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How Heidi Health Built Its Accuracy Advantage (Re-release ep)
Episode Summary
Heidi Health has quietly become one of the most widely used AI products in Australia, powering nearly two million clinical visits a week and transforming how doctors document care. In this re-release of the year’s most downloaded episode, Georgie sits down with Heidi cofounder and CEO Dr Tom Kelly to unpack how this runaway success was built, why clinicians trust it, and what the rise of medical agents means for the future of healthcare.
Tom shares the technical decisions that shaped Heidi’s accuracy advantage, including the surprising reason they ditched live transcription…
The skinny
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