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How Internal Listening Tools Are Replacing Exit Interviews
Episode 115 of Future of Work Tech explores a quiet shift in HR analytics: instead of waiting for disgruntled employees to leave and then conducting exit interviews, companies are deploying continuous listening platforms—internal survey tools combined with natural language processing—to detect disengagement in real time. Lucas and Luna unpack the case of a mid-sized tech firm that reduced voluntary turnover by 18 percent within six months by acting on sentiment signals from weekly pulse checks and anonymized Slack message aggregates. They discuss the ethical tightrope: how much monitoring is…
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