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Agents Are the New Users: What It Takes for AI to Shop for Us | Shopify's Rohit Mishra
What happens when AI doesn’t just recommend what to buy, but makes the purchase? And what has to change in payments, data and fraud prevention before people trust it to?
In this episode of The London Fintech Podcast, Tony Clark is joined by Rohit Mishra, VP of Product at Shopify, where he leads payments, tax, risk and cross-border, to explore how AI agents are changing the way people shop and pay.
Rohit explains why Shopify now treats agents as a new kind of user. He describes how shoppers are moving from asking AI for recommendations to letting it build baskets and complete purchases, and…
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