave had Dave, don't call away. We're gonna talk about
• 11:42
  Speaker 1: car hacking, which is a deep talk station six fifty one.
• 11:46
  Speaker 1: If you buy KRCD talk station full hour of actually
• 11:50
  Speaker 1: literally power would bring him a down from the Hudson
• 11:52
  Speaker 1: and Students studio the next hour. In the meantime, Dave
• 11:54
  Speaker 1: hat or interest it dot com where you find him.
• 11:56
  Speaker 1: I hate the idea that our cars are turned into computers.
• 11:59
  Speaker 1: There's a Wall Street Jour article just today about how
• 12:02
  Speaker 1: drivers are taking extreme measures to avoid new car technology.
• 12:07
  Speaker 1: Talk about shoppers out there wanting the minimalist cars out
• 12:10
  Speaker 1: in the world. They don't want bells, whistle stuff and things,
• 12:13
  Speaker 1: backup cameras, and certainly they don't want computers which can
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  Speaker 1: be hacked.
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  Speaker 2: Dave Hatter, So, Brian, before we get into the specifics
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  Speaker 2: of this particular story, you know, I agree. You may
• 12:25
  Speaker 2: recall we've talked about this. I bring it up every
• 12:27
  Speaker 2: once in a while. Mozilla, the people that make the
• 12:29
  Speaker 2: Firefox web browser, I have a site called Privacy Not Included,
• 12:33
  Speaker 2: and they look at IoT slash smart devices you know,
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  Speaker 2: I'm not a fan. I know the Internet of Things.
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  Speaker 2: In fact, I have a substack where I delve into
• 12:43
  Speaker 2: the problems and basically have an on growing list of
• 12:46
  Speaker 2: the problems with this stuff and why you don't want
• 12:49
  Speaker 2: to have things like rain door bells and such. But
• 12:52
  Speaker 2: the reason I bring up the privacy not included. I
• 12:54
  Speaker 2: encourage your listeners to go look at it, and I'll
• 12:56
  Speaker 2: put it in my notes today, which will be as
• 12:58
  Speaker 2: you mentioned, be on LinkedIn, x, Facebook or whatever linked
• 13:01
  Speaker 2: to my substack where I post all this. They they
• 13:05
  Speaker 2: did an expos on new cars recently. It's a couple
• 13:08
  Speaker 2: of years old now, but I think most people if
• 13:10
  Speaker 2: they realized what your new car is doing. It's essentially
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  Speaker 2: a computer that happens to move. At this point, it's
• 13:17
  Speaker 2: surveilling you in all kinds of crazy ways. You know,
• 13:20
  Speaker 2: you now have the Biden Administration's kill switch built into
• 13:22
  Speaker 2: most new cars, where they can be remotely disabled for
• 13:25
  Speaker 2: whatever reason. And you may recall Brian, at one point
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  Speaker 2: we talked about this. Ford filed a patent that would
• 13:31
  Speaker 2: allow them to recall your car autonomously at some future
• 13:35
  Speaker 2: point if you're not making your payments. Yeah, so you know,
• 13:39
  Speaker 2: cars are pretty pretty important to modern society, not only
• 13:43
  Speaker 2: from a consumer transportation standpoint, but from a logistical standpoint.
• 13:47
  Speaker 2: And I let's just call it vehicles rather than cars.
• 13:50
  Speaker 2: And as we make everything increasingly reliant on software in it,
• 13:55
  Speaker 2: our society becomes increasingly fragile. Now you know, Brian, I
• 13:59
  Speaker 2: spent twenty five years. There's is a software engineer. I'm
• 14:01
  Speaker 2: no luddite. I'm not against technology people. That's never my
• 14:05
  Speaker 2: point of this stuff. My point is we continue to
• 14:08
  Speaker 2: make things based on software, software, and I'm connected to
• 14:12
  Speaker 2: the Internet, and I understand all the arguments for this.
• 14:15
  Speaker 2: I understand the convenience, I get all that. But as
• 14:18
  Speaker 2: we add software to things, and I encourage people to
• 14:20
  Speaker 2: go read the book by mick O Hipponent. If it's smart,
• 14:22
  Speaker 2: it's vulnerable. If it has software in it, it is hackable. Period.
