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Why the US Postal Service Is Actually a Productivity Story
Episode 55 of The Productivity Podcast looks at the United States Postal Service — a 250-year-old organization that delivers 48 billion pieces of mail annually on a shoestring budget. Lucas and Luna explore how the USPS moves a letter from Brooklyn to Boise for 55 cents using a network of 30,000 post offices, 210,000 vehicles, and one of the most sophisticated sorting systems in the world. They discuss the economics of universal service, the productivity trade-offs of last-mile delivery, and why the Postal Service's cost-per-piece has actually declined in real terms over the past decade…
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