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Todd Lucas on Building a Training Program From Scratch That Created a Better Employee Experience at Family Farm and Home

Todd Lucas is the Director of Family Culture at Family Farm and Home, a family-owned rural retail chain that has grown from 19 locations to more than 80 stores across Michigan, Indiana, Ohio, Maryland, and Pennsylvania since he joined in 2012. A former radio DJ turned Menards store manager, Todd came to Family Farm and Home as a district manager, moved through senior buying roles, and was tapped in 2022 to build the company's first-ever training department from scratch — bringing his broadcast background, operations knowledge, and product expertise together in a role that didn't exist before…

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