skinny.

Latest / Common Ground: Bereavement Sector Chats

Understanding Support Roles: FDAs, Drivers & Transfer Staff or A Funeral Home to Funeral Homes: The Support Behind the Profession

In this episode, hosts Darren and Kate explore one of the most essential — and often unseen — parts of the bereavement profession: the support teams and specialized service providers that help funeral homes care for families every day.

Joining the conversation is Allan Cole, President and Owner of MacKinnon & Bowes Ltd., a company often described as a “funeral home to funeral homes.” With nearly five decades of experience in funeral service, Allan shares insights into the many behind-the-scenes roles that keep operations running smoothly, including Funeral Director Assistants (FDAs), transfer…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.