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  Speaker 2: This has been demonstrated over and over. We talk about
• 14:28
  Speaker 2: it every day, you know, we talk about it on
• 14:31
  Speaker 2: this show every week. But the point they're making in
• 14:34
  Speaker 2: this article, and we've talked about this off and on
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  Speaker 2: all the way back to like twenty fifteen, Wire did
• 14:39
  Speaker 2: a story where some hackers worked with a reporter and
• 14:42
  Speaker 2: they were able to remotely control a jeep grain Cherically
• 14:45
  Speaker 2: it actually called a recall from stillanis that your car
• 14:52
  Speaker 2: is a rolling computer over the air software updates. Okay,
• 14:55
  Speaker 2: I have a newer Ish car. It's once an update
• 14:59
  Speaker 2: right now. Now, Normally I would say, yes, you should
• 15:01
  Speaker 2: apply software updates as soon as possible, and generally you
• 15:06
  Speaker 2: need to do that. But the point they're making in
• 15:08
  Speaker 2: this particular article is it's less likely that your car
• 15:11
  Speaker 2: is going to be taken over and remotely controlled. Although
• 15:14
  Speaker 2: as we get further and further down the road to
• 15:16
  Speaker 2: autonomous vehicles, it's not outside the realm of possibility, and
• 15:19
  Speaker 2: many people, many people smarter than me, the better crit
• 15:23
  Speaker 2: instances of me, have warned about that that, you know,
• 15:25
  Speaker 2: Chinese electric vehicles, vehicles that could be potentially taken over,
• 15:31
  Speaker 2: as was demonstrated in that Wired article. Now, those those
• 15:34
  Speaker 2: issues of openly been fixed. But the point they're making
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  Speaker 2: here is while that's not outside the realmal possibility, it's
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  Speaker 2: less likely than just hackers, which I'm always worried about,
• 15:44
  Speaker 2: and critical infrastructure in general get into a back door,
• 15:48
  Speaker 2: a back doors built in the system, They find a
• 15:51
  Speaker 2: vulnerability and one day, for whatever reason, Brian before we
• 15:54
  Speaker 2: run out of time, and we should talk about this
• 15:56
  Speaker 2: next week. You know, did you see the story about
• 15:58
  Speaker 2: the thirty water plants that were in Minnesota this week?
• 16:01
  Speaker 1: I didn't I miss that one.
• 16:03
  Speaker 2: Lord, I'll send it over to Yeah, this is it's
• 16:06
  Speaker 2: it's all out there. They think it was Iran coordinated
• 16:09
  Speaker 2: attack on thirty water plants. One was actually temporarily shut down.
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  Speaker 2: And my point is software is in everything. Bad actors China, Russia, Iran,
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  Speaker 2: North Korea, criminal gangs, whatever, if they can get into
• 16:24
  Speaker 2: these things, and let me reiterate, if it's smart, it's vulnerable.
• 16:28
  Speaker 2: Read the book by mik O Opponen. This is why
• 16:31
  Speaker 2: we I talked in the first thing about hardening your environment,
• 16:33
  Speaker 2: defending against this stuff and making sure it's resilient. But
• 16:36
  Speaker 2: you know, at some point, could a bad actor break
• 16:40
  Speaker 2: into Ford and shut down every Bard F one fifty
• 16:44
  Speaker 2: or every Forward or every Tesla fill in the blank.
• 16:46
  Speaker 2: I'm not picking on Forward. And if you go read
• 16:49
  Speaker 2: that privacy not included article about cars, you will see
• 16:53
  Speaker 2: that as these cars become more sophisticated in terms of
• 16:56
  Speaker 2: the technology, you also have the fun fact that, like
• 16:59
  Speaker 2: you know now, they want to sell you a subscription
• 17:00
  Speaker 2: to use your heat seats. They want to sell you
• 17:03
  Speaker 2: a subscription to use your heat at steering wheel. You know,
• 17:06
  Speaker 2: you get into a right to repair issue. So I'm
• 17:09
  Speaker 2: not against this technology because I'm against technology. I'm against
• 17:12
  Speaker 2: it because it is creating an exponentially increasing amount of
• 17:16
  Speaker 2: risk for our society as we add software into these things,
• 17:19
  Speaker 2: and every device potentially becomes a surveillance device, becomes controllable
• 17:25
  Speaker 2: by someone else. Whether you love Trump or hate Trump,
• 17:28
  Speaker 2: whether you love Biden or hate Biden, do you really
• 17:31
  Speaker 2: want someone you don't like surveilling and controlling you from whoever?
• 17:35
  Speaker 2: Or take our situation.
• 17:39
  Speaker 1: I don't care because I haven't done anything wrong, that is,
• 17:42
  Speaker 1: until they change the definition of wrong. Dave had interest
• 17:47
  Speaker 1: it dot Com. Find Dave there, go to LinkedIn search
• 17:50
  Speaker 1: for Dave out, or you'll find his resource materials. Dave,
• 17:52
  Speaker 1: thank you so much for what you do. Will you
• 17:54
  Speaker 1: and I will talk about that topic and more next
• 17:56
  Speaker 1: Friday with another edition of Tech Friday with Dave at
• 17:58
  Speaker 1: or take Care of My Friend? But one Wonderful Weekend
• 18:01
  Speaker 1: six fifty eight fifty five Karsite Talks Day