skinny.

Latest / Businessing with Pat Miller

Businessing 1/26/26 | Tax Returns, AI SOPs, and the Art of Never Stopping

Your customers are about to get paid. Bank of America projects $65 billion more in tax returns this year—up 18%—with the average American getting back $3,400. Pat lays out three promotional frameworks to theme your February social media around this windfall:

Return to Your Service: Go into your CRM, find past customers, and offer them a discount to come back by April 15th. Position it as using their tax return to reinvest in themselves.

Bye Bye Bills: Offer annual plans so customers can pay once and eliminate a monthly bill. Frame it as one less thing to worry about for the entire year.

Free…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.