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HubSpot Zoom recording sync: closing the new-hire gap | Shipped Oct 2026
When a new rep's Zoom calls never reach HubSpot, the cause is usually a sync setting nobody turned on. We walk through HubSpot's Zoom help article: what has to be on in Zoom, where the global and per-user sync settings live, and what won't sync at all. First thing to try: open Settings, Integrations, Connected Apps, Zoom, then Global settings, and check who is selected for recording and transcript sync.
Who it's for: HubSpot admins and RevOps managers on any HubSpot plan, free included, whose teams record meetings in Zoom.
Our research first covered this on October 8, 2026. Here's where it…
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