Episode 039 Slice of PIE Tipsy Tuesday with Angela Black, The Customer Service Queen
Is your poor customer service costing you? Most people are willing to pay more for a positive buying experience. If you don’t have a reputation for good customer service, it only takes one negative interaction to lose a lifelong client and with them a lifetime of business.
Today’s guest is Angela Black, a client relations consultant helping businesses increase profit by improving customer service. With bad customer service becoming the norm you can differentiate yourself by providing an elevated experience. Simple gestures aren't expensive, but they quickly build rapport with customers and…
The skinny
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