Latest / Real Gaijin — Japan’s Business, Culture & Life Podcast: A podcast about Japan’s economy, work culture, foreign residents, regional revitalization, and the people shaping the country’s future.
Narration of "Even in Japan, the Customer is Not Always Right" (Read My Lips Podcast #5)
Even in Japan, the Customer is Not Always Right
So-called "monster customers" now routinely engage in "customer harassment" in a country known for its exemplary customer service.
Get full access to Real Gaijin at realgaijin.substack.com/subscribe
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.